Port Alicante City & Beach
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Summary of reviewsPort Alicante City & Beach offers a well-rounded experience with several standout features making it a preferred choice for beach lovers and city explorers alike. Located in a serene residential area, the hotel is conveniently situated within a short walk to the expansive San Juan beach and provides easy access to public transportation for trips to Alicante's bustling city center. The quiet neighborhood, coupled with nearby supermarkets, restaurants and lovely beach promenades, makes it an ideal retreat that balances tranquility with connectivity.
Breakfast at Port Alicante City & Beach is frequently lauded for its extensive variety and quality. Guests enjoy a wide selection of fresh fruits, cheeses, pastries and cooked dishes, often noting the delicious options and the freshness of the ingredients. The buffet-style setup, complemented by live cooking stations, ensures a delightful and plentiful meal to start the day. Although minor critiques mention occasional long queues and room for improvement in coffee quality, the overall breakfast experience is highly praised.
Dinner at the hotel also garners positive feedback with the buffet offering a diverse array of dishes, including seafood, to suit various tastes. While some guests suggest improvements regarding food temperature and variety, particularly towards the end of service, the general sentiment remains positive, highlighting the tasty and well-prepared meals.
The rooms are often described as spacious, modern and clean with many enjoying balconies and pleasant views. The hotel maintains high standards of cleanliness with regular and thorough housekeeping services. Although a few rooms in the older section of the hotel were noted as dated and experiencing minor issues like noise and malfunctioning air conditioning, these were generally overshadowed by the positive remarks on the newer, renovated rooms.
Guests consistently commend the hotel’s cleanliness, noting the pristine state of both the rooms and public areas. The well-kept facilities contribute to the hotel's inviting and fresh ambiance. The high standards are evident across the property, from the immaculate pools to the clean and stylish common spaces.
The staff at Port Alicante City & Beach are a highlight for many guests. The team is often described as friendly, helpful and professional, contributing significantly to the positive guest experience. Individual staff members frequently receive kudos for their exemplary service and the overall customer service is warmly praised despite a few isolated incidents of less-than-ideal interactions.
The Wi-Fi service receives mixed reviews. While many guests find the connection reliable and fast, others experience issues with slow speeds and weak signals, particularly in certain areas of the hotel. The lobby appears to offer a more stable connection, suggesting room for improvement in other parts of the property.
The gym at the hotel, while clean and accessible 24/7, is often seen as lacking. Guests appreciate the presence of personal trainers and yoga classes, but many find the space small and under-equipped, particularly for resistance training. Outdated and non-functional equipment further detract from the gym’s appeal, signaling a need for an upgrade to match the rest of the hotel's standards.
The pool facilities are highly praised for their cleanliness and variety. The rooftop pool, in particular, stands out with its heated water and beautiful views, offering a relaxing environment alongside the sky bar. The main pool and children's pool also provide enjoyable options for guests, making the pool areas a beloved feature of the hotel.
Families find Port Alicante City & Beach to be an excellent choice due to its child-friendly amenities and spacious family suites. The hotel provides various facilities catering to children, including a splash pool and a dedicated children's pool, adding to its appeal as a family-friendly destination.
In summary, Port Alicante City & Beach excels in providing a comfortable, convenient and relaxing stay with high-quality service, modern amenities and a prime location. It is particularly well-suited for guests seeking a balance of beachside tranquility and easy access to city attractions.
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Breakfast at Port Alicante City & Beach is frequently lauded for its extensive variety and quality. Guests enjoy a wide selection of fresh fruits, cheeses, pastries and cooked dishes, often noting the delicious options and the freshness of the ingredients. The buffet-style setup, complemented by live cooking stations, ensures a delightful and plentiful meal to start the day. Although minor critiques mention occasional long queues and room for improvement in coffee quality, the overall breakfast experience is highly praised.
Dinner at the hotel also garners positive feedback with the buffet offering a diverse array of dishes, including seafood, to suit various tastes. While some guests suggest improvements regarding food temperature and variety, particularly towards the end of service, the general sentiment remains positive, highlighting the tasty and well-prepared meals.
The rooms are often described as spacious, modern and clean with many enjoying balconies and pleasant views. The hotel maintains high standards of cleanliness with regular and thorough housekeeping services. Although a few rooms in the older section of the hotel were noted as dated and experiencing minor issues like noise and malfunctioning air conditioning, these were generally overshadowed by the positive remarks on the newer, renovated rooms.
Guests consistently commend the hotel’s cleanliness, noting the pristine state of both the rooms and public areas. The well-kept facilities contribute to the hotel's inviting and fresh ambiance. The high standards are evident across the property, from the immaculate pools to the clean and stylish common spaces.
The staff at Port Alicante City & Beach are a highlight for many guests. The team is often described as friendly, helpful and professional, contributing significantly to the positive guest experience. Individual staff members frequently receive kudos for their exemplary service and the overall customer service is warmly praised despite a few isolated incidents of less-than-ideal interactions.
The Wi-Fi service receives mixed reviews. While many guests find the connection reliable and fast, others experience issues with slow speeds and weak signals, particularly in certain areas of the hotel. The lobby appears to offer a more stable connection, suggesting room for improvement in other parts of the property.
The gym at the hotel, while clean and accessible 24/7, is often seen as lacking. Guests appreciate the presence of personal trainers and yoga classes, but many find the space small and under-equipped, particularly for resistance training. Outdated and non-functional equipment further detract from the gym’s appeal, signaling a need for an upgrade to match the rest of the hotel's standards.
The pool facilities are highly praised for their cleanliness and variety. The rooftop pool, in particular, stands out with its heated water and beautiful views, offering a relaxing environment alongside the sky bar. The main pool and children's pool also provide enjoyable options for guests, making the pool areas a beloved feature of the hotel.
Families find Port Alicante City & Beach to be an excellent choice due to its child-friendly amenities and spacious family suites. The hotel provides various facilities catering to children, including a splash pool and a dedicated children's pool, adding to its appeal as a family-friendly destination.
In summary, Port Alicante City & Beach excels in providing a comfortable, convenient and relaxing stay with high-quality service, modern amenities and a prime location. It is particularly well-suited for guests seeking a balance of beachside tranquility and easy access to city attractions.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Location of the pool: Outdoor pool
In the pool there is also:
an area designated for children
Around the pool, there are also available:
Sunbeds
Umbrellas
Answers last updated by Port Alicante City & Beach
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Nestled in a tranquil, residential area, 'Port Alicante City & Beach' offers a prime location with significant advantages for beach lovers and city explorers alike. The hotel is conveniently located within a short, pleasant walking distance—approximately 10 minutes—to the expansive San Juan beach, known for its stunning vistas and serene ambiance. Guests frequently highlight the quiet neighborhood that offers easy access to public transportation, including nearby bus stops and a tram station, making it just a 15-20 minute ride to the vibrant center of Alicante.
The location is particularly suitable for those wishing to escape the bustle of city life while staying connected to key attractions. The proximity to local supermarkets, a variety of restaurants and lovely beach promenades contribute to its appeal. Guests appreciate the convenience of having essential amenities within reach, including shops and dining venues, enhancing the overall experience of a leisurely stay.
While some reviews mention the hotel's distance from the city center, the efficient public transport links and peaceful surroundings are often considered a fair trade-off. The rooftop terrace with a pool and beautiful views adds to the charm, offering a relaxing retreat after a day of exploring.
Overall, 'Port Alicante City & Beach' boasts excellent accessibility to both the beach and city attractions, making it a favored destination for both comfort and convenience.
Port Alicante City & Beach offers a breakfast experience that consistently impresses its guests. Most reviews highlight the extensive variety and the delicious options available, making it one of the standout features of the hotel. The buffet-style breakfast includes a wide selection of fresh fruits, cheeses, cold cuts, pastries and several types of cooked eggs, often complemented by freshly squeezed orange juice and live cooking stations. Many guests note the abundance and replenishment of items, ensuring a plentiful meal.
Several reviews commend the breakfast for its rich and varied assortment, enabling guests to find something to suit every palate. Options range from hot dishes and fresh ingredients to delightful smoothies and tasty coffee. The quality and freshness are frequently praised with some guests even describing it as the best hotel breakfast they've experienced.
Despite the overwhelming positive feedback, a few guests mentioned areas for improvement, such as long queues during peak times, occasional lack of vegetarian hot items and the need for better coffee quality. However, these minor criticisms don’t seem to overshadow the overall appreciation for the breakfast service.
The hotel also receives praise for its clean and well-organized dining area and the helpfulness of the staff in managing the breakfast service. Guests appreciate being able to enjoy their meal in a pleasant environment, often noting the ability to have breakfast outside as a pleasant addition to their stay.
Overall, the breakfast at Port Alicante City & Beach is characterized by its variety, quality and the positive dining experience it provides, leaving guests satisfied and ready for the day ahead.
The dinner experience at Port Alicante City & Beach receives mostly high praise from guests. Many have commented on the excellent quality and taste of the food, describing it as amazing, tasty and delicious. The buffet dinners, in particular, are highlighted for their variety and completeness, offering a wide selection of dishes including seafood, which is a frequent favorite among diners. The live cooking stations and diverse options for both breakfast and dinner further enhance the dining experience.
However, guests have noted occasional issues with food temperature, pointing out that some dishes arrived cold. The dinner service also appears to have some inconsistencies; while praised for its value for money, some reviews mention that the variety can be repetitive and the quality not always up to par. Children's options and vegetarian choices are somewhat limited and the evening buffet sometimes fails to meet guests' expectations, especially when it runs out of certain items early.
Despite these occasional drawbacks, many found the overall dining experience delightful and appreciated the abundant and well-prepared options available. The dinner service staff also received positive remarks for their friendliness, contributing to a generally pleasant dining atmosphere at the hotel.
Port Alicante City & Beach hotel enjoys a mix of commendations and critiques regarding its accommodation but leans strongly towards a positive guest experience. The rooms are generally highlighted for their spaciousness, modern decor and cleanliness, often described as large, bright and well-maintained. Many guests appreciated the newly renovated, stylish rooms with functional and practical layouts. Comfortable beds and pillows further boosted the comfort level, making the stay enjoyable for many.
Guests frequently mentioned the pleasant balconies with pool views, adding to the room's appeal. Cleanliness is a recurrent praise with rooms being fresh and tidy and towels replaced regularly, maintaining a high standard of hygiene.
On the downside, some rooms in the older section of the hotel were considered dated and in need of renovation. A few reviews pointed out issues like malfunctioning air conditioning, noise from slamming doors and poor sound insulation. Nonetheless, positive feedback about room upgrades and excellent room service somewhat mitigated these concerns.
The overall consensus paints a picture of a hotel that offers spacious, comfortable and modern rooms that ensure a pleasant stay with some room for improvements in the older parts of the building and specific facilities.
The beds at Port Alicante City & Beach have garnered mixed feedback from guests. Many guests appreciated the comfort with frequent mentions of beds being very comfortable, firm but not too hard and providing a good night's sleep. The bedding was also highlighted as clean, fresh and nice and several guests noted the high quality of mattress and bed linens. However, there were notable criticisms regarding bed firmness with several reviews describing the beds as hard or even extremely uncomfortable. Some guests mentioned issues with small or separate beds sliding apart easily and the occasional discomfort from thin mattresses on sofa beds. Despite a few instances of poor bed quality and cleanliness concerns, many found the beds to be of a high standard and well-suited for a restful stay. Overall, while the bed comfort might vary depending on personal preferences, the hotel seems to offer a largely satisfactory sleeping experience.
Port Alicante City & Beach receives high praise for its exceptional cleanliness, based on numerous guest reviews. Visitors consistently remark on the hotel's modern and pristine environment, highlighting immaculate rooms and well-maintained facilities. The cleaning service maintains a rigorous daily schedule, ensuring that public and private areas alike remain spotless. Guests specifically appreciate the high standards of cleanliness in the rooms with frequent changes of towels and thorough attention to detail.
The hotel is described as both clean and stylish, boasting a fresh, modern design. Common areas, such as the pool and gardens, are also kept in impeccable condition, offering a pleasant and hygienic experience throughout the property. Many reviews note that the hotel’s ambiance is enhanced by its beautiful, clean and neatly decorated spaces.
Despite minor critiques, such as occasional noise from cleaning staff and the need for more thorough room servicing, the overall sentiment reflects that Port Alicante City & Beach exceeds cleanliness expectations. The hotel combines comfort, modernity and a spotless environment, making it a top choice for travelers seeking a clean and well-maintained stay.
Port Alicante City & Beach has earned a stellar reputation, particularly for the outstanding performance of its staff. Reviews consistently highlight the friendliness, helpfulness and professionalism of the team, making it clear that the staff greatly contribute to the positive guest experience. Many guests mention the warm and friendly atmosphere created by the staff, from receptionists and restaurant staff to housekeeping and bar personnel.
Exceptional service is a theme that permeates the reviews with many guests singling out individuals like Diego, Lidia, Cristian and Jose for their exemplary performance. The staff are commended for their ability to be welcoming and attentive, often going above and beyond to meet guests' needs and make their stay pleasant. Politeness and a warm-hearted attitude seem to be common traits amongst the staff, further elevating the overall experience.
However, there are isolated mentions of wait staff being rude or inattentive and some front desk agents needing improvement in terms of customer service. Long waiting lines and slow service at the pool bar were noted as areas needing attention. Despite these minor issues, most reviews paint a picture of a dedicated and hardworking team that is always ready to greet guests with a smile and assist them promptly.
Overall, the staff at Port Alicante City & Beach are highly recommended for their friendly demeanor, professionalism and dedication to providing high-quality service, which significantly enhances the comfort and satisfaction of the hotel's visitors.
The Wi-Fi situation at Port Alicante City & Beach appears to be a mixed bag based on guest reviews. Many guests pointed out that the Wi-Fi was very good throughout the hotel with several specifically mentioning a reliable and fast connection in their rooms. Free Wi-Fi is also available, which is a nice perk for guests who need to stay connected.
However, it's clear that the experience is not consistent. Some guests encountered numerous issues, such as slow speeds, weak signals and connections dropping frequently. These issues made it difficult for some to work online or stream content smoothly, despite the hotel's TV offering Netflix as an amenity.
In some areas of the hotel, particularly certain rooms, Wi-Fi connectivity was described as less than optimal. The lobby, on the other hand, was highlighted as a spot where Wi-Fi was stable and good. Overall, while many guests enjoyed a positive Wi-Fi experience, improvements could be made to ensure a more consistent and reliable connection throughout the entire hotel.
The gym at Port Alicante City & Beach has sparked a range of feedback from guests, revealing it's a topic worth discussing. On the positive side, the gym is modern and clean with some visitors appreciating its availability and 24/7 access. A few guests even labeled it as "nice" and "good," and they mentioned the presence of personal trainers and free yoga classes, adding value to the fitness facilities.
However, the gym's shortcomings are noteworthy. It is frequently described as small and lacking essential equipment, particularly for resistance training. There is a consistent mention of outdated and poorly maintained machines with some being non-functional. The space is also considered more suitable for cardio rather than comprehensive fitness training, as it notably lacks free weights and a squat rack.
Guests have pointed out that the gym area, along with the sauna, appears dated and could benefit from significant improvements and better maintenance. Broken and old equipment, along with a lack of air conditioning, were also highlighted as areas that need attention. This contrasts with other high standards of the hotel, such as renovated rooms, quality service and a healthy breakfast.
In summary, while the gym at Port Alicante City & Beach has its functional and modern aspects, it falls short in comparison to the rest of the hotel's offerings. Prospective guests looking for a well-equipped fitness experience might find the gym underwhelming and in need of upgrades.
The pool facilities at Port Alicante City & Beach receive high praise from guests for their variety and cleanliness. The hotel boasts multiple pools, including a main pool, a rooftop pool and a separate children's pool. The rooftop pool is particularly highlighted for its heated water, beautiful views and the adjoining sky bar, which enhances the experience with a charming atmosphere. Guests find the pools to be a great place for relaxation with ample sun loungers and clean, well-maintained areas.
The rooftop pool, while occasionally undergoing maintenance, is a standout feature, providing a unique setting with a cozy terrace and delightful views. The main pool and the children's pool offer additional options for guests to enjoy. Some reviews mentioned that the water can be quite cold in certain pools, but the overall feedback stresses the value and enjoyment of the pool areas.
Whether on the ground floor or the rooftop, the pools present a beautiful and pleasant environment, perfect for families and couples alike. The setting is considered lovely and relaxing, making the poolside experience at Port Alicante City & Beach a memorable part of any stay.
Port Alicante City & Beach stands out as a prime choice for families thanks to its child-friendly amenities and thoughtful accommodations. Guests appreciate the hotel's cleanliness and commend the spacious rooms with particular praise for the well-equipped family suites, although some find the family rooms a bit on the small side. The hotel boasts various facilities that cater specifically to young ones, including a children's splash pool, a separate pool for children and a dedicated play section. Playgrounds nearby and a well-equipped children's playground on-site ensure that the little ones have plenty of space to play and stay entertained.
Families have noted how their children thoroughly enjoyed their stay, highlighting the children's menu and safe areas designed for kids to swim and play safely. The hotel's family-friendly atmosphere is evident with reviewers frequently mentioning how the environment feels welcoming for families traveling with children. The staff’s attentiveness to family needs and the overall good service contribute to a satisfying family experience.
The hotel's proximity to public transportation and its location in safe neighborhoods add to its appeal for families looking to explore Alicante. Meals are made easy with a family-friendly main restaurant available for breakfast. Additionally, the heated pool provides an ideal spot for children to enjoy regardless of the season, making it a perfect winter getaway.
Overall, Port Alicante City & Beach is recognized as a terrific place for families, offering numerous activities and facilities that make it a standout option for those traveling with kids. Guests leave with a sense of satisfaction, often recommending the hotel to friends and family.
Port Alicante City & Beach is ideally situated for golf enthusiasts with multiple golf courses in close proximity. The convenient location near golfing clubs makes it a perfect stay for those looking to indulge in their passion for golf. Guests note the friendly and well-maintained spaces with fresh green grass contributing to a pleasant golfing experience. The hotel also features reasonable prices, making it an attractive option for a golfing holiday. Additionally, the property offers separate room spaces and safe playground areas, making it a nice choice for families seeking a balanced vacation.
Port Alicante City & Beach is a well-regarded four-star hotel offering excellent value for money. Guests consistently praise the hotel for its luxurious feel, cleanliness and well-maintained facilities, which fully justify its four-star rating. The establishment is modern and provides good service, reflecting the expectations of a four-star hotel.
The hotel is situated conveniently about 850 meters from the beach, making it an attractive option for those looking to combine beach access with city amenities. It boasts two pools and a separate children's pool, enhancing its family-friendly appeal.
Despite some minor criticisms about the quality of certain fittings, occasional issues with cleanliness and the need for better toiletries and gym equipment, the overall feedback on the hotel is positive. Many guests recommend the hotel, citing its great service, fantastic value for money and general comfort. The ambiance and facilities like reading lights in the rooms and well-maintained bathrooms contribute to the high level of satisfaction among visitors.
Overall, Port Alicante City & Beach offers a pleasant and enjoyable stay, meeting the standards one would expect from a four-star hotel with the added benefits of good pricing and excellent quality of service.
Port Alicante City & Beach boasts an ideal setup for business travelers, offering a range of well-equipped meeting and conference rooms that ensure an efficient stay. The hotel's location provides easy access to public transport and ample parking, enhancing convenience for guests. The presence of attentive, helpful staff adds to the business hotel feel, making it a seamless experience for work-focused visitors.
The establishment is well-regarded for its modern amenities and clean, nice rooms that cater to professional needs. Business amenities are thorough with facilities that support both work and relaxation. The hotel is a perfect choice for off-season getaways and sightseeing in addition to business trips.
While established, the hotel continues to feel fresh and offers great value for business travelers. Whether visiting for a meeting or looking for a brief working getaway, Port Alicante City & Beach is a solid choice, combining practicality with a pleasant stay.
Port Alicante City & Beach offers commendable accessibility features for guests with disabilities. The property is noted for being wheelchair accessible and providing accessible rooms which are comfortable and spacious, ensuring ease of movement. The hotel surroundings, including the lifts and common areas, meet high accessibility standards, creating a user-friendly environment for guests with limited mobility.
Public transportation options are conveniently located near the hotel with bus and tram stops in close proximity, making it easy for guests to explore the area. Additionally, the beach is just a ten-minute walk away, enhancing the location's appeal for those who enjoy seaside visits.
The hotel also accommodates late check-outs, further adding to its guest-friendly services. Despite a minor shortcoming with the pool lacking a hydraulic chair, overall, the property offers a range of accessible features, including an accessible bathroom and parking facilities right in front of the hotel.
Guest reviews emphasize the hotel's easy access to local transport, its proximity to the beach and the overall quiet and convenient location, all of which contribute to a pleasant and accessible stay for disabled guests.
The Port Alicante City & Beach offers a range of pool facilities that cater to families with children. Notably, the hotel features a private, dedicated children's pool that is often described as clean, well-kept and safe. Parents appreciate the ample space where children can play and swim safely. Despite the various amenities, some guests have noted that the children's pool is not heated, making it a bit too cold for comfort, especially in May.
The atmosphere around the children's pool can be lively with kids enjoying themselves, which might lead to some noise. However, many find this energy adds to the fun and enjoyment of the area. The facilities also include a separate playground area with water sports, which has been positively received.
The rooftop pool is heated and offers a beautiful view, but it's noteworthy that children are allowed to use it as well, providing an alternative if the main children's pool feels too chilly. Overall, the pool areas are considered very good with thoughtful separate spaces for children, ensuring both safety and enjoyment. The hotel clearly strives to offer family-friendly amenities that ensure young guests have plenty of room to enjoy their vacation.
Port Alicante City & Beach offers a commendable outdoor pool experience, highlighted by two beautiful pools on different floors: a larger ground floor pool and a stunning rooftop pool. The rooftop pool, often cited as wonderful and very nice, provides additional amenities such as a Sky bar, sunbeds and a terrace with spectacular views. Guests appreciate the warm water, making the pools ideal for relaxation in full sun. The rooftop pool is particularly attractive with several mentions of it being heated, providing a comfortable swimming experience even if the weather cools.
The hotel thoughtfully includes a separate pool for children and the family-friendly atmosphere is further emphasized by the presence of sunbathing chairs and small shaded areas. Despite occasional issues, such as temporary closures for repairs or the rooftop pool becoming crowded with kids, the overall response is positive with many noting the pools as a highlight of their stay.
The combination of a rooftop terrace and a ground floor pool allows for a versatile experience. Guests can enjoy a vibrant rooftop ambiance with beautiful views or remain at the more serene ground-level pool. There's a consensus that these well-maintained and aesthetically pleasing pools contribute significantly to the overall enjoyment and relaxation at the hotel. While there have been minor cleanliness issues and the ground pool not being heated, these are generally outweighed by the many positive aspects guests have shared.
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Location
The location is particularly suitable for those wishing to escape the bustle of city life while staying connected to key attractions. The proximity to local supermarkets, a variety of restaurants and lovely beach promenades contribute to its appeal. Guests appreciate the convenience of having essential amenities within reach, including shops and dining venues, enhancing the overall experience of a leisurely stay.
While some reviews mention the hotel's distance from the city center, the efficient public transport links and peaceful surroundings are often considered a fair trade-off. The rooftop terrace with a pool and beautiful views adds to the charm, offering a relaxing retreat after a day of exploring.
Overall, 'Port Alicante City & Beach' boasts excellent accessibility to both the beach and city attractions, making it a favored destination for both comfort and convenience.
Breakfast
Several reviews commend the breakfast for its rich and varied assortment, enabling guests to find something to suit every palate. Options range from hot dishes and fresh ingredients to delightful smoothies and tasty coffee. The quality and freshness are frequently praised with some guests even describing it as the best hotel breakfast they've experienced.
Despite the overwhelming positive feedback, a few guests mentioned areas for improvement, such as long queues during peak times, occasional lack of vegetarian hot items and the need for better coffee quality. However, these minor criticisms don’t seem to overshadow the overall appreciation for the breakfast service.
The hotel also receives praise for its clean and well-organized dining area and the helpfulness of the staff in managing the breakfast service. Guests appreciate being able to enjoy their meal in a pleasant environment, often noting the ability to have breakfast outside as a pleasant addition to their stay.
Overall, the breakfast at Port Alicante City & Beach is characterized by its variety, quality and the positive dining experience it provides, leaving guests satisfied and ready for the day ahead.
Dinner
However, guests have noted occasional issues with food temperature, pointing out that some dishes arrived cold. The dinner service also appears to have some inconsistencies; while praised for its value for money, some reviews mention that the variety can be repetitive and the quality not always up to par. Children's options and vegetarian choices are somewhat limited and the evening buffet sometimes fails to meet guests' expectations, especially when it runs out of certain items early.
Despite these occasional drawbacks, many found the overall dining experience delightful and appreciated the abundant and well-prepared options available. The dinner service staff also received positive remarks for their friendliness, contributing to a generally pleasant dining atmosphere at the hotel.
Rooms
Guests frequently mentioned the pleasant balconies with pool views, adding to the room's appeal. Cleanliness is a recurrent praise with rooms being fresh and tidy and towels replaced regularly, maintaining a high standard of hygiene.
On the downside, some rooms in the older section of the hotel were considered dated and in need of renovation. A few reviews pointed out issues like malfunctioning air conditioning, noise from slamming doors and poor sound insulation. Nonetheless, positive feedback about room upgrades and excellent room service somewhat mitigated these concerns.
The overall consensus paints a picture of a hotel that offers spacious, comfortable and modern rooms that ensure a pleasant stay with some room for improvements in the older parts of the building and specific facilities.
Beds
Cleanliness
The hotel is described as both clean and stylish, boasting a fresh, modern design. Common areas, such as the pool and gardens, are also kept in impeccable condition, offering a pleasant and hygienic experience throughout the property. Many reviews note that the hotel’s ambiance is enhanced by its beautiful, clean and neatly decorated spaces.
Despite minor critiques, such as occasional noise from cleaning staff and the need for more thorough room servicing, the overall sentiment reflects that Port Alicante City & Beach exceeds cleanliness expectations. The hotel combines comfort, modernity and a spotless environment, making it a top choice for travelers seeking a clean and well-maintained stay.
Staff
Exceptional service is a theme that permeates the reviews with many guests singling out individuals like Diego, Lidia, Cristian and Jose for their exemplary performance. The staff are commended for their ability to be welcoming and attentive, often going above and beyond to meet guests' needs and make their stay pleasant. Politeness and a warm-hearted attitude seem to be common traits amongst the staff, further elevating the overall experience.
However, there are isolated mentions of wait staff being rude or inattentive and some front desk agents needing improvement in terms of customer service. Long waiting lines and slow service at the pool bar were noted as areas needing attention. Despite these minor issues, most reviews paint a picture of a dedicated and hardworking team that is always ready to greet guests with a smile and assist them promptly.
Overall, the staff at Port Alicante City & Beach are highly recommended for their friendly demeanor, professionalism and dedication to providing high-quality service, which significantly enhances the comfort and satisfaction of the hotel's visitors.
Wi-Fi
However, it's clear that the experience is not consistent. Some guests encountered numerous issues, such as slow speeds, weak signals and connections dropping frequently. These issues made it difficult for some to work online or stream content smoothly, despite the hotel's TV offering Netflix as an amenity.
In some areas of the hotel, particularly certain rooms, Wi-Fi connectivity was described as less than optimal. The lobby, on the other hand, was highlighted as a spot where Wi-Fi was stable and good. Overall, while many guests enjoyed a positive Wi-Fi experience, improvements could be made to ensure a more consistent and reliable connection throughout the entire hotel.
Gym
However, the gym's shortcomings are noteworthy. It is frequently described as small and lacking essential equipment, particularly for resistance training. There is a consistent mention of outdated and poorly maintained machines with some being non-functional. The space is also considered more suitable for cardio rather than comprehensive fitness training, as it notably lacks free weights and a squat rack.
Guests have pointed out that the gym area, along with the sauna, appears dated and could benefit from significant improvements and better maintenance. Broken and old equipment, along with a lack of air conditioning, were also highlighted as areas that need attention. This contrasts with other high standards of the hotel, such as renovated rooms, quality service and a healthy breakfast.
In summary, while the gym at Port Alicante City & Beach has its functional and modern aspects, it falls short in comparison to the rest of the hotel's offerings. Prospective guests looking for a well-equipped fitness experience might find the gym underwhelming and in need of upgrades.
Pool
The rooftop pool, while occasionally undergoing maintenance, is a standout feature, providing a unique setting with a cozy terrace and delightful views. The main pool and the children's pool offer additional options for guests to enjoy. Some reviews mentioned that the water can be quite cold in certain pools, but the overall feedback stresses the value and enjoyment of the pool areas.
Whether on the ground floor or the rooftop, the pools present a beautiful and pleasant environment, perfect for families and couples alike. The setting is considered lovely and relaxing, making the poolside experience at Port Alicante City & Beach a memorable part of any stay.
Family
Families have noted how their children thoroughly enjoyed their stay, highlighting the children's menu and safe areas designed for kids to swim and play safely. The hotel's family-friendly atmosphere is evident with reviewers frequently mentioning how the environment feels welcoming for families traveling with children. The staff’s attentiveness to family needs and the overall good service contribute to a satisfying family experience.
The hotel's proximity to public transportation and its location in safe neighborhoods add to its appeal for families looking to explore Alicante. Meals are made easy with a family-friendly main restaurant available for breakfast. Additionally, the heated pool provides an ideal spot for children to enjoy regardless of the season, making it a perfect winter getaway.
Overall, Port Alicante City & Beach is recognized as a terrific place for families, offering numerous activities and facilities that make it a standout option for those traveling with kids. Guests leave with a sense of satisfaction, often recommending the hotel to friends and family.
Golf
4 Star
The hotel is situated conveniently about 850 meters from the beach, making it an attractive option for those looking to combine beach access with city amenities. It boasts two pools and a separate children's pool, enhancing its family-friendly appeal.
Despite some minor criticisms about the quality of certain fittings, occasional issues with cleanliness and the need for better toiletries and gym equipment, the overall feedback on the hotel is positive. Many guests recommend the hotel, citing its great service, fantastic value for money and general comfort. The ambiance and facilities like reading lights in the rooms and well-maintained bathrooms contribute to the high level of satisfaction among visitors.
Overall, Port Alicante City & Beach offers a pleasant and enjoyable stay, meeting the standards one would expect from a four-star hotel with the added benefits of good pricing and excellent quality of service.
Business
The establishment is well-regarded for its modern amenities and clean, nice rooms that cater to professional needs. Business amenities are thorough with facilities that support both work and relaxation. The hotel is a perfect choice for off-season getaways and sightseeing in addition to business trips.
While established, the hotel continues to feel fresh and offers great value for business travelers. Whether visiting for a meeting or looking for a brief working getaway, Port Alicante City & Beach is a solid choice, combining practicality with a pleasant stay.
Accessible
Public transportation options are conveniently located near the hotel with bus and tram stops in close proximity, making it easy for guests to explore the area. Additionally, the beach is just a ten-minute walk away, enhancing the location's appeal for those who enjoy seaside visits.
The hotel also accommodates late check-outs, further adding to its guest-friendly services. Despite a minor shortcoming with the pool lacking a hydraulic chair, overall, the property offers a range of accessible features, including an accessible bathroom and parking facilities right in front of the hotel.
Guest reviews emphasize the hotel's easy access to local transport, its proximity to the beach and the overall quiet and convenient location, all of which contribute to a pleasant and accessible stay for disabled guests.
Children's Pool
The atmosphere around the children's pool can be lively with kids enjoying themselves, which might lead to some noise. However, many find this energy adds to the fun and enjoyment of the area. The facilities also include a separate playground area with water sports, which has been positively received.
The rooftop pool is heated and offers a beautiful view, but it's noteworthy that children are allowed to use it as well, providing an alternative if the main children's pool feels too chilly. Overall, the pool areas are considered very good with thoughtful separate spaces for children, ensuring both safety and enjoyment. The hotel clearly strives to offer family-friendly amenities that ensure young guests have plenty of room to enjoy their vacation.
Outdoor Pool
The hotel thoughtfully includes a separate pool for children and the family-friendly atmosphere is further emphasized by the presence of sunbathing chairs and small shaded areas. Despite occasional issues, such as temporary closures for repairs or the rooftop pool becoming crowded with kids, the overall response is positive with many noting the pools as a highlight of their stay.
The combination of a rooftop terrace and a ground floor pool allows for a versatile experience. Guests can enjoy a vibrant rooftop ambiance with beautiful views or remain at the more serene ground-level pool. There's a consensus that these well-maintained and aesthetically pleasing pools contribute significantly to the overall enjoyment and relaxation at the hotel. While there have been minor cleanliness issues and the ground pool not being heated, these are generally outweighed by the many positive aspects guests have shared.
Yes, Port Alicante City & Beach has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Port Alicante City & Beach.
No, Port Alicante City & Beach doesn't allow dogs.
Yes, parking facilities are available at Port Alicante City & Beach.
Yes, Port Alicante City & Beach has a gym.
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