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Summary of reviewsHampton Inn Atlanta-Buckhead is frequently praised for its excellent location in the vibrant Buckhead area, providing easy access to numerous attractions, shopping malls, restaurants and cultural sites. Many guests enjoy the convenience of free parking, proximity to the MARTA shuttle and the ability to walk to nearby dining options. The hotel staff is often highlighted for their friendliness and attentiveness, adding positively to the overall guest experience.
The hotel's breakfast service is noted for its quality and variety, offering fresh and hot options like eggs, sausages, potato hash, oatmeal, fruit and popular cinnamon-flavored waffles. Although some guests mentioned occasional inconsistencies in food quality and minor lapses by staff, the breakfast experience is generally well-received, enriching the stay for both adults and children.
Guest reviews commend the cleanliness of the rooms and common areas, which are described as well-maintained and comfortable. Effective air conditioning, comfortable beds and ample amenities enhance the comfort of the rooms. However, some guests pointed out issues like small room sizes, outdated facilities and occasional maintenance oversights. Despite these critiques, the overall sentiment emphasizes cleanliness and the helpfulness of the staff.
Parking at the hotel is a significant plus with many guests appreciating the convenience of free underground parking. Though some noted the parking lot could be larger and mentioned occasional fees, the accessible and ample parking spots are generally well-regarded.
Overall, while the Hampton Inn Atlanta-Buckhead does have areas needing improvement, such as renovation of outdated rooms and enhanced attention to detail in housekeeping, the central location, friendly staff, comfortable accommodations, quality breakfast and convenient parking make it a recommended choice for travelers seeking value and comfort in a central urban setting. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King Room - Non-SmokingThis room features a microwave and refrigerator.
Queen Room with Two Queen Beds - Non-SmokingThis room features a microwave and refrigerator.
Queen Room with Roll-In Shower - Mobility Access/Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Room with Mobility Access/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Situated in the heart of Buckhead, the Hampton Inn Atlanta-Buckhead receives consistent praise for its prime location. Guests appreciate its centrality, highlighting the convenience of being close to numerous attractions and amenities. With easy access to shopping malls, restaurants and cultural sites like the botanical garden and multiple museums, the hotel's location is ideal for both leisure and city exploration. Many reviewers noted that the area is beautiful and that they enjoyed walking to nearby dining options. The convenience of free parking and proximity to the MARTA shuttle adds to the appeal, making it a straightforward choice for travelers.
The neighborhood itself offers a mix of activities and a vibrant atmosphere, making it convenient for everything from dining out to attending concerts. The hotel's position also facilitates easy travel to key Atlanta sights like the GA Aquarium and Zoo Atlanta, usually within a 15-20 minute drive.
In addition to the prime location, the hotel staff is frequently complimented for their friendliness and attentiveness, which enhances the overall guest experience. Clean rooms and good amenities like a sizable pool and complimentary cookies and drinks are also appreciated by visitors. For those looking for a blend of convenience, value and comfort in a central urban setting, Hampton Inn Atlanta-Buckhead is frequently recommended.
Breakfast
At Hampton Inn Atlanta-Buckhead, guests have praised the breakfast consistently for its quality and variety. Many found it to be fresh, hot and with plenty of choices, making mornings at the hotel a pleasant experience. Positive mentions highlight that the breakfast included a diverse spread such as eggs, sausages, potato hash, oatmeal and fruit. The availability of both turkey and pork sausages, along with a popular waffle maker, added to the extensive options. Guests particularly enjoyed the cinnamon-flavored waffles and appreciated the clean breakfast area.
Although there were a few comments about the lack of sliced fruit and minor inconsistencies in quality on different days, overall sentiments were upbeat. The breakfast was described as amazing, great and even the best one ever experienced at a hotel by some guests. The complimentary breakfast service was seen as a valuable perk, especially given its array of offerings.
However, there were occasional remarks about the staff needing to be more attentive to supplies and the overcooking of some items. Despite this, the overall consensus is that the breakfast at Hampton Inn Atlanta-Buckhead significantly enriches the stay, pleasing both adults and children alike with its variety and taste.
Rooms
Guests generally found the rooms at Hampton Inn Atlanta-Buckhead to be clean and comfortable. Several reviews mentioned the cleanliness of the rooms, emphasizing well-kept spaces and fresh environments in true Hampton form. The air conditioning was noted to be very effective, adding to the comfort of the rooms. Beds were frequently described as comfortable and the rooms had the necessary amenities in the bathrooms.
Guests appreciated the spaciousness of some rooms, though others found certain rooms to be cramped, especially those with two double beds. The modern design and good location of the hotel were highlights. However, some felt the facility was in need of renovation, noting issues like worn-out mattresses, damaged doors and occasional maintenance oversights.
Despite some negative mentions of small room sizes, mold on the ceiling and non-functional refrigerators, the overall sentiment leaned positive, particularly focused on cleanliness and comfort. The hotel staff were described as very helpful and respectful, adding to a pleasant stay experience.
Beds
Guests of Hampton Inn Atlanta-Buckhead have provided mixed feedback regarding the beds, mostly highlighting their comfort. Many reviews praise the beds for being very comfortable and conducive to a good night's sleep with terms such as comfy and soft frequently used. Some guests even noted that the beds compensated for other minor issues. However, there were a few recurring concerns, including comments about beds being too hard or worn out and pillows flattening quickly. Overall, while the majority found the beds comfortable and the rooms meeting expectations, there are a few areas where improvement could enhance guest satisfaction.
Cleanliness
At the Hampton Inn Atlanta-Buckhead, guests often commend the hotel's cleanliness, noting that both the rooms and common areas are generally well-maintained. Many appreciated the clean, comfortable environment, praising the property's attention to detail. The hotel frequently receives mentions for being clean and in a great location. Guests also found the staff to be very attentive, adding to the welcoming atmosphere.
However, some reviews highlight areas in need of improvement. Several guests reported issues with unclean carpets, stained towels and mold in the bathrooms. The cleanliness of the hallways and the parking lobby was also occasionally flagged for needing better upkeep. Despite these critiques, the overall impression from the majority of guests remains positive with cleanliness being a notable aspect of their stay. The property’s bathrooms have been updated, although some suggest minor remodeling could enhance the experience further.
The hotel’s commitment to cleanliness is evident, as guests commonly describe it as a clean and inviting place to stay, even though there are a few areas where increased attention to detail would be beneficial.
Staff
The Hampton Inn Atlanta-Buckhead receives high praise for its staff, characterized by their friendliness, helpfulness and professionalism. Guests frequently highlight the front desk personnel for being particularly attentive and efficient. Notable mentions include individuals like Rod and Asha, who were singled out for their exceptional service. The staff's willingness to assist with recommendations and questions, along with their courteous demeanor, greatly enhances the guest experience. Despite a few instances of miscommunication or unwelcoming behavior, the majority of feedback underscores a welcoming atmosphere created by a team of kind, polite and accommodating individuals. Overall, the staff at Hampton Inn Atlanta-Buckhead plays a crucial role in ensuring a pleasant and homely stay for guests.
Parking
Hampton Inn Atlanta-Buckhead provides a convenient parking experience which is highly regarded by many guests. One of the standout features is the availability of free parking, mentioned several times in guest feedback. This benefit is coupled with its advantageous location, making it easy to reach nearby attractions and dining establishments.
The parking facility includes an underground garage that is particularly praised, especially for its utility during rainy weather. Guests found the parking to be easily accessible and appreciated the ample number of handicapped spots. The presence of onsite parking adds to the overall convenience and satisfies those specifically searching for hotels with this amenity.
While there are numerous positive remarks, a few guests noted the parking lot's limited size and the need for the lot to be bigger. Some reviews indicated that parking could be challenging when the facility is full. There were also mentions of a $12 per night parking fee in certain circumstances, which some guests felt was not adequately communicated.
Overall, the free parking at Hampton Inn Atlanta-Buckhead, combined with its prime location, enhances the hospitality experience by providing a seamless and stress-free visit for most guests.
3 Star
Located in the Buckhead area of Atlanta, the Hampton Inn Atlanta-Buckhead boasts a mixed set of reviews, reflecting both positive aspects and areas needing improvement. The hotel includes a parking garage, which guests appreciate, though inconsistency in parking arrangements can be a minor inconvenience. The reception staff has received favorable mentions, contributing positively to the experience. However, the hotel infrastructure appears to be significantly outdated with several reviews noting tired-looking rooms and common areas that need a refresh. Reports of cleanliness issues, such as unpleasant odors from the carpet and outdated furnishings, detract from the overall satisfaction. Despite these challenges, the hotel maintains an average guest rating aligning closely with a mid-tier, three-star establishment. While improvements in customer service and upgrades to the facilities could greatly enhance the guest experience, the central location and basic amenities provide adequate convenience for travelers.
Yes, Hampton Inn Atlanta-Buckhead has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn Atlanta-Buckhead.
No, Hampton Inn Atlanta-Buckhead doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn Atlanta-Buckhead.