Anaheim Majestic Garden Hotel
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Summary of reviewsThe Anaheim Majestic Garden Hotel is ideally situated near Disneyland, making it a popular choice for families and Disney visitors. The hotel's convenient location, complemented by a frequent and free shuttle service to the parks, receives high praise. Guests appreciate the spacious and comfortable rooms, beautiful gardens and koi pond, creating a charming atmosphere perfect for relaxing after a day at Disneyland. The clean common areas and friendly, accommodating staff further enhance the guest experience.
On the dining front, the hotel's breakfast buffet is well-liked for its variety and quality, although some guests find the cost to be on the higher side. The on-site Japanese restaurant, Hanagi, stands out with its highly praised sushi and overall dining experience. The bar lounge offers good food and reasonably priced options with happy hour being a hit among guests. However, some guests feel the prices at other dining outlets could be lower and wish for a broader selection.
Rooms are generally described as large, clean and comfortable, though they are noted to be somewhat dated and in need of upgrades. The décor and fixtures could benefit from modern improvements and some guests have faced issues with appliance functionality and inconsistent cleanliness. While there are occasional complaints about noise and lighting, the overall spaciousness and comfort of the rooms receive positive remarks.
The hotel’s cleanliness garners mixed reviews. While many guests find the rooms and common areas well-maintained, others have encountered issues such as dust, occasional bugs and lingering odors. The staff, however, is consistently recognized for their friendliness, helpfulness and professionalism, contributing significantly to a pleasant stay.
The pool area is a particular highlight, frequently described as clean, well-kept and beautifully arranged, including a heated pool and hot tub. Families enjoy watching Disneyland fireworks from the pool area, although occasional issues with crowding and temperature control of the pool water are noted. The gym is considered adequate but basic and the WiFi service receives mixed feedback with some guests experiencing connectivity issues.
Parking at the hotel is ample and conveniently located, though some guests find the daily parking fees to be high. Despite this, the inclusion of complimentary full-day parking for Disneyland visitors is appreciated.
Overall, the Anaheim Majestic Garden Hotel provides a charming and pleasant stay with its excellent location, friendly staff and comprehensive amenities, making it a great base for Disneyland visitors and families.
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On the dining front, the hotel's breakfast buffet is well-liked for its variety and quality, although some guests find the cost to be on the higher side. The on-site Japanese restaurant, Hanagi, stands out with its highly praised sushi and overall dining experience. The bar lounge offers good food and reasonably priced options with happy hour being a hit among guests. However, some guests feel the prices at other dining outlets could be lower and wish for a broader selection.
Rooms are generally described as large, clean and comfortable, though they are noted to be somewhat dated and in need of upgrades. The décor and fixtures could benefit from modern improvements and some guests have faced issues with appliance functionality and inconsistent cleanliness. While there are occasional complaints about noise and lighting, the overall spaciousness and comfort of the rooms receive positive remarks.
The hotel’s cleanliness garners mixed reviews. While many guests find the rooms and common areas well-maintained, others have encountered issues such as dust, occasional bugs and lingering odors. The staff, however, is consistently recognized for their friendliness, helpfulness and professionalism, contributing significantly to a pleasant stay.
The pool area is a particular highlight, frequently described as clean, well-kept and beautifully arranged, including a heated pool and hot tub. Families enjoy watching Disneyland fireworks from the pool area, although occasional issues with crowding and temperature control of the pool water are noted. The gym is considered adequate but basic and the WiFi service receives mixed feedback with some guests experiencing connectivity issues.
Parking at the hotel is ample and conveniently located, though some guests find the daily parking fees to be high. Despite this, the inclusion of complimentary full-day parking for Disneyland visitors is appreciated.
Overall, the Anaheim Majestic Garden Hotel provides a charming and pleasant stay with its excellent location, friendly staff and comprehensive amenities, making it a great base for Disneyland visitors and families.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled conveniently close to Disneyland, the Anaheim Majestic Garden Hotel is a prime choice for visitors looking to stay near the magic of Disney. Numerous reviews highlight the hotel's excellent location, lauding its proximity to the Disneyland parks. Guests appreciate that it's just a short drive or even a walk away, making it incredibly accessible.
A standout feature that guests love is the complimentary shuttle service to Disneyland, running frequently and providing a hassle-free commute to and from the parks. This service operates until midnight, ensuring that guests can enjoy Disneyland's nightlife without worrying about transportation.
The hotel itself boasts spacious and comfortable rooms, adding a layer of relaxation to the fun-filled days at the parks. The beautiful gardens and koi pond on the property add to its charm, making it more than just a place to sleep. Guests also note its convenient location off the freeway, which makes accessing other local attractions straightforward.
Families especially find the hotel's location perfect for their needs, noting the ease of shuttle access, friendly staff and family-oriented amenities. Whether it's watching Disney fireworks from the hotel or enjoying the convenient on-site dining options, the Anaheim Majestic Garden Hotel provides a delightful base from which to explore Disneyland and beyond.
The Anaheim Majestic Garden Hotel offers a breakfast experience that has garnered various reactions from its guests. On the positive side, the hotel’s breakfast has been described as good with standout mentions of a delicious and amazing buffet. Guests have appreciated the wide selection available with particular praise for options like the avocado toast breakfast plate. Many found the breakfast offerings, including the "all you can eat" buffet concept, fulfilling and suitable for a long day at the nearby parks.
The restaurant staff, especially those working the breakfast shift, have been highlighted for their friendliness and excellent service. The buffet breakfast, available from Thursday to Sunday, received accolades for its great selection and quality with several guests finding the food outstanding. The early opening of the breakfast restaurant at 6:30 AM provided convenience for early risers.
However, the cost of breakfast emerged as a common concern among guests. Many consider the breakfast, priced at around $20 per person for the buffet, to be expensive and there were multiple requests for complimentary or more affordable options. The lack of a continental breakfast option was noted as a downside. Additionally, some guests felt that the grab-and-go items could be improved.
In summary, while the breakfast at Anaheim Majestic Garden Hotel is generally well-received for its quality and selection, the cost and lack of inclusive breakfast options are points of contention for many visitors.
Anaheim Majestic Garden Hotel offers a variety of on-site dining options that are generally well-received by guests. The standout is the Japanese restaurant, Hanagi, located on the first floor, which many describe as amazing, delicious and phenomenal. The sushi served here is particularly praised for its freshness and great taste, making it a popular choice among visitors.
The hotel also features a bar lounge that has garnered positive feedback for its good food and reasonable prices with some guests expressing special fondness for happy hour and items such as raspberry cheesecake and croissant sandwiches. The bar food is notably good, providing a tasty alternative for those looking for a more casual dining experience. Moreover, the breakfast buffet is a welcome addition, offering a good start to the day.
Guests appreciate having multiple dining options on-site, which is convenient and accommodating for families. The friendly and kind restaurant staff add to the overall positive dining experience, ensuring that service is enjoyable and pleasant.
Despite the accolades, there are some areas for improvement. Some guests find the food outside of the Japanese restaurant overpriced and mediocre. Limited food options within walking distance can be a drawback, making the availability of decent on-site dining more crucial. Additionally, the small deli/snack shop has limited choices and there have been occasional complaints about slow service and high prices.
In summary, the Anaheim Majestic Garden Hotel’s dining experience is characterized by a standout Japanese restaurant, good quality food in the bar lounge and convenient on-site options. While there are a few criticisms regarding price and variety, the overall impression remains largely positive, particularly due to the excellent service and enjoyable meals.
The rooms at the Anaheim Majestic Garden Hotel are praised for being clean, comfortable and exceptionally spacious. Many guests appreciate the large size of the rooms, describing them as big, roomy and even huge, allowing plenty of space to move around and stretch out. The Junior Suites, in particular, are noted for their ample space. Several rooms are equipped with microwaves and mini-fridges, though issues with these appliances have been mentioned.
Despite their spaciousness, the rooms are described as dated and in need of upgrades with some complaints about old fixtures, peeling wallpaper and outdated decor. Guests have also pointed out that the lighting in the rooms can be insufficient, often making them appear dark and gloomy.
The cleanliness of the rooms receives mixed reviews. While many guests find their rooms to be very clean and well-maintained, others have noted issues like dust, musty odors and occasional bugs. The bed comfort also varies with some guests enjoying comfortable beds while others find them hard or uncomfortable.
Overall, the rooms at Anaheim Majestic Garden Hotel are spacious and generally clean, but they could benefit from modern updates and more consistent cleaning standards to enhance guest comfort and satisfaction.
Guests at the Anaheim Majestic Garden Hotel have shared a range of opinions about the beds, but overall, the feedback leans more toward the negative side. Many visitors found the beds to be comfortable with several reviews mentioning that the beds were great, very comfortable and even super comfortable. Some guests even noted the pleasant comfort of both the beds and pillows, enhancing their stay.
However, there is considerable criticism about the condition and comfort of the beds. Numerous reviews indicated that the beds were old, firm or hard, leading to uncomfortable sleep experiences. Issues such as broken mattresses, the presence of bed bugs and problems with cleanliness, like dirty pillowcases and stained mattresses, were also pointed out. A significant number of guests mentioned that the beds felt cheap and outdated with some describing them as being as hard as rocks or having springs that could be felt through the mattress. Additionally, complaints about uncomfortable or hard pillows were common, sometimes accompanied by concerns about their cleanliness and hygiene.
In summary, while there are mentions of comfortable and spacious beds, the consistent problems with bed quality, cleanliness and comfort seem to overshadow the positive experiences, making bed comfort a potential area for improvement at the Anaheim Majestic Garden Hotel.
The Anaheim Majestic Garden Hotel garners mixed reviews regarding its cleanliness. Many guests praise the hotel for having very clean, spacious and tidy rooms, describing them as well-maintained. Common areas such as the lobbies, elevators and grounds are frequently mentioned as being clean and visually appealing. Housekeeping delivers responsive service and the clean linens and well-kept surroundings contribute to a pleasant experience for several visitors.
However, not all feedback is positive. A portion of guests reports issues such as dusty rooms, dirty bathrooms and garbage accumulation. The carpets and some facilities appear to need more frequent cleaning or updates. Occasional complaints about bugs, unpleasant smells and areas overlooked by housekeeping paint a picture of inconsistency in maintaining cleanliness.
Despite these varying experiences, the hotel’s beautiful grounds, convenient amenities and the friendliness of some staff stand out, suggesting that while cleanliness can be hit or miss, the Anaheim Majestic Garden Hotel still offers certain appealing qualities.
The reviews of the Anaheim Majestic Garden Hotel reveal a consistently positive picture of the staff, highlighting their friendliness, helpfulness and professionalism. Guests frequently describe the staff as friendly and accommodating with many pointing out that no request was too much trouble. Housekeepers and shuttle drivers, in particular, received high praise for their pleasant and thorough service. The front desk staff is often described as professional and efficient, providing quick check-ins and addressing complaints promptly.
Many guests noted the personalized attention and empathy from staff members with some singling out specific employees for their excellent service. The bartending staff and restaurant personnel also earned commendations for their friendliness and professionalism.
However, the reviews are not universally positive. Some guests reported negative experiences, including rude or unhelpful interactions and an apparent inconsistency in service quality. Issues like poor communication from certain staff members, non-responsiveness and mishandling of specific situations, such as ADA requests or power outages, were noted by a few.
In summary, while there are occasional criticisms regarding staff performance, the overall sentiment is that the staff at Anaheim Majestic Garden Hotel are generally friendly, attentive and go out of their way to ensure a pleasant stay for guests.
Anaheim Majestic Garden Hotel offers free WiFi, but guest reviews indicate mixed experiences with the internet service. Some guests appreciated the availability of free WiFi and found the connection to be good or even excellent in certain areas. Others, however, faced significant issues including slow speeds, frequent disconnections and overall unreliability, particularly in their rooms. For those requiring internet for work, the free WiFi often fell short with several mentioning it was too slow for business calls. Limited access and inconsistency were common points of frustration. While some reported no issues with WiFi, many had to rely on mobile data due to the hotel's internet being either non-functional or unavailable during their stay. The hotel's WiFi performance appears to vary greatly, suggesting prospective guests should manage their expectations regarding internet connectivity.
The gym at the Anaheim Majestic Garden Hotel has been described as satisfactory by various guests. Despite its small size and its location in an adjacent building, many found it to be a convenient and complimentary amenity with access available to all guests at no extra charge. Some guests praised the gym's cleanliness and up-to-date equipment with the facility itself being considered a nice addition by many.
However, the gym seemed to fall short in some areas, as numerous reviews indicated disappointment over the gym being crowded, not well cleaned or entirely closed during their stay. The gym was also described as basic and barely satisfying for those needing extensive workout sessions. Issues with gym accessibility and operational times were noted as well, which could detract from the overall experience.
Overall, while the Anaheim Majestic Garden Hotel's gym may effectively meet the needs of those looking for basic workout facilities, there are areas in need of improvement to better cater to fitness enthusiasts looking for a more comprehensive gym experience.
The Anaheim Majestic Garden Hotel boasts a variety of feedback about its pool area. Generally, the reviews highlight the pool as clean, well-maintained and beautifully decorated, creating a delightful ambiance particularly appealing to children who felt like they were in a castle. The heated pool and hot tub were particularly appreciated, though some guests found the pool water too cold or overly chlorinated.
Several guests admired the pool's grounds and spaciousness, calling it fantastic, refreshing and a great space for families. The addition of a bar near the pool was also appreciated, adding a nice touch to the overall experience. However, there were remarks about occasional overcrowding and a lack of towels.
The pool and garden areas were frequently commented on as lovely and well-arranged, enhancing the picturesque quality of the hotel. Watching fireworks from the pool area added to the magical experience for some guests.
Despite some issues, such as temporary closures, noise from neighboring rooms and early closing hours, the pool was often described as a highlight of the stay, especially for families with children who found it perfectly suited to their needs. The overall impression is a pleasant and enjoyable pool environment that caters well to guests looking for a combination of relaxation and family fun.
The parking situation at Anaheim Majestic Garden Hotel draws a mixed response from guests. On the positive side, many visitors appreciate the ample availability of parking spaces, noting that it's generally easy to find a spot. The lot is also well-lit and clean, providing a sense of security. The convenience of parking, especially for those planning to visit Disneyland, is frequently highlighted with numerous guests mentioning complimentary full-day parking for Disneyland, which adds significant value to their stay. This offering makes the hotel's parking particularly convenient for families looking to enjoy hassle-free access to the parks.
However, there are considerable concerns about the costs associated with parking. Many guests feel that the parking fees are high and somewhat excessive with charges frequently noted to be between $20 and $30 per day. Various reviews express dissatisfaction, pointing out that paying for parking isn't right and likening it to an unnecessary extra charge that should ideally be included in the hotel rate. Some even describe the fees as ridiculous or overpriced. The requirement to pay for parking was a surprise for some, who found it was not prominently displayed during the booking process. Additionally, the size of parking spaces and lack of valet service were minor irritations mentioned by some guests.
In summary, while the hotel's parking is convenient and ample with an excellent setup for Disneyland visitors, the additional costs can be a significant downside for many guests.
The Anaheim Majestic Garden Hotel is a top choice for families seeking a magical stay near Disneyland. The hotel boasts a family-friendly environment with ample activities that cater to kids. Families have enjoyed spacious adjoining rooms and family suites, although some found them a bit outdated. The grandkids and children loved exploring the child-friendly gardens and interactive castle-themed areas, making them feel like royalty. The hotel grounds were beautifully decorated, especially festive during the Christmas season, adding to the enchantment.
Children particularly enjoyed looking for ducks around the property, the castle bunk beds and the movie nights held at the hotel. The convenience of a private shuttle to Disneyland, which families found very efficient, allowed for easy access to the parks and mid-day breaks. Families appreciated the affordable dining options available at the on-site bar and restaurant, though the variety was limited. Despite minor issues with towel availability and small elevator spaces, guests emphasized the hotel’s cleanliness, friendly staff and enjoyable amenities like the pool area.
The overall ambiance was well-received with families highlighting the positive noise levels and family-themed decorations. Many guests plan to return, making it a favorite spot for family trips, offering an affordable stay where kids can have fun and families can create lasting memories.
Anaheim Majestic Garden Hotel offers a standard three-star hotel experience with moderate accommodations. The hotel features general cleanliness, though the cleaning can be inconsistent. The rooms are dated and showing their age with some guests noting the need for major updates, especially in the small bathrooms. Despite this, the staff stands out as amazing, providing good service.
The dining experience leaves something to be desired with a less inviting restaurant setting and staff who seemed not up to par. Given the hotel's proximity to Disneyland, it offers fair value for money, although some believe the hotel is more of a two-star quality than three-star as advertised.
Overall, while the hotel maintains a decent three-star rating, it might not meet the expectations of those looking for modern amenities or a newly refurbished stay. The facilities are functional, but their age is apparent and the parking prices have been criticized as unreasonable. For a better experience, one might consider other three-star hotels in the area.
The Anaheim Majestic Garden Hotel receives high praise for its suitability for business travelers. Guests frequently highlight the hotel's convenient location, especially its proximity to the Anaheim Convention Center and local conference venues, making it ideal for work-related stays. The excellent and spacious business facilities, including a well-equipped business center for document copying and scanning and appropriate wifi and workspaces enhance productivity.
The hotel’s business lounge is also noted for its excellence, providing an optimal environment for salespeople needing relaxation after meetings. The extended service facilities and professional attitude of the night supervisor add to the overall satisfactory experience. Furthermore, the hotel is not just convenient for business but also for pleasure with some guests finding it perfect for combining work with shopping and tourism. The property's large size and central location make it a preferred choice, offering everything needed for a productive and enjoyable business trip.
The Anaheim Majestic Garden Hotel has garnered mixed reviews regarding its accessibility for guests with disabilities. Many guests appreciated aspects like the beautiful grounds, which include outdoor and accessible areas, making for a pleasant stay. The hotel offers good overall accessibility, including a free shuttle service to Disneyland that many users found accommodating, particularly praising the EVS transport capability. Some guests also appreciated the gym's access via a special elevator and found the ADA rooms well-equipped and sufficiently accessible.
However, there are significant shortcomings. The hotel is reportedly not fully ADA compliant with issues such as small elevators that cannot accommodate EVS, a lack of ramps to the restaurant and inaccessible bathroom halls. Several guests experienced difficulties due to unaccommodating reception staff and problematic shuttle services that were not always reliable or properly timed. Adding better labelling and more accessible features could substantially enhance the experience for all guests.
Despite the challenges, the hotel does offer some advantages, such as accessible discounts and special rooms for differently-abled guests, making certain aspects of the stay more comfortable. However, to achieve a uniformly positive experience for guests with disabilities, improvements are necessary, particularly regarding compliance and service reliability.
Anaheim Majestic Garden Hotel features a heated pool that several guests have found to be a delightful amenity, especially after long days spent walking at the nearby Disneyland parks. Many visitors appreciated the warmth of the water, describing it as nice and welcoming. While some remarked on the chlorine level being a bit high, the general consensus is that the heated pool, along with an inviting jacuzzi, provides a relaxing experience. Families especially seemed to enjoy this facility, making it a popular spot for both relaxation and recreation. The hotel staff, known for their friendliness and helpfulness, further enhance the overall positive experience of the pool area.
The outdoor pool at the Anaheim Majestic Garden Hotel has received numerous positive remarks from guests. Described often as beautiful and well maintained, visitors can enjoy a lovely pool area that also includes separate gardens. Families have expressed their enjoyment of the pool, noting it as a relaxing spot to unwind. Despite a few comments about the design being plain and the chlorine levels being a bit high, overall sentiments highlight the pool’s cleanliness and appeal. Guests have appreciated the heated feature of the pool, although some found it slightly over-chlorinated. The large outdoor area, combined with the pleasant ambiance and proper upkeep, contributes to an enjoyable experience for those staying at the hotel.
The Anaheim Majestic Garden Hotel offers a charming experience for honeymooners, highlighted by its excellent decorations and theme. The ambience and accommodations are described as impeccable, adding to the romantic setting which couples seem to appreciate. While there are some mixed opinions, many guests find it to be a good romantic hotel, suited for both short visits and special celebrations like honeymoons. The staff's friendliness further enhances the overall experience, making it a fitting choice for couples seeking a memorable getaway. Additionally, the honeymoon packages are noted as being good, although their availability might be subject to rate approval.
Anaheim Majestic Garden Hotel receives mixed reviews concerning its dog-friendly policies and amenities. The hotel is recognized by some guests as a dog-friendly establishment, accommodating pets with various amenities such as providing their own pillows, food and water bowls. These gestures are appreciated by pet owners, making it easier to travel with their furry companions. Additionally, it seems that the hotel allows not just small pets but big ones as well, which broadens its appeal among dog owners.
However, there are conflicting reports about the hotel’s pet policies. Some reviews mention a strict no pets allowed rule, which can be confusing and may require clarification before booking. For those allowed to bring pets, there is an extra charge, including a non-refundable fee, which some guests should be mindful of.
While the dog-friendly nature of the hotel is praised, there are a few minor complaints. Some guests have noted issues like dog barking during their stay and certain areas having a noticeable dog smell. Overall, while the hotel has many positive aspects for dog owners, it is advisable to confirm their pet policies beforehand to avoid any misunderstandings.
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Location
A standout feature that guests love is the complimentary shuttle service to Disneyland, running frequently and providing a hassle-free commute to and from the parks. This service operates until midnight, ensuring that guests can enjoy Disneyland's nightlife without worrying about transportation.
The hotel itself boasts spacious and comfortable rooms, adding a layer of relaxation to the fun-filled days at the parks. The beautiful gardens and koi pond on the property add to its charm, making it more than just a place to sleep. Guests also note its convenient location off the freeway, which makes accessing other local attractions straightforward.
Families especially find the hotel's location perfect for their needs, noting the ease of shuttle access, friendly staff and family-oriented amenities. Whether it's watching Disney fireworks from the hotel or enjoying the convenient on-site dining options, the Anaheim Majestic Garden Hotel provides a delightful base from which to explore Disneyland and beyond.
Breakfast
The restaurant staff, especially those working the breakfast shift, have been highlighted for their friendliness and excellent service. The buffet breakfast, available from Thursday to Sunday, received accolades for its great selection and quality with several guests finding the food outstanding. The early opening of the breakfast restaurant at 6:30 AM provided convenience for early risers.
However, the cost of breakfast emerged as a common concern among guests. Many consider the breakfast, priced at around $20 per person for the buffet, to be expensive and there were multiple requests for complimentary or more affordable options. The lack of a continental breakfast option was noted as a downside. Additionally, some guests felt that the grab-and-go items could be improved.
In summary, while the breakfast at Anaheim Majestic Garden Hotel is generally well-received for its quality and selection, the cost and lack of inclusive breakfast options are points of contention for many visitors.
Dinner
The hotel also features a bar lounge that has garnered positive feedback for its good food and reasonable prices with some guests expressing special fondness for happy hour and items such as raspberry cheesecake and croissant sandwiches. The bar food is notably good, providing a tasty alternative for those looking for a more casual dining experience. Moreover, the breakfast buffet is a welcome addition, offering a good start to the day.
Guests appreciate having multiple dining options on-site, which is convenient and accommodating for families. The friendly and kind restaurant staff add to the overall positive dining experience, ensuring that service is enjoyable and pleasant.
Despite the accolades, there are some areas for improvement. Some guests find the food outside of the Japanese restaurant overpriced and mediocre. Limited food options within walking distance can be a drawback, making the availability of decent on-site dining more crucial. Additionally, the small deli/snack shop has limited choices and there have been occasional complaints about slow service and high prices.
In summary, the Anaheim Majestic Garden Hotel’s dining experience is characterized by a standout Japanese restaurant, good quality food in the bar lounge and convenient on-site options. While there are a few criticisms regarding price and variety, the overall impression remains largely positive, particularly due to the excellent service and enjoyable meals.
Rooms
Despite their spaciousness, the rooms are described as dated and in need of upgrades with some complaints about old fixtures, peeling wallpaper and outdated decor. Guests have also pointed out that the lighting in the rooms can be insufficient, often making them appear dark and gloomy.
The cleanliness of the rooms receives mixed reviews. While many guests find their rooms to be very clean and well-maintained, others have noted issues like dust, musty odors and occasional bugs. The bed comfort also varies with some guests enjoying comfortable beds while others find them hard or uncomfortable.
Overall, the rooms at Anaheim Majestic Garden Hotel are spacious and generally clean, but they could benefit from modern updates and more consistent cleaning standards to enhance guest comfort and satisfaction.
Beds
However, there is considerable criticism about the condition and comfort of the beds. Numerous reviews indicated that the beds were old, firm or hard, leading to uncomfortable sleep experiences. Issues such as broken mattresses, the presence of bed bugs and problems with cleanliness, like dirty pillowcases and stained mattresses, were also pointed out. A significant number of guests mentioned that the beds felt cheap and outdated with some describing them as being as hard as rocks or having springs that could be felt through the mattress. Additionally, complaints about uncomfortable or hard pillows were common, sometimes accompanied by concerns about their cleanliness and hygiene.
In summary, while there are mentions of comfortable and spacious beds, the consistent problems with bed quality, cleanliness and comfort seem to overshadow the positive experiences, making bed comfort a potential area for improvement at the Anaheim Majestic Garden Hotel.
Cleanliness
However, not all feedback is positive. A portion of guests reports issues such as dusty rooms, dirty bathrooms and garbage accumulation. The carpets and some facilities appear to need more frequent cleaning or updates. Occasional complaints about bugs, unpleasant smells and areas overlooked by housekeeping paint a picture of inconsistency in maintaining cleanliness.
Despite these varying experiences, the hotel’s beautiful grounds, convenient amenities and the friendliness of some staff stand out, suggesting that while cleanliness can be hit or miss, the Anaheim Majestic Garden Hotel still offers certain appealing qualities.
Staff
Many guests noted the personalized attention and empathy from staff members with some singling out specific employees for their excellent service. The bartending staff and restaurant personnel also earned commendations for their friendliness and professionalism.
However, the reviews are not universally positive. Some guests reported negative experiences, including rude or unhelpful interactions and an apparent inconsistency in service quality. Issues like poor communication from certain staff members, non-responsiveness and mishandling of specific situations, such as ADA requests or power outages, were noted by a few.
In summary, while there are occasional criticisms regarding staff performance, the overall sentiment is that the staff at Anaheim Majestic Garden Hotel are generally friendly, attentive and go out of their way to ensure a pleasant stay for guests.
Wi-Fi
Gym
However, the gym seemed to fall short in some areas, as numerous reviews indicated disappointment over the gym being crowded, not well cleaned or entirely closed during their stay. The gym was also described as basic and barely satisfying for those needing extensive workout sessions. Issues with gym accessibility and operational times were noted as well, which could detract from the overall experience.
Overall, while the Anaheim Majestic Garden Hotel's gym may effectively meet the needs of those looking for basic workout facilities, there are areas in need of improvement to better cater to fitness enthusiasts looking for a more comprehensive gym experience.
Pool
Several guests admired the pool's grounds and spaciousness, calling it fantastic, refreshing and a great space for families. The addition of a bar near the pool was also appreciated, adding a nice touch to the overall experience. However, there were remarks about occasional overcrowding and a lack of towels.
The pool and garden areas were frequently commented on as lovely and well-arranged, enhancing the picturesque quality of the hotel. Watching fireworks from the pool area added to the magical experience for some guests.
Despite some issues, such as temporary closures, noise from neighboring rooms and early closing hours, the pool was often described as a highlight of the stay, especially for families with children who found it perfectly suited to their needs. The overall impression is a pleasant and enjoyable pool environment that caters well to guests looking for a combination of relaxation and family fun.
Parking
However, there are considerable concerns about the costs associated with parking. Many guests feel that the parking fees are high and somewhat excessive with charges frequently noted to be between $20 and $30 per day. Various reviews express dissatisfaction, pointing out that paying for parking isn't right and likening it to an unnecessary extra charge that should ideally be included in the hotel rate. Some even describe the fees as ridiculous or overpriced. The requirement to pay for parking was a surprise for some, who found it was not prominently displayed during the booking process. Additionally, the size of parking spaces and lack of valet service were minor irritations mentioned by some guests.
In summary, while the hotel's parking is convenient and ample with an excellent setup for Disneyland visitors, the additional costs can be a significant downside for many guests.
Family
Children particularly enjoyed looking for ducks around the property, the castle bunk beds and the movie nights held at the hotel. The convenience of a private shuttle to Disneyland, which families found very efficient, allowed for easy access to the parks and mid-day breaks. Families appreciated the affordable dining options available at the on-site bar and restaurant, though the variety was limited. Despite minor issues with towel availability and small elevator spaces, guests emphasized the hotel’s cleanliness, friendly staff and enjoyable amenities like the pool area.
The overall ambiance was well-received with families highlighting the positive noise levels and family-themed decorations. Many guests plan to return, making it a favorite spot for family trips, offering an affordable stay where kids can have fun and families can create lasting memories.
3 Star
The dining experience leaves something to be desired with a less inviting restaurant setting and staff who seemed not up to par. Given the hotel's proximity to Disneyland, it offers fair value for money, although some believe the hotel is more of a two-star quality than three-star as advertised.
Overall, while the hotel maintains a decent three-star rating, it might not meet the expectations of those looking for modern amenities or a newly refurbished stay. The facilities are functional, but their age is apparent and the parking prices have been criticized as unreasonable. For a better experience, one might consider other three-star hotels in the area.
Business
The hotel’s business lounge is also noted for its excellence, providing an optimal environment for salespeople needing relaxation after meetings. The extended service facilities and professional attitude of the night supervisor add to the overall satisfactory experience. Furthermore, the hotel is not just convenient for business but also for pleasure with some guests finding it perfect for combining work with shopping and tourism. The property's large size and central location make it a preferred choice, offering everything needed for a productive and enjoyable business trip.
Accessible
However, there are significant shortcomings. The hotel is reportedly not fully ADA compliant with issues such as small elevators that cannot accommodate EVS, a lack of ramps to the restaurant and inaccessible bathroom halls. Several guests experienced difficulties due to unaccommodating reception staff and problematic shuttle services that were not always reliable or properly timed. Adding better labelling and more accessible features could substantially enhance the experience for all guests.
Despite the challenges, the hotel does offer some advantages, such as accessible discounts and special rooms for differently-abled guests, making certain aspects of the stay more comfortable. However, to achieve a uniformly positive experience for guests with disabilities, improvements are necessary, particularly regarding compliance and service reliability.
Heated Pool
Outdoor Pool
Honeymoon
Dog Friendly
However, there are conflicting reports about the hotel’s pet policies. Some reviews mention a strict no pets allowed rule, which can be confusing and may require clarification before booking. For those allowed to bring pets, there is an extra charge, including a non-refundable fee, which some guests should be mindful of.
While the dog-friendly nature of the hotel is praised, there are a few minor complaints. Some guests have noted issues like dog barking during their stay and certain areas having a noticeable dog smell. Overall, while the hotel has many positive aspects for dog owners, it is advisable to confirm their pet policies beforehand to avoid any misunderstandings.
Yes, Anaheim Majestic Garden Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Anaheim Majestic Garden Hotel.
Yes, Anaheim Majestic Garden Hotel welcomes dogs.
No, parking facilities aren't available at Anaheim Majestic Garden Hotel.
Yes, Anaheim Majestic Garden Hotel has a gym.
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