Crowne Plaza Antwerpen by IHG
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Summary of reviewsCrowne Plaza Antwerpen by IHG, has received a variety of positive reviews across multiple aspects, making it a commendable choice for both business and leisure travelers. The hotel’s prime location is highly favored by guests for its strategic proximity to the Antwerp Expo, trade fairs and sporting fields, as well as its convenient access to major highways and public transportation. This allows for easy and quick travel to Antwerp’s city center.
A highlight of the stay for many is the extensive and delicious breakfast, offering a wide range of fresh and tasty options that cater to diverse preferences. Although the cost is noted as high by some, the overall quality and variety make it a standout aspect. The dinner experience at the hotel's Restaurant Anna receives mixed feedback; while the ambiance, friendly service and delicious food are praised, some guests find the menu limited and prices a bit steep.
The rooms are generally praised for their cleanliness, modern furnishings and comfort with many guests appreciating the well-equipped amenities and spaciousness. However, issues such as noise from traffic, occasional hot temperatures and some dated decor were noted. Cleanliness throughout the hotel is consistently commended with well-maintained public areas and accommodations contributing to the pleasant atmosphere.
Staff at the hotel shine with their professionalism, friendliness and efficiency, making guests feel welcome and well-cared for. Multilingual proficiency and attentive service contribute positively to the overall guest experience, despite a few mentions of occasional slow service.
WiFi experiences vary with many guests finding it strong and reliable, but some facing connectivity issues. The spa receives high praise for its extensive and clean facilities, offering a tranquil space for relaxation. Similarly, the gym, while sometimes cited as needing more equipment, is generally well-maintained and clean, adding value to the guest experience.
The swimming pool stands out as a luxurious feature, often highlighted for its cleanliness and pleasant ambiance. Occasionally, guests mention issues with water temperature or maintenance, but these are exceptions rather than the rule. Parking reviews are mixed with appreciation for free public parking nearby countered by the expense of the hotel's paid parking options.
Overall, Crowne Plaza Antwerpen by IHG, is lauded for its strategic location, excellent breakfast, clean and comfortable rooms and professional staff, making it a solid choice for visitors to Antwerp.
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A highlight of the stay for many is the extensive and delicious breakfast, offering a wide range of fresh and tasty options that cater to diverse preferences. Although the cost is noted as high by some, the overall quality and variety make it a standout aspect. The dinner experience at the hotel's Restaurant Anna receives mixed feedback; while the ambiance, friendly service and delicious food are praised, some guests find the menu limited and prices a bit steep.
The rooms are generally praised for their cleanliness, modern furnishings and comfort with many guests appreciating the well-equipped amenities and spaciousness. However, issues such as noise from traffic, occasional hot temperatures and some dated decor were noted. Cleanliness throughout the hotel is consistently commended with well-maintained public areas and accommodations contributing to the pleasant atmosphere.
Staff at the hotel shine with their professionalism, friendliness and efficiency, making guests feel welcome and well-cared for. Multilingual proficiency and attentive service contribute positively to the overall guest experience, despite a few mentions of occasional slow service.
WiFi experiences vary with many guests finding it strong and reliable, but some facing connectivity issues. The spa receives high praise for its extensive and clean facilities, offering a tranquil space for relaxation. Similarly, the gym, while sometimes cited as needing more equipment, is generally well-maintained and clean, adding value to the guest experience.
The swimming pool stands out as a luxurious feature, often highlighted for its cleanliness and pleasant ambiance. Occasionally, guests mention issues with water temperature or maintenance, but these are exceptions rather than the rule. Parking reviews are mixed with appreciation for free public parking nearby countered by the expense of the hotel's paid parking options.
Overall, Crowne Plaza Antwerpen by IHG, is lauded for its strategic location, excellent breakfast, clean and comfortable rooms and professional staff, making it a solid choice for visitors to Antwerp.
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Location of the pool: Indoor pool
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Heated pool
Pool surface size: 72 m2
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Guest Reviews
Crowne Plaza Antwerpen by IHG, boasts a prime location highly praised by guests for various reasons. Its proximity to the Antwerp Expo, sporting fields and the bustling trade fair buildings makes it an ideal choice for visitors with specific itineraries and business purposes. Located just on the outskirts of the city, the hotel offers easy access to the highway, making it convenient for those traveling by car. The hotel's position near the Antwerp ring road and major motorways ensures swift connectivity, while public transport options, including a bus stop right in front, facilitate quick travel to the city center in about ten minutes.
Guests appreciate the straightforward bus routes and tram lines leading into Antwerp's core, providing accessibility without the hassle of inner-city traffic. While some mention the slight remoteness from the city center, the efficient public transportation and close highway access mitigate any inconvenience, allowing guests to reach central Antwerp with ease.
In summary, Crowne Plaza Antwerpen's strategic location suits both business travelers and tourists who prefer staying away from the city hustle while enjoying convenient and straightforward access to the main attractions and transport links of Antwerp.
At the Crowne Plaza Antwerpen, breakfast receives consistent praise for its variety and quality, making it a standout feature among guest experiences. Guests frequently describe the breakfast as delicious, extensive and well thought out with many options to satisfy diverse tastes. The buffet is often lauded as highly extensive, offering fresh fruits, rolls, sweets and a range of hot options like scrambled eggs and omelettes.
The presentation and arrangement of the breakfast also garner positive remarks, contributing to a pleasant dining atmosphere. Cleanliness and replenishment of food items are noted, ensuring that offerings remain fresh and available throughout the morning.
However, some guests express concern about the cost, pointing out that breakfast is priced at €25 per person, which seems steep to some. A few reviews mention the lack of certain premium items, such as salmon slices, Prosecco, cream pastries and a broader cheese selection.
Despite these occasional criticisms, the overall sentiment reflects satisfaction, particularly with the variety and taste. Breakfast at the Crowne Plaza Antwerpen is deemed a highlight of the stay, providing a fulfilling start to the day with an extensive selection that caters to many preferences.
The overall dining experience at the Crowne Plaza Antwerpen's restaurant, notably Restaurant Anna, shows a mix of highs and lows based on guest reviews. Many guests appreciated the delicious and exquisite food with some describing their dinners as very tasty and luxurious. The restaurant itself is often noted for its beautiful setting and fair pricing with some even mentioning a sophisticated dining atmosphere.
Positive feedback highlighted the friendly and top-notch staff who contributed to a pleasant dining experience. Guests enjoyed the tasty dishes and there were repeated mentions of delicious food available in the evening. The restaurant also received compliments for serving very nice dishes at normal prices and keeping the restaurant clean.
However, there were recurrent comments about the limited menu selection with some finding it too restricted for their liking. While the prices were generally found to be fair by some, others considered the restaurant and bar to be quite expensive, often questioning the value for money.
Service was a point of contention with remarks about it being slow and occasionally inconsistent. There were also a few negative experiences with the quality of the food ranging from mediocre to inedible and several instances where diners found the food to be disappointingly expensive given its quality.
Overall, while there were many positive experiences with the food and atmosphere at Restaurant Anna, the inconsistency in service and food quality suggests that the dining experience can vary significantly.
The rooms at the Crowne Plaza Antwerpen by IHG, have garnered a lot of praise for cleanliness and comfort. Many guests appreciated the spaciousness and modern furnishings, noting that rooms were well-equipped with amenities like coffeemakers and large TVs. The beautiful and tidy appearance of the rooms added to the overall pleasant atmosphere with recently renovated rooms receiving additional accolades for their updated look and functionality.
However, several guests mentioned some issues, particularly the noise from traffic and neighboring rooms, which detracted from the otherwise cozy experience. Furthermore, some rooms were reported as being too hot or poorly ventilated with problems related to air conditioning frequently highlighted.
While the aesthetic appeal and general upkeep of most rooms were commended, a number of reviews pointed out that some rooms appeared dated and in need of refurbishment. There were also mentions of small room sizes and occasional issues with the fittings and fixtures, such as weak water pressure in showers and non-functional air conditioning.
Overall, the rooms were considered good, clean and comfortable by most guests, making it a decent choice for travelers seeking a mix of modernity and practicality, despite a few areas needing improvement.
Reviewers of the Crowne Plaza Antwerpen by IHG, frequently highlight the comfort of the beds, often describing them as comfy, luxurious and conducive to a good night’s sleep. Many guests appreciated the quality of the bedding and mattresses, mentioning terms like amazing, sublime and heavenly to describe their experiences. The presence of soft pillow options also added to the comfort for some.
However, there were recurring comments about the size of the beds being too small for two people with several reviews noting that the advertised double beds were sometimes just 140 cm wide or consisted of two twin beds pushed together. Some guests also found the beds too soft or too firm with a few mentioning that the mattresses sloped or were lopsided.
In summary, while the general consensus is that the beds are comfortable and supportive, issues with bed size and firmness were noted by some guests.
Crowne Plaza Antwerpen by IHG, mostly receives praise for its cleanliness, which appears consistently positive across various aspects of the property. Guests often remark on the clean and tidy rooms, frequently highlighting the modern, spacious and well-furnished nature of the accommodations. The common areas, including the lobby, wellness facilities and swimming pool, are also described as very well-maintained and inviting.
Hygiene and neatness seem to be a high priority with rooms and bathrooms cleaned thoroughly and regularly. The hotel's housekeeping services ensure that beds are neat and rooms have a fresh feel. Some reviews commend the hotel for spotless cleanliness, often pointing to freshly renovated spaces that are impeccably maintained.
However, a few detractors mention issues with public areas, outdated decor and specific problems such as dirty carpets and windows, unclean spa facilities and occasional unpleasant odors. Despite these occasional lapses, the overall impression left by most guests is highly positive, emphasizing the hotel's comfortable and hygienic environment. Friendly and attentive staff also contribute to a well-regarded stay at this clean and conveniently located hotel.
The Crowne Plaza Antwerpen by IHG, boasts an exceptional team that consistently receives high praise for their professionalism, friendliness and efficiency. Numerous guests highlight the warm and welcoming nature of the reception staff, often describing them as approachable and always ready to assist with a smile. The hotel's service staff, particularly those in the restaurant, are noted for their kindness and attentiveness, contributing significantly to a pleasant dining experience.
Guests frequently mention the staff's ability to handle inquiries and provide helpful recommendations, ensuring that guests feel well-informed and cared for throughout their stay. The proficiency of the employees in multiple languages also adds to the comfort and convenience of international travelers.
While a few reviews mention areas for improvement, such as slow check-in processes or a lack of training among some staff members, the overall impression is overwhelmingly positive. The staff's commitment to going above and beyond, coupled with their friendly demeanor, leaves a lasting impression on guests, making the Crowne Plaza Antwerpen a hotel where hospitality truly shines.
The WiFi experience at Crowne Plaza Antwerpen by IHG, has garnered mixed reviews. On the positive side, many guests found the WiFi to be fantastic, excellent and very good with strong signals and good connections reported. Some guests mentioned that the internet was good enough for their needs and appreciated having accessible network and WiFi available within the hotel and in public areas. However, other guests have faced challenges with the WiFi. Some reported slow speeds, intermittent connectivity requiring repeated logins and instances where the WiFi did not work at all in their rooms or on their devices. There were also reports of the WiFi being temporarily unavailable and at times, essentially non-existent. Issues extended to the functionality of the TV with several guests experiencing poor reception, freezing and lagging issues. This inconsistency suggests that while some guests have had a positive experience, the hotel may benefit from addressing the connectivity and television signal issues to ensure a more reliable digital experience for all visitors.
The spa at Crowne Plaza Antwerpen by IHG, has garnered praise for its wide array of wellness facilities and excellent amenities. Visitors consistently highlight the large and luxurious spa area that includes a spacious swimming pool, steam bath, sauna and hammam. The spa's convenience is enhanced by its long opening hours, closing as late as 11pm, making it accessible for late-night relaxation.
The sauna and swimming pool, in particular, receive rave reviews for their cleanliness and proper temperature. Guests appreciate the reservation system, which often allows private access, adding to the exclusivity and enjoyment of the experience. The wellness area is described as well-maintained, beautifully renovated and spacious, ensuring a comfortable and pleasant ambiance for relaxation.
Though the spa is generally well-received, some reviews mention minor drawbacks like a musty smell, the need for maintenance and occasional noise. However, these issues seem to be the exception rather than the rule with the majority of guests finding the spa facilities, including the hot sauna and steam room, to be excellent overall.
In summary, Crowne Plaza Antwerpen's spa stands out as a highlight among its amenities, providing a tranquil and well-equipped space for guests to unwind and rejuvenate during their stay.
The gym at Crowne Plaza Antwerpen by IHG, receives generally positive feedback from guests. Many visitors appreciate the well-maintained and high-quality fitness area, which features plenty of new and high-quality gear suitable for various workouts. The gym is often described as well-equipped, clean and offering a pleasant workout environment. Guests note the comprehensive facilities, which include a swimming pool, sauna and a well-designed wellness area.
Despite the overall positive impressions, some guests find the gym to be small and basic with limited equipment. A few reviews mention that the gym area could use a facelift and note that it closes at 10:00 pm. However, the presence of fresh towels and the cleanliness of the gym are particularly appreciated.
Overall, the gym and accompanying wellness facilities like the pool and sauna are regarded as valuable amenities contributing to a positive stay at the hotel.
The reviews for Crowne Plaza Antwerpen's swimming pool paint a predominantly positive picture. Guests frequently describe the pool as clean, well-maintained and beautifully renovated. Many highlight the heated nature of the indoor pool, making it a pleasant experience year-round. Its spaciousness and well-kept facilities, including the associated sauna and steam bath, are appreciated. The pool atmosphere is notably pleasant and welcoming, making it an enjoyable space for relaxation.
However, not all feedback is glowing. Some guests encountered issues with the water temperature, finding it uncomfortably cold at times, while others mentioned occasional closures and maintenance issues. Despite these setbacks, the majority of reviews commend the pool for its cleanliness, luxury feel and the overall satisfaction it provides, solidifying it as a standout feature of the hotel. Overall, the swimming pool at Crowne Plaza Antwerpen remains a noteworthy amenity that enhances the guest experience.
Parking at Crowne Plaza Antwerpen by IHG, receives mixed reviews from guests who have stayed there. On the positive side, many guests appreciate the availability of free public parking right in front of the hotel, which is convenient and easy to access. The ample parking spaces are often praised for being spacious and well-maintained, making it easy for guests to park their vehicles and head into the city. Free parking options are available nearby and along the highway, which adds to the convenience for those unwilling to pay for the hotel’s parking.
However, a number of reviews highlight the downside of paid parking at the hotel with many guests finding the fees quite expensive, often cited as 17 euros per night. Some feel that the parking costs should be included in the room rate, considering the overall pricing of the stay. Despite the availability of ample parking spaces, the charges are seen as disproportionately high compared to the daily rate of the hotel.
Overall, while the parking facilities at Crowne Plaza Antwerpen are sufficient and convenient with free options nearby, the cost of paid parking on-site is a common point of contention among guests.
Crowne Plaza Antwerpen by IHG, offers an inviting and accommodating environment for families, making it a great choice for a family-friendly stay. One of the hotel’s main attractions is its child-friendly pool, which has garnered appreciation from many guests. Children particularly love the swimming pool and safety has been highlighted as a key feature, ensuring peace of mind for parents.
The hotel’s rooms cater well to families with several mentions of spacious and interconnected family rooms that provide convenience and comfort. Cleanliness is also highly regarded with numerous guests praising the clean bathrooms and overall room hygiene. The beds have been noted as excellent, contributing to a comfortable stay.
For those traveling with children, the hotel goes the extra mile by offering small snacks and gifts for the kids. Older children can enjoy activities such as table tennis and billiards, creating a fun and engaging experience for the whole family.
Crowne Plaza Antwerpen's location is also ideal for families looking to explore the city or embark on a weekend getaway. Situated perfectly for both relaxation and city exploration, it offers the best of both worlds, making it a perfect base for a family trip.
Lastly, the hotel gets high marks for its helpful staff, especially at the reception, ensuring that every family’s needs are met promptly and efficiently. Overall, Crowne Plaza Antwerpen stands out as a fantastic family-oriented hotel, perfect for creating lasting memories during a family holiday or weekend escape.
Crowne Plaza Antwerpen by IHG, presents a blend of contrasting opinions regarding its four-star rating and overall quality. While some guests affirm that the hotel meets the international standards of a four-star establishment, others challenge its rating, finding the amenities and services more fitting for a two-star hotel. Positive reviews highlight the hotel's great location, high standards of cleanliness and comfort and exceptional value for a four-star hotel. Guests commend the top-notch staff and characterize the hotel as a perfect option, offering the ultimate four-star experience at an excellent price point.
However, criticisms arise from some who find the facilities and services inadequate for a four-star hotel. Observations include surprisingly small beds for a four-star establishment, closed facilities and rooms and services that do not match the expected quality for a hotel of this ranking. Hence, while some guests are satisfied with the four-star provisions, others feel that their expectations were not met, casting doubt on the hotel's claim to its four-star status. Overall, the hotel appears to deliver a mixed experience with significant appreciation from some guests and notable disappointment from others regarding its four-star designation.
Crowne Plaza Antwerpen by IHG, stands out as an excellent choice for business travelers visiting Antwerp. This modern business-style hotel is strategically well-located, making it ideal for business trips, especially for those attending events at the Antwerp Expo or needing access to business facilities nearby. The central location and good connection to the city center via bus enhance its appeal for business travelers.
Accommodating the needs of business guests, the hotel boasts excellent facilities, including well-equipped seminar and meeting rooms and business-friendly features such as conference rooms and a calm atmosphere conducive to work. Reviews highlight the comfort of the rooms and reliable Wi-Fi connection, which are crucial for business activities.
In addition to its stellar business amenities, the hotel offers a good breakfast, adding to its suitability for business stays. While there are some mentions of the rooms being disappointing and expectations not fully met, overall, the hotel receives high marks for its business-oriented services and facilities. The staff are noted for their excellence, earning a solid 10 from guests.
Whether for a short stay or an extended business endeavor, Crowne Plaza Antwerpen is highly recommendable for business travelers looking for an efficient and comfortable place to stay that supports their professional needs.
Crowne Plaza Antwerpen, an IHG Hotel, offers several positive aspects regarding accessibility for guests with disabilities. The hotel features accessible rooms and is generally regarded as convenient and fully wheelchair-accessible. Many guests found the public transport connections advantageous with a bus stop right in front of the hotel and easy access to the nearby highway. The hotel also offers the convenience of public free parking.
However, several reviews noted recurring issues with the elevators, mentioning them as slow and experiencing multiple troubles, which could be a downside for guests with mobility challenges. Despite the elevator issues, the staff were frequently praised for their helpfulness in making the hotel accessible.
The reception was also commended for clearly explaining the accessibility procedures. While the hotel's location may not be the best in terms of proximity to the city center, it remains easily accessible from the city and offers good transport connections.
In summary, while there are some areas of improvement, especially regarding the elevators, Crowne Plaza Antwerpen provides good overall accessibility with helpful staff, convenient public transport options and facilities catering to guests with disabilities.
The heated pool at Crowne Plaza Antwerpen by IHG, has garnered praise for its cleanliness and maintenance. Guests frequently find the pool delightfully warm and appreciate its well-maintained condition. The indoor heated pool is particularly noted as a great amenity, especially during colder weather, making it a comfortable and accessible feature for visitors. The pool area itself is nicely designed, offering a pleasant environment for relaxation. While some guests mentioned the water temperature not meeting expectations at times, the majority found the heated pool to be a fantastic and consistently warm facility, contributing significantly to the overall wellness offerings of the hotel.
The Crowne Plaza Antwerpen by IHG, boasts a commendable indoor pool that leaves a positive impression on its guests. Described as nice, great and beautiful, the pool caters to both families and individuals looking for relaxation. It's noted for being child-friendly and safe, making it a comfortable environment for all. The pool's design and size receive praise for being large and well-maintained and the heated water offers additional comfort, making it a perfect retreat regardless of the weather outside.
Guests appreciate the convenience and accessibility of the indoor pool throughout the day with some highlighting it as a real gem of the hotel. For those looking for a more comprehensive wellness experience, the spa area complements the pool nicely, featuring a sauna and steam bath that help enhance relaxation. The overall cleanliness in the pool area and adjacent hotel spaces leaves a favorable impression on visitors.
While the majority of feedback is positive, it's worth noting that a few guests experienced limited access due to high demand or found the pool water quality occasionally lacking. Nevertheless, the indoor pool at Crowne Plaza Antwerpen is generally a well-loved amenity that contributes significantly to the overall guest experience.
Nestled in Antwerp, the Crowne Plaza Antwerpen by IHG, offers a delightful retreat for couples seeking a romantic getaway. With its tranquil ambiance and romantic views, it provides an ideal setting for intimate moments. Guests consistently praise the hotel's romantic atmosphere, making it perfect for couples looking to celebrate special occasions.
The rooms are noted for their clean and romantic settings, often featuring views that add an extra touch of charm to the stay. The spa and pool areas are highlighted as relaxing spots, enhancing the overall romantic experience. The quiet rooms ensure a restful night with the option for couples to have separate duvets for added comfort.
A lovely breakfast and a generally pleasant ambiance contribute to a fulfilling romantic stay. The hotel's location in the beautiful city of Antwerp is also appreciated, providing a picturesque backdrop for a romantic visit.
However, it's important to note that not all reviews fully endorse the hotel for a romantic weekend, indicating that it might not be universally suited for every romantic occasion. Nevertheless, for those looking to enjoy a peaceful and romantic atmosphere, the Crowne Plaza Antwerpen stands out as a commendable choice.
Location Show Map
Location
Guests appreciate the straightforward bus routes and tram lines leading into Antwerp's core, providing accessibility without the hassle of inner-city traffic. While some mention the slight remoteness from the city center, the efficient public transportation and close highway access mitigate any inconvenience, allowing guests to reach central Antwerp with ease.
In summary, Crowne Plaza Antwerpen's strategic location suits both business travelers and tourists who prefer staying away from the city hustle while enjoying convenient and straightforward access to the main attractions and transport links of Antwerp.
Breakfast
The presentation and arrangement of the breakfast also garner positive remarks, contributing to a pleasant dining atmosphere. Cleanliness and replenishment of food items are noted, ensuring that offerings remain fresh and available throughout the morning.
However, some guests express concern about the cost, pointing out that breakfast is priced at €25 per person, which seems steep to some. A few reviews mention the lack of certain premium items, such as salmon slices, Prosecco, cream pastries and a broader cheese selection.
Despite these occasional criticisms, the overall sentiment reflects satisfaction, particularly with the variety and taste. Breakfast at the Crowne Plaza Antwerpen is deemed a highlight of the stay, providing a fulfilling start to the day with an extensive selection that caters to many preferences.
Dinner
Positive feedback highlighted the friendly and top-notch staff who contributed to a pleasant dining experience. Guests enjoyed the tasty dishes and there were repeated mentions of delicious food available in the evening. The restaurant also received compliments for serving very nice dishes at normal prices and keeping the restaurant clean.
However, there were recurrent comments about the limited menu selection with some finding it too restricted for their liking. While the prices were generally found to be fair by some, others considered the restaurant and bar to be quite expensive, often questioning the value for money.
Service was a point of contention with remarks about it being slow and occasionally inconsistent. There were also a few negative experiences with the quality of the food ranging from mediocre to inedible and several instances where diners found the food to be disappointingly expensive given its quality.
Overall, while there were many positive experiences with the food and atmosphere at Restaurant Anna, the inconsistency in service and food quality suggests that the dining experience can vary significantly.
Rooms
However, several guests mentioned some issues, particularly the noise from traffic and neighboring rooms, which detracted from the otherwise cozy experience. Furthermore, some rooms were reported as being too hot or poorly ventilated with problems related to air conditioning frequently highlighted.
While the aesthetic appeal and general upkeep of most rooms were commended, a number of reviews pointed out that some rooms appeared dated and in need of refurbishment. There were also mentions of small room sizes and occasional issues with the fittings and fixtures, such as weak water pressure in showers and non-functional air conditioning.
Overall, the rooms were considered good, clean and comfortable by most guests, making it a decent choice for travelers seeking a mix of modernity and practicality, despite a few areas needing improvement.
Beds
However, there were recurring comments about the size of the beds being too small for two people with several reviews noting that the advertised double beds were sometimes just 140 cm wide or consisted of two twin beds pushed together. Some guests also found the beds too soft or too firm with a few mentioning that the mattresses sloped or were lopsided.
In summary, while the general consensus is that the beds are comfortable and supportive, issues with bed size and firmness were noted by some guests.
Cleanliness
Hygiene and neatness seem to be a high priority with rooms and bathrooms cleaned thoroughly and regularly. The hotel's housekeeping services ensure that beds are neat and rooms have a fresh feel. Some reviews commend the hotel for spotless cleanliness, often pointing to freshly renovated spaces that are impeccably maintained.
However, a few detractors mention issues with public areas, outdated decor and specific problems such as dirty carpets and windows, unclean spa facilities and occasional unpleasant odors. Despite these occasional lapses, the overall impression left by most guests is highly positive, emphasizing the hotel's comfortable and hygienic environment. Friendly and attentive staff also contribute to a well-regarded stay at this clean and conveniently located hotel.
Staff
Guests frequently mention the staff's ability to handle inquiries and provide helpful recommendations, ensuring that guests feel well-informed and cared for throughout their stay. The proficiency of the employees in multiple languages also adds to the comfort and convenience of international travelers.
While a few reviews mention areas for improvement, such as slow check-in processes or a lack of training among some staff members, the overall impression is overwhelmingly positive. The staff's commitment to going above and beyond, coupled with their friendly demeanor, leaves a lasting impression on guests, making the Crowne Plaza Antwerpen a hotel where hospitality truly shines.
Wi-Fi
Spa
The sauna and swimming pool, in particular, receive rave reviews for their cleanliness and proper temperature. Guests appreciate the reservation system, which often allows private access, adding to the exclusivity and enjoyment of the experience. The wellness area is described as well-maintained, beautifully renovated and spacious, ensuring a comfortable and pleasant ambiance for relaxation.
Though the spa is generally well-received, some reviews mention minor drawbacks like a musty smell, the need for maintenance and occasional noise. However, these issues seem to be the exception rather than the rule with the majority of guests finding the spa facilities, including the hot sauna and steam room, to be excellent overall.
In summary, Crowne Plaza Antwerpen's spa stands out as a highlight among its amenities, providing a tranquil and well-equipped space for guests to unwind and rejuvenate during their stay.
Gym
Despite the overall positive impressions, some guests find the gym to be small and basic with limited equipment. A few reviews mention that the gym area could use a facelift and note that it closes at 10:00 pm. However, the presence of fresh towels and the cleanliness of the gym are particularly appreciated.
Overall, the gym and accompanying wellness facilities like the pool and sauna are regarded as valuable amenities contributing to a positive stay at the hotel.
Pool
However, not all feedback is glowing. Some guests encountered issues with the water temperature, finding it uncomfortably cold at times, while others mentioned occasional closures and maintenance issues. Despite these setbacks, the majority of reviews commend the pool for its cleanliness, luxury feel and the overall satisfaction it provides, solidifying it as a standout feature of the hotel. Overall, the swimming pool at Crowne Plaza Antwerpen remains a noteworthy amenity that enhances the guest experience.
Parking
However, a number of reviews highlight the downside of paid parking at the hotel with many guests finding the fees quite expensive, often cited as 17 euros per night. Some feel that the parking costs should be included in the room rate, considering the overall pricing of the stay. Despite the availability of ample parking spaces, the charges are seen as disproportionately high compared to the daily rate of the hotel.
Overall, while the parking facilities at Crowne Plaza Antwerpen are sufficient and convenient with free options nearby, the cost of paid parking on-site is a common point of contention among guests.
Family
The hotel’s rooms cater well to families with several mentions of spacious and interconnected family rooms that provide convenience and comfort. Cleanliness is also highly regarded with numerous guests praising the clean bathrooms and overall room hygiene. The beds have been noted as excellent, contributing to a comfortable stay.
For those traveling with children, the hotel goes the extra mile by offering small snacks and gifts for the kids. Older children can enjoy activities such as table tennis and billiards, creating a fun and engaging experience for the whole family.
Crowne Plaza Antwerpen's location is also ideal for families looking to explore the city or embark on a weekend getaway. Situated perfectly for both relaxation and city exploration, it offers the best of both worlds, making it a perfect base for a family trip.
Lastly, the hotel gets high marks for its helpful staff, especially at the reception, ensuring that every family’s needs are met promptly and efficiently. Overall, Crowne Plaza Antwerpen stands out as a fantastic family-oriented hotel, perfect for creating lasting memories during a family holiday or weekend escape.
4 Star
However, criticisms arise from some who find the facilities and services inadequate for a four-star hotel. Observations include surprisingly small beds for a four-star establishment, closed facilities and rooms and services that do not match the expected quality for a hotel of this ranking. Hence, while some guests are satisfied with the four-star provisions, others feel that their expectations were not met, casting doubt on the hotel's claim to its four-star status. Overall, the hotel appears to deliver a mixed experience with significant appreciation from some guests and notable disappointment from others regarding its four-star designation.
Business
Accommodating the needs of business guests, the hotel boasts excellent facilities, including well-equipped seminar and meeting rooms and business-friendly features such as conference rooms and a calm atmosphere conducive to work. Reviews highlight the comfort of the rooms and reliable Wi-Fi connection, which are crucial for business activities.
In addition to its stellar business amenities, the hotel offers a good breakfast, adding to its suitability for business stays. While there are some mentions of the rooms being disappointing and expectations not fully met, overall, the hotel receives high marks for its business-oriented services and facilities. The staff are noted for their excellence, earning a solid 10 from guests.
Whether for a short stay or an extended business endeavor, Crowne Plaza Antwerpen is highly recommendable for business travelers looking for an efficient and comfortable place to stay that supports their professional needs.
Accessible
However, several reviews noted recurring issues with the elevators, mentioning them as slow and experiencing multiple troubles, which could be a downside for guests with mobility challenges. Despite the elevator issues, the staff were frequently praised for their helpfulness in making the hotel accessible.
The reception was also commended for clearly explaining the accessibility procedures. While the hotel's location may not be the best in terms of proximity to the city center, it remains easily accessible from the city and offers good transport connections.
In summary, while there are some areas of improvement, especially regarding the elevators, Crowne Plaza Antwerpen provides good overall accessibility with helpful staff, convenient public transport options and facilities catering to guests with disabilities.
Heated Pool
Indoor Pool
Guests appreciate the convenience and accessibility of the indoor pool throughout the day with some highlighting it as a real gem of the hotel. For those looking for a more comprehensive wellness experience, the spa area complements the pool nicely, featuring a sauna and steam bath that help enhance relaxation. The overall cleanliness in the pool area and adjacent hotel spaces leaves a favorable impression on visitors.
While the majority of feedback is positive, it's worth noting that a few guests experienced limited access due to high demand or found the pool water quality occasionally lacking. Nevertheless, the indoor pool at Crowne Plaza Antwerpen is generally a well-loved amenity that contributes significantly to the overall guest experience.
Romantic
The rooms are noted for their clean and romantic settings, often featuring views that add an extra touch of charm to the stay. The spa and pool areas are highlighted as relaxing spots, enhancing the overall romantic experience. The quiet rooms ensure a restful night with the option for couples to have separate duvets for added comfort.
A lovely breakfast and a generally pleasant ambiance contribute to a fulfilling romantic stay. The hotel's location in the beautiful city of Antwerp is also appreciated, providing a picturesque backdrop for a romantic visit.
However, it's important to note that not all reviews fully endorse the hotel for a romantic weekend, indicating that it might not be universally suited for every romantic occasion. Nevertheless, for those looking to enjoy a peaceful and romantic atmosphere, the Crowne Plaza Antwerpen stands out as a commendable choice.
Yes, Crowne Plaza Antwerpen by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Crowne Plaza Antwerpen by IHG.
Yes, Crowne Plaza Antwerpen by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Antwerpen by IHG.
Yes, Crowne Plaza Antwerpen by IHG has a gym.
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