Balneario de Archena - Hotel Termas
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Summary of reviewsBalneario de Archena - Hotel Termas is a haven of tranquility and natural beauty, nestled amidst majestic mountains and the gentle flow of the Rio Segura. Its serene setting, surrounded by lush nature and beautiful parks, enhances its charm, making it an ideal destination for relaxation. Guests appreciate the hotel's convenient location near the town, allowing easy access to local amenities and its modern spa facilities housed in historic buildings with stunning architecture featuring occasional Middle Eastern influences. The thermal area and various pools provide a delightful mix of relaxation and fun for both families and individuals.
The hotel excels in cleanliness, offering a pristine and peaceful environment with well-maintained facilities, including the spotless spa, pools and gardens. The thermal pools and beauty areas are especially praised for their cleanliness and the wide range of features they offer, from thermal and heated pools to sunbeds and shades, creating a comfortable and enjoyable experience.
Guests generally find the rooms spacious, comfortable and well-equipped with stunning views of the surrounding scenery. However, some have noted the need for renovations due to occasional issues like outdated decor, unpleasant odors and poor soundproofing. Despite these drawbacks, the rooms' comfort and cleanliness contribute significantly to a restful stay.
The breakfast buffet is often highlighted as a standout aspect of the stay, celebrated for its delicious and varied selection, although some guests have pointed out occasional issues with item replenishment and organization. The dinner experience, on the other hand, receives mixed reviews. While some meals are praised, many guests feel the quality, variety and overall dining experience fall short of the hotel's four-star standard.
The staff at Hotel Termas receive commendations for their friendliness, attentiveness and professionalism, particularly the reception staff known for their helpfulness and welcoming demeanor. However, there are occasional instances of inconsistency with a few guests encountering unfriendly or uninformative employees.
The spa experience at Balneario de Archena - Hotel Termas is revered for its beautiful thermal pools and impressive treatments, offering a soothing and relaxing environment enhanced by the presence of Roman ruins. Yet, its popularity can lead to overcrowding, which sometimes disrupts the peaceful ambiance, especially with the presence of many children.
Additionally, guests appreciate the convenience of the hotel's underground parking, although it comes at a daily fee of 8 euros, which some consider a reasonable cost for the ease it provides. Public parking options are limited and less convenient, making the hotel's paid parking a preferred choice.
For families, the hotel offers a conducive environment with amenities catering to both adults and children. However, the bustling atmosphere due to the presence of many families can sometimes detract from a purely relaxing experience.
Overall, Balneario de Archena - Hotel Termas stands out for its excellent location, serene environment, cleanliness and friendly staff, making it a solid choice for relaxation and family-friendly enjoyment amidst beautiful natural surroundings. Balancing some of the less favorable aspects, such as room updates and dining enhancements, could further elevate the guest experience.
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The hotel excels in cleanliness, offering a pristine and peaceful environment with well-maintained facilities, including the spotless spa, pools and gardens. The thermal pools and beauty areas are especially praised for their cleanliness and the wide range of features they offer, from thermal and heated pools to sunbeds and shades, creating a comfortable and enjoyable experience.
Guests generally find the rooms spacious, comfortable and well-equipped with stunning views of the surrounding scenery. However, some have noted the need for renovations due to occasional issues like outdated decor, unpleasant odors and poor soundproofing. Despite these drawbacks, the rooms' comfort and cleanliness contribute significantly to a restful stay.
The breakfast buffet is often highlighted as a standout aspect of the stay, celebrated for its delicious and varied selection, although some guests have pointed out occasional issues with item replenishment and organization. The dinner experience, on the other hand, receives mixed reviews. While some meals are praised, many guests feel the quality, variety and overall dining experience fall short of the hotel's four-star standard.
The staff at Hotel Termas receive commendations for their friendliness, attentiveness and professionalism, particularly the reception staff known for their helpfulness and welcoming demeanor. However, there are occasional instances of inconsistency with a few guests encountering unfriendly or uninformative employees.
The spa experience at Balneario de Archena - Hotel Termas is revered for its beautiful thermal pools and impressive treatments, offering a soothing and relaxing environment enhanced by the presence of Roman ruins. Yet, its popularity can lead to overcrowding, which sometimes disrupts the peaceful ambiance, especially with the presence of many children.
Additionally, guests appreciate the convenience of the hotel's underground parking, although it comes at a daily fee of 8 euros, which some consider a reasonable cost for the ease it provides. Public parking options are limited and less convenient, making the hotel's paid parking a preferred choice.
For families, the hotel offers a conducive environment with amenities catering to both adults and children. However, the bustling atmosphere due to the presence of many families can sometimes detract from a purely relaxing experience.
Overall, Balneario de Archena - Hotel Termas stands out for its excellent location, serene environment, cleanliness and friendly staff, making it a solid choice for relaxation and family-friendly enjoyment amidst beautiful natural surroundings. Balancing some of the less favorable aspects, such as room updates and dining enhancements, could further elevate the guest experience.
Resort with EV Charging Stations
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
4-Star Resort
Resort with Outdoor Pool
Resort with Indoor Pool
Resort with Heated Pool
About Balneario de Archena - Hotel Termas
License: H.MU.011
Guest Reviews
Location
The hotel is conveniently situated near the town, providing easy access to local amenities while maintaining a sense of seclusion and peace. Guests appreciate the easy access to the spa with its modern amenities housed in beautifully renovated historic buildings. The architecture of the hotel itself, described as beautiful and occasionally with Middle Eastern influences, adds to the enchanting experience.
The expansive thermal area and various pools are highlights, offering a perfect mix of relaxation and fun for families and individuals alike. The cozy, quiet rooms, some with views of the scenic courtyard or river, further enhance the restful ambiance of the place. Though some guests noted the need for a car or taxi due to the remote aspects of the location, the overall sentiment favors the tranquil, picturesque setting.
Overall, Balneario de Archena - Hotel Termas stands out for its excellent location, surrounded by beautiful scenery and the added charm of its historic yet modernized facilities.
Breakfast
However, there are some areas for improvement noted. A few guests mentioned that breakfast items were not replenished quickly, leading to a limited selection at times. There were also comments about certain items like fresh fruit and English-style cooked breakfast being in short supply. Some guests found the price for breakfast to be a bit excessive and noted that the quality didn't always match the cost.
Additionally, there were mixed reviews regarding the organization and service during breakfast with some encountering slow service and poorly organized buffets. A few guests also criticized the quality of the coffee, describing it as diluted or terrible. Despite these critiques, many guests still found the overall breakfast experience at the hotel satisfying and enjoyable.
Dinner
Diners also felt that the menu lacked diversity and the options were quite simple, which is not ideal for a four-star hotel. Complaints also arose over the dinner service with some guests waiting a long time to be served and some receiving incorrect orders or cold meals. The ambiance and food quality at certain restaurants were compared unfavorably to school dinners by some reviewers.
While certain aspects such as the modern setting of the Water Restaurant were appreciated, the widespread consensus was that the food and overall dining experience left much to be desired. For those looking for alternatives, nearby food options were seen as a viable preference. Visitors also expressed displeasure about the high cost of dining with several pointing out that the price increase did not correspond with an increase in food quality. Despite some positive notes, the overarching sentiment suggests that the dining experience at Hotel Termas could benefit from substantial enhancements.
Rooms
However, there are notable areas where the hotel falls short. The rooms are often described as outdated with some guests experiencing unpleasant odors, poor soundproofing and visible wear and tear. Issues such as malfunctioning air conditioning, smoky atmospheres and subpar views from certain rooms were also pointed out. Some rooms were not accessible without climbing stairs, which could be a concern for guests with mobility issues.
Overall, while the rooms at Hotel Termas generally offer spaciousness and comfort, there is a clear need for renovations and better maintenance to meet the expectations of a 4-star hotel. Balancing the beautiful and historic charm of the hotel with necessary modern updates could significantly enhance the guest experience.
Beds
However, not all guests share this positive sentiment. Some report issues with hard, stiff mattresses that caused discomfort and back pain. A recurring problem involves the merging of two single beds to meet double bed requests, which sometimes resulted in inconvenient gaps, although a few guests noted that the gap was barely noticeable. Additionally, several reviews mention the low quality and size of pillows, affecting the sleep experience.
Overall, while a significant number of visitors enjoy comfortable and sizable beds, the hotel's bed provision shows variability with some guests experiencing challenges in achieving a restful night's sleep.
Cleanliness
Staff
However, the experiences with the staff are not universally positive. While many employees are described as polite and very accommodating, there are instances of certain team members exhibiting unfriendly or uncommunicative behavior. This inconsistency is noted by guests who found some employees to be unresponsive or displaying a negative attitude. Despite these outliers, the overall character and treatment by the hotel workers, especially in the spa, hotel and restaurants, receive high marks for their attentiveness and respectfulness.
The reception area is a focal point of both praise and critique. Some guests experienced excellent service with staff members providing master classes on the spa’s history and ensuring a smooth check-in process, while others found the receptionists to be unhelpful or brief. Nonetheless, the majority consensus is that the staff’s friendly and professional approach significantly enhances the hotel experience, making them a standout feature of the stay at Hotel Termas.
Spa
Guests appreciate the convenience of the spa facilities, describing the surroundings as beautiful and the environment as conducive to relaxation. The thermal area is considered immense and spectacular with features like the lazy river and aromatherapy massages standing out as particularly delightful experiences.
However, the spa's popularity can be a double-edged sword. Numerous reviews comment on the overcrowding, particularly in the thermal pools and indoor areas, making it difficult to find peace and quiet. Families with children frequent the spa, which can sometimes turn the serene environment into something reminiscent of a water park, complete with noise and activity that might not appeal to all visitors.
The spa remains clean and well-maintained with attentive service from staff members, although some guests have noted that the establishment can seem neglected due to ongoing construction in some areas. Furthermore, while the treatments exceed expectations, the overall spa experience varies with some reviews suggesting it might not be worth the cost, especially during peak times.
Despite these nuances, the traditional yet pleasant ambiance of Balneario de Archena - Hotel Termas, coupled with its excellent pools and spa facilities, make it a worthwhile visit for those looking to indulge in some thermal therapy and relaxation amidst beautiful surroundings.
Pool
Guests also enjoy the ability to stay in the water for as long as desired with access to pools readily available even post check-out. The pool environment, which includes both indoor and outdoor options, adds to the allure, providing a blend of relaxation and fun.
Nonetheless, the popularity of these facilities results in overcrowded conditions, particularly evident in both the indoor and outdoor pools. The presence of many children and the massification of the spa area can detract from the tranquility and relaxation some guests seek. Issues such as chipped paint, broken lockers and fallen tiles also point to the need for better maintenance in certain areas.
Despite the overcrowding and maintenance concerns, the thermal pools and beauty areas remain highly rated for their cleanliness and variety of features. The general consensus highlights the excellent pool environment set within a picturesque property, enhancing the therapeutic and leisurely appeal of the hotel’s offerings.
Parking
Public parking options are limited and often far from the hotel, making the hotel's paid parking the most viable option for most visitors. The lack of free or accessible alternatives means guests must typically accept the 8-euro daily fee. While the cost may be seen as a downside, the convenience and ease of using the hotel's parking facilities are appreciated by many.
Family
However, the presence of many children, particularly in the pools, often leads to a bustling, water-park-like environment. This can sometimes detract from the overall relaxation experience, as the pools become crowded and noisy with families even bringing babies. Despite this, for those looking for a family-oriented getaway, the amenities largely cater well to both adults and children, ensuring that everyone can find enjoyment.
While the hotel excels in cleanliness and accessibility, some guests note a lack of entertainment options specifically designed for children, aside from the pools. Extra activities, although available, come at an additional cost which some may find prohibitive. The necessity to pay for parking is another point raised by guests.
In summary, 'Balneario de Archena - Hotel Termas' offers a balanced experience with its emphasis on family comfort and accessibility, though it may lean towards a lively atmosphere due to the high number of young visitors.
4 Star
Heated Pool
Outdoor Pool
However, it is worth noting that some guests found the outdoor pool to be a bit noisy at times. There were also instances when people with dirty bathrobes were reported to enter the dining room, which detracted from the overall cleanliness. The outdoor pool was undergoing renovation on occasion, leading to it being unavailable, which might impact the experience for some visitors.
Overall, the garden and pool areas are considered a highlight of the hotel, offering a tranquil and scenic retreat perfect for relaxation amidst beautiful natural surroundings.
Indoor Pool
Romantic
Yes, Balneario de Archena - Hotel Termas has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Balneario de Archena - Hotel Termas.
No, Balneario de Archena - Hotel Termas doesn't allow dogs.
Yes, parking facilities are available at Balneario de Archena - Hotel Termas.
No, Balneario de Archena - Hotel Termas doesn't have a gym.
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