Hotel Sun Palace Albir & Spa
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Summary of reviewsHotel Sun Palace Albir & Spa is situated in a tranquil area with stunning city, sea and mountain views. The hotel's elevated position offers panoramic vistas, making the terrace and balconies perfect spots to appreciate the surroundings. It's well-positioned for hiking enthusiasts with several routes nearby, including the Serra Gelada natural park and the walk to the lighthouse. While the 10-minute walk to the beach, promenade, shops and restaurants is doable, the steep hill may be challenging for some. However, the free shuttle service to the beach mitigates this concern. The hotel's peaceful locale away from bustling tourist areas ensures a quiet retreat ideal for excursions and exploration.
The hotel’s breakfast buffet generally receives high praise for its diverse selection. Guests appreciate the extensive variety of hot dishes, spreads, fresh pastries and fruits, as well as the option for made-to-order eggs or pancakes. The ample breakfast window from 8:00 am to 11:00 am provides a relaxed dining experience. While some reviews mention room for improvement, particularly regarding the quality of certain items and occasional lapses in replenishment, the breakfast overall satisfies most guests' expectations.
Dinner sees mixed reviews, though positive mentions highlight the food's variety and quality with a range of meats, fish, pasta, vegetables and desserts receiving commendation. Some criticisms include restrictive dinner schedules, repetitive options and occasionally lukewarm dishes. Despite these, the attentive waitstaff and the possibility of terrace dining enhance the overall experience for many guests.
The rooms at Hotel Sun Palace Albir & Spa are praised for their spaciousness and comfortable, large beds. Cleanliness stands out with many guests noting tidy and airy rooms. However, recurrent mentions of dated furniture and fixtures, along with issues with air conditioning and soundproofing, suggest areas for improvement. Despite these drawbacks, the overall spaciousness and comfort make for a satisfactory stay.
Cleanliness throughout the hotel is generally well-regarded. Rooms and communal areas, including the pool and dining rooms, are frequently described as clean and well-maintained. The friendly and diligent housekeeping staff receive consistent praise, contributing to the hotel's inviting atmosphere.
The staff at the hotel earn commendable praise for their friendliness and helpfulness, notably at the reception and within the entertainment and dining teams. Specific individuals, such as Ana, Beatrice and Teresa, receive special mentions for their exceptional service. While there are isolated comments regarding less friendly interactions, the majority of guests appreciate the professional and warm service from the hotel staff.
WiFi connectivity at the hotel garners mixed reviews. Although free WiFi is available, several guests report weak or poor signals, particularly in rooms and common areas with some unable to connect at all. This inconsistency suggests potential preparation for alternative solutions if reliable internet access is crucial.
The spa offers a generally positive experience with well-maintained gym facilities, reasonably priced services and welcoming staff. Massages and spa therapies are appreciated, contributing to a relaxing atmosphere. However, maintenance issues such as non-functioning jets, broken tiles and occasional hygiene concerns are noted, along with mentions of overcrowding and restrictive spa policies for children.
The gym receives mixed reviews. While it is small and somewhat outdated, it is considered well-equipped and clean by some guests. The need for earlier opening hours to accommodate different schedules has been suggested. Despite these mixed feelings, the gym remains a usable facility for guests.
The pool area is appreciated for its beauty, plentiful sunbeds and a peaceful atmosphere. The poolside bar and live DJ music on the rooftop add vibrancy to the environment. However, issues such as maintenance challenges, crowded conditions and inadequate cleanliness are mentioned. Despite these concerns, the pool area generally provides a pleasant experience for guests.
Parking is provided via a secure underground garage and nearby street options, ensuring overall convenience. Some guests note the need to pay for garage parking and occasional difficulties in finding a space. Enhanced management could improve the parking experience further.
Overall, Hotel Sun Palace Albir & Spa presents a serene retreat with stunning views, a diverse breakfast offering, spacious rooms and attentive staff, though there are aspects such as dinner variety, room amenities and WiFi connectivity that could benefit from improvements.
Categories
The hotel’s breakfast buffet generally receives high praise for its diverse selection. Guests appreciate the extensive variety of hot dishes, spreads, fresh pastries and fruits, as well as the option for made-to-order eggs or pancakes. The ample breakfast window from 8:00 am to 11:00 am provides a relaxed dining experience. While some reviews mention room for improvement, particularly regarding the quality of certain items and occasional lapses in replenishment, the breakfast overall satisfies most guests' expectations.
Dinner sees mixed reviews, though positive mentions highlight the food's variety and quality with a range of meats, fish, pasta, vegetables and desserts receiving commendation. Some criticisms include restrictive dinner schedules, repetitive options and occasionally lukewarm dishes. Despite these, the attentive waitstaff and the possibility of terrace dining enhance the overall experience for many guests.
The rooms at Hotel Sun Palace Albir & Spa are praised for their spaciousness and comfortable, large beds. Cleanliness stands out with many guests noting tidy and airy rooms. However, recurrent mentions of dated furniture and fixtures, along with issues with air conditioning and soundproofing, suggest areas for improvement. Despite these drawbacks, the overall spaciousness and comfort make for a satisfactory stay.
Cleanliness throughout the hotel is generally well-regarded. Rooms and communal areas, including the pool and dining rooms, are frequently described as clean and well-maintained. The friendly and diligent housekeeping staff receive consistent praise, contributing to the hotel's inviting atmosphere.
The staff at the hotel earn commendable praise for their friendliness and helpfulness, notably at the reception and within the entertainment and dining teams. Specific individuals, such as Ana, Beatrice and Teresa, receive special mentions for their exceptional service. While there are isolated comments regarding less friendly interactions, the majority of guests appreciate the professional and warm service from the hotel staff.
WiFi connectivity at the hotel garners mixed reviews. Although free WiFi is available, several guests report weak or poor signals, particularly in rooms and common areas with some unable to connect at all. This inconsistency suggests potential preparation for alternative solutions if reliable internet access is crucial.
The spa offers a generally positive experience with well-maintained gym facilities, reasonably priced services and welcoming staff. Massages and spa therapies are appreciated, contributing to a relaxing atmosphere. However, maintenance issues such as non-functioning jets, broken tiles and occasional hygiene concerns are noted, along with mentions of overcrowding and restrictive spa policies for children.
The gym receives mixed reviews. While it is small and somewhat outdated, it is considered well-equipped and clean by some guests. The need for earlier opening hours to accommodate different schedules has been suggested. Despite these mixed feelings, the gym remains a usable facility for guests.
The pool area is appreciated for its beauty, plentiful sunbeds and a peaceful atmosphere. The poolside bar and live DJ music on the rooftop add vibrancy to the environment. However, issues such as maintenance challenges, crowded conditions and inadequate cleanliness are mentioned. Despite these concerns, the pool area generally provides a pleasant experience for guests.
Parking is provided via a secure underground garage and nearby street options, ensuring overall convenience. Some guests note the need to pay for garage parking and occasional difficulties in finding a space. Enhanced management could improve the parking experience further.
Overall, Hotel Sun Palace Albir & Spa presents a serene retreat with stunning views, a diverse breakfast offering, spacious rooms and attentive staff, though there are aspects such as dinner variety, room amenities and WiFi connectivity that could benefit from improvements.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Sun Palace Albir & Spa is situated in a tranquil area, promising a peaceful retreat with stunning views of the city, sea and mountains. The hotel’s elevated position grants panoramic vistas, making the terrace and balconies ideal spots to take in the surrounding beauty. The location is advantageous for those who enjoy hiking with numerous routes nearby, including the natural park of Serra Gelada and the picturesque walk to the lighthouse.
The hotel is conveniently positioned within a 10-minute walk from the beach, promenade, shops and restaurants, though the path involves a steep hill, which may be challenging for some guests, particularly in the heat or for those with limited mobility. Despite this, its distance from the bustling tourist areas ensures a quiet stay, perfect for those looking to escape the hustle and bustle.
For guests without a car, the steep climb can be daunting, though a free shuttle service to the beach is available, easing accessibility concerns. The surrounding areas offer plenty of rental scooters and the quiet locale is praised for its peace, ideal for excursions and exploration.
Overall, the location of Hotel Sun Palace Albir & Spa is well-regarded for its serene environment, stunning views and proximity to hiking trails, though the hill climb and distance from the beach and town center may pose a drawback for some.
Hotel Sun Palace Albir & Spa offers a diverse breakfast experience that generally receives high praise from guests. The breakfast buffet is frequently described as very good with a wide variety of options that cater to different tastes. Many reviews highlight the extensive selection of hot dishes, spreads and fresh pastries, contributing to an overall satisfying start to the day. Diners appreciate the ample breakfast window from 8:00 am to 11:00 am, allowing for a relaxed morning meal.
Several guests commend the quality and variety of the buffet, noting it as complete and very good. The presence of fresh fruits and the option for made-to-order eggs or pancakes adds to the positive dining experience. The breakfast is often described as plentiful and excellent with enough diversity to meet various dietary preferences.
However, some reviews indicate room for improvement, particularly regarding the quality of certain items such as fruits, yogurts and coffee. Feedback also points out occasional lapses in replenishing food items, especially towards the end of the breakfast period. Additionally, the breakfast room’s noise levels and limited space at peak times have been mentioned as areas that could enhance the overall breakfast experience if addressed.
Overall, Hotel Sun Palace Albir & Spa seems to provide a solid breakfast offering that satisfies the majority of its guests with its variety and quality, while also having areas to fine-tune to ensure a consistently excellent start to the day for all visitors.
Dinner at Hotel Sun Palace Albir & Spa has received a mixed response from guests, though there are notable positive mentions. The general consensus is that the food offered is varied and of good quality with several guests complimenting the abundance and diversity available at the buffets. Menu items such as meats, fish, chicken, pasta, vegetables, cold cuts, cheeses and a wide array of desserts have been specifically highlighted as exceptional.
Despite these positive reviews, there are some recurring criticisms. A significant number of guests found the dinner schedule restrictive, particularly noting the early closing time of the buffet, which may not align with typical dining hours in Spain. Some guests mentioned a lack of variety and repetitive options with reports that certain dishes were lukewarm and overall food quality inconsistent.
There were commendations for the dining room service, noting attentive waitstaff and well-maintained facilities, although the dining areas were often described as noisy and crowded. Additionally, guests appreciated the possibility of dining on the terrace, finding it intimate and enjoyable.
In summary, while many guests enjoyed the varied and plentiful buffet options for dinner, others were less satisfied with the meal times, meal variety and food quality. These impressions suggest a potentially varied dining experience that may depend on individual expectations and preferences.
Hotel Sun Palace Albir & Spa offers rooms that are frequently praised for their spaciousness with many guests noting the comfortable and large beds. Cleanliness is a strong point, as numerous reviews highlight the rooms being very clean and tidy. The availability of balconies with some rooms offering stunning sea or pool views adds an attractive feature for those seeking a pleasant stay.
However, certain drawbacks are repeatedly mentioned. The rooms and furniture are dated with some fixtures like bathroom tiles and door handles showing signs of wear and tear. Issues with air conditioning and inadequate soundproofing further detract from the overall comfort, especially in rooms facing the street or near common areas.
While the aesthetic and modern appeal may lag behind expectations, the hotel's large, airy rooms and comfortable bedding make for a satisfactory stay. Overall, giving attention to these mixed reviews can ensure a well-rounded perspective when considering Hotel Sun Palace Albir & Spa.
Hotel Sun Palace Albir & Spa offers a mixed bag when it comes to bed comfort with a significant number of guests highlighting the positives. Many reviews praised the beds for being very comfortable with some describing them as incredibly comfortable and super comfortable. The size of the beds also received favorable mentions, including extra-large, king-size and spacious beds that added to the overall comfort. Several visitors appreciated the comfortable pillows and mattresses, adding to the restful experience.
On the flip side, there were notable criticisms regarding the hardness and condition of the mattresses. Some guests found the beds too firm and hard with a few pointing out that the mattresses were old, worn out and in need of replacement. A portion of the reviews mentioned that certain beds were saggy, uncomfortable and even broken upon arrival. The practice of combining two single beds to create a larger bed also garnered mixed reactions with some finding it uncomfortable.
In summary, while many guests at Hotel Sun Palace Albir & Spa enjoyed the large, comfortable beds and praised the bedding, there is room for improvement, particularly in addressing the varying levels of mattress firmness and condition.
Hotel Sun Palace Albir & Spa offers an overall clean and inviting environment, making it a comfortable stay for many guests. The rooms are frequently described as very clean and spacious with comfortable and tidy beds. Guests consistently commend the housekeeping staff for their friendliness and efficiency. The hotel's communal areas, including the pool and dining room, maintain high standards of cleanliness, adding to the pleasant experience.
However, some areas for improvement have been highlighted. Several guests noted that certain rooms could be cleaner with specific mentions of dusty surfaces and occasional leftover items from previous occupants. While many praised the cleanliness overall, a few reviews mentioned inconsistencies in daily cleaning services and maintenance of facilities. Elements like torn towels, worn-out chairs and dirt in hard-to-reach places were sporadically cited.
Despite these occasional lapses, the hotel strives to maintain good hygiene standards throughout, which is evident from the guests' generally positive feedback on cleanliness. The friendly and diligent housekeeping staff play a crucial role in sustaining the hotel's inviting atmosphere, ensuring a largely clean and pleasant stay for visitors.
Hotel Sun Palace Albir & Spa receives commendable praise for its staff from its guests. The team, from reception to the bar, exhibits a consistently friendly and helpful demeanor, often going above and beyond to assist and make stays comfortable. Reception staff, particularly individuals like Ana and Beatrice, are frequently noted for their kindness and attentiveness, ensuring check-ins are smooth and information is readily available.
The entertainment and animation team also shines with specific mentions of Teresa and others for adding a charming and engaging element to guests' experiences. Waitstaff across the dining areas are generally attentive and courteous, providing excellent service that contributes positively to mealtimes.
Despite some isolated comments about unfriendly or unhelpful interactions, the majority of feedback highlights the staff's professionalism, politeness and willingness to help. Housekeeping does receive mixed reviews with some guests pointing out inconsistencies in their service approach. Nonetheless, the commendable service from the majority of the hotel's employees leaves a positive impression with many guests motivated to return due to the warm and professional treatment they receive.
When it comes to connectivity at the Hotel Sun Palace Albir & Spa, opinions are mixed. While there are mentions of free WiFi available throughout the hotel, the overall performance leaves room for improvement. Several guests reported weak or poor WiFi signals, both in their rooms and common areas with some unable to connect at all. Although a few found the WiFi to be solid, it appears that reliable internet access is not a consistent experience. If a strong internet connection is crucial, it's advisable to prepare for potentially needing alternative solutions, like using mobile data during your stay.
Hotel Sun Palace Albir & Spa offers a spa experience with both highlights and some areas needing attention, according to guest reviews. Many visitors appreciated the well-maintained gym, reasonably priced services and the good overall experience that the spa provides. The massages and spa therapy services received positive mentions with friendly and welcoming staff contributing to a relaxing atmosphere.
The spa facilities, including the pool and sauna, were generally praised. Guests found the spa to be a nice place to relax with some describing it as fantastic and complete. The booking process was straightforward and the availability of indoor spa services was a plus.
However, several reviews indicated that the spa could benefit from maintenance and updates. Issues such as non-functioning jets, broken tiles, cold water and inadequate hygiene were frequently mentioned. Some facilities like the Turkish sauna were out of service and the overall infrastructure did not always meet guests' expectations for the prices charged. Additionally, the spa was sometimes overcrowded and had limited locker space.
Although the spa pool was appreciated for its tranquility, temperature control was a recurring concern. A few guests also noted interruptions from spa classes and found certain aspects to be unfairly restrictive, particularly for children.
In summary, while the spa at Hotel Sun Palace Albir & Spa has potential and offers a range of enjoyable services, attention to maintenance and improvements in infrastructure would significantly enhance the guest experience.
Hotel Sun Palace Albir & Spa features a gym that presents a mix of positive and negative attributes. Guests frequently note that the gym is small and somewhat outdated with a need for newer machines. Despite its compact size and older equipment, some visitors find it well-equipped and commend its cleanliness and accessibility. The gym's proximity to the elevator is convenient, though some feel its location is somewhat isolated. The opening hours of the gym have been a point of contention, as several guests suggest it should open earlier in the morning to better accommodate different schedules. Overall, while the gym has potential, improvements in equipment and accessibility could enhance guest satisfaction.
Hotel Sun Palace Albir & Spa offers a pool area that garners mixed reviews from guests, but leans towards positive overall. Many guests appreciate the pool's beauty and the extensive number of sunbeds and chairs available. The atmosphere by the pool is often described as cozy and peaceful with a well-maintained environment that adds to the aesthetic appeal. The addition of a poolside bar and live DJ music on the rooftop contributes to a vibrant, enjoyable experience by the water.
However, some guests noted challenges with cleanliness and maintenance. There are comments about erosion on the pool edges and loungers that require updating. The pool's size has been a point of contention with several reviews mentioning it as being too small and often crowded, which detracted from the relaxing experience for some visitors. Smoking around the pool area and issues with broken umbrellas were also highlighted as areas needing improvement.
Despite these concerns, the pool area is frequently praised for its pleasant atmosphere, comfort and the enjoyable drinks menu. The children's pool is specifically mentioned as being nice, catering well to families. Overall, while the hotel pool has its drawbacks, it remains a favored spot for guests looking to unwind and soak in the sun.
Hotel Sun Palace Albir & Spa offers a variety of parking options for guests, ensuring overall convenience despite a few challenges. The hotel provides a secure underground parking garage for visitors, though some guests mentioned the need to pay for this amenity. Street parking is also available nearby and is relatively easy to find, providing an ample and effortless parking experience for many.
Several reviews highlight the convenience and safety of the parking areas, noting they are quite secure. However, there were occasional difficulties in finding a space, especially upon arrival and some guests felt the parking facilities could benefit from better management and renovation.
The hotel's location on a hill was a minor inconvenience for some when parking, but the issue is mitigated by a van service that takes guests down to the beach. Despite certain areas needing improvement, the general sentiment is that parking is sufficient and, in many cases, convenient for guests.
Hotel Sun Palace Albir & Spa is a commendable choice for families with children, offering a good variety of entertainment and activities. The highlight for many guests was the exceptional entertainment staff, particularly the pool animation lady who received high praise. The hotel fosters a friendly, family-oriented atmosphere with many guests noting the courteous and accommodating staff who made them feel like part of a family.
On the practical side, the hotel provides a separate children's pool and a shuttle service free of charge, adding convenience for families. However, some areas show room for improvement, such as soundproofing in family rooms and ensuring that larger rooms are more readily available to families. Additionally, the terrace might not be suitable for younger children and there were some concerns about smoking in pool areas despite clear prohibitions, which could affect pregnant women and children.
Despite these minor drawbacks, the hotel proves to be a relaxing and enjoyable spot for family vacations. Its family-friendly environment and helpful staff make it a solid option for those traveling with kids.
Hotel Sun Palace Albir & Spa presents itself as a four-star establishment, but reviews suggest that it falls short of this rating. Guests commonly describe the hotel as more akin to a three-star or even a two-star property. Common criticisms include the overall cleanliness and the condition of the facilities, which many guests found lacking. The cleanliness of the rooms was often described as disappointing and the rooms themselves were considered outdated and in need of renovations.
The food at the hotel also drew criticism with many guests stating it was not up to the standard expected from a four-star hotel. The breakfast, in particular, was frequently described as poor and limited in variety. Service inconsistencies were noted, including insufficient staffing in the café-bar on certain days.
Facilities such as the pool and sunbeds did not meet the expectations of a four-star designation with some amenities not functioning properly. Additionally, guests mentioned the unavailability of bath towels at the pool and issues with parking.
Despite these critiques, some positive remarks highlighted the good value for money and the excellent service provided by the staff. However, these were not sufficient to override the overwhelming sentiment that the hotel does not live up to its four-star rating. Improvements in cleanliness, food quality and facility maintenance are necessary for the hotel to meet the expectations associated with its advertised rating.
Hotel Sun Palace Albir & Spa stands out as a well-equipped venue for business travelers. The hotel offers excellent business facilities, making it suitable for various professional needs. Multiple business meeting rooms and a dedicated business center are part of the hotel's extensive amenities, ensuring that organizing or attending business meetings is a seamless experience. Furthermore, the availability of a business package adds to the convenience for corporate guests. Reviews from other platforms also frequently highlight the conference facilities, reinforcing the hotel's reputation as a business-friendly destination. However, a minor inconvenience is noted regarding sunbed availability; guests might need to reserve them early in the morning.
Hotel Sun Palace Albir & Spa offers commendable accessibility features, including parking spaces designated for guests with disabilities and accessible bathrooms. The hotel is also accommodating for wheelchair users. However, it is situated far from the beach and other accessible areas, which may pose a challenge. Guests mentioned a very steep slope and limited accessibility in certain parts of the hotel, potentially cumbersome for those with limited mobility. Although the location's amenities cater well to disabilities, navigating the vicinity might be difficult due to the steep terrain and parking issues. A renovation might help improve the overall accessibility experience.
The children's pool at Hotel Sun Palace Albir & Spa generally receives positive feedback from guests. With its shallow water depth, the pool ensures the safety of young swimmers. It features a separate section specifically dedicated to young children, creating a child-friendly environment. Despite some mixed mentions about cleanliness, the overall sentiment highlights that it is a good, adequate and child-friendly pool area with age-appropriate depth, making it suitable for children under twelve. Moreover, there is a general satisfaction with the children's area and pool, which is part of the main pool complex.
Hotel Sun Palace Albir & Spa features a heated pool that provides year-round swimming enjoyment and adds a touch of relaxation to guests' stays. This well-maintained amenity, which is part of the hotel's spa, caters to various preferences, including those booked in honeymoon packages and special offers. The heated pool includes a jacuzzi, enhancing the overall experience. While it may be considered adequate by some, it generally serves as a charming addition to the hotel's offerings. Guests might note occasional activity from children around the pool area, but the overall sentiment highlights the pool as a positive aspect of the hotel experience.
Guests highlight the lovely garden area with terraces and the pool as a noteworthy feature of Hotel Sun Palace Albir & Spa. The swimming pool area is frequently praised as great and very nice, contributing to the overall appeal of the outdoor spaces. Visitors appreciate the outdoor pool's availability until late in the evening and commend the good service provided around the pool area. However, there are occasional comments about the outdoor pool being small and sometimes full of people. Despite a few negative remarks, the general feedback about the outdoor pool is positive, reflecting its adequacy and beauty.
The indoor pool at Hotel Sun Palace Albir & Spa has received mixed feedback from guests. On the positive side, many visitors appreciated the lovely warm water and the pool being great for swimming, especially since it is accessible during all weather conditions. Guests described the indoor pool as nice and clean and the spa's heated pool received commendations. Additionally, there were mentions of the convenience of having an indoor bar and pool menu complementing the pool facilities.
However, some guests pointed out limitations such as restricted hours and the requirement of an additional payment for access. Others mentioned that the pool is only open at specific times like 11 AM on weekends and some highlighted maintenance issues and the presence of electrical wiring. Despite these drawbacks, the overall sentiment leaned towards a positive indoor swimming experience with guests still finding value in the pool's amenities and environment.
Hotel Sun Palace Albir & Spa offers a variety of amenities and packages specifically designed for honeymooners. Guests can enjoy suites with jacuzzis and romantic decor, ensuring a special environment for newlyweds. The hotel provides special arrangements and exclusive honeymoon packages, some of which include candlelight dinners. These offerings are designed to create an intimate and private experience for couples. Despite a few mentions of missing details, the overall sentiment highlights the hotel as a suitable and romantic destination for those celebrating their honeymoon.
Providing a serene escape from the hustle and bustle, Hotel Sun Palace Albir & Spa offers a cozy and romantic retreat ideal for couples. Guests have enjoyed the beautiful, clean and comfortable suites, many of which are perfect for anniversaries or romantic getaways. The intimate terrace restaurant delivers enchanting dinner experiences, even though service has occasionally affected the romantic ambiance.
With amazing views and a quiet, serene atmosphere, the hotel is often recommended for honeymoon getaways and romantic dates. The romantic rooms, some featuring jacuzzis, add to the charm, though they are noted to be not easily accessible.
The hotel is suitable for a peaceful weekend without the noise and commotion of children, creating the ideal backdrop for a romantic escape. Despite some minor disappointments, such as expectations around the jacuzzi rooms, guests have found it to be a generally great spot for couples looking to enjoy each other's company and the beautiful surroundings.
Location Show Map
Location
The hotel is conveniently positioned within a 10-minute walk from the beach, promenade, shops and restaurants, though the path involves a steep hill, which may be challenging for some guests, particularly in the heat or for those with limited mobility. Despite this, its distance from the bustling tourist areas ensures a quiet stay, perfect for those looking to escape the hustle and bustle.
For guests without a car, the steep climb can be daunting, though a free shuttle service to the beach is available, easing accessibility concerns. The surrounding areas offer plenty of rental scooters and the quiet locale is praised for its peace, ideal for excursions and exploration.
Overall, the location of Hotel Sun Palace Albir & Spa is well-regarded for its serene environment, stunning views and proximity to hiking trails, though the hill climb and distance from the beach and town center may pose a drawback for some.
Breakfast
Several guests commend the quality and variety of the buffet, noting it as complete and very good. The presence of fresh fruits and the option for made-to-order eggs or pancakes adds to the positive dining experience. The breakfast is often described as plentiful and excellent with enough diversity to meet various dietary preferences.
However, some reviews indicate room for improvement, particularly regarding the quality of certain items such as fruits, yogurts and coffee. Feedback also points out occasional lapses in replenishing food items, especially towards the end of the breakfast period. Additionally, the breakfast room’s noise levels and limited space at peak times have been mentioned as areas that could enhance the overall breakfast experience if addressed.
Overall, Hotel Sun Palace Albir & Spa seems to provide a solid breakfast offering that satisfies the majority of its guests with its variety and quality, while also having areas to fine-tune to ensure a consistently excellent start to the day for all visitors.
Dinner
Despite these positive reviews, there are some recurring criticisms. A significant number of guests found the dinner schedule restrictive, particularly noting the early closing time of the buffet, which may not align with typical dining hours in Spain. Some guests mentioned a lack of variety and repetitive options with reports that certain dishes were lukewarm and overall food quality inconsistent.
There were commendations for the dining room service, noting attentive waitstaff and well-maintained facilities, although the dining areas were often described as noisy and crowded. Additionally, guests appreciated the possibility of dining on the terrace, finding it intimate and enjoyable.
In summary, while many guests enjoyed the varied and plentiful buffet options for dinner, others were less satisfied with the meal times, meal variety and food quality. These impressions suggest a potentially varied dining experience that may depend on individual expectations and preferences.
Rooms
However, certain drawbacks are repeatedly mentioned. The rooms and furniture are dated with some fixtures like bathroom tiles and door handles showing signs of wear and tear. Issues with air conditioning and inadequate soundproofing further detract from the overall comfort, especially in rooms facing the street or near common areas.
While the aesthetic and modern appeal may lag behind expectations, the hotel's large, airy rooms and comfortable bedding make for a satisfactory stay. Overall, giving attention to these mixed reviews can ensure a well-rounded perspective when considering Hotel Sun Palace Albir & Spa.
Beds
On the flip side, there were notable criticisms regarding the hardness and condition of the mattresses. Some guests found the beds too firm and hard with a few pointing out that the mattresses were old, worn out and in need of replacement. A portion of the reviews mentioned that certain beds were saggy, uncomfortable and even broken upon arrival. The practice of combining two single beds to create a larger bed also garnered mixed reactions with some finding it uncomfortable.
In summary, while many guests at Hotel Sun Palace Albir & Spa enjoyed the large, comfortable beds and praised the bedding, there is room for improvement, particularly in addressing the varying levels of mattress firmness and condition.
Cleanliness
However, some areas for improvement have been highlighted. Several guests noted that certain rooms could be cleaner with specific mentions of dusty surfaces and occasional leftover items from previous occupants. While many praised the cleanliness overall, a few reviews mentioned inconsistencies in daily cleaning services and maintenance of facilities. Elements like torn towels, worn-out chairs and dirt in hard-to-reach places were sporadically cited.
Despite these occasional lapses, the hotel strives to maintain good hygiene standards throughout, which is evident from the guests' generally positive feedback on cleanliness. The friendly and diligent housekeeping staff play a crucial role in sustaining the hotel's inviting atmosphere, ensuring a largely clean and pleasant stay for visitors.
Staff
The entertainment and animation team also shines with specific mentions of Teresa and others for adding a charming and engaging element to guests' experiences. Waitstaff across the dining areas are generally attentive and courteous, providing excellent service that contributes positively to mealtimes.
Despite some isolated comments about unfriendly or unhelpful interactions, the majority of feedback highlights the staff's professionalism, politeness and willingness to help. Housekeeping does receive mixed reviews with some guests pointing out inconsistencies in their service approach. Nonetheless, the commendable service from the majority of the hotel's employees leaves a positive impression with many guests motivated to return due to the warm and professional treatment they receive.
Wi-Fi
Spa
The spa facilities, including the pool and sauna, were generally praised. Guests found the spa to be a nice place to relax with some describing it as fantastic and complete. The booking process was straightforward and the availability of indoor spa services was a plus.
However, several reviews indicated that the spa could benefit from maintenance and updates. Issues such as non-functioning jets, broken tiles, cold water and inadequate hygiene were frequently mentioned. Some facilities like the Turkish sauna were out of service and the overall infrastructure did not always meet guests' expectations for the prices charged. Additionally, the spa was sometimes overcrowded and had limited locker space.
Although the spa pool was appreciated for its tranquility, temperature control was a recurring concern. A few guests also noted interruptions from spa classes and found certain aspects to be unfairly restrictive, particularly for children.
In summary, while the spa at Hotel Sun Palace Albir & Spa has potential and offers a range of enjoyable services, attention to maintenance and improvements in infrastructure would significantly enhance the guest experience.
Gym
Pool
However, some guests noted challenges with cleanliness and maintenance. There are comments about erosion on the pool edges and loungers that require updating. The pool's size has been a point of contention with several reviews mentioning it as being too small and often crowded, which detracted from the relaxing experience for some visitors. Smoking around the pool area and issues with broken umbrellas were also highlighted as areas needing improvement.
Despite these concerns, the pool area is frequently praised for its pleasant atmosphere, comfort and the enjoyable drinks menu. The children's pool is specifically mentioned as being nice, catering well to families. Overall, while the hotel pool has its drawbacks, it remains a favored spot for guests looking to unwind and soak in the sun.
Parking
Several reviews highlight the convenience and safety of the parking areas, noting they are quite secure. However, there were occasional difficulties in finding a space, especially upon arrival and some guests felt the parking facilities could benefit from better management and renovation.
The hotel's location on a hill was a minor inconvenience for some when parking, but the issue is mitigated by a van service that takes guests down to the beach. Despite certain areas needing improvement, the general sentiment is that parking is sufficient and, in many cases, convenient for guests.
Family
On the practical side, the hotel provides a separate children's pool and a shuttle service free of charge, adding convenience for families. However, some areas show room for improvement, such as soundproofing in family rooms and ensuring that larger rooms are more readily available to families. Additionally, the terrace might not be suitable for younger children and there were some concerns about smoking in pool areas despite clear prohibitions, which could affect pregnant women and children.
Despite these minor drawbacks, the hotel proves to be a relaxing and enjoyable spot for family vacations. Its family-friendly environment and helpful staff make it a solid option for those traveling with kids.
4 Star
The food at the hotel also drew criticism with many guests stating it was not up to the standard expected from a four-star hotel. The breakfast, in particular, was frequently described as poor and limited in variety. Service inconsistencies were noted, including insufficient staffing in the café-bar on certain days.
Facilities such as the pool and sunbeds did not meet the expectations of a four-star designation with some amenities not functioning properly. Additionally, guests mentioned the unavailability of bath towels at the pool and issues with parking.
Despite these critiques, some positive remarks highlighted the good value for money and the excellent service provided by the staff. However, these were not sufficient to override the overwhelming sentiment that the hotel does not live up to its four-star rating. Improvements in cleanliness, food quality and facility maintenance are necessary for the hotel to meet the expectations associated with its advertised rating.
Business
Accessible
Children's Pool
Heated Pool
Outdoor Pool
Indoor Pool
However, some guests pointed out limitations such as restricted hours and the requirement of an additional payment for access. Others mentioned that the pool is only open at specific times like 11 AM on weekends and some highlighted maintenance issues and the presence of electrical wiring. Despite these drawbacks, the overall sentiment leaned towards a positive indoor swimming experience with guests still finding value in the pool's amenities and environment.
Honeymoon
Romantic
With amazing views and a quiet, serene atmosphere, the hotel is often recommended for honeymoon getaways and romantic dates. The romantic rooms, some featuring jacuzzis, add to the charm, though they are noted to be not easily accessible.
The hotel is suitable for a peaceful weekend without the noise and commotion of children, creating the ideal backdrop for a romantic escape. Despite some minor disappointments, such as expectations around the jacuzzi rooms, guests have found it to be a generally great spot for couples looking to enjoy each other's company and the beautiful surroundings.
Yes, Hotel Sun Palace Albir & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Sun Palace Albir & Spa.
No, Hotel Sun Palace Albir & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Sun Palace Albir & Spa.
Yes, Hotel Sun Palace Albir & Spa has a gym.
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