Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus

Aonang Beach 8.03470300, 98.82887900 , 873 Moo 2, Ao Nang, Muang Krabi, Thailand (Show on Map)
8.6
Very Good


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Summary of reviewsSugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus stands out as a top choice for travelers seeking a well-located, clean and comfortable stay in Ao Nang. Positioned strategically in the vibrant heart of Ao Nang, the hotel's proximity to Ao Nang Beach, numerous restaurants, bars, shops and essential services makes it an ideal base for exploring the area. Guests appreciate the balance of being on the main street yet enjoying a peaceful retreat with quick access to nightlife, dining options and boat excursions.

The hotel's rooms receive consistent praise for their spaciousness, cleanliness and modern amenities. Many enjoy the stunning mountain or cliff views, comfortable beds and thoughtful extras like bathrobes, slippers and beach towels. The attention to detail in room design and soundproofing further enhances the stay experience.

Breakfast at the hotel is well-regarded with a wide array of freshly prepared options catering to both Western and Asian tastes. While some note occasional issues with variety and cost, the overall feedback highlights the breakfast as a delightful part of the stay. The dinner service is less prominent due to the lack of an in-house restaurant or bar, but the abundance of nearby dining options ensures guests never lack culinary choices.

The hotel maintains high standards of cleanliness with diligent housekeeping keeping rooms spotless and well-maintained. While some communal areas could benefit from more frequent cleaning, the general sentiment is positive regarding the hotel's hygiene and upkeep.

Staff at Sugar Marina Hotel CLIFFHANGER Aonang are frequently commended for their friendly and helpful demeanor, contributing significantly to the hotel's inviting atmosphere. Reception staff are praised for their professionalism and attentiveness, creating a welcoming environment for guests from the moment they arrive.

WiFi service experiences vary with many reporting fast and reliable connections while others face occasional connectivity issues. The gym, despite being a convenient on-site facility, receives mixed reviews due to its small size and maintenance needs.

The hotel’s multiple pools are highlighted as a major attraction, offering clean, well-maintained spaces for relaxation and swimming. Direct pool access from rooms and beautiful views further enhance the stay experience, though some areas could benefit from maintenance and updated amenities.

Families find the hotel accommodating with spacious family rooms, helpful staff and convenient location adding to the appeal. Despite some noise complaints and concerns about room size, the hotel is generally recognized as family-friendly and comfortable.

Overall, Sugar Marina Hotel CLIFFHANGER Aonang – SHA Extra Plus excels in providing a welcoming, clean and conveniently located stay in Ao Nang. With its spacious rooms, attentive staff and excellent facilities, it leaves a lasting positive impression on guests seeking a comfortable, family-friendly and enjoyable vacation.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Double or Twin Room Watch the beautiful sunrise and breathe in fresh air from your private balcony. The Superior Room is fitted with a LCD TV with satellite channels and a seating area. The bathroom comes with a rain-fall shower and free toiletries. Please be informed that the bed for a 3rd guests comes in the form of a roll away bed.

Superior Double or Twin Room with Pool Access Our Superior Pool Access rooms feature a straight direct from the room into the pool so you can take a refreshing dip any time you wish. There is plenty of space to lounge with a king-size or twin bed, private balcony with coffee table. Please be informed that the bed for a 3rd guests comes in the form of a roll away bed.

One-Bedroom Suite Elevated views of lush cliff. Our 56 square meter One Bedroom Suites enhance the tropical scenery from private balcony accompanied by a large bathtub easily enough for two with bright natural lighting for true spa-like supremacy. The en-suite bathroom comes with a rain-fall shower and free toiletries.

Deluxe Double or Twin Room Step up from a Superior room for a little more luxury, equipped with full amenities which make the guest complete comfort stay. Come and relax in your own private balcony.

Deluxe Double or Twin Room with Cliff View These spacious rooms enjoy views of the cliff and lush mountains from the furnished extra-large private balcony. All rooms can be adapted to twin or king size bed configurations. The en- suite bathroom comes with a rain-fall shower and free toiletries.

Deluxe Double or Twin Room with Pool Access The Deluxe Pool Access is located on the second storey, where each room enjoys a direct access stairway to the swimming pool from the private balcony, perfectly suite for privacy seekers. The en-suite bathroom comes with a rain-fall shower and free toiletries.

Deluxe Triple Room The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds The unit offers 2 beds.

Guest Reviews
8.6
Very Good
Location
Located in the heart of the vibrant Ao Nang area, Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus boasts a prime location that garners high praise from its guests. Positioned on the main street yet offering a peaceful retreat, the hotel is within a 10-15 minute walk to Ao Nang Beach, making it a convenient base for beachgoers. The proximity to an array of restaurants, bars, shops and convenience stores such as 7-Eleven ensures guests have everything they need within walking distance.

The hotel is ideally situated for those looking to explore Ao Nang's bustling nightlife, enjoy varied dining options and access essential services like ATMs and pharmacies. Additionally, it's a great jumping-off point for boat excursions and island visits, further enhancing its appeal. Despite being centrally located, the hotel maintains a serene atmosphere, away from the main hustle and bustle, offering guests a quiet haven.

The rooms at Sugar Marina are described as spacious, clean and well-laid-out with some featuring breathtaking mountain or cliff views. These facilities, coupled with the hotel's modern amenities and helpful staff, contribute to a comfortable and enjoyable stay. Whether for a short walk to the beach or easy access to the main street's attractions, the hotel's location is frequently highlighted as a standout feature, making it a top choice for visitors to Ao Nang.

Breakfast
The breakfast experience at Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus generally receives high marks from guests. Many reviewers describe the breakfast as great, excellent and amazing with an extensive and varied selection that pleases both Western and Asian palates. The buffet offers a rich array of options, including fresh fruits, eggs made to order and an assortment of bread, croissants, mini cakes and beverages.

Guests appreciate the delicious and comprehensive spread, often describing it as one of the highlights of their stay. The breakfast is also noted for being freshly made with omelette and scrambled egg stations being particularly popular. Several reviews point out that the breakfast is very well-stocked and constantly refreshed, ensuring plentiful and diverse options for all tastes.

However, not all feedback is glowing. Some guests find the selection less impressive, highlighting issues such as limited variety, repetitive choices and occasional lukewarm dishes. A few reviews mention that breakfast isn't included in the price and remark on its perceived expensiveness. Despite these occasional critiques, the positive sentiments significantly outweigh the negative ones, making the breakfast at this hotel a notable aspect of the guest experience.

Dinner
Nestled in the heart of Aonang, the Sugar Marina Hotel CLIFFHANGER offers a dining experience that has drawn positive remarks from guests, albeit with a few logistical nuances. Guests who had the opportunity to dine at the hotel noted that the food was both delicious and visually appealing with standout dishes like the seafood tom yum soup earning high praise.

While the hotel itself lacks a dedicated restaurant or a bar area for lunch and dinner, there are plenty of culinary options available nearby. The vicinity is replete with excellent restaurants, including the highly recommended Bombay Palace, which offers delectable Indian and Thai dishes just 200 meters away. This makes for a convenient gastronomic adventure, ensuring that guests are never far from a variety of delicious meals.

Breakfast at the hotel is available, although some guests pointed out that the breakfast room remains empty for the rest of the day, indicating limited in-house dining options. Despite this, the abundance of surrounding restaurants within walking distance ensures that a satisfying meal is always within reach.

Rooms
'Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus' has received numerous positive guest reviews, particularly highlighting its rooms. Guests have consistently praised the rooms for being large, spacious and very clean. Many have described the rooms as modern, well-equipped and beautifully designed, featuring comfortable beds and ample amenities such as bathrobes, slippers and beach towels. The rooms with pool access and those offering views of the cliffs or sea have been especially popular.

The interiors often impressed guests with their contemporary and elegant designs, creating a comfortable and welcoming atmosphere. The provision of extras like umbrellas and mats has also been appreciated. Numerous reviews mention the quietness and soundproofing of the rooms, contributing to a restful stay.

However, there were occasional mentions of issues such as poor lighting, musty odors and some areas not being as clean as expected. Despite these minor drawbacks, the overall sentiment is that the hotel provides excellent, spacious and well-maintained accommodations that enhance the guest experience at this modern and nicely decorated property.

Beds
Nestled in the heart of Aonang, Sugar Marina Hotel CLIFFHANGER Aonang – SHA Extra Plus has garnered praise from guests for its exceptionally comfortable beds, making it a dream destination for a restful vacation. Many guests have highlighted the giant, king-size beds that provide ample space, enough for families of four. The beds are often described with terms like super comfy, very comfortable and incredibly comfortable, reflecting the superior quality of the mattresses and pillows.

Visitors have noted the soft and clean bedding, enhanced by daily fresh linens and towels. Specific mentions of the mattresses range from medium firmness to some finding them slightly hard, but the overall impression remains largely positive. The room’s spaciousness, coupled with these large and cozy beds, contributes to a comfortable and relaxing stay.

In various reviews, guests have termed the beds as phenomenal, delicious and the most comfortable they've encountered in Thailand, underscoring the high standards maintained by the hotel. The modern, clean and well-maintained rooms further add to the comfort, making Sugar Marina Hotel CLIFFHANGER Aonang a perfect pick for those in pursuit of a good night’s sleep and a rejuvenating experience.

Cleanliness
Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus has garnered numerous reviews highlighting its exceptional cleanliness, particularly within the rooms. Guests frequently note the rooms as being very clean, spacious and modern. Housekeeping is diligent with rooms consistently cleaned daily and towels and bed linen regularly changed. Many guests mention the spotless state of the bathrooms and overall facilities, praising the hotel's immaculate upkeep and attention to detail.

However, some feedback suggests that while individual rooms are well-maintained, communal areas could benefit from more frequent cleaning. A few reviews point out issues with cleanliness in hallways, staircases and specific public areas like around the pool and elevators. Moreover, occasional lapses in cleaning standards are mentioned, such as cobwebs in rooms and late or missed room servicing.

Despite these occasional hiccups, the hotel is generally commended for its high standards of cleanliness, making it a comfortable and pleasant stay for guests.

Staff
The staff at Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus consistently leave a lasting impression on guests, demonstrating exemplary service and friendliness. The reviews highlight that the staff are not only friendly but also extremely helpful and welcoming, creating a warm atmosphere from the moment guests arrive. The reception team, notably including individuals such as Nui, Hannah and Kai, receive special recognition for their exceptional attentiveness and professionalism.

Guests appreciate the staff's ability to communicate effectively in English, adding to their comfort and convenience. Housekeeping personnel are noted for their friendliness and dedication, ensuring rooms are clean and well-maintained daily. Furthermore, the dining staff also contribute positively by being accommodating and providing excellent customer service.

Despite a few isolated mentions of less helpful or busy front desk experiences, the overwhelming sentiment is that the staff go above and beyond to ensure a pleasant stay. Their kindness, attentiveness and willingness to accommodate make the hotel's service a standout feature with numerous guests expressing gratitude and a desire to return.

Overall, the staff at Sugar Marina Hotel CLIFFHANGER Aonang play a crucial role in delivering a high-quality, guest-focused experience, making this hotel a commendable choice for travelers seeking genuine hospitality.

Wi-Fi
The WiFi experience at Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus varies among guests. Many guests appreciated the good, reliable and fast internet service, noting experiences with some of the fastest Wi-Fi in Thailand. Others highlighted strong connectivity, particularly at the pool and lobby and even mentioned rooms equipped with signal boosters for an extremely good connection. However, there were notable complaints about slow speeds, frequent disconnections and the need for daily logins. Some guests found the WiFi completely nonfunctional or described it as absolutely useless. Therefore, while some visitors had a seamless internet experience, others faced significant connectivity issues.

Gym
Many guests had mixed opinions about the gym at Sugar Marina Hotel CLIFFHANGER Aonang. The facility was described as nice by a few with a beautiful view, air conditioning and a selection of equipment including two treadmills and multiple weights. Some found the gym well-equipped and adequate for a basic workout, appreciating conveniences such as provided bathrobes, slippers, umbrellas and mats.

However, a significant number of guests noted that the gym was small, old and required better maintenance. Some equipment was described as outdated, broken and even dangerous. Cleanliness was also a concern for many visitors, who mentioned that the gym was often dusty and in need of a good cleaning. Several comments highlighted that the gym facilities had limited equipment and weights with some finding it disappointingly inadequate for a four-star hotel. Limited opening hours, closing at 8 p.m., also fell short of expectations for some guests.

Overall, while a few appreciated the convenience of having a gym available onsite, many felt that it could benefit from significant improvements in terms of equipment quality, maintenance and cleanliness.

Pool
Travelers to Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus frequently highlight the hotel's multiple pools, praising them for their cleanliness and overall aesthetic appeal. Many describe the pools as being well-maintained with clean and fresh water adding to their pleasurable experience. Guests particularly appreciate the long pool, which is great for swimming laps and is described as spacious and beautiful. The two-pool layout helps to disperse the crowd, offering a more relaxing atmosphere.

Although there are numerous positive remarks, some reviews mention areas for improvement. A few guests note that the pool area requires maintenance, pointing out issues such as broken steps, loose boards and torn sunbeds. Additionally, sun loungers are noted to be in need of repair and some areas are reported to become shaded and less inviting after midday. Despite these issues, the overall sentiment remains positive with guests frequently enjoying direct pool access from their rooms and the beautiful views from the pool areas.

The pools are a significant highlight of the hotel, often cited as a major attraction and a reason for choosing this accommodation. While there are some critiques regarding maintenance and safety, the majority of guests leave satisfied with their poolside experience, suggesting a great place to relax and cool down amidst the inviting pool facilities.

Family
Sugar Marina Hotel CLIFFHANGER Aonang offers a range of amenities and accommodations that are well-suited for families. The hotel features spacious family rooms, including two-room apartments with connecting doors, providing convenience and comfort for larger groups. Reviews highlight the friendly and helpful staff who cater to families, ensuring a pleasant stay for both parents and children.

The hotel boasts a cozy and inviting interior, ideal for families looking for a relaxing environment. Some rooms come equipped with baby cots and balconies offering views of the cliffs, enhancing the overall experience. The pool access rooms and family building, separate from the couples building, provide added convenience and peace of mind for those traveling with young ones.

Located within walking distance of various food outlets and stores, the hotel is positioned conveniently for families to explore the area. Although some reviews noted the presence of noise and small family rooms, the positive experiences significantly outweigh the negatives. Overall, Sugar Marina Hotel CLIFFHANGER Ao Nang is highly recommended for families seeking a comfortable and enjoyable stay in Ao Nang.

4 Star
The Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus is situated in a prime location, offering guests a central and accessible spot for a tranquil retreat, just a 20-minute drive from the airport. This hotel is often praised for providing excellent value for money and a less crowded, quiet getaway, making it an attractive choice for travelers seeking comfortable, modern accommodations at a reasonable price.

The hotel boasts modern and luxurious amenities that many guests feel align with four-star standards. With clean, spacious rooms that some have even rated as five-star, the property delivers on the promise of a high-quality stay. Facilities are described as very functional and contemporary, contributing to an overall sense of luxury and modernity.

However, there are mixed opinions regarding its classification as a four-star hotel. Some guests argue it meets the four-star standards impeccably, while others feel it falls short, suggesting a rating closer to three stars or less. Points of dissatisfaction include the lack of towels, inconsistencies in room conditions and noise levels, which have led some visitors to question its star rating.

Despite some discrepancies and mixed reviews, the hotel is generally seen as a clean and good-quality establishment, offering solid service and amenities typical of a four-star property. It is recommended for those who prioritize location and value in their hotel choices.

Outdoor Pool
The Sugar Marina Hotel CLIFFHANGER Aonang boasts an impressive outdoor pool experience with many guests highlighting its excellent amenities and features. The hotel offers two large, clean and beautiful swimming pools, catering to a variety of preferences and needs. The direct pool access rooms are repeatedly praised for their convenience and added privacy, allowing guests to step right into the water from their accommodations.

Multiple reviews commend the pool's ability to maintain a perfect, refreshing temperature, making it an ideal spot to cool off and escape the heat. Many also appreciate the pool's size, which is large enough for swimming laps and offers a great view of the surrounding mountains, enhancing the overall experience.

Despite some comments about a smaller pool area and outdoor space needing some updates, the pools are generally well-maintained and clean. The combination of a beautiful setting with mountains in the backdrop and accessible in-room pool options, provides a relaxing and enjoyable stay for guests of all ages. The hotel staff, including a special mention of Kai, contributes positively to the overall poolside experience. For those seeking a relaxing swim with a picturesque view, the Sugar Marina Hotel CLIFFHANGER Aonang appears to be a solid choice.

Honeymoon
Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus emerges as an ideal honeymoon destination, offering a romantic ambiance and a serene, beautiful setting. The hotel features a dedicated Honeymoon suite that has been consistently praised for its special touches, including honeymoon setups with swans and petals, adding a touch of romance to guests' stays. Noteworthy are the honeymoon packages and special arrangements tailored specifically for honeymooners, ensuring a memorable experience.

The hotel's staff is frequently commended for their friendliness and attentiveness towards honeymooning couples, going the extra mile to make occasions like surprise birthday celebrations feel extra special. The facilities include unique features such as a bathtub on the balcony, which offers a refreshing and novel experience with a great view overlooking the forest cliffs. This blend of thoughtful service, romantic settings and breathtaking views makes Sugar Marina Hotel CLIFFHANGER Aonang a perfect choice for newlyweds seeking an unforgettable retreat.

Romantic
Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus offers a distinct romantic experience, enhanced by its theme-based decor and breathtaking views. It's an ideal destination for couples celebrating special occasions like anniversaries or honeymoons, adding an extra touch of romance with thoughtful gestures such as beautifully decorated rooms with swans and petals. Guests specifically highlighted the romantic atmosphere, complemented by the surrounding lightning behind the mountains and the inviting romantic balcony. The hotel's ambiance and setup create the perfect environment for couples seeking relaxation, making it highly recommended for honeymoon trips and romantic getaways. The romantic views from the terrace, cozy setting and overall atmosphere often exceed guests' expectations, contributing to an unforgettable stay.


Yes, Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus.

No, Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus doesn't allow dogs.

No, parking facilities aren't available at Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus.

Yes, Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus has a gym.

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