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Summary of reviewsAt Water's Edge Resort in Airlie Beach is highly appreciated for its stellar location, sitting conveniently close to shops, cafés, restaurants and the lagoon, all within a short walking distance. It boasts fantastic views of the ocean and islands from its spacious apartments, making it an ideal choice for those looking to enjoy Airlie Beach’s vibrant atmosphere and scenic beauty. Guests particularly enjoy the resort's easy access to the Beach, Yacht Club and Marina, alongside its excellent amenities, including multiple swimming pools that cater to all ages.
The rooms are noted for their spaciousness, comfort and stunning ocean views. Visitors value the large sizes, walk-in closets and multiple bathrooms. Despite mixed reviews regarding cleanliness and maintenance with some units being described as outdated and in need of attention, the overall room layout and design are praised. The resort's staff often enhance the experience with their flexibility and hospitality, allowing guests early access to facilities when needed.
While its prime position and beautiful surroundings are undeniable, the resort does face criticism for less consistent cleanliness and upkeep. Some guests have noted dusty rooms, dirty bathrooms and out-of-date furnishings, suggesting a need for a more regular and thorough maintenance regime. Despite this, moments of well-kept rooms and facilities do shine through, albeit sporadically.
One of the standout features of At Water's Edge Resort is its pool facilities, which are widely praised for their cleanliness and variety. The presence of three different pools, catering to both children and adults, along with amenities like an infinity pool and hot water jacuzzi, significantly enhance the guest experience. The meticulous maintenance of pool areas and the beautiful views they offer are particularly appreciated, contributing to a relaxing and enjoyable stay.
Parking options receive generally positive feedback with most guests finding it easy and convenient, although occasional issues such as unpleasant smells in the parking area have been reported. The beds, while deemed comfy by some, have mixed reviews regarding comfort and condition, highlighting room for improvement.
On the downside, the Wi-Fi service is frequently criticized for being unreliable and slow, often failing to provide a stable connection inside the apartments, which can detract from the overall guest experience. The jacuzzi facilities also receive varied reviews with inconsistencies in temperature and cleanliness.
In sum, At Water's Edge Resort offers an enviable location, spacious and comfortable rooms and standout pool facilities, all enhanced by a friendly and accommodating staff. However, consistent cleanliness, Wi-Fi reliability and updating some areas of the resort would make a significant difference in guest satisfaction. Show more
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Categories
Resort with Rooms With Jacuzzi / Hot-tub
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Room Types
One Bedroom Apartment with Balcony and Ocean ViewModern and spacious, these fully self-contained apartments have a full kitchen, lounge room, laundry, en suite bathroom and balcony with ocean view. Includes LCD TV, free movie and sports channels, elevator access and covered parking.
Please note that the price is based on 2 guests. Maximum occupancy is 2 adults, and a maximum of 1 child but cannot exceed 2 guests in total (see Hotel Policies).
One Bedroom High Floor Apartment with Balcony and Ocean ViewLocated on the higher floors, these fully self-contained apartments are modern and spacious, featuring a full kitchen, lounge room, laundry, en suite bathroom and balcony with ocean view. Includes LCD TV, free movie and sports channels, elevator access and covered parking.
Please note that the price is based on 2 guests. Maximum occupancy is 2 adults, and a maximum of 1 child but cannot exceed 2 guests in total (see Hotel Policies).
Two Bedroom Two Bathroom Apartment with Balcony and Ocean ViewModern and spacious, these fully self-contained apartments have a full kitchen, lounge room, laundry, main bathroom, en suite bathroom and balcony with ocean view. Includes LCD TV, free cable channels, elevator access and covered parking.
Please note that the price is based on 4 guests. Maximum occupancy is 5 adults, and a maximum of 4 children but cannot exceed 5 guests in total (see Hotel Policies).
Three Bedroom Two Bathroom Top Floor Apartment with Balcony and Ocean View Located on the higher floors, these fully self-contained apartments are modern and spacious, featuring a full kitchen, lounge room, laundry, en suite bathroom and balcony with ocean view. Includes LCD TV, free cable channels, elevator access and covered parking.
Please note that the price is based on 6 guests. Maximum occupancy is 7 adults, and a maximum of 6 children but cannot exceed 7 guests in total (see Hotel Policies).
Two Bedroom Two Bathroom High Floor Apartment with Balcony and Ocean ViewLocated on the higher floors, these fully self-contained apartments are modern and spacious, featuring a full kitchen, lounge room, laundry, en suite bathroom and balcony with ocean view. Includes LCD TV, free cable channels, elevator access and covered parking.
Please note that the price is based on 4 guests. Maximum occupancy is 5 adults, and a maximum of 4 children but cannot exceed 5 guests in total (see Hotel Policies).
Two Bedroom Two Bathroom Apartment with Balcony Jacuzzi and Ocean ViewModern and spacious, these fully self-contained apartments have a full kitchen, lounge room, laundry, main bathroom, en suite bathroom with spa bath, and balcony with garden view. Includes LCD TV, free cable channels, elevator access and covered parking.
Please note that the price is based on 4 guests. Maximum occupancy is 5 adults, and a maximum of 4 children but cannot exceed 5 guests in total (see Hotel Policies).
One Bedroom Apartment with Balcony Jacuzzi and Garden View Modern and spacious, these fully self-contained apartments have a full kitchen, lounge room, laundry, en suite bathroom with spa bath, and balcony with garden view. Includes LCD TV, free movie and sports channels, elevator access and covered parking.
Please note that the price is based on 2 guests. Maximum occupancy is 2 adults, and a maximum of 1 child but cannot exceed 2 guests in total (see Hotel Policies).
Guest Reviews
7.6
Good
Location
At Water's Edge Resort enjoys an enviable location in Airlie Beach, making it an ideal choice for visitors seeking easy access to the vibrant town center. The resort is praised for its proximity to shops, cafés, restaurants and the lagoon, all just a short stroll away. Guests appreciate being able to walk to the main attractions, including the beach, Yacht Club and Marina. The panoramic ocean and island views from the spacious apartments make staying here even more delightful. Beyond its central positioning, the resort features excellent amenities, including several swimming pools that guests of all ages adore. Despite some feedback suggesting parts of the resort could use an update, the combination of convenience, stunning views and comfortable accommodations highlights why it's a favored spot in Airlie Beach.
Rooms
The rooms at Water's Edge Resort are generally praised for their spaciousness and comfort, offering generous room sizes that include features like walk-in closets and multiple bathrooms. Many guests have lauded the great views of the water and ocean from the rooms and balconies, which add a delightful aspect to the overall experience. The resort’s location is another strong point, being conveniently close to the main street.
However, while some guests found their accommodations clean and well-maintained, there have been significant complaints regarding the cleanliness and upkeep of other units. Reports of dirty bathrooms, dusty rooms and outdated furnishings are common. It seems that some apartments are in desperate need of updates and improved maintenance with certain units suffering from neglect, water damage and strong chemical odors.
Despite these issues, the overall layout and design of the units are appreciated and the facilities provided are deemed adequate, even if some amenities and decor items feel a bit dated. The staff’s flexibility in allowing the use of facilities before check-in time is a noted plus. The rooms’ large size, comfort and expansive views remain standout features that appeal to many visitors, enhancing the stay despite the mixed reviews on cleanliness and modernity.
Beds
Water's Edge Resort offers practical beds without unnecessary decoration, attracting some guests with their large and comfy appeal. Several visitors appreciated the comfort provided, noting the beds were comfortable, comfy or very comfy. However, there is a significant contrast in experiences with frequent mentions of beds and mattresses being uncomfortable, old and even smelly. Issues such as limited blankets and beds not being fully made were also remarked upon. Collectively, while some guests enjoyed the comfort of the beds, many reviews highlight the need for updates and better maintenance to enhance overall comfort and satisfaction.
Cleanliness
At Water's Edge Resort offers breathtaking views and a prime location, but the cleanliness and upkeep of the property often fall short of expectations. Guests have appreciated the clean rooms on some occasions, describing the accommodations as lovely and spacious. However, many reviews point to significant issues, including outdated and run-down furnishings, dirty and dusty interiors and a lack of proper maintenance.
The cleanliness of the rooms frequently disappoints with reports of dirty floors, dusty curtains, mouldy bathrooms and stained bedsheets. Guests have found kitchens with dirty dishes and mould-covered utensils and outdoor areas that are filthy. The lack of regular housekeeping and maintenance is evident with some units appearing as though they hadn't been occupied for quite some time.
The overall condition of the resort reflects its age with many areas needing a facelift and better cleaning standards. Despite some reports of a well-kept pool and tidy rooms, these instances seem sporadic against the broader backdrop of complaints. The resort's potential shines through its beautiful views and great location, but a more consistent focus on cleanliness and updates is necessary to enhance guest satisfaction.
Staff
At Water's Edge Resort, guests frequently mention the friendly and helpful nature of the staff. From the front desk to individual team members, many guests appreciated the attentive service they received. Front counter personnel are often highlighted for being super friendly and helpful with certain staff members like Kelli, Ebony, Michelle and Helen receiving particular praise for their exceptional service and assistance with tour selections and other arrangements.
The receptionist's willingness to organize taxis and arrange reimbursement for fares stood out positively. Guests frequently noted the accommodating and understanding nature of the staff, going as far as to move rooms to better suit their needs. The staff were described as not only friendly and helpful but also accommodating and welcoming.
However, the reviews were mixed with some guests encountering unhelpful or less friendly interactions. Issues such as limited reception hours and occasional inattentive behavior from staff were noted. Despite these inconsistencies, the overall sentiment tends to lean towards a positive experience, characterized by friendly and helpful service from the majority of the staff at Water's Edge Resort.
Wi-Fi
At Water's Edge Resort, the Wi-Fi experience has been less than satisfactory according to guest reviews. Much of the feedback indicates significant issues with internet connectivity. Many guests mentioned that Wi-Fi was either unavailable or unreliable in the rooms, often necessitating a trip outdoors to access a stable connection. A number of reviews criticized the overall poor reception with some noting that the connection was too slow to be functional and worked best only in public areas or on balcony chairs. A frequent complaint was the lack of Wi-Fi inside the apartments, which was contrary to previous advertising. Additionally, some guests were disappointed that Wi-Fi was not included in the price of the room. These recurring issues point to a need for improvement in the resort’s internet services.
Pool
At Water's Edge Resort is highly regarded for its pool facilities, receiving praise for their cleanliness and variety. Guests particularly appreciate the three different pools of varying depths, which cater to both children and adults, providing entertainment for all age groups. The pools are consistently described as beautiful, amazing and spectacular with some highlighting the stunning views of the beach and town from the pool area.
The pool areas are meticulously maintained and the presence of multiple heated pools and an outdoor spa adds to the overall guest experience. The infinity pool and hot water jacuzzi are noted as excellent features, complementing the lovely and fabulous pool environment. The pools' central locations make them convenient for guests and their design allows for semi-seclusion, offering a tranquil setting even when the main pool is in use.
Families find the pool facilities particularly enjoyable, mentioning that kids loved the pools. The Bali-inspired setting enhances the relaxation experience with great views enhancing the overall ambiance. Overall, the pool facilities at Water's Edge Resort stand out as a major highlight for guests, contributing significantly to a memorable stay.
Parking
Guests generally had a positive experience with parking at Water's Edge Resort. Phrases such as "car parking was great" and "good parking" reflect satisfaction with the facilities. The option of "easy and free parking" was a notable bonus for visitors and the appreciation for "under building parking" further highlights convenience. However, some guests encountered difficulties, indicating that the parking situation could sometimes be challenging. An unpleasant smell in the parking lot/reception area was another issue noted. Despite this, the resort's overall convenient parking options contribute positively to the guest experience.
Rooms with Jacuzzi / Hot-Tub
At Water's Edge Resort, the pool and jacuzzi are frequently highlighted in guest reviews. Many guests appreciated the great pool and jacuzzi facilities, noting the beautiful rooms, lovely views and the added perk of enjoying sunsets from the jacuzzi on the balcony. The presence of three temperature pools and a spa is considered a significant advantage.
However, opinions on the spa's temperature vary with some mentioning it was warm, while others found it cold or even left full from previous guests. Cleanliness also seems inconsistent with some describing superb balcony spas, but mentioning instances where the water was sandy and not very clean. Despite these fluctuations, the overall experience of having a private hot tub with sensational views is a standout feature for many visitors.
Outdoor Pool
The outdoor pool area at Water's Edge Resort receives high praise from guests with many highlighting its suitability for both children and adults due to the three pools of varying depths. The infinity pool, in particular, stands out as a favorite, complemented by the fabulous overall pool area. Guests frequently comment on the beauty and maintenance of the pools, which provide a picturesque view of the town. The resort's location, near the main street with numerous eateries, adds to its appeal, making it convenient for guests. Reviewers also commend the well-sized apartments and effective air conditioning, enhancing their overall stay. The combination of a great location, stunning pools and well-appointed accommodations seems to create an exceptional experience for visitors.
Yes, at Water's Edge Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at at Water's Edge Resort.
No, at Water's Edge Resort doesn't allow dogs.
Yes, parking facilities are available at at Water's Edge Resort.