Scandic Alta
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Summary of reviewsScandic Alta enjoys a prime location in the heart of Alta, near key landmarks such as the Northern Lights Cathedral and conveniently close to shopping centers, restaurants and cafes, making it easily accessible for tourists and business travelers alike. Despite its central position, the hotel remains quiet, ensuring a peaceful stay. The proximity to the bus station, including an airport bus stop and available parking, adds to the convenience, especially for those exploring nearby attractions like Nordkapp.
The breakfast at Scandic Alta is highly praised for its variety and quality. The extensive buffet caters to diverse tastes, including vegetarian and gluten-free options, making it a highlight for many guests. The breakfast room is spacious and cozy, enhancing the dining experience, though some guests noted that it could become crowded during peak times.
Dinner experiences receive mixed reviews; while some guests enjoyed the à la carte and buffet options, others found the menu selection limited and occasionally poorly organized. Despite this, the quality of the food and the service was generally appreciated when the restaurant was operating smoothly.
Rooms at Scandic Alta are described as clean, well-furnished and comfortable, often with modern decor. Some rooms even offer balconies and bathtubs. However, there are mentions of the rooms being small, particularly for larger groups and some issues with outdated furniture and general wear and tear. Despite these concerns, the rooms are deemed functional and suitable for short stays.
Guest reviews about cleanliness are mixed. Many appreciate the clean and spacious rooms, but some guests encountered issues such as leftover traces from previous occupants and dust. The need for consistent and reliable cleaning services is evident.
Staff interactions at Scandic Alta are generally positive with many guests praising their friendly, helpful and professional demeanor. However, some reviews mention encounters with less welcoming staff, highlighting a need for more consistent customer service.
The hotel’s Wi-Fi service is mostly described as good and reliable, although some guests experienced spotty coverage. The gym facilities are adequate, though not on-site with access provided to nearby fitness studios. Family-friendly amenities are a strong point with spacious family rooms and a well-received playroom for children.
Guests often commend the comfy beds, contributing to a restful stay, though opinions on bed softness vary. Some found the beds too soft or narrow, but overall satisfaction with the bedding is high.
Scandic Alta, rated as a four-star hotel, is generally well-regarded for comfort and amenities, although some guests feel that certain aspects fall short of four-star expectations. Business travelers appreciate the hotel's location, ample meeting facilities and professional service, although minor improvements in in-room amenities could enhance the overall experience.
In summary, Scandic Alta attracts guests with its central location, excellent breakfast, comfortable rooms and friendly service, despite some areas needing improvement. The hotel provides a satisfactory and convenient stay for tourists, families and business travelers.
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The breakfast at Scandic Alta is highly praised for its variety and quality. The extensive buffet caters to diverse tastes, including vegetarian and gluten-free options, making it a highlight for many guests. The breakfast room is spacious and cozy, enhancing the dining experience, though some guests noted that it could become crowded during peak times.
Dinner experiences receive mixed reviews; while some guests enjoyed the à la carte and buffet options, others found the menu selection limited and occasionally poorly organized. Despite this, the quality of the food and the service was generally appreciated when the restaurant was operating smoothly.
Rooms at Scandic Alta are described as clean, well-furnished and comfortable, often with modern decor. Some rooms even offer balconies and bathtubs. However, there are mentions of the rooms being small, particularly for larger groups and some issues with outdated furniture and general wear and tear. Despite these concerns, the rooms are deemed functional and suitable for short stays.
Guest reviews about cleanliness are mixed. Many appreciate the clean and spacious rooms, but some guests encountered issues such as leftover traces from previous occupants and dust. The need for consistent and reliable cleaning services is evident.
Staff interactions at Scandic Alta are generally positive with many guests praising their friendly, helpful and professional demeanor. However, some reviews mention encounters with less welcoming staff, highlighting a need for more consistent customer service.
The hotel’s Wi-Fi service is mostly described as good and reliable, although some guests experienced spotty coverage. The gym facilities are adequate, though not on-site with access provided to nearby fitness studios. Family-friendly amenities are a strong point with spacious family rooms and a well-received playroom for children.
Guests often commend the comfy beds, contributing to a restful stay, though opinions on bed softness vary. Some found the beds too soft or narrow, but overall satisfaction with the bedding is high.
Scandic Alta, rated as a four-star hotel, is generally well-regarded for comfort and amenities, although some guests feel that certain aspects fall short of four-star expectations. Business travelers appreciate the hotel's location, ample meeting facilities and professional service, although minor improvements in in-room amenities could enhance the overall experience.
In summary, Scandic Alta attracts guests with its central location, excellent breakfast, comfortable rooms and friendly service, despite some areas needing improvement. The hotel provides a satisfactory and convenient stay for tourists, families and business travelers.
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Guest Reviews
Scandic Alta's location receives high praise from its guests, as it is situated centrally in Alta, right in the city center. The hotel is conveniently close to several key landmarks such as the Northern Lights Cathedral and is within easy walking distance to shopping centers, restaurants, cafes and local bars. It's also near a pedestrian zone, which adds to its accessibility and charm. The strategic position of the hotel is particularly beneficial for those planning trips to the nearby attractions or traveling to Nordkapp.
Guests have noted that despite being in the heart of the city, the hotel offers a quiet environment, ensuring a restful stay. The proximity to the bus station, including the airport bus stop, further adds to the convenience for travelers. Parking is also readily available, which is an advantage for those driving. In addition to the prime location, the hotel is appreciated for its accessibility, making it easy to explore Alta and the surrounding areas. Visitors also compliment the rich and diverse breakfast offerings, combined with the excellent location, making Scandic Alta a favored choice.
The breakfast experience at Scandic Alta receives widespread praise from guests, frequently described as abundant, varied and delicious. Patrons highlight the extensive and diverse buffet that caters to a multitude of tastes, including options for vegetarians and gluten-free items, ensuring that there's something for everyone. High-quality local and international flavors are a staple, regularly exceeding expectations and setting a standard that many guests deem the best they've encountered.
The breakfast room itself is often complimented for being spacious and cozy, contributing to a pleasant morning atmosphere. Guests appreciate the beautifully arranged and plentiful food, which includes fresh fruits and a range of sweet and savory options. Friendly and efficient service further enhances the breakfast experience with some reviews noting the added convenience of a takeaway breakfast option.
Though some guests mention that breakfast can become crowded and might have wished for slightly longer serving times on weekdays, these minor inconveniences are overshadowed by the overall quality and variety of the offerings. With numerous mentions of the breakfast being a highlight of their stay, it's evident that Scandic Alta's breakfast provides a memorable and satisfying start to the day.
The dinner experience at Scandic Alta generally receives mixed reviews from guests. On the positive side, many guests praised the dinner options, noting that both the à la carte menu and the buffet offered delicious choices. The restaurant was highlighted for its well-stocked and great offerings, including festive specialties like the Christmas menu and the service by the waiters was frequently commended as excellent. Guests particularly enjoyed the buffet, describing it as perfect with excellent food.
However, some aspects of the dining experience drew criticism. A recurring issue was the limited menu selection, both during lunch and dinner and the occasional poor organization of dining services. Several guests were disappointed with the quality and temperature of the food, mentioning instances of dishes arriving cold or being incomplete. Additionally, the restaurant's operational hours posed challenges for some with the restaurant closed on certain evenings or requiring advance reservations, leaving late-arriving guests with few options.
Despite these drawbacks, it seems that when the restaurant was open and operating smoothly, the dining experience could be quite enjoyable. Overall, while the dining options at Scandic Alta have their highs and lows, the positive aspects, such as the great buffet, good service and some excellent meals, do stand out.
Scandic Alta offers a mixed experience when it comes to its rooms. Guests frequently praise the cleanliness and the well-furnished nature of the rooms, highlighting comfortable beds and modern decor. Many of the rooms are described as spacious and well-equipped with some even featuring balconies and bathtubs. The hotel's location is also noted for its convenience.
However, there are consistent mentions of the rooms being quite small, particularly for multiple occupants. Some reviews point out issues with outdated furnishings and the general wear and tear of the rooms and bathrooms. Noise insulation appears to be better in newer parts of the hotel, while some older sections face noise issues. Despite these points, the overall perception remains that the rooms are functional with a decent array of amenities, making them suitable for short stays.
At Scandic Alta, guests frequently highlight the comfort of the beds, often describing them as comfortable, cozy and conducive to a good night's sleep. Many reviewers noted that the rooms were quiet and the bedding was excellent, adding to the overall restful experience. The beds were often mentioned alongside the cleanliness of the rooms and the quality of breakfast, suggesting a holistic positive stay for many.
However, there were some mixed opinions regarding the bed softness. A number of guests found the beds too soft, sometimes to the point of discomfort with some complaints about the beds causing back pain due to soft or uneven mattresses. Some couples found the width of the beds a bit cramped, while other guests had issues with twin beds sliding apart and the lack of larger beds in certain rooms.
Despite these few reservations, the general consensus leans towards satisfaction with the bed comfort at Scandic Alta, contributing to a pleasant stay for the majority of visitors. The presence of soft, comfy beds, good mattresses and appropriate bedding clearly stood out as positives, even though some aspects could benefit from improvement.
Scandic Alta receives mixed reviews regarding its cleanliness with many guests appreciating the generally clean rooms and well-maintained common areas. Positive remarks highlight rooms that are clean, spacious and beautifully decorated. Guests also find the room equipment to be good and frequently mention the neatness and appeal of the hotel's overall appearance.
However, some recurring issues overshadow the positives. Guests have pointed out instances of leftover traces from previous occupants, dust layers on various surfaces and dirty cups and glasses in the bathrooms. Problems such as outdated decor, worn furnishings, uncleaned surfaces and poor indoor air quality are mentioned frequently. There have also been reports of cleaning carts and supplies being left in hallways and inconsistent cleaning services with some rooms not being refreshed or trash not emptied for several days.
Additionally, maintenance issues like stained mattresses, carpets and upholstery, plus an unpleasant smell in the rooms, contribute to the perception of the hotel being worn-out and in need of renovation. Some guests reported dissatisfaction and felt that the cleanliness standards fell short compared to other Scandic hotels.
In terms of service, though the staff are frequently mentioned as friendly, the quality and reliability of the cleaning service clearly need improvement. Overall, while the ambiance and size of the rooms at Scandic Alta are appreciated, the consistency and attention to cleanliness leave room for significant improvement.
Scandic Alta appears to provide a mixed experience regarding staff interactions, according to guest reviews. Many guests highlighted the friendliness and helpful nature of the staff, describing them as accommodating, kind and cheerful. The receptionists and dining room staff were often praised for their professionalism, welcoming demeanor and efficient service during both check-in and check-out processes. Positive mentions also highlighted the attentive and solution-oriented service provided by the staff, contributing to an overall satisfactory stay for many guests.
However, not all feedback was positive. Some guests encountered less welcoming staff members, particularly at the reception, who sometimes appeared distant, grumpy or unprofessional. There were also remarks about specific staff members being inattentive or showing poor attitudes, which negatively impacted the overall guest experience. Issues such as the lack of a customer-centric approach at times, insufficient staff during busy periods and instances of substandard service were noted as areas requiring improvement. Additionally, a few reviews mentioned the need for better training for some employees to enhance their service quality.
Overall, while many guests enjoyed friendly and accommodating interactions with the staff at Scandic Alta, the hotel could benefit from addressing the inconsistencies in service and ensuring a more uniformly positive experience for all visitors.
Scandic Alta offers varied experiences when it comes to internet connectivity. Guests have described the hotel as providing good, fast and reliable Wi-Fi, which can be a crucial amenity for both business and leisure travelers. However, there are also accounts of spotty coverage, particularly in certain areas like the 6th floor and instances where the internet did not work at all. Despite these occasional issues, many guests found the Wi-Fi service to be excellent.
The gym facilities associated with 'Scandic Alta' receive mixed reviews. While the hotel does not have an on-site gym, guests have access to a fitness studio around the corner and a sports facility just across the street with free entry tickets available from the hotel reception. The gym is generally described as adequate and reasonably well-equipped with some basic equipment, but amenities are limited with only two access cards available for early morning training. Overall, the external fitness options provide a reasonably satisfactory experience for guests looking to maintain their workout routines while staying at the hotel.
Scandic Alta offers a welcoming environment for families, making it a favorite choice for those traveling with children. The hotel features family rooms that are delightful and spacious, often equipped with bunk beds, double beds and sofa beds to accommodate varying family sizes. Reviews mention that these rooms are not only large but also well-equipped and functional, ensuring a comfortable stay for all.
One standout feature for kids is the great playroom, frequently praised by guests. Additionally, the hotel thoughtfully arranges next-door rooms for families, connected with an inner door for convenience. The communal areas are beautifully decorated, enhancing the overall pleasant ambiance.
Families can also enjoy a good breakfast selection that caters to all ages. Although the breakfast room can get a bit crowded during peak times, the variety and quality of the offerings make it worthwhile. Nearby, there's a water park which adds an extra layer of excitement for kids. While some minor inconveniences like a closed piano bar or occasional waiting times were noted, the friendly staff and overall family-friendly atmosphere more than make up for it.
Scandic Alta is a four-star hotel that has garnered attention for its high ratings and positive reviews. The hotel features nice rooms that provide all the comforts expected from an upscale establishment with some guests finding them to be just the right size for a standard room. Many reviewers appreciate the overall four-star standard displayed in various aspects of the hotel, underscoring its potential as a comfortable stay. However, opinions vary with some guests expressing that the rooms and facilities fall short of the four-star expectations in terms of quality and value. They noted that the hotel's age and cost perhaps do not align with its star rating and the upscale standard typically expected from a hotel of this category. Despite these criticisms, the positive aspects of Scandic Alta continue to attract guests looking for reliable comfort.
Scandic Alta stands out as an excellent choice for business travelers with attributes tailored to meet professional needs. Nestled conveniently close to the business center and within walking distance from the city center, the hotel's location ensures easy access to essential business and shopping districts. The lobby refreshment offerings create a welcoming start, while personalized reception and restaurant services enhance the overall stay experience.
The hotel boasts ample meeting and conference facilities, making it a suitable venue for corporate events. While there were some minor hiccups with room readiness due to cleaning staff issues, the overall service quality remains high. Although there is a suggestion for the inclusion of more in-room amenities like a kettle or fridge, the current facilities and professional services cater adequately to business requirements.
In summary, Scandic Alta provides a reliable and efficient environment for business travelers, balancing convenience with well-rounded service offerings.
Scandic Alta generally offers satisfactory accessibility for guests with disabilities. The hotel provides large and well-adapted rooms specifically designed for disabled individuals, ensuring comfort and convenience. Guests appreciate the accessible location with convenient access to the city and nearby parking, including accessible parking and motorcycle parking in a dry basement.
For those with mobility issues, the hotel accommodates by arranging rooms for earlier access and easy room switching when needed. However, while the rooms are generally accessible, some guests noted that certain rooms were worn out and there were issues such as heavy doors and shower heat discrepancies.
The hotel's accessibility extends to the overall setup with most features well-adapted for disabled guests. Despite a few drawbacks, such as overseas power outlets being hard to access and some rooms being far from the elevator, the hotel's efforts to cater to all guests are evident.
Scandic Alta is a dog-friendly hotel that welcomes guests traveling with their canine companions, providing specialized rooms for those with pets. While there are dog-friendly facilities and no extra charge for bringing along a dog, some reviews noted that the pet-friendly rooms may need updating and lack double beds. The hotel does not have dedicated pet amenities and there have been occasional issues with noise from dogs. Despite these minor drawbacks, Scandic Alta accommodates dogs without problems, making it a convenient option for travelers with pets. Additionally, the hotel features a great playroom for kids, adding to its family-friendly appeal.
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Location
Guests have noted that despite being in the heart of the city, the hotel offers a quiet environment, ensuring a restful stay. The proximity to the bus station, including the airport bus stop, further adds to the convenience for travelers. Parking is also readily available, which is an advantage for those driving. In addition to the prime location, the hotel is appreciated for its accessibility, making it easy to explore Alta and the surrounding areas. Visitors also compliment the rich and diverse breakfast offerings, combined with the excellent location, making Scandic Alta a favored choice.
Breakfast
The breakfast room itself is often complimented for being spacious and cozy, contributing to a pleasant morning atmosphere. Guests appreciate the beautifully arranged and plentiful food, which includes fresh fruits and a range of sweet and savory options. Friendly and efficient service further enhances the breakfast experience with some reviews noting the added convenience of a takeaway breakfast option.
Though some guests mention that breakfast can become crowded and might have wished for slightly longer serving times on weekdays, these minor inconveniences are overshadowed by the overall quality and variety of the offerings. With numerous mentions of the breakfast being a highlight of their stay, it's evident that Scandic Alta's breakfast provides a memorable and satisfying start to the day.
Dinner
However, some aspects of the dining experience drew criticism. A recurring issue was the limited menu selection, both during lunch and dinner and the occasional poor organization of dining services. Several guests were disappointed with the quality and temperature of the food, mentioning instances of dishes arriving cold or being incomplete. Additionally, the restaurant's operational hours posed challenges for some with the restaurant closed on certain evenings or requiring advance reservations, leaving late-arriving guests with few options.
Despite these drawbacks, it seems that when the restaurant was open and operating smoothly, the dining experience could be quite enjoyable. Overall, while the dining options at Scandic Alta have their highs and lows, the positive aspects, such as the great buffet, good service and some excellent meals, do stand out.
Rooms
However, there are consistent mentions of the rooms being quite small, particularly for multiple occupants. Some reviews point out issues with outdated furnishings and the general wear and tear of the rooms and bathrooms. Noise insulation appears to be better in newer parts of the hotel, while some older sections face noise issues. Despite these points, the overall perception remains that the rooms are functional with a decent array of amenities, making them suitable for short stays.
Beds
However, there were some mixed opinions regarding the bed softness. A number of guests found the beds too soft, sometimes to the point of discomfort with some complaints about the beds causing back pain due to soft or uneven mattresses. Some couples found the width of the beds a bit cramped, while other guests had issues with twin beds sliding apart and the lack of larger beds in certain rooms.
Despite these few reservations, the general consensus leans towards satisfaction with the bed comfort at Scandic Alta, contributing to a pleasant stay for the majority of visitors. The presence of soft, comfy beds, good mattresses and appropriate bedding clearly stood out as positives, even though some aspects could benefit from improvement.
Cleanliness
However, some recurring issues overshadow the positives. Guests have pointed out instances of leftover traces from previous occupants, dust layers on various surfaces and dirty cups and glasses in the bathrooms. Problems such as outdated decor, worn furnishings, uncleaned surfaces and poor indoor air quality are mentioned frequently. There have also been reports of cleaning carts and supplies being left in hallways and inconsistent cleaning services with some rooms not being refreshed or trash not emptied for several days.
Additionally, maintenance issues like stained mattresses, carpets and upholstery, plus an unpleasant smell in the rooms, contribute to the perception of the hotel being worn-out and in need of renovation. Some guests reported dissatisfaction and felt that the cleanliness standards fell short compared to other Scandic hotels.
In terms of service, though the staff are frequently mentioned as friendly, the quality and reliability of the cleaning service clearly need improvement. Overall, while the ambiance and size of the rooms at Scandic Alta are appreciated, the consistency and attention to cleanliness leave room for significant improvement.
Staff
However, not all feedback was positive. Some guests encountered less welcoming staff members, particularly at the reception, who sometimes appeared distant, grumpy or unprofessional. There were also remarks about specific staff members being inattentive or showing poor attitudes, which negatively impacted the overall guest experience. Issues such as the lack of a customer-centric approach at times, insufficient staff during busy periods and instances of substandard service were noted as areas requiring improvement. Additionally, a few reviews mentioned the need for better training for some employees to enhance their service quality.
Overall, while many guests enjoyed friendly and accommodating interactions with the staff at Scandic Alta, the hotel could benefit from addressing the inconsistencies in service and ensuring a more uniformly positive experience for all visitors.
Wi-Fi
Gym
Family
One standout feature for kids is the great playroom, frequently praised by guests. Additionally, the hotel thoughtfully arranges next-door rooms for families, connected with an inner door for convenience. The communal areas are beautifully decorated, enhancing the overall pleasant ambiance.
Families can also enjoy a good breakfast selection that caters to all ages. Although the breakfast room can get a bit crowded during peak times, the variety and quality of the offerings make it worthwhile. Nearby, there's a water park which adds an extra layer of excitement for kids. While some minor inconveniences like a closed piano bar or occasional waiting times were noted, the friendly staff and overall family-friendly atmosphere more than make up for it.
4 Star
Business
The hotel boasts ample meeting and conference facilities, making it a suitable venue for corporate events. While there were some minor hiccups with room readiness due to cleaning staff issues, the overall service quality remains high. Although there is a suggestion for the inclusion of more in-room amenities like a kettle or fridge, the current facilities and professional services cater adequately to business requirements.
In summary, Scandic Alta provides a reliable and efficient environment for business travelers, balancing convenience with well-rounded service offerings.
Accessible
For those with mobility issues, the hotel accommodates by arranging rooms for earlier access and easy room switching when needed. However, while the rooms are generally accessible, some guests noted that certain rooms were worn out and there were issues such as heavy doors and shower heat discrepancies.
The hotel's accessibility extends to the overall setup with most features well-adapted for disabled guests. Despite a few drawbacks, such as overseas power outlets being hard to access and some rooms being far from the elevator, the hotel's efforts to cater to all guests are evident.
Dog Friendly
No, Scandic Alta doesn't have any pool.
No, a spa isn't available at Scandic Alta.
Yes, Scandic Alta welcomes dogs.
No, parking facilities aren't available at Scandic Alta.
Yes, Scandic Alta has a gym.
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