Aberdeen Douglas Hotel
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Summary of reviewsThe Aberdeen Douglas Hotel enjoys a prime location in Aberdeen's heart, making it a top choice for its convenience and accessibility. Guests appreciate its proximity to transportation hubs, key attractions like the Maritime Museum and Union Square and a vibrant mix of pubs, restaurants and nightlife. This makes it ideal for both leisure and business travelers.
The friendly and helpful staff are a significant asset, often praised for their welcoming and professional demeanor, contributing to an overall pleasant stay. The cleanliness of the hotel is also frequently highlighted as a strong point with many describing the rooms and common areas as spotless and well-maintained.
Despite some mixed reviews about its breakfast offerings, the hotel's restaurant, Molly's Bistro, generally receives favorable comments for its quality meals and delightful dining experience. The rooms are noted for their spaciousness and comfort, albeit some guests found the decor outdated and the lack of air conditioning problematic.
Although the hotel offers convenient parking, it is limited and sometimes incurs a fee. This inconsistency, along with the constrained parking space, has been a minor drawback for some. Additionally, the central location, while excellent for nightlife access, sometimes results in noise disturbances, which may not be ideal for light sleepers.
Family-friendly amenities and a comfortable atmosphere make it a good option for families, though some family rooms were reported to be cramped. The beds received mixed reviews with some guests finding them comfortable, while others criticized their firmness and narrow width.
As a three-star establishment, the Aberdeen Douglas Hotel is seen as a cost-effective option, though the decor and infrastructure might benefit from updates. The WiFi service, although generally satisfactory, shows room for improvement in consistency and speed.
In summary, the Aberdeen Douglas Hotel is highly regarded for its central location, cleanliness, friendly staff and comfortable atmosphere, making it a commendable choice for various travelers despite some minor areas for improvement.
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The friendly and helpful staff are a significant asset, often praised for their welcoming and professional demeanor, contributing to an overall pleasant stay. The cleanliness of the hotel is also frequently highlighted as a strong point with many describing the rooms and common areas as spotless and well-maintained.
Despite some mixed reviews about its breakfast offerings, the hotel's restaurant, Molly's Bistro, generally receives favorable comments for its quality meals and delightful dining experience. The rooms are noted for their spaciousness and comfort, albeit some guests found the decor outdated and the lack of air conditioning problematic.
Although the hotel offers convenient parking, it is limited and sometimes incurs a fee. This inconsistency, along with the constrained parking space, has been a minor drawback for some. Additionally, the central location, while excellent for nightlife access, sometimes results in noise disturbances, which may not be ideal for light sleepers.
Family-friendly amenities and a comfortable atmosphere make it a good option for families, though some family rooms were reported to be cramped. The beds received mixed reviews with some guests finding them comfortable, while others criticized their firmness and narrow width.
As a three-star establishment, the Aberdeen Douglas Hotel is seen as a cost-effective option, though the decor and infrastructure might benefit from updates. The WiFi service, although generally satisfactory, shows room for improvement in consistency and speed.
In summary, the Aberdeen Douglas Hotel is highly regarded for its central location, cleanliness, friendly staff and comfortable atmosphere, making it a commendable choice for various travelers despite some minor areas for improvement.
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms. Number: 10
Triple rooms. Number: 2
One-bedroom apartments. Number: 20
Two-bedroom apartments. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep:
Our family rooms consist of a double and single.
Show more...Our family rooms consist of a double and single.
Hotel near Nightlife Spots
Hotel with Parking
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking: Cost per night: £ 7.00
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
Aberdeen Douglas Hotel boasts a prime location within the heart of Aberdeen, making it a top choice for travelers seeking convenience and accessibility. The hotel's central position ensures that guests are just steps away from the main railway and bus stations, offering seamless connectivity to other parts of the city. Visitors praise its proximity to key attractions like the Maritime Museum, Union Square and various shopping districts, ensuring entertainment options are plentiful.
Guests appreciate the hotel's nearness to a vast array of pubs, restaurants and the bustling nightlife, catering to diverse culinary tastes and social activities. The hotel’s strategic location also serves business travelers well, being close to major offices and business venues.
The hotel's setting on Market Street places it just around the corner from Union Street, ensuring guests are never far from the city's vibrant shopping and cultural scenes. The convenience of being centrally located allows visitors to explore Aberdeen on foot with ease, making it an excellent base for sightseeing or attending events in the city.
In addition to the favorable location, reviews also highlight the friendly and helpful staff, the clean and well-appointed rooms and the overall value for money, making Aberdeen Douglas Hotel a commendable choice for both leisure and business travelers.
The Aberdeen Douglas Hotel's breakfast offerings have garnered a mixed reception from guests. Highlighting the positives, many guests found the breakfast to be enjoyable with descriptions such as lovely, very good and delicious frequently mentioned. The selection often included local produce like haggis, adding a Scottish touch that some guests appreciated. There were also comments on the plentiful and fresh nature of the food with some guests commending the varied options available both in hot and cold selections.
However, there were notable areas for improvement. A number of reviewers found the breakfast to be overpriced and basic with limited choices and lacking in quality for certain items. Issues such as cold food and poor hot options were mentioned repeatedly. Some guests felt that the breakfast times were too short, ending too early at 9 am. There were also comments about the lack of certain items, like vegetarian or vegan alternatives and specific criticisms about the quality of some cooked items.
During the COVID-19 pandemic, the hotel offered a continental breakfast delivered to the room, which was met with mixed feelings. While some found it adequate, others were disappointed by the lack of a cooked breakfast option and the basic nature of the continental offerings provided.
Overall, while the breakfast at Aberdeen Douglas Hotel has its strong points, including friendly service and local produce, it appears to leave room for improvement in variety, quality and value for money.
Molly's Bistro at the Aberdeen Douglas Hotel has generally been well received by guests with positive remarks highlighting the quality and enjoyment of the dining experience. Many guests described their dinners as very nice, delicious and thoroughly enjoyable, often praising the good food that the restaurant offers. The evening meals, including specific mentions of the desserts, garnered favorable comments with descriptions of fabulous meals and excellent food service quality.
However, some guests encountered issues with certain dishes; for example, a steak that was overcooked or served cold, leading to occasional disappointment. Despite a few criticisms regarding specific meals and pricing, the overarching sentiment remains positive. The bistro itself is described as lovely and amazing with a family-friendly atmosphere and attentive staff enhancing the dining experience.
While some found the dinner menu a tad pricey, the overall feedback suggests that Molly's Bistro is a solid choice for those looking to dine at the Aberdeen Douglas Hotel. The combination of good food, excellent service and a pleasant dining environment makes it a recommended option for guests.
The Aberdeen Douglas Hotel offers rooms that are generally praised for their spaciousness and comfort with many guests noting features such as high ceilings, big windows and generous room sizes. The rooms and apartments are often described as very clean and well-equipped with amenities that cater to both solo travelers and families. Some guests, however, found the decor to be outdated and in need of renovation. While the rooms are mostly reported to be comfortable, the lack of air conditioning and the room temperature posed issues for some. Noise from other residents and dark rooms due to lower ground levels or dated furniture were minor drawbacks mentioned. Despite these concerns, the hotel remains a favorable choice for its central location, competitive rates and overall room quality.
Aberdeen Douglas Hotel has received mixed feedback from guests regarding its beds. Many guests praised the beds as comfortable with several mentioning that the beds were cozy, comfy and providing a good night's sleep. The cleanliness of the beds was also a common positive note. However, a significant number of reviews point out issues with the beds being too hard or uncomfortable. Hard pillows were also a recurring complaint. Some guests experienced issues with beds being too narrow for two people and others noted problems with mattress quality, such as creaking or being too firm. Despite these criticisms, there are mentions of excellent and large beds, indicating a varied experience among different rooms and guests.
Aberdeen Douglas Hotel has garnered largely positive feedback regarding its cleanliness. Many guests have consistently praised the hotel for maintaining a high standard of cleanliness throughout. The general sentiment is that rooms are very clean, often described as spotless, immaculate and well-maintained. Modern touches and spacious accommodations add to the overall pleasant experience with clean and comfortable rooms contributing to guest satisfaction.
Guests frequently highlight the cleanliness of the common areas, including the reception and note that rooms are kept tidy and fresh. The bathrooms are also typically mentioned favorably, although a few guests have observed discrepancies in the thoroughness of cleaning.
Despite the overwhelmingly positive reviews, some visitors have pointed out isolated issues such as missed spots by the cleaning staff, dirty carpets and occasional dusty skirting boards. A handful of reviews mentioned cleanliness concerns upon arrival or during their stay, including unclean bathrooms and overlooked items from previous guests. However, it was noted that staff responded promptly to resolve any reported problems.
Overall, the Aberdeen Douglas Hotel's commitment to cleanliness is evident, making it a recommended choice for travelers prioritizing clean accommodations.
The reviews for the staff at Aberdeen Douglas Hotel are overwhelmingly positive, highlighting their friendliness and professionalism. Guests frequently mention the staff as being very helpful, attentive and welcoming, contributing significantly to a pleasant stay. The reception staff, in particular, received high praise for their approachable and assistive demeanor. Many reviews specifically noted the staff’s courteous and efficient service, emphasizing their ability to quickly and effectively solve any issues that arose.
Despite a few isolated mentions of less satisfactory interactions, the general consensus portrays the staff as a major asset to the hotel. Many guests appreciated the warm and accommodating nature of the employees, making it clear that the staff's excellent service and positive attitude play a key role in the overall guest experience at Aberdeen Douglas Hotel.
The Aberdeen Douglas Hotel hosts a mix of reviews regarding its WiFi service, though many guests have positive experiences. Descriptions frequently highlight the WiFi as being good, reasonable or excellent with some guests expressing satisfaction with its performance. However, there are notable inconsistencies; multiple reviews mention weak or poor signal strength, slow speeds and issues with connectivity, especially in rooms. Some guests noted that WiFi required daily resetting by the hotel staff. Overall, while many found the WiFi service to be adequate, there are recurring mentions of areas for improvement.
The Aberdeen Douglas Hotel offers the convenience of having its own parking lot, which many guests found to be a significant advantage given the hotel's prime location. Some reviews highlight that parking is free, while others mention a daily fee of £7, suggesting some inconsistencies. Despite the praises, there are recurring mentions of limited parking spaces with the lot often described as small or tiny.
For those unable to secure a spot onsite, alternative parking solutions include a nearby NCP car park, though it comes with its own set of challenges, such as tight bends and a relatively high cost of £15 per day. Some guests found the offsite options less appealing, noting that they were far and not very convenient.
Overall, while the hotel's provided parking is a big plus for some, others found the limited and sometimes paid parking to be a notable drawback. Having a clear strategy for parking, especially during peak times, would be advisable for future visitors.
The Aberdeen Douglas Hotel has received positive feedback from families, frequently highlighting its family-friendly environment and comfortable atmosphere. Many families felt at ease, including one guest whose autistic son settled well. Parents commented on the hotel being accommodating for the entire family and the dining options in the family-style restaurant being particularly appreciated. Children reportedly enjoyed their stay.
However, some reviewers mentioned that the family rooms could be cramped and noted instances of not having enough cups or bedding for a party of three. Despite this, others found the rooms to be of sufficient size with some guests specifically praising the spaciousness of their accommodations.
Additionally, the hotel's facilities catered well to older family members and the convenience of not needing to go far or outside for meals was highlighted as a notable benefit. While the hotel has its share of minor drawbacks, such as occasionally unclean rooms and limited space in some family rooms, its overall appeal as a family-friendly destination remains strong.
The Aberdeen Douglas Hotel boasts an excellent central location, making it ideal for exploring Aberdeen's vibrant nightlife. Just a short 2-3 minute walk from the railway station and Union Street, the hotel is conveniently close to bars, pubs and restaurants, including the well-regarded Molly's restaurant and the attached Malone's Irish bar. Its proximity to popular nightlife hotspots and shopping centers makes it a perfect base for a night out.
However, the central location comes with a downside—noise. Many guests noted that the noise from nearby pubs, bars and street disturbances, including loud music and shouting, can be disruptive well into the wee hours. The noise levels vary but are frequently mentioned as a point of disturbance, especially for those with rooms facing the street or above the pubs. Despite the noise, some guests appreciated the hotel's lively atmosphere and found it just what they needed for their stay.
Friendly reception staff are a highlight with some guests noting that they could move to quieter rooms if needed. While the location offers great access to Aberdeen's nightlife, potential guests should be prepared for the bustling and sometimes noisy, environment.
The Aberdeen Douglas Hotel, a three-star establishment situated in the city center, offers typical facilities expected from a hotel in this category. Guests have noted the fair pricing, making it a reasonably economical option for travelers. However, the hotel's decor and infrastructure have received mixed feedback. Many guests described the decor as dated and old-fashioned with some noting that the photos online did not accurately represent the current state of the hotel. Maintenance seems to be an area needing improvement, as some furnishings appeared worn and less clean than anticipated.
The room accommodations are considered adequate, though the layout might not be the most practical. Despite some issues with the rooms, the location of the hotel received praise for its convenience within the city. The breakfast experience was less favorable with some guests disappointed by the limited continental options and lack of a cooked breakfast. There were also inconsistencies in service with mixed messages from staff regarding breakfast availability.
In conclusion, while the Aberdeen Douglas Hotel has a good location and offers fair pricing, it would benefit from updates in decor and improvements in service and cleanliness to meet the expectations of its three-star rating.
Aberdeen Douglas Hotel receives praise for its friendly and accommodating staff who go above and beyond to ensure the comfort of guests with disabilities. Guests appreciate the hotel's ideal city centre location and easy access to train and bus stations. The spacious rooms and tidy restaurant contribute to a positive experience for many visitors.
However, the hotel faces some challenges in terms of accessibility. There are a few steps at the entrance and the accessible entrance is not clearly marked, making it difficult for guests with heavy bags or mobility impairments. While there is good mobility access and a lift available, areas of the hotel remain difficult for wheelchair users and guests with prams due to numerous stairs. Handrails on the stairs might improve accessibility further.
Despite the lovely rooms and generally positive feedback, some issues need addressing, such as an overly hot room temperature and occasional street noise affecting the disabled room. A few practical concerns were noted, such as water drainage problems in the shower and a lack of air conditioning. Additionally, the reception staff were sometimes described as distant.
Overall, while Aberdeen Douglas Hotel makes several efforts to accommodate guests with disabilities, significant improvements in accessibility features and clearer signage could enhance the experience further.
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Location
Guests appreciate the hotel's nearness to a vast array of pubs, restaurants and the bustling nightlife, catering to diverse culinary tastes and social activities. The hotel’s strategic location also serves business travelers well, being close to major offices and business venues.
The hotel's setting on Market Street places it just around the corner from Union Street, ensuring guests are never far from the city's vibrant shopping and cultural scenes. The convenience of being centrally located allows visitors to explore Aberdeen on foot with ease, making it an excellent base for sightseeing or attending events in the city.
In addition to the favorable location, reviews also highlight the friendly and helpful staff, the clean and well-appointed rooms and the overall value for money, making Aberdeen Douglas Hotel a commendable choice for both leisure and business travelers.
Breakfast
However, there were notable areas for improvement. A number of reviewers found the breakfast to be overpriced and basic with limited choices and lacking in quality for certain items. Issues such as cold food and poor hot options were mentioned repeatedly. Some guests felt that the breakfast times were too short, ending too early at 9 am. There were also comments about the lack of certain items, like vegetarian or vegan alternatives and specific criticisms about the quality of some cooked items.
During the COVID-19 pandemic, the hotel offered a continental breakfast delivered to the room, which was met with mixed feelings. While some found it adequate, others were disappointed by the lack of a cooked breakfast option and the basic nature of the continental offerings provided.
Overall, while the breakfast at Aberdeen Douglas Hotel has its strong points, including friendly service and local produce, it appears to leave room for improvement in variety, quality and value for money.
Dinner
However, some guests encountered issues with certain dishes; for example, a steak that was overcooked or served cold, leading to occasional disappointment. Despite a few criticisms regarding specific meals and pricing, the overarching sentiment remains positive. The bistro itself is described as lovely and amazing with a family-friendly atmosphere and attentive staff enhancing the dining experience.
While some found the dinner menu a tad pricey, the overall feedback suggests that Molly's Bistro is a solid choice for those looking to dine at the Aberdeen Douglas Hotel. The combination of good food, excellent service and a pleasant dining environment makes it a recommended option for guests.
Rooms
Beds
Cleanliness
Guests frequently highlight the cleanliness of the common areas, including the reception and note that rooms are kept tidy and fresh. The bathrooms are also typically mentioned favorably, although a few guests have observed discrepancies in the thoroughness of cleaning.
Despite the overwhelmingly positive reviews, some visitors have pointed out isolated issues such as missed spots by the cleaning staff, dirty carpets and occasional dusty skirting boards. A handful of reviews mentioned cleanliness concerns upon arrival or during their stay, including unclean bathrooms and overlooked items from previous guests. However, it was noted that staff responded promptly to resolve any reported problems.
Overall, the Aberdeen Douglas Hotel's commitment to cleanliness is evident, making it a recommended choice for travelers prioritizing clean accommodations.
Staff
Despite a few isolated mentions of less satisfactory interactions, the general consensus portrays the staff as a major asset to the hotel. Many guests appreciated the warm and accommodating nature of the employees, making it clear that the staff's excellent service and positive attitude play a key role in the overall guest experience at Aberdeen Douglas Hotel.
Wi-Fi
Parking
For those unable to secure a spot onsite, alternative parking solutions include a nearby NCP car park, though it comes with its own set of challenges, such as tight bends and a relatively high cost of £15 per day. Some guests found the offsite options less appealing, noting that they were far and not very convenient.
Overall, while the hotel's provided parking is a big plus for some, others found the limited and sometimes paid parking to be a notable drawback. Having a clear strategy for parking, especially during peak times, would be advisable for future visitors.
Family
However, some reviewers mentioned that the family rooms could be cramped and noted instances of not having enough cups or bedding for a party of three. Despite this, others found the rooms to be of sufficient size with some guests specifically praising the spaciousness of their accommodations.
Additionally, the hotel's facilities catered well to older family members and the convenience of not needing to go far or outside for meals was highlighted as a notable benefit. While the hotel has its share of minor drawbacks, such as occasionally unclean rooms and limited space in some family rooms, its overall appeal as a family-friendly destination remains strong.
Nightlife
However, the central location comes with a downside—noise. Many guests noted that the noise from nearby pubs, bars and street disturbances, including loud music and shouting, can be disruptive well into the wee hours. The noise levels vary but are frequently mentioned as a point of disturbance, especially for those with rooms facing the street or above the pubs. Despite the noise, some guests appreciated the hotel's lively atmosphere and found it just what they needed for their stay.
Friendly reception staff are a highlight with some guests noting that they could move to quieter rooms if needed. While the location offers great access to Aberdeen's nightlife, potential guests should be prepared for the bustling and sometimes noisy, environment.
3 Star
The room accommodations are considered adequate, though the layout might not be the most practical. Despite some issues with the rooms, the location of the hotel received praise for its convenience within the city. The breakfast experience was less favorable with some guests disappointed by the limited continental options and lack of a cooked breakfast. There were also inconsistencies in service with mixed messages from staff regarding breakfast availability.
In conclusion, while the Aberdeen Douglas Hotel has a good location and offers fair pricing, it would benefit from updates in decor and improvements in service and cleanliness to meet the expectations of its three-star rating.
Accessible
However, the hotel faces some challenges in terms of accessibility. There are a few steps at the entrance and the accessible entrance is not clearly marked, making it difficult for guests with heavy bags or mobility impairments. While there is good mobility access and a lift available, areas of the hotel remain difficult for wheelchair users and guests with prams due to numerous stairs. Handrails on the stairs might improve accessibility further.
Despite the lovely rooms and generally positive feedback, some issues need addressing, such as an overly hot room temperature and occasional street noise affecting the disabled room. A few practical concerns were noted, such as water drainage problems in the shower and a lack of air conditioning. Additionally, the reception staff were sometimes described as distant.
Overall, while Aberdeen Douglas Hotel makes several efforts to accommodate guests with disabilities, significant improvements in accessibility features and clearer signage could enhance the experience further.
No, Aberdeen Douglas Hotel doesn't have any pool.
No, a spa isn't available at Aberdeen Douglas Hotel.
No, Aberdeen Douglas Hotel doesn't allow dogs.
Yes, parking facilities are available at Aberdeen Douglas Hotel. For more information, read the answers to the Parking questionnaire
No, Aberdeen Douglas Hotel doesn't have a gym.
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