Holiday Inn Express - Antofagasta by IHG
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Summary of reviewsHoliday Inn Express - Antofagasta by IHG, enjoys widespread positive feedback across numerous aspects, making it a highly recommended choice for travelers. Its central location facing the beachfront offers spectacular ocean views with easy access to public transportation, supermarkets, restaurants and shopping malls, creating a serene, tranquil environment near Parque Brasil.
The hotel's facilities and services are designed to enhance the guest experience. Spacious, comfortable rooms are complemented by modern amenities like air conditioning and coffee makers. While some rooms may lack a minibar and face minor maintenance issues, they are consistently described as exceptionally clean with excellent noise isolation. Spectacular ocean views and well-maintained bathrooms further contribute to a pleasant stay.
Breakfast at the hotel stands out for its variety, freshness and taste, often highlighted as a significant part of the stay. Though minor critiques exist, the overall sentiment is highly positive. Dinner services, while appreciated for their peaceful atmosphere, could benefit from expanded options and better preparation as the current offering is limited.
The staff at the Holiday Inn Express - Antofagasta are a major highlight, often described as friendly, professional and attentive. Their courteous attitude and proficiency in English enhance the overall guest experience, ensuring a warm welcome and efficient service throughout.
While the Wi-Fi service is generally satisfactory and provides a reliable connection, some guests have reported inconsistencies, particularly in certain areas of the hotel. The gym, although small, is well-maintained but could improve by expanding its equipment variety. The pool area receives praise for its aesthetics and cleanliness, though availability issues and maintenance concerns have been noted.
Guests consistently appreciate the cleanliness of the hotel, highlighting the spotless rooms, fresh-smelling environment and diligent housekeeping. This upholding of high standards, particularly under COVID-19 protocols, adds to the hotel's appeal.
Parking facilities offer mixed experiences. While appreciated for their security and convenience, tight and narrow spaces and occasional maintenance issues suggest room for improvement.
The comfort and quality of the beds are frequent points of praise, ensuring a restful night’s sleep with soft mattresses and a good pillow variety.
Overall, as a four-star property, the Holiday Inn Express - Antofagasta delivers a very good price-quality ratio, providing clean, well-equipped rooms and exceptional service in a prime location. Despite minor areas for improvement, the overall guest sentiment is highly positive, making it a standout choice for visitors to Antofagasta.
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The hotel's facilities and services are designed to enhance the guest experience. Spacious, comfortable rooms are complemented by modern amenities like air conditioning and coffee makers. While some rooms may lack a minibar and face minor maintenance issues, they are consistently described as exceptionally clean with excellent noise isolation. Spectacular ocean views and well-maintained bathrooms further contribute to a pleasant stay.
Breakfast at the hotel stands out for its variety, freshness and taste, often highlighted as a significant part of the stay. Though minor critiques exist, the overall sentiment is highly positive. Dinner services, while appreciated for their peaceful atmosphere, could benefit from expanded options and better preparation as the current offering is limited.
The staff at the Holiday Inn Express - Antofagasta are a major highlight, often described as friendly, professional and attentive. Their courteous attitude and proficiency in English enhance the overall guest experience, ensuring a warm welcome and efficient service throughout.
While the Wi-Fi service is generally satisfactory and provides a reliable connection, some guests have reported inconsistencies, particularly in certain areas of the hotel. The gym, although small, is well-maintained but could improve by expanding its equipment variety. The pool area receives praise for its aesthetics and cleanliness, though availability issues and maintenance concerns have been noted.
Guests consistently appreciate the cleanliness of the hotel, highlighting the spotless rooms, fresh-smelling environment and diligent housekeeping. This upholding of high standards, particularly under COVID-19 protocols, adds to the hotel's appeal.
Parking facilities offer mixed experiences. While appreciated for their security and convenience, tight and narrow spaces and occasional maintenance issues suggest room for improvement.
The comfort and quality of the beds are frequent points of praise, ensuring a restful night’s sleep with soft mattresses and a good pillow variety.
Overall, as a four-star property, the Holiday Inn Express - Antofagasta delivers a very good price-quality ratio, providing clean, well-equipped rooms and exceptional service in a prime location. Despite minor areas for improvement, the overall guest sentiment is highly positive, making it a standout choice for visitors to Antofagasta.
Hotel near The Beach
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn Express - Antofagasta by IHG, enjoys an excellent location that consistently garners praise from guests. Positioned centrally and facing the beautiful beachfront, the hotel offers spectacular ocean views from many rooms. Guests appreciate the easy access to public transportation, supermarkets, restaurants and shopping malls, all within walking distance. This strategic spot also provides a serene environment, perfect for peaceful walks along the waterfront and for those who enjoy a quiet area near Parque Brasil.
The hotel's facilities and services complement its prime location. Comfortable, spacious rooms and friendly staff enhance the guest experience with many visitors noting the cleanliness and comfort throughout their stay. The breakfast receives high marks for variety and quality and amenities like the pool and ocean-view terraces add to the hotel's appeal.
Despite its bustling surroundings, the property remains a tranquil retreat with an inviting atmosphere, making it an excellent base for exploring the city of Antofagasta. Overall, the combination of central location, comfort and excellent service makes this hotel a highly recommended option for travelers.
At the Holiday Inn Express - Antofagasta, the breakfast experience stands out as a highlight for many guests. The complimentary buffet breakfast receives high praise for its variety, freshness and taste. Guests frequently describe the breakfast as delicious, spectacular, very varied and well-organized. The attentive and friendly kitchen staff enhance the morning dining experience, adding a welcoming atmosphere to the meal.
While many reviews celebrate the hearty and extensive offerings, a few guests note areas for improvement. Some mention a need for more variety, including gluten-free, vegan and vegetarian options, as well as a greater selection of fruits and natural juices. A few also cite the breakfast area as being too narrow and sometimes lacking in seating, particularly during busy times.
Overall, the positive feedback emphasizes the breakfast's substantial variety and quality, making it a significant part of the stay at this hotel. Despite minor critiques, the consistent commendation reflects a satisfying and well-received breakfast service.
The reviews of the dining experience at the Holiday Inn Express - Antofagasta by IHG, present a mixed picture. Guests enjoyed dining in a pleasant and peaceful atmosphere with some appreciating the terrace used for both dinner and breakfast. The hotel offers a food service, but reviewers noted that the options for dinner were limited and not prepared onsite, often consisting of packaged products that are reheated. There is no full restaurant service available for dinner, which some guests found disappointing. Despite the limited offerings, a few reviews mentioned that when available, the dinners were varied and delicious. Additionally, the buffet breakfast received positive feedback. Improvements could be made by expanding the variety of food options and better stocking the cafeteria.
The Holiday Inn Express - Antofagasta by IHG, offers a consistent experience with rooms that garner positive feedback for being spacious, comfortable and exceptionally clean. Guests frequently highlight the sizeable rooms and cozy, large beds that guarantee a restful stay. Modern amenities such as air conditioning, office chairs and coffee makers enhance the comfort, although the absence of a minibar and minor maintenance issues—like the occasional noisy air conditioner or insufficient lighting—are noted by some. Rooms with ocean views provide a tranquil backdrop, contributing to a pleasant atmosphere complemented by well-kept bathrooms featuring bathtubs.
The hotel’s cleanliness standards stand out with numerous mentions of neat, spotless rooms. Good noise isolation also ensures a peaceful environment, notwithstanding a rare inconvenience caused by room layout flaws such as connected rooms letting through noise or defective furnishings. The courteous and attentive service, combined with the convenient location near the waterfront, aids in an overall satisfying experience. While some guests feel improvements in room servicing and amenities could uplift the experience further, the stunning views, spacious interiors and comforting accommodations make it an appealing choice for travelers seeking relaxation and serenity by the sea.
The beds at Holiday Inn Express - Antofagasta by IHG are consistently praised for their comfort and quality. Numerous guests highlight the softness of the mattresses and the variety of pillows provided, catering to different sleeping preferences. Many reviews describe the beds as very comfortable and spacious with some even calling them spectacular. The pillows also receive commendations for their comfort, adding to the overall positive sleeping experience. While the hotel rooms themselves are noted for being clean and spacious, the standout feature remains the comfortable and cozy beds, making for a restful night's sleep. Despite a few mentions of older mattresses needing improvement, the general consensus is that the beds provide excellent comfort and are a significant highlight of the hotel's accommodations.
Holiday Inn Express - Antofagasta by IHG, receives overwhelmingly positive remarks for its cleanliness. Guests consistently describe the cleanliness as excellent, impeccable and flawless. The facilities and rooms are widely noted for being clean, tidy and well-maintained. The cleaning staff is praised for their attentiveness and detailed care in maintaining high standards of hygiene, even under COVID-19 protocols.
The hotel's rooms and other areas, including bathrooms, are highlighted for their cleanliness with fresh towels and clean bedding being appreciated by many. Guests consistently report that the rooms smell fresh and are comfortable, contributing to a relaxing stay. Additionally, the hotel's disinfection and sanitary safety measures receive commendation, making it a secure choice for travelers.
While there is a positive emphasis on the neatness and tidiness of the hotel, a few mentions suggest areas for improvement, particularly in the regularity of room cleaning services. Despite this, the overall guest sentiment points to a very clean and well-kept environment, making it a reliable option for visitors prioritizing hygiene during their stay.
Holiday Inn Express in Antofagasta has earned high praise for its exceptional staff. Guests consistently highlight the friendliness, kindness and attentiveness of the hotel's personnel. The staff is described as very professional with a strong focus on providing excellent customer service. The check-in and check-out processes are both swift and cordial, enhanced by the warm welcoming nature of the receptionists.
Particular mention is made of the staff's empathy and attentiveness, even amid last-minute changes or special requests. The housekeeping and breakfast service teams also receive commendations for their friendly and diligent approach. Moreover, the staff's proficiency in English is noted, adding to the overall positive guest experience.
The level of dedication and the willingness to go above and beyond are key attributes often associated with the staff, contributing to exceptional client service. Guest reviews often underline that the best aspect of their stay is the team's quality and the exceptional, attentive service received throughout their visit.
At the Holiday Inn Express in Antofagasta, guests have shared varied experiences regarding the hotel's WiFi service. Several reviews highlight that the WiFi is excellent and good, providing a reliable connection suitable for basic needs. Some guests appreciated having a desk with Wi-Fi for convenience. However, other reviews pointed out fluctuations in the WiFi signal and a few noted that the internet quality in certain rooms, such as room 810, was poor. Issues like difficulty connecting various devices and limited download speeds were mentioned, although some connection problems were eventually resolved. Overall, while many found the WiFi satisfactory, some encountered inconsistent service and connectivity challenges.
The gym at Holiday Inn Express - Antofagasta receives mixed reviews from guests. Several reviews highlight the availability and decent service of the gym, noting it to be small but well-equipped. Some guests appreciated the good condition of the gym despite its limited size. However, others pointed out the lack of diverse equipment, mentioning that it mostly consists of cardio machines and lacks weights and mats. There were also concerns about the condition of the treadmills. Some guests experienced disappointment when the gym, along with the swimming pool, was closed or under repair. Overall, while some find the gym satisfactory for basic workouts, there is room for improvement in terms of equipment variety and maintenance.
The reviews on the pool area of the Holiday Inn Express in Antofagasta present a mixed picture. On a positive note, several guests describe the pool and jacuzzi area as beautiful, clean and well-maintained with terms like "exquisite" and "relaxing" frequently mentioned. The size and cleanliness of the pool are often highlighted and some guests specifically mentioned enjoying their time in the jacuzzi.
However, many guests also reported challenges. A significant number of reviews noted that the pool was often under maintenance or completely unavailable, impacting their stay. Issues such as the pool being dirty, filled with insects or having a strong chlorine smell were mentioned. There were also frustrations about the pool being closed due to health protocols or maintenance, which left some guests disappointed, especially when the pool was a primary reason for their booking.
Overall, while the pool at the Holiday Inn Express - Antofagasta is appreciated for its appearance and upkeep when operational, availability and cleanliness have been notable concerns for past guests.
Holiday Inn Express - Antofagasta by IHG, offers guests an impressive beachfront experience with its ideal location right in front of the beach. Visitors frequently highlight the breathtaking and beautiful beach views observable from their rooms, making it an appealing choice for those keen on waking up to an ocean panorama. The hotel boasts good access to the beach, allowing for leisurely walks and easy proximity to the sea. Guests appreciate the direct sea view from their rooms, complemented by the comfort of the furniture and spacious interiors. This location is perfect for anyone looking for a hotel experience that combines accessibility to the beach with stunning ocean vistas.
Holiday Inn Express - Antofagasta by IHG offers a mixed bag when it comes to parking facilities. On a positive note, guests appreciate the availability of parking, describing it as a significant benefit during their stay. The underground parking, equipped with an elevator, adds a convenient touch for visitors. Security is a highlighted feature, ensuring peace of mind for those traveling with vehicles. Some guests found the parking spacious and useful, applauding the accommodation's effort in providing this amenity free of charge.
However, there are several areas needing improvement. Some reviewers pointed out issues such as parking spaces being tight, narrow and in need of repair. Leaks and occasional water damage in the underground parking were noted, emphasizing the need for maintenance and better management. At times, the parking lot is crowded and spots are limited, which can be a challenge for late arrivals. Despite these drawbacks, the overall sentiment leans towards the convenience of having secure, albeit imperfect, parking available on-site.
Holiday Inn Express in Antofagasta is frequently praised for being an excellent four-star hotel that offers good value for its price. Guests consistently describe it as a great hotel at a great price, highlighting the favorable price-quality ratio. The facilities are noted to be of very good quality with standard rooms that are spacious and clean, aligning well with four-star expectations.
The hotel's location is particularly noteworthy, described as spectacular and conveniently close to everything. Breakfast is robust and well-regarded, adding to the overall positive experience. While some mention that the hotel has aged and could use more maintenance, this doesn’t detract significantly from the overall impression.
Categorized as a solid four-star property, it offers most of the amenities and services typical of this rating. Frequent descriptors such as exceptional, superb and very good suggest high levels of satisfaction. Guests feel everything was impeccable and express a willingness to return, giving the hotel a strong recommendation for those looking for consistent quality in Antofagasta.
Holiday Inn Express - Antofagasta by IHG, emerges as a prime choice for business travelers, drawing attention for both its exceptional service and strategic location. The staff at the reception is noted consistently for their excellence, professionalism and willingness to accommodate guest needs, making the hotel a reliable option for work-related stays.
Guests appreciate the hotel's ideal location, which meets the logistical needs of business travelers. Additionally, the presence of essential amenities and executive services further supports the seamless execution of business tasks. The facility is well-equipped with conference rooms and other business essentials, enhancing its appeal for those on work trips.
Moreover, the hotel provides a comfortable environment, allowing guests to rest well between their professional engagements. The overall atmosphere and service quality make it a repeat choice for visitors, reinforcing its reputation as a great business trip hotel.
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Location
The hotel's facilities and services complement its prime location. Comfortable, spacious rooms and friendly staff enhance the guest experience with many visitors noting the cleanliness and comfort throughout their stay. The breakfast receives high marks for variety and quality and amenities like the pool and ocean-view terraces add to the hotel's appeal.
Despite its bustling surroundings, the property remains a tranquil retreat with an inviting atmosphere, making it an excellent base for exploring the city of Antofagasta. Overall, the combination of central location, comfort and excellent service makes this hotel a highly recommended option for travelers.
Breakfast
While many reviews celebrate the hearty and extensive offerings, a few guests note areas for improvement. Some mention a need for more variety, including gluten-free, vegan and vegetarian options, as well as a greater selection of fruits and natural juices. A few also cite the breakfast area as being too narrow and sometimes lacking in seating, particularly during busy times.
Overall, the positive feedback emphasizes the breakfast's substantial variety and quality, making it a significant part of the stay at this hotel. Despite minor critiques, the consistent commendation reflects a satisfying and well-received breakfast service.
Dinner
Rooms
The hotel’s cleanliness standards stand out with numerous mentions of neat, spotless rooms. Good noise isolation also ensures a peaceful environment, notwithstanding a rare inconvenience caused by room layout flaws such as connected rooms letting through noise or defective furnishings. The courteous and attentive service, combined with the convenient location near the waterfront, aids in an overall satisfying experience. While some guests feel improvements in room servicing and amenities could uplift the experience further, the stunning views, spacious interiors and comforting accommodations make it an appealing choice for travelers seeking relaxation and serenity by the sea.
Beds
Cleanliness
The hotel's rooms and other areas, including bathrooms, are highlighted for their cleanliness with fresh towels and clean bedding being appreciated by many. Guests consistently report that the rooms smell fresh and are comfortable, contributing to a relaxing stay. Additionally, the hotel's disinfection and sanitary safety measures receive commendation, making it a secure choice for travelers.
While there is a positive emphasis on the neatness and tidiness of the hotel, a few mentions suggest areas for improvement, particularly in the regularity of room cleaning services. Despite this, the overall guest sentiment points to a very clean and well-kept environment, making it a reliable option for visitors prioritizing hygiene during their stay.
Staff
Particular mention is made of the staff's empathy and attentiveness, even amid last-minute changes or special requests. The housekeeping and breakfast service teams also receive commendations for their friendly and diligent approach. Moreover, the staff's proficiency in English is noted, adding to the overall positive guest experience.
The level of dedication and the willingness to go above and beyond are key attributes often associated with the staff, contributing to exceptional client service. Guest reviews often underline that the best aspect of their stay is the team's quality and the exceptional, attentive service received throughout their visit.
Wi-Fi
Gym
Pool
However, many guests also reported challenges. A significant number of reviews noted that the pool was often under maintenance or completely unavailable, impacting their stay. Issues such as the pool being dirty, filled with insects or having a strong chlorine smell were mentioned. There were also frustrations about the pool being closed due to health protocols or maintenance, which left some guests disappointed, especially when the pool was a primary reason for their booking.
Overall, while the pool at the Holiday Inn Express - Antofagasta is appreciated for its appearance and upkeep when operational, availability and cleanliness have been notable concerns for past guests.
Beach
Parking
However, there are several areas needing improvement. Some reviewers pointed out issues such as parking spaces being tight, narrow and in need of repair. Leaks and occasional water damage in the underground parking were noted, emphasizing the need for maintenance and better management. At times, the parking lot is crowded and spots are limited, which can be a challenge for late arrivals. Despite these drawbacks, the overall sentiment leans towards the convenience of having secure, albeit imperfect, parking available on-site.
4 Star
The hotel's location is particularly noteworthy, described as spectacular and conveniently close to everything. Breakfast is robust and well-regarded, adding to the overall positive experience. While some mention that the hotel has aged and could use more maintenance, this doesn’t detract significantly from the overall impression.
Categorized as a solid four-star property, it offers most of the amenities and services typical of this rating. Frequent descriptors such as exceptional, superb and very good suggest high levels of satisfaction. Guests feel everything was impeccable and express a willingness to return, giving the hotel a strong recommendation for those looking for consistent quality in Antofagasta.
Business
Guests appreciate the hotel's ideal location, which meets the logistical needs of business travelers. Additionally, the presence of essential amenities and executive services further supports the seamless execution of business tasks. The facility is well-equipped with conference rooms and other business essentials, enhancing its appeal for those on work trips.
Moreover, the hotel provides a comfortable environment, allowing guests to rest well between their professional engagements. The overall atmosphere and service quality make it a repeat choice for visitors, reinforcing its reputation as a great business trip hotel.
Yes, Holiday Inn Express - Antofagasta by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Antofagasta by IHG.
No, Holiday Inn Express - Antofagasta by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Antofagasta by IHG.
Yes, Holiday Inn Express - Antofagasta by IHG has a gym.
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