Hotel Suites Jazmín Acapulco
Acapulco
16.86071500,
-99.87327600
,
Vicente Yáñez Pinzón 274 – 276 Fraccionamiento Magallanes Zona Dorada
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Summary of reviewsHotel Suites Jazmín Acapulco offers an impressive combination of location, comfort and affordability, making it a favored choice among visitors. The hotel’s prime position, just a block away from the beach and centered near the heart of Acapulco's vibrant attractions, provides convenience for guests looking to explore bars, restaurants and landmarks such as Diana the Huntress. Supermarkets, cafes and shopping centers like Galerías Diana are all within easy walking distance, contributing to its excellent value for money and making it a recommended spot for both couples and families.
The spacious rooms, equipped with home-like amenities such as refrigerators, stoves and air conditioning, are appreciated for their suitability for larger groups. Guests frequently commend the friendly and attentive staff, particularly at the reception, where names like Mary are often highlighted for their outstanding service and helpfulness. The hotel's family-friendly environment, featuring large, comfortable suites and attractive swimming pools, ensures a delightful experience for both parents and children.
However, the hotel does face challenges regarding maintenance and cleanliness. While some guests find the premises, including the pools, clean and well-maintained, numerous reviews report issues like non-functioning air conditioning, outdated furnishings and cleanliness problems such as mold, pests and stains. The linens and towels also require updating.
The WiFi service at the hotel is another point of concern with many guests experiencing poor or non-existent connections in their rooms. Despite these setbacks, the hotel's staff often receive high marks for their friendliness and helpfulness, although there are occasional reports of inconsistent service quality.
The hotel's two notable pools are generally appreciated for their cleanliness and spaciousness, particularly the beautifully designed rooftop pool. However, guests note the need for better maintenance, longer pool hours and improvements in areas such as lighting and poolside service.
Proximity to the beach is a significant advantage of Hotel Suites Jazmín Acapulco, making it an ideal choice for beach lovers. Families also find the hotel very cozy and accommodating with practical facilities for meal preparation and ample space for relaxation.
In terms of accommodation quality, the hotel's beds have received mixed reviews. While some find them spacious and comfortable, many guests report issues with old and uncomfortable mattresses, noisy bed frames and outdated bed linens.
Overall, Hotel Suites Jazmín Acapulco provides functional and simple accommodations that align with its three-star rating, offering excellent value for money. Despite areas needing improvement, the hotel stands out for its convenient location, family-friendly environment and generally positive guest experience, making it a reliable choice within the three-star category.
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The spacious rooms, equipped with home-like amenities such as refrigerators, stoves and air conditioning, are appreciated for their suitability for larger groups. Guests frequently commend the friendly and attentive staff, particularly at the reception, where names like Mary are often highlighted for their outstanding service and helpfulness. The hotel's family-friendly environment, featuring large, comfortable suites and attractive swimming pools, ensures a delightful experience for both parents and children.
However, the hotel does face challenges regarding maintenance and cleanliness. While some guests find the premises, including the pools, clean and well-maintained, numerous reviews report issues like non-functioning air conditioning, outdated furnishings and cleanliness problems such as mold, pests and stains. The linens and towels also require updating.
The WiFi service at the hotel is another point of concern with many guests experiencing poor or non-existent connections in their rooms. Despite these setbacks, the hotel's staff often receive high marks for their friendliness and helpfulness, although there are occasional reports of inconsistent service quality.
The hotel's two notable pools are generally appreciated for their cleanliness and spaciousness, particularly the beautifully designed rooftop pool. However, guests note the need for better maintenance, longer pool hours and improvements in areas such as lighting and poolside service.
Proximity to the beach is a significant advantage of Hotel Suites Jazmín Acapulco, making it an ideal choice for beach lovers. Families also find the hotel very cozy and accommodating with practical facilities for meal preparation and ample space for relaxation.
In terms of accommodation quality, the hotel's beds have received mixed reviews. While some find them spacious and comfortable, many guests report issues with old and uncomfortable mattresses, noisy bed frames and outdated bed linens.
Overall, Hotel Suites Jazmín Acapulco provides functional and simple accommodations that align with its three-star rating, offering excellent value for money. Despite areas needing improvement, the hotel stands out for its convenient location, family-friendly environment and generally positive guest experience, making it a reliable choice within the three-star category.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Private Pool Outdoor Pool
Business Hotel
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Rooftop Pool
Guest Reviews
Hotel Suites Jazmín Acapulco boasts an excellent location that consistently impresses its guests. Nestled just a block away from the beach, it provides the perfect spot for those looking to enjoy the coast. Its central position in the heart of Acapulco is ideal for exploring the city's vibrant bars, restaurants and attractions such as Diana the Huntress. Guests appreciate the convenience of having supermarkets, cafes and shopping centers like Galerías Diana within easy walking distance.
The central location isn't just about proximity to amenities; it also ensures accessibility to key sites, making it a practical choice for tourists. Many guests noted the area as quiet and ideal for relaxation, despite its centrality. The combination of location, comfort and affordability creates great value for money, making it a highly recommended spot for both couples and families. Lastly, the hotel's location often guarantees an easy and enjoyable stay, meeting and even surpassing many guests' expectations.
Hotel Suites Jazmín Acapulco offers rooms that are spacious and equipped with useful amenities like refrigerators, stoves and air conditioning, providing the comforts of home. Guests appreciate the large size and comfort of the suites, making them suitable for larger groups. The location of the hotel is also noted as being favorable. The staff, particularly at reception, are frequently highlighted for their friendliness and attentive service.
However, numerous maintenance issues have been reported, including non-functioning air conditioning, broken fans and outdated furnishings. Cleanliness is another common concern with reports of dirty rooms upon arrival, superficial cleaning and instances of pests. The linens and towels are often described as old and in need of replacement. Lighting in the rooms is inadequate with many finding the interiors dark and dreary. The bathrooms, in particular, have been criticized for maintenance problems such as leaks and non-functional flushes.
Additionally, there is a significant discrepancy between the rooms as advertised online and those assigned to guests, leading to disappointment among many visitors. In summary, while the hotel offers spacious and well-located accommodations with friendly service, it requires extensive updates and improvements in cleanliness and maintenance to meet the expectations set by its online portrayal.
The beds at Hotel Suites Jazmín Acapulco have elicited a mixed reaction from guests. While a few have found the beds spacious and comfortable, the general consensus leans towards a need for urgent improvement. Many guests have noted that the beds are quite old with some describing them as hard, noisy and uncomfortable. Complaints include worn-out mattresses, creaky bed frames and small bed sizes, particularly the matrimonial beds being too small for comfort.
Additionally, some reviews mentioned unpleasant issues such as mattresses with lumps, springs sticking out and even cases of bedbugs and cockroaches. The bed linens, including sheets and pillowcases, were frequently described as old, rough and sometimes dirty. There were also observations about beds squeaking and smelling unpleasant.
Overall, while there have been isolated reports of satisfactory comfort, the majority of feedback indicates that the hotel would benefit from investing in new, more comfortable bedding to enhance guest satisfaction.
Hotel Suites Jazmín Acapulco has received mixed feedback regarding cleanliness from its guests. Some reviews noted that areas such as the pool and general premises were clean with comments highlighting that the rooms were very clean and cleaned daily. Guests found the cleaning service to be attentive on occasions. However, these positive observations were overshadowed by numerous accounts of inadequate cleanliness.
Many guests reported issues such as makeup stains on pillowcases, black spots on curtains, mold visible in bathrooms and dirty exteriors of refrigerators. Several reviews mentioned cockroaches in the rooms and bathrooms, along with a general smell of humidity and bad odors from various parts of the hotel, including the parking lot and air conditioning units.
Specific details like dirty pool conditions, old and worn-out towels, unswept floors, unmade beds upon arrival and poor maintenance were frequently pointed out. Guests also noted instances of dirty utensils, dishwashers and unclean common areas. The reports highlighted the need for deeper and more consistent cleaning practices, as well as better maintenance of outdated furniture and facilities.
Overall, while there were some aspects of cleanliness that met guests' expectations, the consensus is that there is significant room for improvement in the hotel's cleaning and maintenance services.
Hotel Suites Jazmín Acapulco boasts a team of staff that leaves a lasting impression on guests, albeit with some inconsistencies. Many travelers highlight the friendliness and attentiveness of the staff, particularly praising the reception team for their warm and welcoming demeanor. Several guests specifically mentioned the remarkable helpfulness and kindness of receptionists such as Mary, who greatly enhanced their stay. The dining and cleaning staff are also noted for their friendly and approachable nature.
Amidst the overall positive feedback, there are instances of dissatisfaction with certain staff members, especially in terms of service quality and professionalism. Some visitors reported negative interactions, highlighting issues with check-in processes, unprofessional behavior and inadequate problem-solving. A few notably mentioned that the staff did not handle certain situations, such as service outages and building issues, effectively.
Despite these occasional setbacks, the hotel staff's commitment to maintaining health protocols, particularly during challenges like a hurricane, is commendable. Guests appreciate the efforts of those who maintain positive attitudes and go the extra mile to assist, even under tough circumstances.
Overall, while the hotel staff often receive high marks for their friendliness and helpfulness, there are areas where service consistency and training could be improved to ensure a uniformly excellent experience for all guests.
Hotel Suites Jazmín Acapulco has been reviewed by guests as having significant issues with its WiFi service. Many have noted that the internet connection is either poor or non-existent, particularly in the rooms. Guests on various floors, including the second and fourth, reported that the WiFi signal did not reach their rooms or was extremely unreliable. The connection was often described as fluctuating, slow and minimal with some guests unable to connect at all during their stay. Despite these issues, there were occasional mentions of full WiFi coverage, indicating that service standards might be inconsistent. Overall, those seeking reliable internet access may find the hotel's current WiFi provision lacking.
'Hotel Suites Jazmín Acapulco' boasts two notable pools that guests frequently highlight in their reviews. The general consensus is that the pools are very clean and spacious, providing a comfortable area for relaxation. The rooftop pool, in particular, stands out with its beautiful design and tranquil ambiance, complete with sun loungers and socializing spaces.
However, opinions are somewhat mixed when it comes to maintenance and functionality. Several guests appreciate the daily cleaning efforts, while others note occasional issues with cleanliness and excessive chlorine. Some concerns include the lack of lighting at night, restrictive pool hours and insufficient pool service compared to the promotional photos. The absence of umbrellas and the need for better monitoring of children’s activities are also mentioned.
Despite these challenges, including those caused by a recent hurricane, the pool areas remain a favored aspect of the hotel, especially for families thanks to the child-friendly depths. The comfort and aesthetics of the pool locations contribute significantly to the overall positive experience.
'Hotel Suites Jazmín Acapulco' enjoys high praise for its excellent proximity to the beach. Numerous reviews highlight that the hotel is merely steps away from the coastal allure, often specifying a distance of only two blocks or a quick 5-minute walk. This convenient location allows guests to effortlessly indulge in beach activities, making the hotel an ideal choice for those eager to spend their days by the ocean. Additionally, the hotel's placement ensures easy access not just to the beach, but also to the city centre, offering a balanced mix of seaside relaxation and urban exploration. With everything one might need within reach, the location of 'Hotel Suites Jazmín Acapulco' is often deemed both pleasant and strategic for beach lovers.
Hotel Suites Jazmín Acapulco emerges as a top choice for families seeking an enjoyable vacation. The hotel is highly recommended for family travel, offering practicality and spaces conducive to preparing meals. Guests appreciate the kindness shown to groups, reinforcing its family-friendly atmosphere. The facilities, including spacious areas and attractive swimming pools, are particularly favored by visitors. These amenities ensure a delightful experience for both parents and children. Overall, the hotel is described as very cozy, providing an excellent environment for families to relax and enjoy.
Hotel Suites Jazmín Acapulco delivers adequately for its three-star rating, providing functional and simple accommodations that offer excellent value for money. The rooms, though not luxurious, are consistently clean and comfortable, making this hotel a practical option for families, groups of friends or couples.
Guests frequently note the great cost-benefit ratio, emphasizing that the amenities and services surpass what might typically be expected for this price range. While the accommodation is similar to other three-star hotels, some reviews suggest that it stands out slightly above its peers, exceeding expectations and offering a bit more than the basic standard.
The hotel's simplicity and practicality are highlights with everything thoroughly cleaned and all necessary facilities available. Its location also contributes positively to the overall experience, making it a convenient choice for budget-conscious travelers.
Overall, Hotel Suites Jazmín Acapulco is praised for its consistent performance in delivering good quality at a very reasonable price, proving to be a reliable choice within the three-star category.
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Location
The central location isn't just about proximity to amenities; it also ensures accessibility to key sites, making it a practical choice for tourists. Many guests noted the area as quiet and ideal for relaxation, despite its centrality. The combination of location, comfort and affordability creates great value for money, making it a highly recommended spot for both couples and families. Lastly, the hotel's location often guarantees an easy and enjoyable stay, meeting and even surpassing many guests' expectations.
Rooms
However, numerous maintenance issues have been reported, including non-functioning air conditioning, broken fans and outdated furnishings. Cleanliness is another common concern with reports of dirty rooms upon arrival, superficial cleaning and instances of pests. The linens and towels are often described as old and in need of replacement. Lighting in the rooms is inadequate with many finding the interiors dark and dreary. The bathrooms, in particular, have been criticized for maintenance problems such as leaks and non-functional flushes.
Additionally, there is a significant discrepancy between the rooms as advertised online and those assigned to guests, leading to disappointment among many visitors. In summary, while the hotel offers spacious and well-located accommodations with friendly service, it requires extensive updates and improvements in cleanliness and maintenance to meet the expectations set by its online portrayal.
Beds
Additionally, some reviews mentioned unpleasant issues such as mattresses with lumps, springs sticking out and even cases of bedbugs and cockroaches. The bed linens, including sheets and pillowcases, were frequently described as old, rough and sometimes dirty. There were also observations about beds squeaking and smelling unpleasant.
Overall, while there have been isolated reports of satisfactory comfort, the majority of feedback indicates that the hotel would benefit from investing in new, more comfortable bedding to enhance guest satisfaction.
Cleanliness
Many guests reported issues such as makeup stains on pillowcases, black spots on curtains, mold visible in bathrooms and dirty exteriors of refrigerators. Several reviews mentioned cockroaches in the rooms and bathrooms, along with a general smell of humidity and bad odors from various parts of the hotel, including the parking lot and air conditioning units.
Specific details like dirty pool conditions, old and worn-out towels, unswept floors, unmade beds upon arrival and poor maintenance were frequently pointed out. Guests also noted instances of dirty utensils, dishwashers and unclean common areas. The reports highlighted the need for deeper and more consistent cleaning practices, as well as better maintenance of outdated furniture and facilities.
Overall, while there were some aspects of cleanliness that met guests' expectations, the consensus is that there is significant room for improvement in the hotel's cleaning and maintenance services.
Staff
Amidst the overall positive feedback, there are instances of dissatisfaction with certain staff members, especially in terms of service quality and professionalism. Some visitors reported negative interactions, highlighting issues with check-in processes, unprofessional behavior and inadequate problem-solving. A few notably mentioned that the staff did not handle certain situations, such as service outages and building issues, effectively.
Despite these occasional setbacks, the hotel staff's commitment to maintaining health protocols, particularly during challenges like a hurricane, is commendable. Guests appreciate the efforts of those who maintain positive attitudes and go the extra mile to assist, even under tough circumstances.
Overall, while the hotel staff often receive high marks for their friendliness and helpfulness, there are areas where service consistency and training could be improved to ensure a uniformly excellent experience for all guests.
Wi-Fi
Pool
However, opinions are somewhat mixed when it comes to maintenance and functionality. Several guests appreciate the daily cleaning efforts, while others note occasional issues with cleanliness and excessive chlorine. Some concerns include the lack of lighting at night, restrictive pool hours and insufficient pool service compared to the promotional photos. The absence of umbrellas and the need for better monitoring of children’s activities are also mentioned.
Despite these challenges, including those caused by a recent hurricane, the pool areas remain a favored aspect of the hotel, especially for families thanks to the child-friendly depths. The comfort and aesthetics of the pool locations contribute significantly to the overall positive experience.
Beach
Family
3 Star
Guests frequently note the great cost-benefit ratio, emphasizing that the amenities and services surpass what might typically be expected for this price range. While the accommodation is similar to other three-star hotels, some reviews suggest that it stands out slightly above its peers, exceeding expectations and offering a bit more than the basic standard.
The hotel's simplicity and practicality are highlights with everything thoroughly cleaned and all necessary facilities available. Its location also contributes positively to the overall experience, making it a convenient choice for budget-conscious travelers.
Overall, Hotel Suites Jazmín Acapulco is praised for its consistent performance in delivering good quality at a very reasonable price, proving to be a reliable choice within the three-star category.
Yes, Hotel Suites Jazmín Acapulco has pool(s) that belong to one or more of the following categories: Rooftop Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Hotel Suites Jazmín Acapulco.
No, Hotel Suites Jazmín Acapulco doesn't allow dogs.
No, parking facilities aren't available at Hotel Suites Jazmín Acapulco.
No, Hotel Suites Jazmín Acapulco doesn't have a gym.
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