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Summary of reviewsThe Originals Boutique, Hôtel Normandie, Auxerre enjoys an advantageous location, positioned on the edge of the historic city center. Guests praise its convenient accessibility to main attractions and restaurants, noting the quiet and safe environment. The surrounding area's tranquility complements the hotel's central position, making it an ideal base for exploring Auxerre's historical and cultural highlights.
Breakfast at the hotel receives high praise, characterized as varied, hearty and delicious with a particularly fresh assortment. Guests appreciate the cozy breakfast room and the option to dine on a sunny terrace. Dietary restrictions are well-catered for and the breakfast is generally considered good value for money, despite a few suggestions for more variety.
Dinner experiences, though mixed due to the lack of an on-site restaurant, are salvaged by efficient room service and a convenient nearby restaurant. While some guests found the meals to be reheated and pre-made, others appreciated the local beer and wine offerings.
Guest rooms receive mixed reviews; however, cleanliness and comfort are consistently highlighted. Rooms are described as clean, spacious and well-decorated with comfortable bedding and modern bathrooms. Some guests, however, noted that room sizes can be inconsistent and some found the decor outdated.
Cleanliness across the hotel is highly regarded. Guests commend the spotless rooms and well-maintained common areas, noting the modern bathrooms and tasteful decorations add to the pleasant atmosphere. The adherence to high hygiene standards and the quiet, restful environment further enhance the guest experience.
The staff at Hôtel Normandie are repeatedly praised for their friendliness, helpfulness and efficiency. Guests recount positive interactions with the reception and night staff, emphasizing the welcoming and professional atmosphere.
Wi-Fi experiences vary with some guests finding the connection excellent and others encountering difficulties. Reviews suggest the internet quality could depend on the hotel location or the number of users.
The on-site gym is well-received, described as new, spotless and well-equipped, adding significant value for health-conscious travelers.
Parking options are convenient and varied with ample free parking and a secure private garage available. While some larger vehicles may find space limited, the provision for bicycles and the secure garage are appreciated by guests.
Families find the hotel accommodating with spacious and clean family rooms, a welcoming atmosphere and secure areas. The hotel's proximity to the city center is convenient and amenities like high chairs in the breakfast room enhance its family-friendly appeal.
The comfort of the beds is consistently highlighted with most guests finding them exceptionally comfortable and conducive to a restful night's sleep. Cleanliness and good-quality bedding further contribute to the positive reviews.
Overall, The Originals Boutique, Hôtel Normandie meets the expectations of a three-star establishment with adequate pricing and satisfactory facilities and services for a memorable stay in Auxerre. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Vineyards
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Privilege Double or Twin Room (1-2 Persons)A private bathroom with bath or shower and a flat-screen TV with satellite channels feature in this air-conditioned room.
Please note that the bedding configuration is subject to availability.
Family Room (4 persons)A private bathroom with bath or shower and a flat-screen TV with satellite channels feature in this air-conditioned room.
Please note that the bedding configuration is subject to availability.
Triple Room (3 Persons) A private bathroom with bath or shower and a flat-screen TV with satellite channels feature in this air-conditioned room.
Please note that the bedding configuration is subject to availability.
Comfort Single RoomA private bathroom with bath or shower and a flat-screen TV with satellite channels feature in this air-conditioned room.
Please note that the bedding configuration is subject to availability.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a wardrobe as well as garden views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
The Originals Boutique, Hôtel Normandie in Auxerre boasts an undeniably advantageous location that receives high marks from guests. Situated on the edge of the historic city center, it is characterized by its convenient accessibility to the main attractions, providing a short, easy walk to the bustling town center. Notably, the hotel is positioned just a few minutes away from Auxerre's picturesque old town, making it ideal for tourists interested in exploring local restaurants, bars and architectural gems.
Guests appreciate the quiet and safe environment, despite its central position. The availability of ample parking and the proximity to the river further enhance its appeal. The surrounding area is also praised for its tranquil setting, allowing visitors to enjoy a peaceful stay while being just steps away from the vibrant downtown area.
With its charming building and convenient location on a major avenue, The Originals Boutique, Hôtel Normandie serves as a perfect base for those keen on discovering Auxerre's historical and cultural highlights. Whether for a brief layover or an extended visit, this hotel meets guests' needs for both comfort and accessibility.
Breakfast
The breakfast experience at The Originals Boutique, Hôtel Normandie in Auxerre is predominantly praised by its guests. Many have described the breakfast as very good, varied, hearty and delicious with a particularly high quality and fresh assortment. The buffet offers a wide selection of delicious options, including fresh croissants and bread and is noted for being particularly abundant and balanced. The breakfast room itself is cozy and situated in a charming character house, contributing to a pleasant dining atmosphere. Guests also have the option to enjoy breakfast on a sunny terrace, enhancing their morning experience.
Although some guests mentioned a few drawbacks, such as limited choices and occasional issues with restocking, the overall satisfaction remains high. The lack of an English breakfast with traditional items like sausage and bacon was noted as a minor shortcoming by a few. However, the hotel's attention to options for people with dietary restrictions, like lactose-free and gluten-free products, was appreciated.
The pricing of the breakfast was considered reasonable by some, offering good value for money, while others felt it could be improved in terms of variety and quality. Nonetheless, the friendly staff and the option to have breakfast in such a picturesque setting were repeatedly highlighted.
In summary, the varied and plentiful breakfast at The Originals Boutique, Hôtel Normandie, Auxerre, provides a satisfying start to the day that has generally left a positive impression on its guests.
Dinner
The dinner experience at The Originals Boutique, Hôtel Normandie, Auxerre, presents a mixed bag according to guest reviews. Guests noted the lack of an on-site restaurant, requiring dinner meals to be delivered to and consumed in their rooms. Despite this, room service appears efficient, offering well-received main dishes and desserts. However, some guests found the meals to be merely reheated and pre-made, which might not cater to those expecting freshly cooked dishes.
On a positive note, there is a restaurant conveniently located across the street, providing an alternative dining option. Additionally, guests appreciated the opportunity to enjoy a local beer on the terrace in the evening and praised the quality of the local wine offered.
Although dinner options at the hotel may not fully satisfy all guests, those looking for a quick, decent meal after a long drive seem to have found it acceptable. Nonetheless, there is room for improvement, particularly in expanding or enhancing the evening dining options to meet guest expectations better.
Rooms
The Originals Boutique, Hôtel Normandie, Auxerre offers guests a mix of experiences with its rooms. Positively, many reviewers appreciate the clean, spacious and well-decorated rooms furnished to a good standard. The bedding is often highlighted for its comfort, contributing to a restful stay. The bathrooms with recent renovations, add a fresh touch and some even come quite roomy and functional.
The hotel’s location scores well, being convenient for exploring Auxerre and the quiet rooms ensure a peaceful stay. The air conditioning and blackout curtains are appreciated for maintaining a comfortable environment.
However, there are notable criticisms, particularly concerning the size of the rooms. Several guests felt the rooms were smaller than depicted in the online photos. Some also found the decor outdated or lacking charm. Other issues include noisy air conditioning and the occasional musty smell. It appears there is an inconsistency in room quality and size, which some guests found disappointing.
Overall, this hotel seems best suited for short stays where comfort and cleanliness are prioritized, albeit with moderate expectations on room aesthetics and size.
Beds
At 'The Originals Boutique, Hôtel Normandie, Auxerre,' guests frequently highlight the comfort of the beds. Most visitors find the beds to be exceptionally comfortable with mentions of comfy beds and comfortable bedding being particularly common. Many reviews note that the beds are large, wide and spacious, providing a restful night's sleep. Despite some remarks about mattresses being a bit worn or too soft, the overall consensus is that the quality of the beds is good. Guest comments emphasize good-quality bedding and comfortable mattresses with decent blankets. Twin bed arrangements are also a point of satisfaction for those traveling with companions. Cleanliness and well-kept bedding are additional positives that contribute to guests' experiences. Although there are a few mentions of less comfortable single beds and small separate beds, the general feedback underscores the comfort and quality of the bedding, making it a strong point of the hotel.
Cleanliness
The Originals Boutique, Hôtel Normandie in Auxerre stands out for its exceptional cleanliness and comfort. Guests frequently praise the spotlessly clean and comfortable rooms, highlighting the excellent condition and modernity of the bathrooms. The hotel appears to have undergone recent renovations, resulting in fresh, bright and tastefully decorated spaces. The overall facility is described as very well-maintained with impeccable cleanliness both in the rooms and common areas.
Visitors appreciate the hotel's adherence to high hygiene standards, which includes COVID-19 measures, ensuring a safe and worry-free stay. The modern bathrooms and original room decorations contribute to a pleasant atmosphere, making it an ideal choice for travelers seeking both comfort and cleanliness. With positive mentions of comfortable beds and tidy rooms, the hotel also garners compliments for its quiet and restful environment. The staff's welcoming demeanor and the facility's convenient location further enhance the guest experience, alongside offerings such as good varied breakfasts.
In summary, Hôtel Normandie excels in providing a clean, comfortable and well-maintained environment, making it highly recommended for those prioritizing cleanliness and comfort in their accommodations.
Staff
The customer reviews for 'The Originals Boutique, Hôtel Normandie, Auxerre' strongly highlight the exceptional nature of the hotel staff. Among recurring compliments are that the staff is friendly, helpful and efficient. Many guests have noted the welcoming and accommodating demeanor of the receptionists, as well as their professionalism and attentiveness. Positive mentions extend to the night staff who have gone out of their way to provide services, such as opening the sauna after midnight. Guests frequently describe the staff as polite, kind and courteous with a particular emphasis on the smiling and welcoming atmosphere created by the hotel team.
Guests also appreciated the excellent, personalized service offered throughout their stay with some pointing out the great attitude and responsiveness of the personnel. The hotel's staff is commended not only for their competence but also for their warm-hearted and courteous reception. Despite a few mentions of staff struggling with English or appearing overworked, the overwhelming sentiment is one of satisfaction with the staff's performance and the high level of hospitality provided.
Wi-Fi
The Wi-Fi experience at The Originals Boutique, Hôtel Normandie in Auxerre is mixed. Guests have reported both positive aspects and areas for improvement. Many guests found the Wi-Fi to be good, describing the internet connection as decent and the coverage throughout the hotel as adequate. There were instances where the Wi-Fi was noted to be excellent and it is provided free of charge, which is a plus.
However, some guests encountered issues, mentioning that the Wi-Fi connection was weak, the coverage and speed could be poor and sometimes difficulty connecting was experienced. Instances of the Wi-Fi being overloaded or not working well were also mentioned. While some had trouble with the Wi-Fi, others had no issues at all, suggesting the experience might vary depending on the location within the hotel or the number of users at the time.
Overall, the hotel's Wi-Fi seems to be a hit or miss and potential guests might want to prepare for a varied experience when it comes to internet connectivity.
Gym
The Originals Boutique, Hôtel Normandie, Auxerre boasts an impressive array of fitness facilities that have garnered praise from guests. The on-site gym is described as new, spotless and top-notch, leaving a lasting impression with its well-equipped and well-maintained environment. Guests have commended the quality of the machines available in the gym, ensuring a satisfying workout experience. Conveniently located just steps away from the city center, the fitness room adds significant value to a stay at the hotel, making it a prime choice for health-conscious travelers.
Parking
Guests of The Originals Boutique, Hôtel Normandie in Auxerre consistently highlight the convenience and variety of parking options available at the hotel. Many appreciate the abundance of free parking spaces directly across the street and right in front of the hotel. For those looking for additional security, the hotel offers a private garage for a small fee with some reviews noting it is secure and sometimes available with charging stations for electric cars.
Some guests mention that parking spaces can be on the smaller side and limited, particularly for large vehicles, but generally find ample parking on-site and nearby. Although the garage can be narrow, it remains a popular choice for its secure parking. A bonus for cyclists is the provision of a section for storing bicycles, including a secure closed garage with keys. Despite a few mentions of limited parking spaces and private parking not always being available, overall, the hotel provides a range of convenient and accessible parking solutions for its guests.
Family
The Originals Boutique, Hôtel Normandie in Auxerre appears to be a well-regarded choice for families seeking accommodation. The hotel offers a variety of family-friendly rooms and guests have praised the cleanliness and spaciousness of these accommodations. Many highlighted the spotless condition and the additional comfort provided by family rooms with a second bedroom.
The hotel is also noted for its welcoming atmosphere, being described as very family-oriented and friendly. Guests appreciated the secure family areas and the overall safety of the environment. The presence of high chairs in the breakfast room was a plus point for families traveling with young children.
Additionally, the hotel features a very nicely designed outdoor area, providing an enjoyable space for families to relax. Its proximity to the city center adds to the convenience, making it easy for families to explore the local attractions. Overall, the hotel is deemed excellent for family stays, offering an ideal setting for both short and extended visits.
3 Star
The Originals Boutique, Hôtel Normandie, Auxerre has garnered a mix of reviews regarding its three-star rating, facilities and services. Many guests felt that the hotel delivered well as a three-star establishment, meeting their expectations with adequate pricing. Positive feedback highlighted that the hotel was great and nice for its category with guests thoroughly enjoying their stays. The hotel fulfilled classic standards and was satisfactory overall.
However, some reviews suggested that the hotel did not fully justify its rating with a few guests pointing out that it does not meet the three-star standards they expected. While the hotel was described as decent, some mentioned that the room quality and breakfast offerings were basic and did not align with a three-star rating. Despite the mixed opinions, the hotel remains well-ranked for its class.
Business
The Originals Boutique, Hôtel Normandie in Auxerre is well-regarded for business travel. It offers functional and capable business facilities, making it ideal for work stays and professional meetings. Many visitors find it suitable for a business trip or short stay due to its professional environment. The hotel features balcony rooms and provides easy access to business activities with convenient parking nearby. It has a professional yet personal reception, though the business reception is complemented by a bar area. Standard rates and a reputation for good customer service make it a reliable choice for regular business travelers.
Accessible
The Originals Boutique, Hôtel Normandie in Auxerre appears to be a mixed bag in terms of accessibility for guests with disabilities. The hotel is generally considered easy to access and conveniently located, providing straightforward access to downtown and essential amenities. Guests have noted that the hotel is accessible for those with special needs and requires minimal steps to navigate from the garage to state rooms.
However, there are several drawbacks. The bathroom facilities lack handrails and tend to be slippery, posing a challenge for those with mobility issues. Some reviewers mentioned the hotel does not offer adequate disabled access and the general walkability within the premises needs improvement. Despite these issues, the hotel is described as nicely decorated with a vintage charm, though some find the rooms somewhat outdated with a peculiar exterior.
Overall, while the location and general accessibility are commendable, certain in-room facilities and specific accessibility features require attention to fully accommodate guests with disabilities.
Historic
Situated in the heart of an old city with rich atmosphere, The Originals Boutique, Hôtel Normandie, Auxerre, offers a unique blend of historic charm and modern comfort. This classic and chic hotel is nestled in a beautiful old building, exuding a vintage spirit with its beautiful decor and traditional attire. Guests appreciate its ideal and relatively quiet location, near the historic city center and within walking distance to the historic landmarks, including the cathedral.
The hotel's proximity to the city center makes it convenient for exploring the historical aspects of Auxerre, adding to the charm of staying in such a significant location. The beautifully renovated mansion maintains its original appeal with lovely settings, a beautiful garden with a terrace and a typical building character. Visitors commend the attention to history in the decor, creating a charming atmosphere that feels both classic and very vintage.
For those who value a mix of history and elegance, The Originals Boutique, Hôtel Normandie, Auxerre truly stands as a real gem, capturing the essence of Auxerre’s heritage in its ambiance and hospitality.
Dog Friendly
The Originals Boutique, Hôtel Normandie, Auxerre is highly praised for its welcoming atmosphere and accommodating stance towards pets. Guests frequently note the hotel's dog-friendly policies and staff who are both friendly and attentive to the needs of dogs. The pet-friendly environment extends to both the common areas and the rooms, ensuring a pleasant stay for pet owners. The hotel provides spacious triple rooms and has a closed covered garage for added convenience. Additionally, the location is described as beautiful and situated in a quiet neighborhood, making it ideal for family trips. The hotel's staff receive many compliments for their attentiveness, adding to the overall positive experience. While the hotel is clearly pet-friendly, reviews suggest that there might be a pet supplement.
No, The Originals Boutique, Hôtel Normandie, Auxerre doesn't have any pool.
No, a spa isn't available at The Originals Boutique, Hôtel Normandie, Auxerre.
Yes, The Originals Boutique, Hôtel Normandie, Auxerre welcomes dogs.
Yes, parking facilities are available at The Originals Boutique, Hôtel Normandie, Auxerre.
Yes, The Originals Boutique, Hôtel Normandie, Auxerre has a gym.