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Summary of reviewsBalneario de Archena - Hotel León is an ideal retreat nestled in a tranquil valley, offering easy access to renowned hot springs and spa facilities. The serene environment, characterized by well-maintained gardens and picturesque landscapes, adds to the hotel's charm, making it perfect for relaxation. The location's proximity to a beach resort and various dining options further enhances its appeal.
Breakfast at the hotel is generally well-received, described as varied and abundant, although there are occasional criticisms about the quality and lack of options for special dietary needs. Dinner receives mixed feedback with some appreciating the value and variety, while others express dissatisfaction about the buffet offerings and service.
Reviews suggest that the rooms are spacious and the beds comfortable, but many note that the accommodations are outdated and in need of renovation. Cleanliness is praised across most areas of the hotel, including the rooms and spa facilities, although some issues have been reported, such as dust and minor hygiene concerns in the spa.
The staff are often highlighted for their friendliness and professionalism, significantly enhancing the guest experience. Some areas for improvement include reception efficiency and more consistent service quality.
The hotel's spa is highly appreciated for its extensive, clean facilities and beneficial health treatments. The thermal pools, both indoor and outdoor, are particularly popular, although crowding and occasional hygiene issues are noted. The pools, praised for their variety and thermal features, also attract positive feedback, though they can become crowded during peak times, affecting the ambiance.
Parking at the hotel, while convenient, incurs an additional cost, which some guests feel should be included in the room price. The hotel is also seen as a family-friendly destination, offering various activities for children.
Overall, Balneario de Archena - Hotel León offers a serene environment, excellent spa facilities and friendly service, making it a popular choice for those seeking relaxation, despite some areas needing improvement. Show more
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Categories
Resort with EV Charging Stations
Resort with Spa
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
3-Star Resort
Resort with Outdoor Pool
Resort with Indoor Pool
Resort with Heated Pool
Room Types
Classic Double or Twin Room with Spa AccessThis Castillian-style room comes with a balcony, air-conditioned and heating. The private bathroom is equipped with a bath tub, bathrobe and toiletries.
This room includes access to the thermal pools.
Superior Room - SPA AccessThis room has a private terrace measuring 8-10 m².
Family Room with Spa accessSpacious room for 3 adults or 2 adults and 1 child.
About Balneario de Archena - Hotel León
License: H.MU.473
Guest Reviews
7.9
Good
Location
Nestled in a picturesque, tranquil valley, the Balneario de Archena - Hotel León boasts an excellent location highly praised by its visitors. The hotel is adjacent to the renowned hot springs and spa facilities, offering guests the convenience of easy access to these therapeutic waters. The serene environment, enveloped by nature and the well-maintained gardens amplify the ambiance, making it a cozy retreat.
The proximity to the beach resort and its facilities adds a layer of comfort and the complex includes several restaurant-bars, allowing for varied dining options within easy reach. The landscape around the hotel is notably beautiful, featuring a well-preserved, scenic setting that enhances the overall experience.
Guests appreciate the quiet and relaxing atmosphere, which is perfect for unwinding. Furthermore, the location is universally praised for its convenience with everything accessible within the same enclosure, making it straightforward to navigate from the hotel to the spa and pool areas. The hotel’s surroundings are not only charming but also contribute substantially to a rejuvenating stay, underlined by the proximity to the thermal circuits and natural baths.
Overall, the Balneario de Archena - Hotel León offers an excellent location for those seeking relaxation and tranquility with the added benefit of being situated within a beautifully maintained and serene environment.
Breakfast
Breakfast at the Balneario de Archena - Hotel León garners mixed reviews from guests, reflecting a spectrum of experiences. On the positive side, many guests appreciated the breakfast for being substantial and varied; terms like “excellent,” “very good,” “delicious,” and “abundant” frequently describe the offerings. The buffet style is highlighted as varied with ample options, making it a noteworthy part of the stay. Guests particularly enjoyed the abundance and taste, noting that it often surpassed other meals like dinner.
However, some guests expressed dissatisfaction pointing out that the breakfast could lack variety and quality at times. Complaints mention that it was sometimes “modest,” with limited choices especially in terms of gluten-free options, different types of milks, fruits and yogurts. The coffee received notably negative feedback, described as terrible from the electric coffeemakers. Price was another point of contention with several guests feeling that the 10€ per person charge was overpriced relative to the value provided.
Despite these critiques, the overall sentiment leans towards a positive view of the breakfast, especially appreciating its completeness and diversity. Guests looking to enjoy a hearty start to their day might find the breakfast satisfactory, though those with specific dietary preferences or higher expectations for a gourmet experience could be less impressed.
Dinner
Dinner at Balneario de Archena - Hotel León has received mixed feedback from guests. Some diners appreciated the varied options for lunch and dinner, finding it to be good value for money with a plentiful dinner experience. However, many reviews highlighted significant areas for improvement. Common complaints include a lack of variety in the buffet with some describing the food as lukewarm, scarce and even awful. The price of dinner was also criticized for being too high given the quality and variety of food available. Additionally, service issues were mentioned with slow and absent-minded service detracting from the dining experience. While some guests enjoyed great meals at the Agua restaurant, the overall consensus suggests that the dinner offerings, particularly the buffet, need substantial improvement to meet expectations.
Rooms
The guest reviews for the rooms at Balneario de Archena - Hotel León primarily point out the outdated nature of the accommodations. Many guests noted that the rooms and furniture are old and in need of renovation with reports of worn-out and chipped wood, old carpets and dated decor. Issues such as the lack of basic amenities, including hairdryers and refrigerators, were mentioned frequently. Several guests also mentioned problems with cleanliness, from dusty rooms to dirty quilts and even instances of ants. The sound insulation was another significant concern with noise from adjacent rooms and even malfunctioning air conditioning units disrupting the stay.
On a positive note, some guests appreciated the spaciousness of the rooms and the comfortable beds, praising the cleanliness and quiet of the spaces. Views from the rooms, particularly those overlooking gardens or mountains, were highlighted as pleasant aspects. Despite the numerous criticisms, some guests found the rooms to be quite acceptable and clean, enjoying the tranquility and privacy offered by the terraces.
However, what's clear is that the rooms' overall condition and lack of updates seem to mar the overall guest experience at this hotel.
Beds
Guest reviews regarding the beds at Balneario de Archena - Hotel León present a mixed picture but lean predominantly towards the negative. Guests frequently note that the beds are uncomfortable with mattresses described as hard, outdated and worn-out, contributing to a less-than-ideal sleeping experience. There is a recurrent complaint about the hotel not offering double beds, often providing two single beds pushed together, which was inconvenient for guests wanting to sleep together.
Additionally, pillows also receive negative feedback, being characterized as thin, uncomfortable and often contributing to the overall discomfort. Despite the abundance of negative remarks, a few guests found their beds to be comfortable, mentioning the spaciousness of the rooms and occasionally appreciating the softer options available.
Overall, while some guests did rest well, the hotel might benefit from updating and improving their bedding to meet guest expectations better.
Cleanliness
Balneario de Archena - Hotel León is often praised for its high standards of cleanliness. Many guests commend the clean rooms and spotless bathrooms, along with the general cleanliness of the hotel's common areas and facilities. The cleanliness extends to the spa areas as well, where guests describe the environment as very clean and recommend the bathing areas.
However, not all reviews are entirely positive. Some guests have pointed out issues such as dust under the bed, poor hygiene in the spa area and dated furniture that could use a renovation. There have been mentions of stained sheets, leftover food in spa water and occasional dust mites in the rooms. Despite these critical observations, the majority of feedback highlights excellent cleanliness and comfortable, well-maintained facilities.
The friendliness of the staff also adds to the positive experience, making the hotel a suitable choice for relaxation and comfort. While there are some areas for improvement, particularly concerning the spa's hygiene and certain room features, the prevailing perception of Balneario de Archena - Hotel León is that of a clean and serene retreat ideal for unwinding.
Staff
When it comes to the staff at Balneario de Archena - Hotel León, the reviews predominantly highlight a largely positive experience. Guests frequently commend the overall friendliness and attentiveness of the staff members, noting that individuals at the reception, restaurant and cafeteria are particularly kind and professional. Special mentions go to specific staff members like Belén and Natasha, who are praised for their exceptional service and helpfulness. The personal treatment and customer attention are consistently described as excellent, contributing to a welcoming atmosphere throughout the hotel.
However, there are a few areas where improvement could be made. Some guests mention that the reception can be slow and that service can vary with occasional reports of less friendly interactions. Waiting times at check-in and check-out have also been noted as areas of concern. Despite these occasional drawbacks, the general consensus is that the staff's friendly demeanor and good service significantly enhance the overall guest experience at the hotel.
Spa
Balneario de Archena - Hotel León's spa receives praise for its impressive thermal pools and beneficial health treatments. Guests appreciate the all-day access to the spa facilities, emphasizing the thermal pools, heated loungers and the various spa circuits, which are described as very nice and spectacular. The spa's beautiful and spacious layout, including both indoor and outdoor thermal areas and the surrounding scenic landscape, provide a pleasant and relaxing environment.
The cleanliness of the spa generally wins approval and visitors often commend the friendly and supportive spa staff. There are additional highlights, including massages, which are noted for their quality and effectiveness and a variety of therapeutic treatments such as mud baths. The spa also offers convenient access from the hotel with some rooms directly connected to the spa facilities.
However, the spa does face some criticisms. It can be very crowded, especially with children, which detracts from the relaxing atmosphere. Some guests also mention issues with leftover food in the pools and a lack of hygiene in certain areas. Additionally, navigating through the garden and outdoor areas to access the spa can be uncomfortable, particularly in colder weather. The spa's booking system can occasionally be problematic with slots being fully booked at times.
Overall, despite the occasional drawbacks, Hotel León's spa is highly recommended for its extensive facilities, relaxing environment and health benefits. For a more serene experience, visiting during weekdays is advisable to avoid the weekend crowds.
Pool
Balneario de Archena - Hotel León boasts an array of impressive pool facilities that have garnered significant praise from guests. The selection includes a variety of options such as thermal spa pools, children's pools and both indoor and outdoor pools. Visitors have highlighted the overall cleanliness and good size of the pools with unlimited access to the spa being a major plus. The thermal water pools, often described as wonderful and well-maintained, are particularly popular, providing comfortable and warm experiences with jets that enhance relaxation.
Despite the many positive aspects, some concerns have been noted. For instance, the pools can become quite crowded, particularly in the afternoon and during peak times, raising concerns about pandemic risks. The noise level also tends to rise with the crowds, occasionally making it difficult to enjoy a peaceful swim. Additionally, there have been comments about the swimming pools being located 200 meters outside the hotel, which might be inconvenient for some guests.
The pool area itself is appreciated for being spacious, though improvements could be made in areas such as the pool cafeteria and surveillance. Overall, while the pools at Balneario de Archena - Hotel León receive high marks for their cleanliness, variety and thermal features, visitors should be prepared for potential crowding and noise during busy periods.
Parking
The guest reviews of Balneario de Archena - Hotel León convey that the parking situation at the hotel is a point of contention. Reviewers consistently highlight that parking at the hotel is not free and comes with an additional cost of €8 per day. This cost is mandatory with no free parking alternatives available, which some guests feel should be included in the price of the stay. Despite this, the parking situation is clearly communicated and seems to be well-structured, allowing guests to park directly in the complex's lot for convenience. However, the cost aspect is a recurring theme, mentioned frequently as an extra expense that some guests find excessive.
Family
Balneario de Archena - Hotel León offers a variety of activities that cater to all ages, making it a popular spot for families traveling with children. One of the highlights for younger guests is the dedicated children's pool, which provides a safe and enjoyable area for kids to splash around. The hotel complex is praised for being complete with activities suitable for all age groups, ensuring that everyone in the family can find something engaging to do.
Family days spent at the hotel are described as enjoyable with many customers bringing their children along to experience the amenities. Despite the facilities being family-friendly, some reviews note that better supervision of children and adherence to pool rules could enhance safety and overall guest experience. Ensuring necessary amenities like a mini fridge in the room for those traveling with babies can add to the comfort of family stays.
Overall, Balneario de Archena - Hotel León is recognized as a suitable destination for both family relaxation and enjoyable getaways, balancing the needs of both adult and child guests effectively.
3 Star
Balneario de Archena - Hotel León is generally regarded as a solid option for a three-star hotel, offering good value for money. Its interior carries a typical Spanish charm, albeit somewhat old-fashioned, suggesting a need for refreshment and modern updates. While the hotel is not on par with four-star establishments and some aspects, such as outdated furnishings, hint at its three-star status, it remains a decent choice for the budget-conscious traveler. The hotel showcases a mix of charm and necessity for improvement to fully align with contemporary standards.
Outdoor Pool
The outdoor pool area at 'Balneario de Archena - Hotel León' is highly praised for its spaciousness and ability to keep guests entertained for an entire day. Families particularly appreciate the children's pool. The facilities are described as ideal for outdoor relaxation, offering a great experience with the pools, especially those with jets and thermal features. The pool that overlooks the outdoors stands out for its captivating view and guests find the thermal circuit area, encompassing both indoor and outdoor pools, to be splendid. Overall, the outdoor pools contribute significantly to the enjoyable stay at this hotel, providing a mix of relaxation and fun.
Indoor Pool
Guests at the Balneario de Archena - Hotel León have provided positive feedback regarding the indoor pool and associated facilities. The indoor pool is part of a well-received thermal circuit that also includes an outdoor pool. The thermal pools are frequently described as splendid, large and interesting, contributing to an enjoyable overall experience. Guests expressed pleasure with the choice of thermal baths offered at the hotel. The presence of two pools, one indoor and one outdoor, adds to the comfort, although the outdoor pool is noted to be somewhat small but adequately heated. However, there are mentions of ventilation issues in the indoor pool area and instances where the indoor pool was closed for maintenance without prior notice. Despite these minor setbacks, the facilities including both pools and the breakfast are widely appreciated.
Yes, Balneario de Archena - Hotel León has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Balneario de Archena - Hotel León.
No, Balneario de Archena - Hotel León doesn't allow dogs.
Yes, parking facilities are available at Balneario de Archena - Hotel León.
No, Balneario de Archena - Hotel León doesn't have a gym.