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Summary of reviewsHotel De Elderschans, nestled amidst beautiful natural surroundings, offers a serene setting ideal for a peaceful retreat. Its prime location in a forested area makes it perfect for walking and cycling adventures, making it particularly appealing to pet owners. The tranquil environment, complemented by quiet rooms and abundant parking, enhances the overall experience. Guests appreciate its accessibility to nearby places and enjoy the beautiful terrace overlooking a tranquil pond and lush greenery. The friendliness and efficiency of the reception and staff further contribute to the positive experience.
Breakfast at Hotel De Elderschans receives high praise for its extensive selection and quality, described as delicious and satisfying with a well-organized setup and good price-quality ratio. The breakfast buffet is constantly replenished, ensuring guests find something they enjoy. The friendly and helpful staff enhance the overall breakfast experience, making it a delightful start to the day.
The dinner buffet also earns enthusiastic reviews for its excellent selection, variety and good value for money. Guests appreciate the delicious and nicely presented food with both dinner and breakfast often being highlights of their stay. The friendly staff and pleasant atmosphere contribute to a positive dining experience, although some guests mention the buffet could benefit from more variety and later service hours.
Accommodations at Hotel De Elderschans offer simple, clean rooms with basic comfort and some rooms provide charming and cozy atmospheres with good quality bedding. Despite this, many reviews indicate that the rooms are in need of renovation with issues related to outdated furniture, poor maintenance and cleanliness concerns. Noise and temperature issues, as well as uncomfortable beds, detract from the overall room experience.
Cleanliness at the hotel is a mixed experience. While some guests found their rooms clean and appreciated the well-maintained grounds, numerous reviews reported significant hygiene issues, including dusty and dirty environments, poor maintenance in shared facilities and a general need for better upkeep.
The staff at Hotel De Elderschans receive consistently positive feedback for their friendliness and diligent service. Guests frequently mention the warm and welcoming demeanor of the reception staff and their efficient resolution of problems. While some criticisms exist regarding unfriendliness at the bar and inconsistent customer service, the overall impression is of a dedicated and accommodating team.
Parking at the hotel attracts dissatisfaction due to high fees that guests find unexpected and excessive, especially considering the lack of additional features like camera surveillance. The charges are perceived as disproportionate and the condition of the parking facilities could be improved.
The beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, others report issues with bed height, firmness and cleanliness, indicating a need for better consistency in bed quality.
The all-inclusive experience at Hotel De Elderschans is generally well-received, offering a wide range of options and notable value. Highlights include an impressive selection of Belgian beers and a pleasant outdoor seating area. However, some limitations such as service ending at 10 PM and inefficiencies in the ordering process are noted.
For guests traveling with dogs, the hotel provides a welcoming environment, allowing up to three dogs per room and offering a designated walking area on-site. The surrounding area is ideal for dog walks and there is even a specific restaurant area for dogs, enhancing the pet-friendly atmosphere. The overall experience for dog owners has been positive, despite some limitations like room availability.
In summary, Hotel De Elderschans is celebrated for its impressive natural setting, excellent breakfast and dinner options, friendly staff and pet-friendly amenities. However, the hotel would benefit from improvements in room quality, cleanliness and parking facilities to enhance the overall guest experience. Show more
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Hotel with EV Charging Stations
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Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
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3-Star Hotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 4 beds.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Budget Double Room with Shared BathroomThis double room features a view, electric kettle and cable TV.
Please note this room has a shared bathroom.
Junior SuiteThe spacious suite features a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Royal SuiteThe spacious suite provides a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
All Inclusive Double RoomThe twin/double room features a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Guest Reviews
5.7
Rated
Location
Nestled amidst beautiful natural surroundings, Hotel De Elderschans boasts a prime location perfect for a peaceful retreat. Its serene forest setting makes it an ideal starting point for walking and cycling adventures, delighting pet owners who bring their dogs along to explore nature. Guests appreciate the quiet rooms and abundant parking, enhancing their stay in this idyllic environment.
The hotel's central location offers convenient access to nearby places and local amenities. Guests enjoy the beautiful terrace with a view of a tranquil pond and the lush greenery that envelopes the property. The hotel is particularly praised for its suitability for outdoor excursions and nature trips. Reception and staff are noted for their friendliness and efficiency, adding to the overall positive experience.
In summary, Hotel De Elderschans is celebrated for its impressive natural setting, making it a favorable choice for those seeking tranquility and outdoor activities. Its convenient yet secluded location strikes a balance, offering both accessibility and a peaceful retreat.
Breakfast
Hotel De Elderschans offers a breakfast that receives high praise from its guests. Many reviews highlight the extensive selection and abundant options available at the breakfast buffet. The quality of food is generally appreciated with terms like "delicious," "very tasty," and "great" frequently mentioned. Guests seem to enjoy the variety and the continuous replenishment of items, ensuring that everyone finds something they like.
Another point often noted is the friendliness and helpfulness of the staff, which seems to enhance the overall breakfast experience. The breakfast is described as being well-organized with a notable price-quality ratio, making it definitely worth it according to some visitors. Additionally, the inclusion of breakfast in an all-inclusive option is seen as ideal, offering plentiful choices.
While there are a few mentions of the breakfast being just okay or not particularly special, these are in the minority. On the whole, the sentiment is overwhelmingly positive, emphasizing that Hotel De Elderschans provides a hearty and satisfying start to the day for its guests.
Dinner
Hotel De Elderschans offers a dining experience that has garnered many enthusiastic reviews from guests. The dinner buffet stands out, frequently praised for its excellent selection and considerable variety, ensuring there is something to suit all tastes. The price-to-quality ratio is particularly highlighted, suggesting that guests feel they receive good value for their money when it comes to both food and drinks.
Guests have found the food to be delicious and nicely presented with both dinner and breakfast often mentioned as highlights of their stay. The friendly and helpful staff contribute positively to the dining experience, enhancing the overall atmosphere in the evening.
While some reviews mention that the food is not of the highest quality, it is still described as tasty and satisfying with ample options provided. However, a few guests noted that the evening buffet, while good, could have been more extensive and some found it disappointing due to a lack of variety.
It is worth noting that the dinner service ends early, which might be inconvenient for late arrivals and there are no dining alternatives nearby. Some guests also felt that the meals did not always match the price charged.
Despite minor criticisms, the overall sentiment about dining at Hotel De Elderschans is positive with many guests enjoying the diverse and flavorful options available, complemented by the welcoming service and pleasant atmosphere.
Rooms
Hotel De Elderschans offers a mixed bag of experiences when it comes to its rooms. Guests have highlighted a few positive aspects, including rooms that are simple, clean and possess basic comfort. Some rooms provide a charming, cozy atmosphere and feature good quality bedding. Certain rooms offer gorgeous views of Sluis and can be ideal for short stays.
However, many reviews suggest the rooms are in dire need of renovation. Common complaints include outdated and worn furniture, lack of proper sanitation facilities within the rooms and noticeably unhygienic conditions. Guests frequently mention issues such as dusty and dirty environments, poor maintenance and subpar cleanliness, both in individual rooms and shared facilities.
Several rooms are noisy, especially those located near the restaurant and some are uncomfortably hot to sleep in. Feedback also points out discomfort with the beds, which are often noted as being either too soft or inadequately joined together.
While the hotel shows potential with certain rooms meeting basic needs and some suites offering additional luxury touches like jacuzzis, overall, the lack of consistency in room quality and cleanliness appears to detract from the overall experience.
Beds
Hotel De Elderschans offers a mixed experience when it comes to its beds, garnering both positive and negative feedback from guests. On the positive side, many guests described the beds as comfortable with some highlighting the beds and breakfast as good aspects of their stay. Phrases like "very comfortable," "good bed," and "the beds were good" pop up frequently, indicating that a significant number of visitors had restful nights.
However, not all reviews were glowing. Some guests found the beds too low with one noting them as being almost child-sized. Others remarked on the beds being hard, creaking or even described the mattresses as inadequate and totally worn out. Issues with cleanliness were also mentioned, such as beds being stained or featuring hairs from previous occupants. Adding to the negatives, there were complaints about uncomfortable mattresses and pillows with descriptions ranging from "uncomfortable" to "the worst beds ever."
Overall, while some guests slept well and found the beds at Hotel De Elderschans satisfactory, others encountered significant issues with comfort and cleanliness that detracted from their overall experience.
Cleanliness
Hotel De Elderschans received mixed reviews regarding its cleanliness. Guests appreciated clean rooms and well-maintained grounds, which contributed positively to their stays. However, numerous reviews pointed out significant issues related to hygiene and maintenance. Complaints included dirty rooms, bathrooms and common areas with specific mentions of dust, cobwebs and insects. Guests reported finding hair in their beds and dirty marks on windows with some rooms even smelling like smoke. Shared bathroom facilities were frequently noted as unclean with poor maintenance such as loose shower rods and missing shower curtains. Overall, while some aspects were satisfactory, many guests felt the hotel's cleanliness was far from acceptable.
Staff
Hotel De Elderschans boasts consistently positive feedback regarding its staff, creating an atmosphere that guests appreciate and remember. Many reviews highlight the staff's friendliness and welcoming demeanor, noting that they are not only approachable but also work diligently to ensure customer satisfaction. There are numerous mentions of the reception staff providing a warm and friendly welcome with some guests even receiving thoughtful upgrades.
Efficiency and hard work seem to be the hallmarks of the staff with particular praise given to their efforts to solve problems and make the best of every situation. The service staff’s kindness is evident, making guests feel comfortable and well taken care of.
However, the reviews aren't entirely without criticism. There are instances where guests have experienced unfriendliness, particularly at the bar and during check-in and check-out. Some serving staff also received feedback for lacking customer service skills. Despite these occasional negative remarks, the overall impression is that the staff at Hotel De Elderschans are largely dedicated to creating a friendly and accommodating environment.
Parking
Visitors to Hotel De Elderschans often express dissatisfaction regarding the hotel's parking fees. The reviews highlight concerns about the high costs associated with parking with several guests noting an unexpected daily rate that seems excessive compared to similar services. The parking fee ranges around €7.50 to €10 per day, which many feel is unreasonably high, especially given the lack of additional features such as camera surveillance or maintained grounds.
Additionally, some guests were surprised to find parking fees listed separately from the room rate, which led to unexpected extra charges upon arrival. Despite being in what some describe as a semi-natural setting with a dirt parking lot or a half-forested area, the costs are perceived as disproportionate. There were also mentions of limited amenities, such as having only one charging station for electric vehicles.
While one review mentioned the parking lot being generally satisfactory, the majority of feedback indicates dissatisfaction with both the pricing and the overall condition of the parking facilities.
All-Inclusive Packages
Hotel De Elderschans offers an all-inclusive experience that has garnered mixed reviews from its guests. On the positive side, the all-inclusive formula is appreciated by many, providing a wide range of options including an impressive selection of Belgian beers. The availability of outdoor seating for enjoying drinks, as well as breakfast and dinner, is another highlight. Guests find the concept nice and felt it added value to their stay.
However, some limitations and service issues were noted. The all-inclusive benefits cease at 10 PM, which some guests found inconvenient. Additionally, the process of ordering drinks through a form at the reception was seen as less efficient. There were also mentions of extra charges being applied for early arrivals, which detracted from the overall appeal of the all-inclusive promise.
While the all-inclusive concept is generally well-received, feedback indicates room for improvement in terms of hotel maintenance and staff friendliness. The positive aspects suggest a good foundation, but attention to these areas could enhance the overall guest experience.
Dog Friendly
Hotel De Elderschans offers a welcoming environment for guests traveling with their dogs. It allows up to three dogs per room, making it a suitable choice for those with multiple pets. The hotel provides a specific dog walking area directly on-site, ensuring convenience for pet owners. Guests have noted that their dogs were content during their stay, highlighting the hotel's dog-friendly policies.
The surrounding area is ideal for dogs, offering ample space for walks and play. Moreover, there is even a designated restaurant area for dogs, adding to the overall pet-friendly atmosphere. The hotel maintains a good price-quality balance for accommodation in the region that permits dogs. Despite some limitations like room availability on the ground floor, the overall experience for dog owners has been positive with many relaxed dogs noted throughout the premises.
No, Hotel De Elderschans doesn't have any pool.
No, a spa isn't available at Hotel De Elderschans.
Yes, Hotel De Elderschans welcomes dogs.
Yes, parking facilities are available at Hotel De Elderschans.