MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE
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Summary of reviewsMIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE offers a tranquil retreat nestled at the foot of lush mountains, providing picturesque views and a serene atmosphere. Guests praised the easy access to local attractions and convenient transportation options. The proximity to a clean pebble beach, pleasant walking routes through local shops and vibrant streets contribute to a delightful experience, although it's not directly by the seaside. The hotel grounds, abundant with greenery and well-maintained gardens, enhance the charm alongside picturesque pools and nearby hiking trails.
The breakfast experience presents a mixed picture with many appreciating the variety, including freshly squeezed juice, fruits and pastries. However, some guests noted a lack of diversity and quality, pointing out items like cold dishes, limited gluten-free choices and uncleanliness towards the end of service. Still, the morning views of the mountains, forest and pool, combined with the clean dining areas, were positive aspects.
Dinner at the hotel received mixed reviews as well. While some guests found the food diverse, plentiful and delicious with freshly prepared items like flatbreads and grilled dishes receiving praise, others noted repetitiveness and subpar quality. The dining experience was sometimes marred by long queues, overcrowded areas and cleanliness issues, signaling a need for significant improvements.
The room quality varied greatly among guests. Positive remarks were made about the spacious, well-decorated rooms equipped with comfortable beds and ample amenities. However, numerous reviews highlighted issues such as outdated furnishings, cleanliness problems, mold, unpleasant odors and inadequate soundproofing. Daily cleaning was frequently appreciated, but consistency in room standards was lacking.
Cleanliness at the hotel received mixed feedback. While many guests found the rooms, pools and public areas well-maintained, others reported mold, dirty towels and insufficient room cleanings. Dining areas and bathrooms received specific criticism for hygiene concerns, indicating sporadic housekeeping standards.
Staff service was also mixed with numerous guests praising friendly and helpful employees, especially individuals like Jessica, Ibrahim and Albina. However, others encountered unfriendly or unprofessional behavior, particularly from reception staff, noting issues with communication and English proficiency.
The complimentary Wi-Fi service generally received positive remarks for its reliability and speed, particularly in rooms and the reception area, though some guests experienced occasional connection issues in other parts of the hotel.
The spa at the hotel was a highlight for many with guests appreciating the friendly staff, cleanliness and the quality of treatments, including the Turkish bath, saunas and massages. Despite some concerns over pricing and occasional organizational problems, the overall spa experience was positive and recommended.
The gym, while appreciated for its variety of equipment and activities like water gym, did receive criticism for being disorganized, cramped and having old, frequently broken equipment. Better maintenance and upgrades were suggested.
The pool facilities were well-received, praised for cleanliness, spaciousness and a well-organized layout, including multiple pools with sections for children and adults, water slides and a pool bar offering high-quality cocktails. Some guests pointed out issues like cold water and occasional cleanliness lapses, but overall, the pools were a significant attraction providing enjoyment for all ages.
In summary, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE presents a mixed experience with notable strengths in location, spa services and pool facilities, alongside areas needing improvement such as room consistency, staff service, dining quality and gym maintenance. Despite these mixed reviews, the hotel's positive aspects make it an appealing vacation destination with tranquil surroundings and a variety of amenities.
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The breakfast experience presents a mixed picture with many appreciating the variety, including freshly squeezed juice, fruits and pastries. However, some guests noted a lack of diversity and quality, pointing out items like cold dishes, limited gluten-free choices and uncleanliness towards the end of service. Still, the morning views of the mountains, forest and pool, combined with the clean dining areas, were positive aspects.
Dinner at the hotel received mixed reviews as well. While some guests found the food diverse, plentiful and delicious with freshly prepared items like flatbreads and grilled dishes receiving praise, others noted repetitiveness and subpar quality. The dining experience was sometimes marred by long queues, overcrowded areas and cleanliness issues, signaling a need for significant improvements.
The room quality varied greatly among guests. Positive remarks were made about the spacious, well-decorated rooms equipped with comfortable beds and ample amenities. However, numerous reviews highlighted issues such as outdated furnishings, cleanliness problems, mold, unpleasant odors and inadequate soundproofing. Daily cleaning was frequently appreciated, but consistency in room standards was lacking.
Cleanliness at the hotel received mixed feedback. While many guests found the rooms, pools and public areas well-maintained, others reported mold, dirty towels and insufficient room cleanings. Dining areas and bathrooms received specific criticism for hygiene concerns, indicating sporadic housekeeping standards.
Staff service was also mixed with numerous guests praising friendly and helpful employees, especially individuals like Jessica, Ibrahim and Albina. However, others encountered unfriendly or unprofessional behavior, particularly from reception staff, noting issues with communication and English proficiency.
The complimentary Wi-Fi service generally received positive remarks for its reliability and speed, particularly in rooms and the reception area, though some guests experienced occasional connection issues in other parts of the hotel.
The spa at the hotel was a highlight for many with guests appreciating the friendly staff, cleanliness and the quality of treatments, including the Turkish bath, saunas and massages. Despite some concerns over pricing and occasional organizational problems, the overall spa experience was positive and recommended.
The gym, while appreciated for its variety of equipment and activities like water gym, did receive criticism for being disorganized, cramped and having old, frequently broken equipment. Better maintenance and upgrades were suggested.
The pool facilities were well-received, praised for cleanliness, spaciousness and a well-organized layout, including multiple pools with sections for children and adults, water slides and a pool bar offering high-quality cocktails. Some guests pointed out issues like cold water and occasional cleanliness lapses, but overall, the pools were a significant attraction providing enjoyment for all ages.
In summary, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE presents a mixed experience with notable strengths in location, spa services and pool facilities, alongside areas needing improvement such as room consistency, staff service, dining quality and gym maintenance. Despite these mixed reviews, the hotel's positive aspects make it an appealing vacation destination with tranquil surroundings and a variety of amenities.
Hotel with EV Charging Stations
Hotel with All Inclusive Packages
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Indoor Pool
About MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE
License: 10739
Guest Reviews
Location
The surrounding area resembles a quaint village, contributing to the peaceful and tranquil ambiance. The hotel grounds are abundant with greenery, creating a delightful environment for visitors to explore. Many noted the hotel's proximity to a hiking trail offering spectacular mountain and sea views. The well-maintained gardens and picturesque pools also add to the charm of this location.
Convenience extends to transportation with easy access to public transport and major attractions like Kemer are just a short bus or taxi ride away. The location, in the small tourist village of Kiris, ensures that guests are both close enough to enjoy the vibrant local scene and far enough to ensure a quiet, restful stay.
Overall, MIRAMOR HOTEL & Spa provides a tranquil retreat surrounded by natural beauty and a peaceful environment, making it an ideal destination for those looking to enjoy both mountain and sea landscapes.
Breakfast
However, many reviews highlighted a lack of variety and quality, often pointing out the repetitiveness of the buffet, the absence of expected items like Turkish coffee, simits and fresh fruits and the limited gluten-free choices. Complaints about the food include cold dishes, disappointing pancakes and mediocre, unseasoned items. The environment during breakfast also received criticism with comments about waiting in long lines, no air conditioning and uncleanliness towards the end of service time.
Despite these drawbacks, the breakfast experience is described as sufficient and even excellent by some, indicating that the perception of quality may vary greatly among guests. The hotel's stunning views of the mountain, forest and pool and the general cleanliness of the dining areas, contribute positively to the overall breakfast experience.
Dinner
However, there are notable criticisms regarding the repetitiveness and overall quality of the food. Many guests felt that the meals were monotonous, often featuring the same dishes daily, particularly an excess of chicken. Some also complained about the food being cold or tasteless, describing the dining experience as subpar for a 5-star hotel. The cleanliness and organization during dinner times received negative feedback due to long queues and overcrowded dining areas. Specific mentions of dirty environments and lack of labeling for allergens or vegetarian options add to the dissatisfaction.
Overall, while some guests found the dinner service at MIRAMOR HOTEL & Spa enjoyable and varied, others believe it falls short of a 5-star expectation, needing significant improvements in variety, quality and dining experience management.
Rooms
However, numerous reviews highlight significant issues with cleanliness and maintenance. Some rooms were described as outdated with worn-out furniture and fixtures, including broken shower heads and non-functional air conditioners. Mold and unpleasant smells were recurring themes, particularly in bathrooms. Soundproofing was notably inadequate, causing disturbances from both neighboring rooms and outdoor noise.
Guests also encountered problems with check-in, often receiving rooms that did not match their bookings in terms of size and amenities. Instances of bed bugs, dirty linens and smelly towels further compounded dissatisfaction. The hotel's infrastructure, including outdated decor and inadequate refurbishment, contributed to a sense of the property being rated more generously than its real value.
On a brighter note, the hotel’s spacious premises, clean pool areas and prompt housekeeping were appreciated by many. Yet, the inconsistency in room standards—from the very clean and comfortable to the barely tolerable—suggests that the hotel's overall room quality needs considerable improvement to meet guest expectations consistently.
Beds
However, not all feedback has been glowing. Several guests mentioned issues such as hard mattresses, overly small bed dimensions and some beds being too short for taller individuals. Complaints about bed linens also surfaced with mentions of them being overused, not frequently changed or stained. Some travelers experienced discomfort due to old and worn-out beds or beds with inadequate padding that made sleeping uneasy. Instances of bed bugs were also noted, albeit not frequently.
Additionally, there were logistic inconveniences such as pull-out sofa beds being used in place of proper beds, which were deemed uncomfortable by several guests. Rooms not providing the specific bed arrangements requested, such as double beds being replaced with two singles, also added a layer of dissatisfaction.
In sum, while many guests have appreciated the comfort and cleanliness of the bedding at MIRAMOR HOTEL & Spa, others have experienced a range of issues from bed hardness to maintenance concerns, which impacted their stay.
Cleanliness
However, the hotel also faced significant criticism over cleanliness issues. Several guests reported moldy showers, dirty and stained towels and insufficient daily room cleaning. Some found the dining areas, including table mats and dining hall floors, particularly grimy with dirty plates and glasses posing hygiene concerns. The condition of bathrooms was specifically targeted with mentions of mold, unpleasant odors and lack of thorough cleaning. Many reviews pointed out that common areas, such as elevators and public toilets, often remained unclean.
Overall, the cleanliness feedback ranged significantly, indicating sporadic housekeeping and maintenance standards.
Staff
However, there are significant complaints as well. Many guests report unfriendly, rude and sometimes unprofessional behavior, particularly from reception staff. English proficiency appears to be a notable issue with several guests pointing out that staff predominantly speak Russian and have difficulty understanding or communicating in English. Additionally, some reviews mention an apparent preferential treatment towards certain guest groups and a lack of responsiveness and attentiveness from the team at times.
Overall, while many guests appreciate the friendly and accommodating nature of certain staff members, others are disappointed by inconsistent service quality and poor communication skills.
Wi-Fi
Spa
While some guests pointed out the spa's luxurious feel and professional masseurs, others noted the high prices of treatments. However, the availability of affordable massage services was also mentioned positively. The spacious and well-equipped facilities, including saunas and pools, contributed to a good overall experience for many.
Issues such as occasional uncleanliness organizational problems and aggressive upselling did leave some guests dissatisfied. The spa area’s musty smell and technical defects in facilities like the steam room and sauna were noted by several reviewers. Despite these setbacks, the general consensus leans towards a positive spa experience with the Turkish bath and massages being especially recommended.
A well-organized booking process and helpful staff add to the convenience of indulging in the spa’s services. Guests also appreciated the variety of treatments available, ensuring that the spa caters to diverse preferences. Despite some negative points, many felt that the spa was one of the best features of the hotel, enhancing their overall stay at MIRAMOR HOTEL & Spa.
Gym
However, the gym has several areas that need improvement. Many guests pointed out that the gym is often disorganized and cramped, leading to limited floor space. The equipment is described as old, rusty and frequently broken with maintenance clearly lacking. Some even noted the unsanitary conditions, mentioning dirt and rust.
In summary, while the gym at MIRAMOR HOTEL & Spa offers a range of equipment and has been appreciated by some, it requires significant upgrades and better upkeep to meet general expectations and provide a more pleasant experience for fitness enthusiasts.
Pool
The ambience around the pools is often described as beautiful, surrounded by nice gardens and offering serene views, making it a delightful spot for relaxation. The pool bar is a notable feature, providing high-quality cocktails that enhance the swimming experience.
However, there are some remarks on areas that require improvement. Certain guests reported issues with cold water in the outdoor pools, lack of heating in the indoor pool and occasional cleanliness lapses, especially during busy periods. There were also concerns about broken tiles and minor debris in some pool areas.
Despite these minor drawbacks, the extensive pool facilities stand out as a significant attraction, praised for providing fun and enjoyment to both adults and children. Overall, the pools at MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE contribute greatly to its appeal as a vacation destination.
Parking
However, some guests encountered challenges such as congestion, a limited number of spaces and occasional difficulties in finding a spot. The parking lot was described as tiny with issues like poorly managed security and no dedicated parking facilities exacerbating the problem. On busy days, guests sometimes had to park on the street due to the high demand for spaces.
Ultimately, though the hotel offers several positive parking features, the limited capacity during peak times and occasional organizational issues suggest a mixed experience. It's recommended to arrive early to secure a convenient spot.
EV charging stations
Family
Despite this, there are some concerns. The playgrounds, though numerous, have been described as degraded and rusty and there seems to be inconsistency in the maintenance of these facilities. Reviews mentioned that some areas, including the children's play area and pools, require better supervision and cleanliness.
The staff is generally seen as welcoming and attentive to the needs of families with parents finding the environment relaxing and accommodating. The variety of activities available ensures that all family members, from young children to adults, have something to enjoy.
However, there are mixed opinions regarding the quality of food with some families noting that dining options did not meet their expectations and that there could be long queues for meals. Additionally, concerns about safety in play areas and the maintenance of family-related facilities have been noted by some guests.
Overall, while the resort offers numerous kid-friendly amenities and activities that make it an attractive choice for families, attention to facility maintenance and safety could enhance the experience further.
5 Star
Despite some guests finding the price affordable for a five-star hotel, many were disappointed by what they described as subpar room conditions, dated amenities and weak shower pressure. Additionally, the dissatisfaction extended to the food quality and variety with complaints about tasteless and repetitive meal options, which did not align with expectations from a five-star establishment.
Service quality also received mixed feedback. While some praised the exceptional guest experience provided by certain staff members, others reported unprofessionalism and rude behavior, especially at the reception. The hotel’s location was noted to be somewhat inconvenient, being far from the airport and other attractions.
In summary, while 'MIRAMOR HOTEL & Spa' may offer good cleanliness and some degree of comfort, it lacks the consistency and luxury expected from a five-star ultra all-inclusive hotel. Many guests felt that it would be more accurately rated as a three-star establishment, indicating a significant disparity between the hotel's marketed image and the actual experience provided.
Accessible
Indoor areas and the spa are reported as clean and accessible and the hotel offers detailed maps and clear instructions for easy navigation. However, some challenges were noted, including long queues for activities and drinks, thresholds in doorways and thin walls that might affect the overall experience. While the parking is limited, it is accessible, adding to the overall convenience for guests traveling with reduced mobility.
Despite some limitations, the hotel's efforts to provide accessible amenities and clear information are evident, making it a viable option for guests looking for accessible accommodations.
Outdoor Pool
Guests appreciate the ample outdoor space and the availability of sunbeds, which adds to the relaxation experience. Some reviews specifically pointed out that the outdoor pools are cleaned daily and disinfected regularly, contributing to their high standards of cleanliness. The provision of water slides and a kids' pool ensures that families are well-catered for.
However, some feedback mentioned issues with cleanliness, cockroaches and cold water temperatures in the pools. There were also occasional comments about loud music playing until late at night. Despite these few drawbacks, the general sentiment about the pool area is positive with numerous guests enjoying the spacious, well-organized environment and beautiful pool area.
Indoor Pool
However, there are recurring mentions of the indoor pool's water temperature, which many find too cold, making it less enjoyable, especially for children. Some guests have pointed out that the indoor pool was not always clean with instances of uncleanliness going unresolved during their stay. Additionally, there seems to be some ambiguity regarding the heating system with reports of the pools being unheated and cold.
Despite these concerns, the hotel maintains a commendable range of amenities that contribute positively to the guests' experience, including hamam and sauna facilities complementing the indoor pool area.
Dog Friendly
Guests have appreciated the efforts to make their dogs feel like royalty with highly helpful and accommodating staff enhancing the experience. This pet-loving approach extends to the sight of pets happily roaming around the hotel premises, although some guests have noted the presence of animals in communal dining areas as less than ideal.
For those who love animals, the hotel’s policy of allowing pets not only in rooms but also in various public areas can be quite delightful. The picturesque surroundings and wonderful views provide a perfect setting for walks and outdoor activities with pets. However, if one is not fond of animals, the pervasive presence of pets might require consideration.
In summary, MIRAMOR HOTEL & Spa is a commendable choice for pet owners due to its welcoming stance on pets, dedicated facilities and a supportive staff, all set against a backdrop of beautiful surroundings.
Yes, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE.
Yes, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE welcomes dogs.
Yes, parking facilities are available at MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE.
Yes, MIRAMOR HOTEL & Spa - ULTRA ALL INCLUSIVE has a gym.
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