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Summary of reviewsLux Garden Hotel offers a serene mountain retreat with a picturesque backdrop of the Bucegi Mountains, making it a favored destination for relaxation and winter sports enthusiasts. The hotel's proximity to ski slopes and gondolas is particularly appreciated, providing easy access for skiers. Guests consistently praise the tranquil setting, which ensures a restful sleep and rejuvenating stay.
The hotel stands out for its exceptional cleanliness, friendly and attentive staff and well-maintained facilities. Rooms are spacious, impeccably clean and well-equipped, featuring modern amenities like espresso machines and mini bars. Comfortable beds, luxurious linens and generous balconies with stunning mountain views further enhance the guest experience.
Despite mixed reviews about the breakfast and dinner, the overall dining experience is positive with many guests applauding the varied and delicious breakfast options and the superb quality of meals in the restaurant. Some critiques mention a need for more variety and better replenishment during breakfast, while dinner reviews suggest that pricing and menu diversity could improve.
The hotel’s spa and pool area receive mixed feedback due to their small size and perceived insufficiency for a 5-star establishment. However, the cleanliness and family-friendly environment, including amenities like a playground and daily movie nights, are highlighted positively.
Parking facilities are excellent, featuring a secure and monitored underground lot with convenient access. The hotel's location near the ski lift and gondola further reinforces its appeal for ski enthusiasts.
While some guests feel that certain aspects such as the spa and dining could align more closely with 5-star standards, the Lux Garden Hotel generally delivers a luxurious and comfortable experience. Its peaceful surroundings, high standards of cleanliness and professional staff make it a standout choice for a mountain escape, offering both adventure and tranquility. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Double or Twin RoomSpacious and elegant room with a view of the mountains. Facilities offered include luxury furnishings, flat-screen TV, Nespresso machine, high speed internet, direct international telephone, TV, luxury cosmetics, minibar, card access control with underfloor heating.
Executive Double RoomLuxurious and spacious rooms with elegant furnishings and state-of-the-art amenities (Nespresso machine, flat-screen TV).
SuiteArranged on two levels, the grand suite features a spacious living room with sofa bed, bathroom, Nespresso machine, flat-screen TV and master bedroom.
Family RoomSpacious, elegant room ideal for family use. It has a balcony with a view of the mountains. Facilities offered include luxury furnishings, flat-screen TV, Nespresso machine, high speed internet, direct international telephone, TV, luxury cosmetics, a minibar, card access control with underfloor heating.
Special Offer- Romantic PackageThis double room features a balcony and TV.
The room rate includes:
- complimentary flowers, a fruit basket and a bottle of sparkling wine in the room on the 2nd day
- a dinner in the on-site restaurant (to be scheduled at the hotel)
Superior Double RoomThe spacious double room features a private entrance, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
Lux Garden Hotel boasts a tranquil and picturesque mountain location, providing a serene retreat surrounded by stunning landscapes. Guests are treated to breathtaking views of the Bucegi Mountains and are right at the base of the Sorica slope, making it an ideal spot for ski enthusiasts. The proximity to ski slopes and gondolas adds to the convenience and allure for winter sports lovers. Visitors appreciate the peaceful setting, which ensures a quality night's sleep and a rejuvenating stay.
The hotel's exceptional cleanliness, friendly staff and comprehensive facilities contribute to its charm. The remarkable scenery, coupled with well-maintained accommodation, makes it a dream location for relaxation. Guests highlight the spacious rooms and diverse breakfast options, along with the superb restaurant that exemplifies style and professionalism.
Furthermore, the location caters to those looking for both adventure and tranquility, being nestled close to nature yet providing easy access to local amenities. Whether enjoying panoramic views from their balcony or relishing the fresh air, guests consistently praise Lux Garden Hotel for its superb setting, making it a standout choice for a mountain escape.
Breakfast
Guests of Lux Garden Hotel have mixed opinions about the breakfast offerings. Many reviews highlight the breakfast as being very good, varied and delicious with options catering to diverse tastes, including vegan options and even honeycomb. Several guests note it as hearty and rich, worthy of a five-star experience. Many appreciated the quality and variety, describing it as exceptional and very good with plentiful and well-made dishes.
However, there were some criticisms regarding the variety and quality of the breakfast. A few guests felt that the breakfast didn't meet five-star standards, lacking in variety with limited hot dish options and some mentioned that certain items were not replenished promptly. Despite these critiques, the overall sentiment leans positively with praise for the quality, warmth of the service and the delightful experience of breakfast and other meals at the hotel's restaurant.
Dinner
The Lux Garden Hotel offers a mixed experience when it comes to dining, though the overall impression leans positive. The hotel's restaurant and bar consistently stand out for their good quality and tasty food. Many guests praise the delicious meals and very good food, both for dinner and breakfast. Families will appreciate the dedicated children's menu and the comfortable accommodations for young diners.
Despite these highlights, there are some areas where the restaurant could improve. Several guests suggest a need for more variety on the menu and there are mixed feelings about the menu's appeal and prices. Some have noted that the food, while technically good, can sometimes lack flavor or fail to impress. Additionally, there are mentions of high prices that do not always match the quality, making the dining experience feel somewhat pretentious for some visitors.
Service can also be inconsistent with a few comments about long wait times for dinner. Nevertheless, the restaurant staff has been described as very nice, adding a positive note to the overall dining atmosphere.
Overall, diners might find the restaurant at Lux Garden Hotel to be a pleasant experience with some room for improvement, depending on personal preferences and expectations.
Rooms
Lux Garden Hotel receives high praise for its spacious and clean rooms with guests consistently highlighting the ample size and comfortable designs. The rooms are well-equipped, featuring espresso machines, mini bars, safes and even bathtubs in many of them. Cleanliness is a recurring theme with many reviewers noting the impeccable state of the linens, bed and overall room condition.
Comfort is also a strong point with cozy beds and perfect blankets and pillows frequently mentioned. Guests appreciate the generous balconies offering stunning views of the mountains and ski slopes, contributing to the charm of the location. Convenience is another key feature, as the hotel is situated very close to the ski area.
Though some feedback mentions the rooms being a bit outdated or lacking certain expected amenities like bathtubs after booking descriptions promised them, the overall tone remains positive given the superb location and cleanliness. The well-soundproofed rooms and comfortable, varied breakfast also add to the favorable guest experience.
In conclusion, Lux Garden Hotel offers spacious, well-equipped and meticulously clean rooms, making it a highly recommended choice for travelers looking for comfort and convenience near the slopes.
Beds
Lux Garden Hotel consistently garners positive feedback for its comfortable beds, which many guests appreciate for providing a restful night's sleep. Reviews highlight the luxurious bedding and the spacious, clean rooms featuring enormous beds. The hotel's modern amenities and stylish furniture further enhance the comfortable experience. While some guests mention that the mattresses can be quite firm, the majority praise the beds for their comfort.
Cleanliness
Lux Garden Hotel consistently impresses with its high standards of cleanliness, as highlighted by an overwhelmingly positive response from guests. The hotel boasts a variety of spacious, airy rooms that are meticulously maintained on a daily basis, ensuring an impeccable environment for visitors. Both the hotel's interiors and its verdant outdoor spaces are exceptionally clean, contributing to an overall sense of comfort and relaxation. Guests frequently commend the superb cleanliness throughout the entire property, noting spotless conditions in both their rooms and communal areas.
Furthermore, the hotel's friendly and attentive staff enhance the experience, ensuring that every detail is taken care of, which greatly contributes to the pleasant stays reported by visitors. Despite minor issues such as a small pool and occasional lapses in daily room service, the hotel's commitment to cleanliness and guest satisfaction remains evident. The peaceful, beautiful surroundings and the fresh, clean air further amplify the hotel's appeal, solidifying Lux Garden Hotel as a highly recommended destination for travelers seeking a pristine and comfortable retreat.
Staff
At Lux Garden Hotel, the standout feature is undoubtedly the staff. Guests consistently highlight their friendliness, helpfulness and attentiveness, which significantly enhances their stay. Many reviewers describe the personnel as amazing, professional and responsive with numerous mentions of their accommodating nature and warm demeanor. The reception staff, in particular, receive high praise for their excellence and kindness.
The hotel's cleanliness and the high level of room maintenance are also frequently noted, contributing to a pleasant and comfortable environment. Guests appreciate the staff’s ability to maintain a perfect balance of being friendly without being intrusive.
While most feedback about the staff is overwhelmingly positive, there are isolated mentions of areas needing improvement. Nonetheless, the overall impression is that the staff's exceptional service and attentive nature are key elements that make the Lux Garden Hotel a highly recommended destination for travelers seeking excellent service and a welcoming atmosphere.
Spa
Visitors to the Lux Garden Hotel have expressed mixed feelings about the hotel's spa facilities. The primary concern among guests is the spa's size; many describe it as very small, tiny and cramped, which is particularly surprising for a 5-star hotel. Visitors noted that the spa area, which includes a pool and sauna, seems much smaller in person than in photos. Some guests mentioned that the pool is more like a large bathtub or jacuzzi, which further contributes to the cramped feel. The wet sauna has limited capacity, only accommodating around four people at a time.
Several reviews also pointed out practical issues, such as the water in the pool being too cold and the lack of hotel staff at the spa. A few guests mentioned that the facilities do not live up to the name of a spa, calling them insufficient and unsuitable.
Despite these downsides, there are positive elements. The sauna is described as particularly hot, meeting the expectations of this facility and massages at the spa center have been labeled as wonderful. However, for those expecting a luxurious and expansive spa experience, the facility at Lux Garden Hotel may fall short of expectations.
Pool
The Lux Garden Hotel features a pool area that, despite being showcased as sizable in promotional materials, has received frequent criticism for its actual size, which guests describe as extremely small and more akin to a larger bathtub or jacuzzi. The depth of 1.20 meters is insufficient for swimming and the water temperature is often noted to be cold, making it less inviting. There is also no dedicated relaxation area or sun loungers around the pool and the spa area, including both the dry and wet saunas, is reported to be quite constrained. Despite these shortcomings, the pool is noted as being clean and appreciated by families, especially for children's use and post-skiing relaxation. However, overall, the pool facilities fall short of 5-star hotel expectations.
Parking
Lux Garden Hotel offers excellent parking facilities, most notably with its generous underground parking lot. Guests appreciate the security and convenience of the monitored and secure parking, especially beneficial during snowy conditions. The hotel also provides easy access to this abundant parking area, ensuring a hassle-free experience for travelers. Additionally, the parking arrangement is complemented by a secure ski storage room, making it an ideal choice for winter sports enthusiasts.
Family
Lux Garden Hotel offers an array of delightful amenities tailored for families, making it an ideal destination for those traveling with children. The hotel features a well-equipped playground that keeps the young ones entertained and engaged, complemented by comfortable chairs designed for their use. Families can enjoy a perfect mix of leisure and activities, as the hotel provides a dedicated area for ski equipment and runs daily movie nights, ensuring that both kids and parents have plenty to look forward to. The family rooms are well-suited for those with small children, enhancing the overall comfort of the stay. With its family-friendly atmosphere and thoughtful facilities, the hotel delivers a vacation experience that caters to both relaxation and family bonding.
Ski
Lux Garden Hotel enjoys a reputation for its excellent location near the ski resorts, providing guests with effortless accessibility to the ski slopes. The hotel is conveniently situated right next to the ski lift and the gondola, making it an ideal choice for ski lovers. Guests appreciate being close to the main slope lift and the telegondola, which further enhances the skiing experience. The hotel's proximity to the slopes has been a highlight for skiing enthusiasts, offering them the perfect base for their winter sports activities. Despite some mixed feelings about the pool, the overall location and accessibility to the skiing facilities make Lux Garden Hotel a favored option among those eager to hit the slopes.
5 Star
Lux Garden Hotel is advertised as a 5-star establishment with some guests feeling that it meets these standards in hospitality and services. However, many reviews express that the overall facilities and specific amenities such as the breakfast selection fall short of 5-star expectations. Several guests suggest that while the hotel ambiance feels premium, the facilities align more closely with what one would expect from a 4-star hotel. Critiques also target the restaurant and service quality, which are perceived as not being up to the 5-star mark. Recommendations include enhancing the breakfast offerings, perhaps with a bio corner, to better align with the high expectations set by the 5-star rating. Overall, while Lux Garden Hotel shows potential, improvements in various facilities and services are necessary to truly fulfill its 5-star promise.
Luxury
The Lux Garden Hotel offers an experience that undoubtedly deserves a five-star rating. Guests frequently highlight the luxury and impeccable cleanliness that define their stays. The hotel consistently meets expectations for a top-tier establishment with many noting its exceptional level of service. The facilities and overall conditions fully respect the standards of the hospitality industry. Visitors often describe their time at the hotel as a truly lovely stay, reflecting the 5-star services and overall quality that affirm its classification as a true 5-star hotel.
Yes, Lux Garden Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Lux Garden Hotel.
No, Lux Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Lux Garden Hotel.