Hotel Warszawa Spa & Resort

Augustow 53.85827700, 22.99847800 , Zdrojowa 1 (Show on Map)
8.9
Excellent


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Summary of reviewsHotel Warszawa Spa & Resort is well-regarded for its combination of natural beauty, excellent amenities and attentive staff, making it an appealing choice for a variety of travelers. Nestled beside a stunning lake and surrounded by a serene pine forest, the hotel's location is frequently praised as both tranquil and picturesque, offering a serene escape from city life. Its proximity to the city center and accessibility via public transportation further enhance its appeal, providing convenient access to urban amenities while maintaining a peaceful environment enriched by scenic trails and breathtaking views.

The hotel’s breakfast is a standout aspect with guests consistently highlighting the wide variety and high quality of dishes. The cozy and beautiful setting where breakfast is served, along with specific elements such as freshly baked bread and quality coffee, contribute to the positive dining experience. While dinner reviews are more mixed, the restaurant's local cuisine, creative desserts and cozy ambiance receive commendation. Despite occasional criticisms regarding cold food and limited gluten-free options, most guests find the dining options quite satisfactory.

Rooms at Hotel Warszawa Spa & Resort receive high marks for their spaciousness, cleanliness and comfort. Guests appreciate the modern amenities such as air conditioning, coffee machines and some rooms have delightful balconies with lake views. The serene, picturesque location adds to the relaxing atmosphere, although occasional issues with soundproofing and lighting are noted.

Cleanliness is a prominent strength of the hotel with guests frequently praising the well-maintained rooms and facilities, including the spa and pool areas. This commitment to cleanliness significantly enhances the overall guest experience. The staff’s exceptional service further complements this, as they are consistently described as friendly, helpful and professional, contributing to a warm and welcoming atmosphere.

The complimentary Wi-Fi, however, receives mixed reviews due to its instability and weak signal, complicating connectivity for some guests. The spa facilities, while cozy and well-maintained, are considered small and sometimes crowded, although the quality of spa services is generally praised.

The pool area is lauded for its cleanliness and family-friendly atmosphere, though its small size and occasionally cold water are points of criticism. Parking on the premises has received some negative feedback due to high fees and sporadic availability with some guests feeling that it should be complimentary.

Overall, Hotel Warszawa Spa & Resort shines as a highly recommended destination for those seeking a relaxing retreat amid nature, complemented by excellent service, clean and comfortable accommodations and a variety of quality dining options. Despite minor drawbacks like Wi-Fi issues and parking fees, the positive aspects of this resort create an enjoyable and memorable stay.
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Room Types
Single Room A room decorated in warm colours. It is located on first, second or third floor and is equipped with an LCD TV with satellite television channels, a telephone and a hairdryer in the bathroom.

Double or Twin Room A room decorated in warm colours. It is located on first, second or third floor and is equipped with an LCD TV with satellite television channels, a telephone and a hairdryer in the bathroom.

Triple Room Essentially a two-room apartment decorated in warm colours. It is located on first, second or third floor and is equipped with an LCD TV with satellite television channels, a telephone and a hairdryer in the bathroom.

Business Double or Twin Room A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious twin/double room.

Double or Twin Room with Lake View The twin/double room offers air conditioning, a tea and coffee maker, a balcony with lake views as well as a private bathroom featuring a shower.

Guest Reviews
8.9
Excellent
Location
Hotel Warszawa Spa & Resort boasts a phenomenal location that consistently impresses its guests. Nestled beside a beautiful lake and surrounded by a serene pine forest, the hotel offers tranquil and picturesque surroundings that make it an excellent escape from the hustle and bustle of city life. Many guests appreciate the peaceful and quiet environment, ideal for relaxation and the convenient trails along the lake that provide scenic walking and cycling opportunities.

The hotel's location is not only beautiful but also practical, being a short drive from the city center and conveniently accessible for public transportation. It's particularly well-placed for trips around the Suwałki Region and not far from Vilnius. Guests praise the stunning views from their windows, often capturing the lake's calm waters and lush green forests, adding to the overall charm of the stay.

The combination of the tranquil lakeside setting, the proximity to nature and the easy access to urban amenities make the hotel's location exceptionally well-regarded. Whether visiting for a romantic getaway or a peaceful retreat, Hotel Warszawa Spa & Resort's location is a significant highlight that enhances the overall guest experience.

Breakfast
Hotel Warszawa Spa & Resort consistently receives high praise from its guests for its breakfast offerings. Most reviews highlight an exceptional and varied selection of dishes, ensuring there is something for every taste. Guests are particularly delighted with the ample variety, which includes several delicious and fresh options, often described as abundant, rich and hearty. The breakfast service is frequently noted to have improved over time, reaching a high standard that some say rivals even the best in the region.

While there are occasional mentions of limited hot meal choices and a few lukewarm comments, the overwhelming majority of guests find the breakfast to be a remarkable experience. The environment in which breakfast is served is described as cozy and beautiful, further enhancing the dining experience. Specific elements such as freshly baked bread, quality coffee and regional dishes add to the positive feedback.

In summary, breakfast at Hotel Warszawa Spa & Resort is a standout aspect of the stay, often considered a highlight by guests. It is recommended for its wide variety, taste and consistently high quality.

Dinner
Hotel Warszawa Spa & Resort offers an eclectic dining experience that has received mixed reviews from its guests. Many visitors have praised the hotel's restaurant, noting its cozy ambiance and delicious dishes with particular accolades for the local cuisine and creative, delectable desserts. The restaurant's food is often described as perfect with highlights being the tartare, pumpkin cream soup and a variety of affordable, high-quality dishes. Italian pizzas delivered by a robot also stand out as a unique feature.

The overall quality of the cuisine is generally rated very highly with several mentions of excellent and creative options, especially the fish dishes. Some guests enjoyed set menus that included a soup, hot dish, dessert and a glass of wine, appreciating the tasty and well-prepared meals. Fast, friendly service and good presentation further enhance the dining experience for many.

However, not all reviews were positive. Some guests felt that the dinner was tasteless with specific complaints about cold food, tough steak and disappointing fries. Others found the menu limited, especially for gluten-free options and mentioned that some dishes could be improved. The restaurant's service style was occasionally likened to that of a cafeteria and some diners felt that the meals were overpriced for the quality received.

Despite these criticisms, the majority of reviews lean towards a positive dining experience at the Hotel Warszawa Spa & Resort, making it a noteworthy option for those seeking good cuisine during their stay.

Rooms
Hotel Warszawa Spa & Resort offers an impressive selection of rooms that have garnered positive feedback for various attributes. Many guests appreciate the spaciousness, cleanliness and comfort of the rooms. Numerous reviews highlight the ample size of the rooms, the coziness and the modern amenities such as air conditioning, coffee machines and tea-making facilities. The presence of balconies in some rooms, especially those with a lake view, adds a delightful touch to the stay.

The decor of the rooms is often described as beautiful and aesthetically pleasing, contributing to a pleasant and comfortable atmosphere. The rooms have a nice design and some guests mentioned recent renovations that have enhanced the overall appeal. The functionality of the rooms covers essential amenities, although a few reviews noted limited functionality in some aspects.

The hotel's peaceful location, away from the bustling city center, offers a serene environment that many guests appreciate. The rooms are not only comfortable but also neat and meticulously clean, ensuring a pleasant stay. Some rooms are exceptionally large, catering to families or business travelers and the air conditioning is particularly effective during hot days.

However, there are some mentions of areas that could use improvement. Several reviews noted that the rooms could be better soundproofed and a few found the room lighting to be insufficient, especially in the bathroom mirror area. Some older interiors showed signs of wear, although cleanliness was generally maintained.

In summary, the Hotel Warszawa Spa & Resort provides comfortable, clean and spacious accommodations with a range of modern amenities. The serene location and attractive room decor make it a pleasant choice for travelers, despite minor issues with soundproofing and room functionality.

Beds
Hotel Warszawa Spa & Resort features beds that have generally received positive feedback from guests. The beds are often described as comfortable, cozy and very large with many highlighting the spaciousness and king-size dimensions. Guests frequently mention the comfort of the beds with numerous reviews labeling them as very comfortable, firm and cozy. Some guests specifically appreciated the large double beds provided instead of smaller ones and several reviews noted the beds were placed in spacious, clean rooms.

However, not all feedback was positive. A few reviews pointed out that the beds were unusually high off the floor, which might be inconvenient for some. A minority of guests found the mattresses to be too hard or sagging, leading to discomfort. Despite these occasional criticisms, the majority of reviews emphasize the comfort and satisfactory quality of the beds at this resort.

Cleanliness
Hotel Warszawa Spa & Resort sets a high standard of cleanliness according to guest reviews. Visitors frequently praised the clean rooms and tidy facilities, highlighting the hotel's consistent attention to cleanliness across various areas. The bathrooms were acknowledged for their cleanliness with several guests noting the tidy and neat state of the rooms. The hotel maintained a clean and comfortable atmosphere, making it a pleasant environment for guests. The spa area and pool also received positive mentions for being very clean.

The reviews emphasize that the clean surroundings and fresh environment significantly contribute to the overall experience. Guests repeatedly noted that cleanliness was well-maintained on a daily basis, contributing to a pristine and functional stay. In addition to the clean and comfortable rooms, the hotel staff were described as polite, enhancing the welcoming ambiance.

The hotel's efforts to ensure cleanliness were evident throughout the facilities, leaving guests with a strong impression of a well-maintained and orderly establishment. Despite minor mentions of cleanliness issues, the majority of reviews reflect a highly positive view of Hotel Warszawa Spa & Resort's dedication to maintaining a clean and inviting setting.

Staff
Hotel Warszawa Spa & Resort is consistently praised for its exceptional staff, contributing significantly to a positive guest experience. Reviews highlight that the personnel are consistently described as friendly, helpful and professional. Guests frequently commend the staff's politeness, pleasant demeanor and competence, noting that the service quality is always at the highest level. Staff members, whether at the reception or providing room service, are recognized for their excellent, attentive and courteous service, contributing to a warm and welcoming atmosphere.

The hotel staff are characterized by their ability to make guests feel valued and attended to, often going above and beyond to ensure satisfaction. This includes thoughtfully arranging surprises for special occasions and maintaining a friendly attitude towards pets. The team is noted for maintaining smiles and offering assistance readily, which has left a lasting positive impression on many guests.

Despite a few instances of less favorable encounters, such as one review mentioning a tired staff member and another noting language barriers, the majority of feedback underscores a high standard of service. Guests have consistently experienced top-notch service and professionalism during their stays, leading to a high level of guest satisfaction and repeat visits.

Overall, the staff at Hotel Warszawa Spa & Resort play a crucial role in creating an enjoyable and memorable stay for guests, highlighted by their super-friendly, attentive and engaging approach.

Wi-Fi
Guests at Hotel Warszawa Spa & Resort have expressed mixed opinions regarding the hotel's Wi-Fi. While the service is complimentary, many noted that the internet connection is often weak and unreliable, complicating tasks that require stable connectivity. There have been mentions of frequent disconnections and poor range, resulting in a less than satisfactory experience, especially for those needing to work remotely. Additionally, connecting to the WiFi can be challenging for less tech-savvy individuals and certain areas of the hotel, including those near forests, suffer from lack of coverage due to the height of the masts. Cellular network coverage is also limited, particularly affecting guests with Apple devices. Overall, while free WiFi is available, its instability and weak signal can pose significant inconveniences.

Spa
Hotel Warszawa Spa & Resort has received mixed reviews for its spa facilities. The spa area itself, while described as small by many guests, is frequently praised for being cozy, tidy and well-maintained. It's characterized by a pleasant, relaxing ambiance that has left a number of visitors feeling rejuvenated. The spa services, which are both diverse and affordable, have been noted for their quality with highlights including relaxing massages and comprehensive wellness offers. Many reviewers pointed out the convenience of having spa services included in the price of their stay, adding to the overall value.

However, some aspects of the spa received consistent criticism. The size of the spa appears to be an issue, as numerous guests mentioned it being inadequate for the hotel's capacity, often leading to a crowded environment. Additionally, some amenities such as saunas were reported to be out of order during visits, detracting from the overall experience.

Despite its smaller scale, the spa at Hotel Warszawa remains a functional and comfortable retreat for guests looking for a moment of tranquility. The spa area, which includes a sauna, pool and even provided spa robes, adds a touch of luxury to the stay. Moreover, the professional spa services, though they require advance booking, generally leave guests feeling pampered and relaxed.

Pool
Hotel Warszawa Spa & Resort has a mixed yet generally positive reception regarding its pool facilities. Many guests appreciated the cleanliness and tidiness of the pool, describing it as cozy and charming. The atmosphere is particularly appealing for families, thanks to a warm children's pool. Visitors also noted the aesthetically pleasing indoor design that matches the hotel's promotional photos.

However, the pool’s small size emerged as a consistent point of feedback with several reviewers finding it insufficient, especially when the hotel is busy. The spa area, while cozy, was similarly described as limited in space. On busy days, this leads to a crowded experience and difficulty finding available spots. Furthermore, some guests pointed out that the water temperature could be warmer with complaints about the pool being uncomfortably cold at times.

Despite these criticisms, the pool area was generally enjoyed for its serene atmosphere and the amenities were considered adequate for a relaxing experience.

Parking
Hotel Warszawa Spa & Resort offers parking on its premises, but guests should be prepared for additional charges. The fee for parking is often considered high with rates reaching up to 45 PLN per day. Some reviews highlight that while the parking is secure and available on the hotel's grounds, the costs associated with it are seen as excessive. There are also mentions of difficulties in finding parking spaces and unclear parking guidelines. On a positive note, there are available parking spots next to a nearby sanatorium and some guests appreciated the convenience despite the fees. Nonetheless, a few guests felt that parking should be complimentary or at least included in the price of the stay, pointing out that the extra charges for parking are not fair or justified.

Family
Hotel Warszawa Spa & Resort emerges as a family-friendly destination, earning recognition for its excellent facilities catering to all ages. Parents seeking a family-oriented getaway will find the hotel well-suited for a visit with children. The warm children's pool and available playgrounds ensure young guests are entertained, while a dedicated playroom provides the perfect retreat for indoor fun.

Accommodation is designed with families in mind, exemplified by the comfortable and clean family rooms which even come with complimentary breakfast. Despite being busy at times, the staff maintains a friendly attitude towards families, enhancing the welcoming atmosphere.

However, some guests have noted that the spa area can become crowded with families and certain amenities like the pool are primarily used by younger visitors. Additionally, managing weekend spa hours could be better for families. It’s a good idea for larger groups to request specific placements, as families with young children sometimes benefit from being on separate floors.

Pet owners will be pleased to know that the hotel is pet-friendly, allowing for the whole family, including pets, to enjoy a stay. While the hotel's multilingual staff, including a receptionist fluent in Russian, are helpful, better communication in English could improve the experience for some guests.

4 Star
Hotel Warszawa Spa & Resort, listed as a four-star hotel, generally offers an experience that aligns with its rating. Guests appreciate the upscale services provided, citing the overall quality of a four-star stay. However, opinions regarding the amenities and whether they meet the cost vary. While the hotel leaves a positive impression of a four-star level in many aspects, some reviews suggest it falls short in certain areas, such as maintaining professional cleaning standards. Additionally, there are mixed feelings about the SPA area with some guests noting it as a minor drawback to an otherwise satisfactory four-star experience.

Business
Hotel Warszawa Spa & Resort is well-suited for business travelers, offering a range of amenities tailored to their needs. The hotel features dedicated workspaces and reliable WiFi, which provides a conducive environment for productivity. Business meetings and conferences are well-supported with available conference rooms and various business facilities. Spacious business class rooms add to the convenience, making it a decent option for short business trips. The staff, particularly at check-in, seems attentive to the needs of business guests, ensuring a smooth and efficient experience.

Accessible
Hotel Warszawa Spa & Resort has received positive feedback for its accessibility features, particularly for guests with disabilities. The hotel offers designated rooms tailored for disabled individuals and has bathrooms specifically adapted for accessibility. Guests can also benefit from barrier-free access and the facilities are designed to accommodate wheelchair users. However, some reviews noted that the first floor is not very accessible for parents with strollers and there were a few concerns about the lack of detailed accessibility information for differently-abled guests. An added benefit is that it's the only place that allows dogs, making it a more inclusive choice for travelers with pets.

Indoor Pool
The indoor pool at Hotel Warszawa Spa & Resort is frequently highlighted by guests. It is characterized as being cozy and clean, providing a pleasant atmosphere for relaxation. Though the pool is on the smaller side, it is complemented by additional amenities such as a sauna, enhancing the overall spa experience. Despite some variations in guest opinions about the pool's size, the recurring sentiment is that it adds value to the hotel's offerings.

Luxury
Hotel Warszawa Spa & Resort offers an experience that many guests find aligns with the standards of a 5-star hotel. Visitors often praise the luxurious spa and the professionally delivered service. The rooms, particularly the higher category and business class ones, are frequently described as spacious, fresh and clean. Many appreciate the hotel's location by the lake, adding a scenic backdrop to an already luxurious stay. Additionally, the cuisine receives high marks for its quality. While there are some mentions that the hotel's cost might not match its value for everyone, the overall sentiment leans towards a comfortable and amenity-rich experience.

Romantic
Hotel Warszawa Spa & Resort stands out as an ideal destination for couples seeking a romantic escape. The hotel is frequently described as very romantic, offering an atmosphere perfect for a leisurely stay. It provides peace and quiet, allowing guests to fully unwind. The location is highly praised, adding to the overall serene experience.

Couples can expect a high standard of service, particularly noted during romantic dinners at the on-site restaurant. The ambiance, characterized by silence and peace, makes it possible to feel like royalty for a short stay. This combination of tranquillity and well-prepared settings makes Hotel Warszawa Spa & Resort a recommended choice for a romantic stay.

Dog Friendly
Hotel Warszawa Spa & Resort receives mixed reviews regarding its pet-friendly facilities and services. Many guests appreciate that the hotel allows dogs, making it a recommended choice for those traveling with pets. The hotel welcomes pets of various sizes, such as small Pomeranians and guests note the overall dog-friendly attitude of the staff and environment. However, some guest reviews highlight specific concerns, including the relatively high fee for bringing a dog, which some find excessive. Additionally, there is a suggestion that the extra charge for dogs should be clearly communicated to avoid surprises. Despite these points, the hotel remains a favored option for pet owners, though they may find themselves in the company of multiple other guests with dogs. On occasion, issues such as a dog barking in adjacent rooms were mentioned, indicating possible noise disturbances.


Yes, Hotel Warszawa Spa & Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Warszawa Spa & Resort.

Yes, Hotel Warszawa Spa & Resort welcomes dogs.

Yes, parking facilities are available at Hotel Warszawa Spa & Resort.

No, Hotel Warszawa Spa & Resort doesn't have a gym.

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