Apartamentos Vale de Carros by Umbral
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Summary of reviewsApartamentos Vale de Carros by Umbral enjoys a highly regarded location in the Algarve region, ideal for travelers who wish to explore Albufeira, Olhos d'Agua and Falesia Beach. The area provides a peaceful retreat while still being conveniently close to essential amenities like supermarkets, restaurants and bars. Proximity to Faro Airport and well-maintained outdoor spaces, including two swimming pools and private parking, add to its appeal, especially for families. The combination of tranquility and accessibility makes it a commendable choice for a serene holiday.
The apartments are often praised for their spaciousness and cleanliness, providing large living spaces, modern bathrooms and comfortable beds which suit families or groups. Kitchenettes are well-equipped, catering to those who prefer self-catering. Guests enjoy the calm and private ambiance, enhanced by terraces or balconies with pleasant views. Friendly and accommodating staff further elevate the experience, promptly addressing guest requests and issues.
However, there are notable drawbacks. Maintenance issues such as broken appliances, non-locking shutters and dated interiors were mentioned in several reviews. Guests also reported moldy odors and unwelcome encounters with ants and cockroaches. Noise levels and occasional minor damages detract from the otherwise positive impressions.
Cleanliness receives mixed reviews. While many guests found the rooms clean and comfortable upon arrival, there were frequent complaints about inconsistent cleaning services, unpleasant smells, dirty towels and inadequate cleaning of kitchen utensils. Issues such as mold in bathrooms and a persistent sewage smell were also noted.
The staff at Apartamentos Vale de Carros by Umbral are frequently highlighted for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Exceptional service from reception and maintenance teams ensures a comfortable stay, although occasional negative interactions were reported.
The Wi-Fi connectivity is often criticized for being weak or non-existent in rooms with better service limited to common areas. Guests heavily reliant on internet access might need to make alternative arrangements.
The outdoor pools are a highlight with guests praising their cleanliness, spaciousness and the pleasant surroundings. The poolside bar offering reasonably priced refreshments is well-received and families particularly appreciate the child-friendly pool. However, occasional issues with cleanliness and maintenance, such as dirty water and damaged loungers, were mentioned.
Bed experiences also vary with many guests appreciating the comfortable and large beds, while others reported hard mattresses, unpleasant smells and hygiene concerns regarding bed linens.
Overall, Apartamentos Vale de Carros by Umbral offers good value with spacious apartments in a serene setting. Positive feedback on location, staff and pool facilities make it a solid choice for a relaxing family holiday. However, potential guests should be prepared for occasional inconsistencies in maintenance, cleanliness and Wi-Fi connectivity.
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The apartments are often praised for their spaciousness and cleanliness, providing large living spaces, modern bathrooms and comfortable beds which suit families or groups. Kitchenettes are well-equipped, catering to those who prefer self-catering. Guests enjoy the calm and private ambiance, enhanced by terraces or balconies with pleasant views. Friendly and accommodating staff further elevate the experience, promptly addressing guest requests and issues.
However, there are notable drawbacks. Maintenance issues such as broken appliances, non-locking shutters and dated interiors were mentioned in several reviews. Guests also reported moldy odors and unwelcome encounters with ants and cockroaches. Noise levels and occasional minor damages detract from the otherwise positive impressions.
Cleanliness receives mixed reviews. While many guests found the rooms clean and comfortable upon arrival, there were frequent complaints about inconsistent cleaning services, unpleasant smells, dirty towels and inadequate cleaning of kitchen utensils. Issues such as mold in bathrooms and a persistent sewage smell were also noted.
The staff at Apartamentos Vale de Carros by Umbral are frequently highlighted for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Exceptional service from reception and maintenance teams ensures a comfortable stay, although occasional negative interactions were reported.
The Wi-Fi connectivity is often criticized for being weak or non-existent in rooms with better service limited to common areas. Guests heavily reliant on internet access might need to make alternative arrangements.
The outdoor pools are a highlight with guests praising their cleanliness, spaciousness and the pleasant surroundings. The poolside bar offering reasonably priced refreshments is well-received and families particularly appreciate the child-friendly pool. However, occasional issues with cleanliness and maintenance, such as dirty water and damaged loungers, were mentioned.
Bed experiences also vary with many guests appreciating the comfortable and large beds, while others reported hard mattresses, unpleasant smells and hygiene concerns regarding bed linens.
Overall, Apartamentos Vale de Carros by Umbral offers good value with spacious apartments in a serene setting. Positive feedback on location, staff and pool facilities make it a solid choice for a relaxing family holiday. However, potential guests should be prepared for occasional inconsistencies in maintenance, cleanliness and Wi-Fi connectivity.
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About Apartamentos Vale de Carros by Umbral
License: 111560/AL
Guest Reviews
Location
The proximity to Faro Airport, just a half-hour drive away, makes it an ideal spot for travelers, especially for those with cars. Walking to local attractions is feasible with supermarkets and some of the best beaches within a reasonable distance. The location is also praised for its well-maintained outdoor spaces, two swimming pools and private parking, enhancing the overall appeal for families.
The area provides a pleasant balance between tranquility and accessibility. Although secluded enough to ensure a peaceful retreat, it’s also sufficiently connected, offering easy access to major attractions, making it a versatile option for those looking to explore southern Portugal. The friendly staff and clean accommodations contribute to a positive experience, making Apartamentos Vale de Carros a commendable choice for a serene holiday.
Rooms
The ambiance is generally calm and private, enhancing the tranquil experience. Guests commended the outdoor areas, including terraces and balconies, often with pleasant views of the pool or garden, adding to the appeal. The overall setup with independent entrances and nearby parking is a notable convenience.
Staff interactions were frequently highlighted as friendly and accommodating with several instances where guest requests and issues were promptly addressed, such as upgrading rooms or positioning multiple bookings next to each other.
However, there are notable drawbacks. Several reviews point to significant maintenance issues, such as broken appliances, non-locking shutters and dated interiors. Complaints about moldy odors, ants, cockroaches and other bugs were not uncommon, detracting from the otherwise positive impressions.
Noise levels appeared to be a recurring issue with many guests noting that rooms are not well soundproofed. Additionally, the presence of minor damages, unclean areas and occasional poor room setup was mentioned in some reviews.
Overall, while Apartamentos Vale de Carros by Umbral offers good value for its pricing with spacious and well-furnished apartments in a serene setting, potential guests should be prepared for some inconsistencies in maintenance and cleanliness.
Beds
However, some guests noted inconsistencies in bed quality, such as hard or uncomfortable mattresses and pillows and occasionally found twin beds pushed together instead of a double bed. There were also reports of unpleasant smells associated with the beds and issues like stained or old blankets, which detracted from the experience for some visitors. A few guests expressed concerns about the hygiene of the bed linens, mentioning that sheets were not changed frequently enough.
Despite these mixed reviews, the overall impression is one of a clean and comfortable apartment setting, though it could benefit from more consistent bedding quality and improved pillow comfort.
Cleanliness
However, the negative feedback cannot be ignored. Numerous guests pointed out insufficient and inconsistent cleaning services with some common complaints about unpleasant smells, dirty floors, dirty towels and inadequate cleaning of kitchen utensils. Many reported finding hair in bathrooms and beds, stained bedspreads and even encounters with cockroaches and ants. The cleanliness of communal areas, including pools, was often found lacking. Several guests mentioned issues like mold in bathrooms and a persistent sewage smell.
The reception of cleanliness varied significantly, indicating a need for consistent and improved cleaning practices throughout the property to enhance the guest experience.
Staff
However, there are occasional mentions of less favorable interactions with a few guests pointing out moments of perceived arrogance or unfriendliness from certain staff members. Despite these sporadic complaints, the overwhelming majority of feedback lauds the commendable customer service and the familial atmosphere fostered by the staff’s attentiveness and friendliness. Guests particularly appreciate the exceptional level of care and the effort staff put into making everyone feel at home, further enhancing the vacation experience in this tranquil location.
Wi-Fi
Pool
The poolside bar is another favorite, offering reasonably priced refreshments that add to the overall enjoyment. Families, in particular, appreciate the convenient location of the pools with some apartments offering direct access. Additionally, the child-friendly pool is a notable convenience for those traveling with young ones.
However, there are some concerns about cleanliness and maintenance. Several reviews indicate that one of the pools occasionally suffers from neglect with leaves and dirt sometimes present. The pool loungers could also use some attention, as they appeared to be damaged in some instances. Despite these issues, the overall atmosphere around the pools is described as peaceful and pleasant.
In conclusion, while there are areas that could benefit from improvement, particularly in terms of maintenance and cleanliness, many guests still enjoyed their time by the pool, praising it as one of the standout features of Apartamentos Vale de Carros by Umbral.
Children's Pool
Although there were a few mentions of noise from children, it didn't seem to detract from the overall positive reception of the pool area. WiFi access is available around the children's pool, though it's noted that it works best for those staying in nearby apartments. Overall, the children's pool stands out as a well-maintained, enjoyable feature, making the hotel a great place for a family stay.
Outdoor Pool
Families especially find the children's pool to be a convenient addition, ensuring that all age groups have a delightful swimming experience. Visitors frequently commend the lovely pool areas, complemented by an on-site bar that serves coffee and meals, adding to the overall pleasant ambiance.
Despite some minor mentions of the pool needing more frequent cleaning and occasional wear in the pool area, the majority of guests note the superb condition and inviting nature of the swimming spaces. Ample shaded parking and the well-kept garden spaces further contribute to the hotel's charm, making it a wonderful choice for a relaxing holiday.
Yes, Apartamentos Vale de Carros by Umbral has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Apartamentos Vale de Carros by Umbral.
No, Apartamentos Vale de Carros by Umbral doesn't allow dogs.
No, parking facilities aren't available at Apartamentos Vale de Carros by Umbral.
No, Apartamentos Vale de Carros by Umbral doesn't have a gym.
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