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Summary of reviewsHampton Inn & Suites-Asheville Biltmore Village, NC enjoys an enviable location just minutes from the renowned Biltmore Estate and is praised for its convenience to local attractions and ease of access via Route 40. The hotel is celebrated for its immaculate cleanliness and well-maintained property, featuring contemporary decor and spacious rooms. Guests frequently highlight the impeccable service and friendliness of the staff, contributing significantly to their positive experience.
The complimentary breakfast garners consistent praise for its variety and quality with numerous options including hot items and healthy choices. Guests appreciate the fresh and plentiful offerings, as well as the clean and inviting dining facilities. The hotel's accommodations are noted for their comfort and modern amenities with many guests finding the beds extremely comfortable and the rooms well-appointed and quiet. While there are occasional mentions of minor issues such as firmness of the mattresses, the overall sentiment is one of satisfaction.
Guests also commend the indoor pool, especially families with children, despite a few wishing it were warmer. The combination of its prime location, excellent service, cleanliness and comfortable rooms makes Hampton Inn & Suites-Asheville Biltmore Village, NC an ideal choice for visitors looking to explore the Asheville area and its attractions. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Studio Suite - Non-SmokingThis studio has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
Executive King Room - Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
King Room - Mobility Access/Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Studio Suite with Two Queen Beds - Non-SmokingThis studio features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Wide Queen Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Nestled just minutes from the renowned Biltmore Estate, Hampton Inn & Suites-Asheville Biltmore Village boasts an enviable location that receives consistent praise. Its proximity to Biltmore Village makes it easy for guests to explore popular local attractions. Visitors frequently highlight the hotel's wonderful, convenient and fabulous placement, emphasizing its close proximity to everything they wanted to see. The hotel’s location just off Route 40 is particularly noted for its convenience for exploring the entire Asheville area, making it perfect for tourists and business travelers alike.
The property itself is described as very clean and well-maintained, featuring beautiful decor and spacious rooms. Guests appreciate the ease of walking to nearby amenities and dining options. The included breakfast and consistently good service also contribute to the overall positive experience. With a great blend of accessibility, comfort and prime location, this hotel stands out as an ideal base for visiting the Biltmore Estate and other attractions in Asheville.
Breakfast
The breakfast at Hampton Inn & Suites Asheville Biltmore Village, NC consistently receives positive feedback from guests. There is a general consensus that the breakfast options are excellent with many choices available, including a nice variety of hot items like tasty eggs. Guests appreciate that the food is good and plentiful every day with some highlighting that the breakfast exceeds expectations. Additionally, there are healthy choices and a satisfying selection that includes fruit-infused water and all-day coffee in the lobby.
Guests frequently mention the courteous and helpful staff who contribute to the enjoyable breakfast experience. The facilities are well-maintained, ensuring that the wide assortment of foods is kept fresh and appealing. Although there are minor criticisms, such as running out of eggs one morning or occasional less-than-great items, the overwhelmingly positive reviews emphasize the delicious, varied and well-maintained breakfast offerings.
Overall, the breakfast at this hotel notably stands out with many guests highlighting it as one of the best features of their stay.
Rooms
Guests consistently praise the rooms at Hampton Inn & Suites-Asheville Biltmore Village, NC for their cleanliness and comfort. The spaces in the rooms are often described as spacious, clean and well-maintained with many appreciating the contemporary decor and updated amenities. Beds are noted for being extremely comfortable and there's frequent mention of the rooms being both quiet and well-appointed. Some rooms have large, open plans, which many guests find accommodating. Additionally, the bathrooms and showers receive positive feedback for being modern and functional. While most reviews highlight the positive aspects, a few mention minor downsides such as a musty smell in some rooms or the room size feeling tight for some visitors. Overall, guests find the hotel to be clean, new and conveniently located with excellent staff service adding to the positive experience.
Beds
The beds at Hampton Inn & Suites-Asheville Biltmore Village, NC have received mixed feedback from guests. Many visitors found the beds to be comfortable with descriptions like comfy, immensely comfortable and extremely comfortable frequently mentioned. Some noted that they had great nights of sleep on these beds, while others highlighted that the beds were exceptionally cozy, which aligns with their experiences at other Hampton Inns. However, not all reviews were positive. Several guests found the mattresses to be too firm or even hard and some encountered lumpy mattresses. A few guests experienced discomfort, waking up with aches from the spring mattresses and there were complaints about the pillows as well. Overall, while many guests enjoyed a restful sleep, there were varying experiences regarding the comfort of the beds.
Cleanliness
Located conveniently close to major destinations and highways, the Hampton Inn & Suites in Asheville Biltmore Village, NC stands out primarily for its impeccable cleanliness. Guests consistently note the exceptionally clean and comfortable rooms with modern and spacious settings that provide a pleasant stay. The hotel's entire facility, including the guest laundromat, is described as sparkling clean and very well-maintained. Visitors also appreciate the comfortable beds and well-kept bathrooms, highlighting the property's commitment to providing a hygienic environment. The courteous and helpful staff further enrich the experience, ensuring cleanliness and comfort are paramount. Overall, this hotel is a top choice for anyone prioritizing cleanliness and convenience.
Staff
Guests of the Hampton Inn & Suites in Asheville Biltmore Village, NC, have overwhelmingly positive things to say about the hotel staff. The front desk team is frequently praised for being cheerful, helpful and friendly with specific mentions of a front desk lady who provided excellent service. Many reviewers highlight the staff as excellent, amazing and super helpful and courteous. The staff's friendliness and welcoming nature consistently impressed visitors, who appreciated their attentiveness and the helpful suggestions they provided. Overall, guests seem to find their interactions with the hotel staff to be a significant part of their positive experience.
Pool
The Hampton Inn & Suites in Asheville Biltmore Village, NC, features an indoor pool that is well-received by guests, particularly families with children who frequently use and enjoy it. Despite a few remarks about wishing the pool was warmer, the overall sentiment is positive with guests describing the pool as very good. The pool area is noted to look nice and provides a basic but satisfactory swimming experience.
Yes, Hampton Inn & Suites-Asheville Biltmore Village, NC has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites-Asheville Biltmore Village, NC.
No, Hampton Inn & Suites-Asheville Biltmore Village, NC doesn't allow dogs.
No, parking facilities aren't available at Hampton Inn & Suites-Asheville Biltmore Village, NC.
Yes, Hampton Inn & Suites-Asheville Biltmore Village, NC has a gym.