Novotel Avignon Centre

Avignon 43.94273500, 4.80243600 , 20 Boulevard Saint Roch (Show on Map)
8.0
Very Good


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Summary of reviewsNovotel Avignon Centre receives high praise for many aspects that contribute to a positive guest experience. The hotel's prime location just outside the historic walls of Avignon provides easy access to the old town, central train station and Palais des Papes, making it an excellent choice for tourists. The strategic placement also includes convenient parking options.

Accommodations are frequently noted for their modern design, spaciousness and cleanliness, featuring comfortable and soundproofed rooms suitable for both short and long stays. Family-friendly amenities are abundant with well-organized family rooms and dedicated play zones for children and teenagers, ensuring comfort for larger groups.

Breakfast at the Novotel Avignon Centre is highlighted for its plentiful, varied and delicious offerings. While some guests noted organizational issues and shortages, the overall quality and variety received positive mentions. Dinner experiences are mixed with commendations for specific dishes and the children's menu, though some found room for improvement in the freshness and variety of offerings.

The hotel's cleanliness is generally well-regarded, although there are a few inconsistencies in housekeeping standards. Nevertheless, the friendly and efficient staff significantly enhances the overall stay, frequently receiving accolades for their professionalism and attentiveness.

The pool area is another standout feature, particularly appreciated during warmer months despite its smaller size and occasional maintenance issues. For travelers arriving by car, the underground parking is a convenient and fairly priced option, adding to the practicality of the hotel.

The beds receive consistent praise for comfort, contributing to restful nights. Families, in particular, find the amenities and service well-suited to their needs, making Novotel Avignon Centre an excellent choice for both solo travelers and families seeking a welcoming and convenient base in Avignon.
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Hotel with EV Charging Stations

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Classic Double Room with Bathtub Air-conditioned room with free Wi-Fi, tea and coffee making facilities and a minibar.

Classic Double Room with Shower Air-conditioned room with free Wi-Fi, tea and coffee making facilities and a minibar.

Executive Triple Room The triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Executive Room with One Queen Bed The double room features air conditioning, soundproof walls, an electric kettle, heating, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Novotel Avignon Centre boasts a prime location that's consistently praised by its guests. Positioned just outside the historic walls of Avignon, the hotel is mere steps away from the old town, making it an excellent choice for travelers looking to explore the city's rich history and vibrant culture on foot. Visitors appreciate the easy access to the city center and the proximity to both the central train station and the Palais des Papes.

The hotel's strategic location not only facilitates walking tours but also offers the convenience of nearby parking for those arriving by car. Accommodations are noted for being clean, comfortable and quiet with a modern design that complements the historic surroundings. Guests often highlight the soundproofed rooms and the family-friendly amenities.

Ideal for both short stays and longer visits, Novotel Avignon Centre provides a perfect base for discovering Avignon's main attractions. The combination of attentive staff, hearty breakfasts and a welcoming atmosphere further enhances the overall experience. Whether in town for the renowned Avignon Festival or just passing through, the hotel's excellent location and superior service make it a top choice for visitors.

Breakfast
The breakfast experience at Novotel Avignon Centre reveals a mix of feedback, yet several positive aspects stand out. The breakfast offerings are frequently described as rich, plentiful, varied and delicious. Many guests appreciated the inclusion of both sweet and savory options, noting the quality and variety of the breakfast buffet. Comments like very good, exceptional and superb were common with several pointing out the ample and hearty selections available starting early in the morning.

However, some guests noted areas needing improvement. Issues such as a lack of variety over consecutive days, limited availability of certain items and the need for better organization in the breakfast area were highlighted. Reports of shortages, cleanliness issues and overcrowding suggest that the hotel may struggle to manage guest flow during busy times.

Despite these occasional shortcomings, many guests found the breakfast satisfactory and several mentioned its good value, particularly in terms of quality-price ratio. Overall, the breakfast at Novotel Avignon Centre received praise for its variety and taste, though improvements in service and consistency would enhance the experience further.

Dinner
Novotel Avignon Centre receives mixed reviews for its dining experiences. On the positive side, many guests commend the food as very good with several noting that the evening meal and dinner menu stand out. Specific praises include the hamburgers and ham & cheese sandwiches, described as excellent. The hotel’s restaurant itself is repeatedly referred to as excellent, offering good food and some find the value in the quality and quantity provided, especially the children’s menu.

However, there are some areas for improvement. Guests have pointed out that some dishes, like the Rigatoni & Shrimp and truffle ravioli, fell short of expectations. The freshness of the food and variety in the menu were also called into question with the restaurant sometimes serving cold dishes and offering a limited, not very sophisticated selection. The overall value for money has been deemed unsatisfactory by some and a few guests remarked that the restaurant's meals were disappointing or of poor quality.

The dining options for children could be more accommodating, as the current offerings are not particularly kid-friendly. Overall, while there are notable highlights in the dining experience at Novotel Avignon Centre, there are also significant areas needing attention to meet all guests' expectations.

Rooms
Novotel Avignon Centre boasts a range of well-designed and modern rooms, many of which are spacious and impeccably clean. Guests consistently note the comfort of the accommodations with excellent design and decor as standout features. Rooms are well soundproofed, ensuring a quiet stay and they come equipped with modern facilities. Families in particular will appreciate the practical and sizable family rooms, although some have found them to be on the smaller side for four people. Many reviews highlight the cleanliness, comfort and good organization of the rooms, complemented by very comfortable beds. Despite the somewhat high cost, the overall quality and welcoming environment contribute to a positive experience. The hotel is well-located, though slightly farther from the center than some might expect. The staff is also praised for their professionalism and friendliness.

Beds
Novotel Avignon Centre receives positive feedback concerning the comfort of its beds. Guests consistently highlight the comfortable nature of the bedding, often describing it as very comfortable and crisp. Many visitors seem to have enjoyed a good night's sleep on the well-suited mattresses with comments emphasizing the beds' ability to knock you off your feet. However, there are a few notes on the size and arrangement of additional beds, such as trundle beds being too small for four people and a fourth bed being placed on the floor. Despite these occasional drawbacks, the general consensus indicates that guests find the beds good overall, contributing to a pleasant stay.

Cleanliness
Novotel Avignon Centre offers a generally clean and modern environment with spacious rooms and friendly staff contributing to a comfortable stay. Many guests have praised the cleanliness of both the rooms and the common areas, often highlighting the modern amenities and convenient location close to the city center. The hotel is well-maintained overall, which many guests find appealing. However, the hotel does face some inconsistencies in housekeeping standards. Issues such as dusty rooms, unclean restrooms and occasionally overlooked areas, including the spa changing rooms, have been noted. Despite these drawbacks, the positive aspects of cleanliness and helpful staff seem to outweigh the occasional lapses, making it a practical choice for travelers.

Staff
Novotel Avignon Centre is widely praised for its exceptional staff with numerous guests highlighting their positive experiences. The team is frequently described as friendly, efficient and highly competent, making for a welcoming and pleasant stay. Guests often commend the staff for their attentiveness and readiness to assist, from ensuring rooms are prepared promptly to being available to resolve issues quickly and efficiently.

Reception staff, in particular, stand out for their kindness, courtesy and availability, consistently receiving commendations for their professionalism and warm welcome. Many guests also note the staff's dynamic and accommodating nature, striving to make the best of every situation and enhance the overall experience. The restaurant manager and the team at the reception and spa are specifically mentioned for their professionalism and pleasant demeanor.

Despite these glowing reviews, there are some mentions of the staff feeling overwhelmed at times and a few guests encountered issues with the restaurant and bar service not meeting expectations. Nevertheless, the general consensus is that the staff at Novotel Avignon Centre are extremely helpful, communicative and dedicated to providing a high standard of service, making the hotel a recommendable choice for travelers.

Pool
Novotel Avignon Centre's pool is frequently highlighted as a standout amenity, receiving praise for being a great feature, especially during hot summer days. Guests appreciate the beautifully situated pool and restaurant area, which adds to the overall pleasant atmosphere of the hotel. The pool and bar area are noted as nice and very relaxing with the provision of free towels enhancing the experience. The pool is also described as very nice, clean and a real plus for a city hotel, making summer stays particularly enjoyable.

However, some guests mention that the pool can be quite cold, which might be a bit much for children due to its depth. Additionally, while many find it a pleasant and relaxing space, there are consistent comments about the pool being too small, especially given the number of guests at the hotel. Issues with crowding and occasional murkiness due to filter problems have also been noted, suggesting that while the pool is a welcomed feature, it might benefit from some improvements in maintenance and size to better accommodate all guests.

Parking
The parking experience at Novotel Avignon Centre receives positive feedback from guests, who find it convenient and easily accessible. The hotel offers private, underground parking directly below the premises, which provides a hassle-free option for those traveling by car. Guests appreciate the fair pricing, highlighting that the cost is reasonable with mentions of a €12 per day rate. Additionally, the parking facilities accommodate large cars and offer charging options, further enhancing convenience.

Although the parking is paid, many guests feel the cost is justified given the convenience and security it provides. Some reviews mention that paid parking isn't always clearly communicated, but overall, the majority of feedback emphasizes the ease and practicality of the parking situation. The combination of friendly and knowledgeable staff with nearby amenities makes Novotel Avignon Centre an attractive option for travelers needing reliable parking facilities.

Family
The Novotel Avignon Centre proves to be an excellent destination for families, highlighting several key features that make it particularly suitable for those traveling with children. The family rooms, comfortably accommodating four people, ensure ample space and convenience for larger groups. A dedicated children’s zone and a well-equipped teen games area cater to various age groups, enhancing the family-friendly atmosphere.

Guests consistently praise the hotel’s child-friendly amenities, including an indoor play area designed to keep younger visitors entertained. Complimentary breakfast for children is another appreciated perk, adding value and convenience to the family stay.

The hotel maintains a high standard of cleanliness, which contributes to the overall comfort and suitability for families. Friendly and responsive staff further enhance the experience by providing a welcoming environment for both parents and children.

Situated in an ideal location, the Novotel Avignon Centre is noted for its well-designed children’s areas and thoughtful planning to accommodate family needs. The combination of spacious rooms, child-centric facilities and courteous service ensures a pleasant and memorable stay for families visiting the area.


Yes, Novotel Avignon Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Novotel Avignon Centre.

Yes, Novotel Avignon Centre welcomes dogs.

Yes, parking facilities are available at Novotel Avignon Centre.

Yes, Novotel Avignon Centre has a gym.

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