Steigenberger Hotel & Spa Bad Pyrmont
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Summary of reviewsSteigenberger Hotel & Spa Bad Pyrmont is situated in a prime location in the heart of Bad Pyrmont, adjacent to the charming spa park. This central yet tranquil setting allows guests to enjoy picturesque views and easy access to local attractions, restaurants, shops and cafes, all within walking distance. The terrace, which offers direct access to the spa park, provides an idyllic spot for relaxation.
Guests have consistently praised the hotel's breakfast buffet for its extensive, varied and high-quality offerings, which include warm dishes, sparkling wine and DIY smoothies. Many have described the breakfast experience as exceptional, often highlighting the beautiful terrace overlooking the spa park as a delightful place to enjoy their meal. The friendly and attentive service during breakfast further enhances the overall experience.
Dinner at the hotel receives mixed reviews. The restaurant Palmengarten offers creative and high-quality dishes with the terrace providing a lovely dining ambiance. Despite this, some guests felt the high prices were not always justified by the food quality, indicating room for improvement in consistency and value for money.
The hotel's rooms are spacious, clean and offer beautiful views of the park. However, many guests noted that the décor and furnishings are outdated, leading to a less comfortable experience. Issues such as cold rooms, small TVs and outdated bathroom facilities were mentioned, suggesting a need for modernization.
Cleanliness is generally commendable throughout the hotel with well-maintained rooms and common areas. However, lapses in cleanliness were noted in specific areas like bathrooms, spas and the restaurant. Housekeeping often received praise, but some guests experienced delays and cleaning occurring only every two days.
The staff at Steigenberger Hotel & Spa Bad Pyrmont are frequently praised for their friendliness, attentiveness and professionalism, particularly noted in the breakfast and restaurant areas. While some issues with organization and efficiency were mentioned, the overall sentiment regarding the staff is positive.
The Wi-Fi service at the hotel is generally poor with many guests experiencing weak and slow connections, often unsatisfactory for those needing reliable internet access.
The spa facilities are well-liked for their beauty, relaxation potential and variety of treatments, including Ayurvedic options. The sauna and wellness areas are particularly praised. However, some outdated equipment and occasional maintenance issues were noted.
The gym facilities, while accessible and serviceable, show signs of aging and are better suited for light rehabilitation rather than intensive training.
The pool area, featuring a large and clean indoor pool, is generally appreciated, though some maintenance issues like out-of-order whirlpools were noted. The provision of towels occasionally required guest prompting.
Parking facilities receive mixed reviews with many guests finding the €16 per day fee to be too expensive. The underground garage is deemed outdated and cramped, especially challenging for larger vehicles.
In summary, Steigenberger Hotel & Spa Bad Pyrmont offers a generally positive experience with highlights in location, breakfast quality, staff friendliness and spa facilities. However, there are notable areas for improvement, particularly in room updates, Wi-Fi reliability, dinner value and parking facilities.
Categories
Guests have consistently praised the hotel's breakfast buffet for its extensive, varied and high-quality offerings, which include warm dishes, sparkling wine and DIY smoothies. Many have described the breakfast experience as exceptional, often highlighting the beautiful terrace overlooking the spa park as a delightful place to enjoy their meal. The friendly and attentive service during breakfast further enhances the overall experience.
Dinner at the hotel receives mixed reviews. The restaurant Palmengarten offers creative and high-quality dishes with the terrace providing a lovely dining ambiance. Despite this, some guests felt the high prices were not always justified by the food quality, indicating room for improvement in consistency and value for money.
The hotel's rooms are spacious, clean and offer beautiful views of the park. However, many guests noted that the décor and furnishings are outdated, leading to a less comfortable experience. Issues such as cold rooms, small TVs and outdated bathroom facilities were mentioned, suggesting a need for modernization.
Cleanliness is generally commendable throughout the hotel with well-maintained rooms and common areas. However, lapses in cleanliness were noted in specific areas like bathrooms, spas and the restaurant. Housekeeping often received praise, but some guests experienced delays and cleaning occurring only every two days.
The staff at Steigenberger Hotel & Spa Bad Pyrmont are frequently praised for their friendliness, attentiveness and professionalism, particularly noted in the breakfast and restaurant areas. While some issues with organization and efficiency were mentioned, the overall sentiment regarding the staff is positive.
The Wi-Fi service at the hotel is generally poor with many guests experiencing weak and slow connections, often unsatisfactory for those needing reliable internet access.
The spa facilities are well-liked for their beauty, relaxation potential and variety of treatments, including Ayurvedic options. The sauna and wellness areas are particularly praised. However, some outdated equipment and occasional maintenance issues were noted.
The gym facilities, while accessible and serviceable, show signs of aging and are better suited for light rehabilitation rather than intensive training.
The pool area, featuring a large and clean indoor pool, is generally appreciated, though some maintenance issues like out-of-order whirlpools were noted. The provision of towels occasionally required guest prompting.
Parking facilities receive mixed reviews with many guests finding the €16 per day fee to be too expensive. The underground garage is deemed outdated and cramped, especially challenging for larger vehicles.
In summary, Steigenberger Hotel & Spa Bad Pyrmont offers a generally positive experience with highlights in location, breakfast quality, staff friendliness and spa facilities. However, there are notable areas for improvement, particularly in room updates, Wi-Fi reliability, dinner value and parking facilities.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Steigenberger Hotel & Spa Bad Pyrmont enjoys an enviable position in the heart of Bad Pyrmont, a charming town known for its historical allure and serene surroundings. Nestled right next to the picturesque spa park, the hotel offers guests delightful views and a peaceful ambiance, despite being centrally located. This prime location places guests within walking distance of the town's main attractions, including a variety of restaurants, shops, cafes and the spa hall. The hotel's terrace, which leads directly to the spa park, provides a beautiful setting for relaxation and enjoyment. Bad Pyrmont's central yet tranquil environment ensures that visitors can explore the town's highlights conveniently on foot while returning to a quiet and restful retreat. The combination of the hotel's optimal location, excellent hospitality and historic charm makes it a standout choice for those looking to immerse themselves in the beauty and culture of Bad Pyrmont.
Guests at the Steigenberger Hotel & Spa Bad Pyrmont have consistently praised the hotel’s breakfast offerings. The breakfast buffet is described as very good, rich and varied, providing an extensive selection of dishes that cater to a wide range of tastes. Many highlighted the quality and diversity of the food with warm dishes, sparkling wine and even DIY smoothie options lauded as notable features.
The breakfast experience is often deemed flawless, fantastic and exceptional with numerous guests regarding it as the best they've had in years. Guests appreciated the comprehensive and perfectly maintained breakfast buffet, which was frequently replenished and left nothing to be desired. The option to enjoy breakfast on the beautiful terrace with a view of the spa park was especially appreciated, adding a pleasant ambiance to the meal.
Service during breakfast was also a high point with staff being described as extremely good and attentive, contributing to a positive overall experience. Some guests also mentioned the convenience of the Sunday late sleeper breakfast, which extended until 11:30 am, allowing for a more relaxed start to the day.
While the majority of reviews were overwhelmingly positive, a few guests noted some inconsistencies, such as a lack of certain items on specific days or a less varied selection for vegetarians and vegans. However, these comments were relatively rare compared to the abundant praise for the extensive, high-quality breakfast offerings at this hotel.
Steigenberger Hotel & Spa Bad Pyrmont offers a mixed dining experience according to guest reviews with a notable emphasis on delicious and high-quality food in a picturesque setting. Many guests praised the food in the restaurant, describing it as very delicious, excellent and first-class with creative menus offered in the hotel's own restaurant Palmengarten. The terrace also received high marks for its beautiful views overlooking the spa park, enhancing the dining experience.
The breakfast at the hotel was commended for being excellent and very good, complemented by spacious dining areas and a broad selection of options. Guests also highlighted the great bar featuring live music, notably piano accompaniment, which added a charming touch to their dining experience.
Service in the restaurant was frequently described as friendly and courteous, contributing positively to the overall dining experience. However, some reviews remarked on high prices for dinner and other items like coffee and dog accommodations. Additionally, there were concerns about the value for money with several guests feeling that the quality of food did not always match the cost.
Specific detractors included reports of certain dishes not meeting expectations, such as a disappointing Wiener Schnitzel and pasta dish. Some guests noted issues with the menu being minimalistic and lacking variety, potentially impacted by the pandemic.
In summary, while many guests enjoyed the delicious and creative food along with excellent service in a beautiful setting, others felt that the high prices were not always justified by the quality of certain dishes, suggesting room for improvement in consistency and value for money.
The rooms at Steigenberger Hotel & Spa Bad Pyrmont offer a mixed experience with guests appreciating the spaciousness and cleanliness while noting several areas in need of updating. Many of the rooms are large, comfortable and tranquil, offering beautiful views of the park, especially those located on higher floors. These vistas, along with the generous room sizes and serene environment, provide a pleasant stay for visitors looking for relaxation.
However, the décor and furnishings have seen better days, as numerous guests have pointed out that the hotel rooms are outdated with some even describing the interiors as nostalgic or worn-out. Problems such as cold rooms, outdated equipment, small and inconveniently placed TVs and uncomfortable beds also detract from the overall experience. Some rooms had issues like stuck balcony doors, broken beds and insufficiently modern bathroom facilities, especially not suitable for disabled guests.
Despite the need for renovation, the rooms maintain a certain charm that appeals to fans of classic styles. Cleanliness remains commendable with rooms being regularly maintained, although some guests experienced delays in cleaning services. The overall consensus suggests an urgent need for modernization to meet contemporary standards and improve the comfort and amenities for guests.
At the Steigenberger Hotel & Spa Bad Pyrmont, the guest reviews regarding the beds were mixed with a notable divide between positive and negative experiences. On the positive side, some guests appreciated the comfortable and cozy nature of certain beds, reporting excellent nights' sleep and large, comfy accommodations. Adjustable beds were a noted convenience and some rooms featured good-quality mattresses that contributed to a restful stay.
However, a significant number of reviews highlighted that many beds were uncomfortable with guests frequently mentioning hard, worn-out and sagging mattresses. The comfort of beds appeared inconsistent, as others commented on very soft mattresses and insufficient pillow support, both of which detracted from their sleep quality. Beds with a continuous mattress often led to poor sleep experiences, primarily for couples, as every movement transferred across the bed. There were reports of beds being outdated and some had structural issues such as creaking, cracking or even being assembled from mismatched individual pieces.
Overall, while some visitors enjoyed a comfortable and restful sleep, others identified the need for significant upgrades to the bedding to align with the standards expected of a modern, luxury hotel.
Steigenberger Hotel & Spa Bad Pyrmont offers rooms that are frequently praised for their cleanliness and coziness. Many guests highlighted the well-maintained and tidy environments throughout various areas of the hotel. The housekeeping staff is often commended for their exceptional effort and efficiency in maintaining the cleanliness of this large property.
However, there are notable lapses in specific areas. Several reviews flagged issues such as unclean bathrooms, greyed and wrinkled bathrobes, mold and mildew. Some guests reported dirty carpets, soiled curtains and overall wear and tear in the rooms. The pool and spa areas also drew criticism for cleanliness lapses, including empty whirlpools and dirty corners.
Housekeeping's infrequency was a point of contention with cleaning occurring only every two days and some areas showing clear signs of neglect. The restaurant also faced cleanliness issues with several complaints about dirty dishes at breakfast.
Despite these issues, many guests appreciated the diligence of the cleaning staff and found the hotel to be a good value for money with friendly and attentive staff enhancing their experience. While the hotel’s general environments—lobby, corridors and rooms—often meet expectations for cleanliness, the details in specific areas and the need for modernization cannot be overlooked.
The reviews for Steigenberger Hotel & Spa Bad Pyrmont predominantly highlight the commendable friendliness and helpful nature of the staff. Many guests noted the exceptionally attentive service, especially in the breakfast and restaurant areas with numerous mentions of the staff being very friendly, accommodating and professional. Reception staff generally received high marks for being courteous and efficient, ensuring a pleasant check-in experience. Guests also appreciated the considerate and polite demeanor of the staff throughout the hotel, including the bar and wellness areas.
A few reviews indicate some areas for improvement, such as occasional disorganization and a lack of training for certain staff members, which contributed to instances of slower service and minor lapses, particularly in the reception and spa areas. Despite these hiccups, the overall sentiment is positive with many guests expressing gratitude for the warm and welcoming atmosphere created by the hotel's team.
The Steigenberger Hotel & Spa Bad Pyrmont offers its guests a wide array of amenities and services, but the Wi-Fi is an area that leaves much to be desired. Guests have frequently noted that the connection is weak and slow with many experiencing no Wi-Fi reception in their rooms at all. Technical issues seem consistent, resulting in unstable and often unusable internet access. Even in deluxe rooms, the Wi-Fi signal struggles to reach, leaving many guests without the promised free connectivity. The reception is spotty and limited, making it unsuitable for those who require a reliable internet connection during their stay. While the hotel offers free Wi-Fi, the service does not meet the expected standards and could certainly benefit from significant improvements.
The Steigenberger Hotel & Spa Bad Pyrmont receives generally positive feedback for its spa facilities. Guests frequently highlight the expansive and well-maintained spa area, describing it as beautiful, relaxing and very inviting. The wellness center is appreciated for being modern, clean and offering diverse treatments, including Ayurvedic options. The sauna landscape receives particular praise with many recommending it highly due to its excellent condition and soothing atmosphere.
The availability of loungers and a variety of spa services add to the overall positive experience. Features like the salt cave and the serene spa park adjacent to the hotel contribute to a sense of tranquility. Guests also appreciate the operational aspects of the spa, though some mention the need to inquire for towels.
However, not all reviews are entirely glowing. There are notable mentions of outdated spa equipment and several instances where whirlpools and pools were out of service or in poor condition. Some visitors pointed out that the spa facilities were limited, often requiring appointments, especially during Covid-19 restrictions.
Despite these drawbacks, the spa's inviting nature and the overall environment make it a valued part of the hotel experience, providing good value for money and deserving of its high ratings for relaxation and wellness.
The gym at Steigenberger Hotel & Spa Bad Pyrmont provides accessible and usable fitness facilities. Guests appreciate the nice fitness room and its initial offerings, finding the gym accessible for their needs. However, the gym's equipment shows signs of aging with some noting that the fitness area could benefit from renovations to meet modern standards. While the gym facilities are generally considered good, they lean more towards rehabilitation rather than intensive training. Overall, the experience is positive but leaves room for improvement to enhance guest satisfaction.
The Steigenberger Hotel & Spa Bad Pyrmont offers a welcoming swimming pool experience, highly praised for its beauty and cleanliness. Guests frequently highlight the large and spacious pool area, which includes an impressive indoor pool with a pleasant temperature. The pool is often described as great for swimming a few laps and complemented by the convenience of having evening coffee available nearby.
While the pool area itself is beautiful and generally well-maintained, there are mixed experiences with maintenance and service. Some visitors noted issues like whirlpools being out of order and certain pools not being functional, indicating a need for better management and renovation. The provision of towels for spa areas also occasionally required prompting.
Despite these setbacks, the pool and overall spa facilities contribute positively to the hotel experience with many guests appreciating the accessibility and amenities available. The unique outdoor pool area and very good facilities overall add to the hotel's charm for those looking to relax and unwind.
Parking at the Steigenberger Hotel & Spa Bad Pyrmont has mixed reviews with a tendency toward the negative. Guests appreciate the availability of parking spaces, especially the ample spaces in the underground garage and the additional outdoor parking. However, many find the underground parking garage to be outdated and in need of renovation. The tight and cramped nature of the spaces makes it challenging for larger vehicles.
A significant point of contention is the cost with numerous guests deeming the €16 per day fee as too expensive, especially when comparing it to other five-star hotels that offer free parking. Some even mentioned that the price was not justified given the condition and accessibility issues of the garage, such as technical errors with room cards and the lack of parking spaces for the severely disabled.
On a positive note, guests mentioned the hotel’s effort to provide free parking for a day when inconveniences were encountered. Overall, while parking is available, the high cost and the condition of the facilities could affect the overall experience.
The Steigenberger Hotel & Spa Bad Pyrmont offers a mixed experience for families with children. Positively, many visitors appreciate the spacious family rooms and the family-friendly atmosphere, making it a viable choice for family vacations and gatherings. The pool area, in particular, is highlighted frequently as a favorite spot for kids, adding to the hotel's appeal for family stays.
However, the experience isn't universally positive. Some guests found that the hotel lacked child-friendly options and suggested it may not be the best choice for young families or those with small children. Additionally, there were comments about the need for better accommodations and activities specifically designed for kids. Despite these drawbacks, many families enjoyed their time at the hotel, praising it as a great venue for family events and weekends.
The Steigenberger Hotel & Spa Bad Pyrmont has garnered considerable feedback with many guests questioning its five-star rating. Common criticisms include outdated facilities, worn-out mattresses and overall cleanliness that falls short of luxury standards. Specific issues such as small fridges and the absence of tea or coffee facilities in rooms have also been pointed out. Some reviews note that the hotel’s service and amenities align more closely with a three to four-star experience. Despite the name Steigenberger suggesting a high level of luxury, the actual experience appears to disappoint some visitors who expected more from a five-star establishment. While prices may seem relatively affordable for a hotel of this supposed calibre, the consensus is that the price-performance ratio does not meet five-star expectations.
Steigenberger Hotel & Spa Bad Pyrmont offers commendable facilities tailored for business travelers. The hotel has received positive remarks for its excellent business-related amenities, making it a viable option for those on work trips. The facility's booking process is particularly efficient, which benefits those traveling for business purposes. Business men from various global regions have occasionally chosen this hotel, suggesting a certain level of satisfaction. However, it has been noted that while the hotel performs well in specific business-related aspects, it may not be entirely suited for comprehensive business stays. Some core functionalities desired by business travelers might be missing, hinting at areas for potential improvement. Overall, it's a good choice for business needs but may require enhancements for complete business accommodation satisfaction.
The Steigenberger Hotel & Spa Bad Pyrmont offers a notable feature in its heated pool, which is frequently mentioned positively by guests. Visitors generally find the water warm and the experience pleasant, contributing to a relaxing stay. However, some reviews indicate inconsistencies with the heating with a few guests encountering cooler temperatures and issues such as whirlpools being out of order. While the heated pool remains a highlight for many, some believe its management could be improved to ensure a consistently enjoyable experience.
The indoor pool at Steigenberger Hotel & Spa Bad Pyrmont is generally praised for its size and cleanliness. Guests appreciate the warm water and the attached outdoor terrace, making it a pleasant place to relax. Despite the positive comments, some noted that the indoor pool area requires better management and reminders for services. Additionally, some areas of the indoor pool need attention and at times, the whirlpool has been reported as out of order. Restrictions around pool usage have also been mentioned. However, the pool's overall tidiness and generous space make it a standout feature for many visitors.
The Steigenberger Hotel & Spa Bad Pyrmont offers a luxurious setting imbued with neoclassical features and an atmosphere of traditional high quality. The venerable hotel, although aged, exudes the splendor of days gone by with luxurious facilities throughout. It has a very beautiful, classic ambiance and noticeable class.
However, while the hotel is luxurious and comfortable, there are some areas where it falls short of modern 5-star expectations. Despite being a high-end establishment, some guests felt the luxury isn't as evident as it once was, mentioning the quality and taste of food as merely mediocre and noting that the overall experience is generally below what one would expect from a 5-star hotel. The hotel’s grandeur is appreciated, but it may not fully meet the high standards implied by its rating.
Steigenberger Hotel & Spa Bad Pyrmont offers a romantic atmosphere embodied by its beautiful old stately building and the gracious elegance of a Queen Luise portrait in the bar area. The hotel exudes dignified calmness and coziness, making it a delightful setting for a romantic getaway. With its character and style, it provides luxury that combines comfort, attentive care and the feeling of being newly in love. Simple pleasures, such as enjoying an apple crumble while in a bathrobe, add to the romantic experience. This destination is perfect for couples seeking a serene and intimate retreat.
Steigenberger Hotel & Spa Bad Pyrmont stands out for its warm and welcoming approach toward four-legged guests. Known for being very hospitable to dogs, the hotel ensures that the needs of dog owners are wonderfully catered to. Each room is thoughtfully decorated to accommodate canine companions, featuring animal-themed decorations, a dog bed with a blanket and a food bowl.
While dogs are not allowed in the restaurant or the inner spa park, the overall space is notably dog-friendly, making it a pleasant environment for dog lovers. Guests have noted the surprising and friendly service for dogs, enhancing the stay for both pets and their owners. However, some visitors mentioned a lack of control over the numerous dogs in the hotel and there is a fee for bringing a dog, which may not sit well with everyone. Despite these points, the hotel's dedication to creating a comfortable stay for dogs leaves a positive impression.
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Location
Breakfast
The breakfast experience is often deemed flawless, fantastic and exceptional with numerous guests regarding it as the best they've had in years. Guests appreciated the comprehensive and perfectly maintained breakfast buffet, which was frequently replenished and left nothing to be desired. The option to enjoy breakfast on the beautiful terrace with a view of the spa park was especially appreciated, adding a pleasant ambiance to the meal.
Service during breakfast was also a high point with staff being described as extremely good and attentive, contributing to a positive overall experience. Some guests also mentioned the convenience of the Sunday late sleeper breakfast, which extended until 11:30 am, allowing for a more relaxed start to the day.
While the majority of reviews were overwhelmingly positive, a few guests noted some inconsistencies, such as a lack of certain items on specific days or a less varied selection for vegetarians and vegans. However, these comments were relatively rare compared to the abundant praise for the extensive, high-quality breakfast offerings at this hotel.
Dinner
The breakfast at the hotel was commended for being excellent and very good, complemented by spacious dining areas and a broad selection of options. Guests also highlighted the great bar featuring live music, notably piano accompaniment, which added a charming touch to their dining experience.
Service in the restaurant was frequently described as friendly and courteous, contributing positively to the overall dining experience. However, some reviews remarked on high prices for dinner and other items like coffee and dog accommodations. Additionally, there were concerns about the value for money with several guests feeling that the quality of food did not always match the cost.
Specific detractors included reports of certain dishes not meeting expectations, such as a disappointing Wiener Schnitzel and pasta dish. Some guests noted issues with the menu being minimalistic and lacking variety, potentially impacted by the pandemic.
In summary, while many guests enjoyed the delicious and creative food along with excellent service in a beautiful setting, others felt that the high prices were not always justified by the quality of certain dishes, suggesting room for improvement in consistency and value for money.
Rooms
However, the décor and furnishings have seen better days, as numerous guests have pointed out that the hotel rooms are outdated with some even describing the interiors as nostalgic or worn-out. Problems such as cold rooms, outdated equipment, small and inconveniently placed TVs and uncomfortable beds also detract from the overall experience. Some rooms had issues like stuck balcony doors, broken beds and insufficiently modern bathroom facilities, especially not suitable for disabled guests.
Despite the need for renovation, the rooms maintain a certain charm that appeals to fans of classic styles. Cleanliness remains commendable with rooms being regularly maintained, although some guests experienced delays in cleaning services. The overall consensus suggests an urgent need for modernization to meet contemporary standards and improve the comfort and amenities for guests.
Beds
However, a significant number of reviews highlighted that many beds were uncomfortable with guests frequently mentioning hard, worn-out and sagging mattresses. The comfort of beds appeared inconsistent, as others commented on very soft mattresses and insufficient pillow support, both of which detracted from their sleep quality. Beds with a continuous mattress often led to poor sleep experiences, primarily for couples, as every movement transferred across the bed. There were reports of beds being outdated and some had structural issues such as creaking, cracking or even being assembled from mismatched individual pieces.
Overall, while some visitors enjoyed a comfortable and restful sleep, others identified the need for significant upgrades to the bedding to align with the standards expected of a modern, luxury hotel.
Cleanliness
However, there are notable lapses in specific areas. Several reviews flagged issues such as unclean bathrooms, greyed and wrinkled bathrobes, mold and mildew. Some guests reported dirty carpets, soiled curtains and overall wear and tear in the rooms. The pool and spa areas also drew criticism for cleanliness lapses, including empty whirlpools and dirty corners.
Housekeeping's infrequency was a point of contention with cleaning occurring only every two days and some areas showing clear signs of neglect. The restaurant also faced cleanliness issues with several complaints about dirty dishes at breakfast.
Despite these issues, many guests appreciated the diligence of the cleaning staff and found the hotel to be a good value for money with friendly and attentive staff enhancing their experience. While the hotel’s general environments—lobby, corridors and rooms—often meet expectations for cleanliness, the details in specific areas and the need for modernization cannot be overlooked.
Staff
A few reviews indicate some areas for improvement, such as occasional disorganization and a lack of training for certain staff members, which contributed to instances of slower service and minor lapses, particularly in the reception and spa areas. Despite these hiccups, the overall sentiment is positive with many guests expressing gratitude for the warm and welcoming atmosphere created by the hotel's team.
Wi-Fi
Spa
The availability of loungers and a variety of spa services add to the overall positive experience. Features like the salt cave and the serene spa park adjacent to the hotel contribute to a sense of tranquility. Guests also appreciate the operational aspects of the spa, though some mention the need to inquire for towels.
However, not all reviews are entirely glowing. There are notable mentions of outdated spa equipment and several instances where whirlpools and pools were out of service or in poor condition. Some visitors pointed out that the spa facilities were limited, often requiring appointments, especially during Covid-19 restrictions.
Despite these drawbacks, the spa's inviting nature and the overall environment make it a valued part of the hotel experience, providing good value for money and deserving of its high ratings for relaxation and wellness.
Gym
Pool
While the pool area itself is beautiful and generally well-maintained, there are mixed experiences with maintenance and service. Some visitors noted issues like whirlpools being out of order and certain pools not being functional, indicating a need for better management and renovation. The provision of towels for spa areas also occasionally required prompting.
Despite these setbacks, the pool and overall spa facilities contribute positively to the hotel experience with many guests appreciating the accessibility and amenities available. The unique outdoor pool area and very good facilities overall add to the hotel's charm for those looking to relax and unwind.
Parking
A significant point of contention is the cost with numerous guests deeming the €16 per day fee as too expensive, especially when comparing it to other five-star hotels that offer free parking. Some even mentioned that the price was not justified given the condition and accessibility issues of the garage, such as technical errors with room cards and the lack of parking spaces for the severely disabled.
On a positive note, guests mentioned the hotel’s effort to provide free parking for a day when inconveniences were encountered. Overall, while parking is available, the high cost and the condition of the facilities could affect the overall experience.
Family
However, the experience isn't universally positive. Some guests found that the hotel lacked child-friendly options and suggested it may not be the best choice for young families or those with small children. Additionally, there were comments about the need for better accommodations and activities specifically designed for kids. Despite these drawbacks, many families enjoyed their time at the hotel, praising it as a great venue for family events and weekends.
5 Star
Business
Heated Pool
Indoor Pool
Luxury
However, while the hotel is luxurious and comfortable, there are some areas where it falls short of modern 5-star expectations. Despite being a high-end establishment, some guests felt the luxury isn't as evident as it once was, mentioning the quality and taste of food as merely mediocre and noting that the overall experience is generally below what one would expect from a 5-star hotel. The hotel’s grandeur is appreciated, but it may not fully meet the high standards implied by its rating.
Romantic
Dog Friendly
While dogs are not allowed in the restaurant or the inner spa park, the overall space is notably dog-friendly, making it a pleasant environment for dog lovers. Guests have noted the surprising and friendly service for dogs, enhancing the stay for both pets and their owners. However, some visitors mentioned a lack of control over the numerous dogs in the hotel and there is a fee for bringing a dog, which may not sit well with everyone. Despite these points, the hotel's dedication to creating a comfortable stay for dogs leaves a positive impression.
Yes, Steigenberger Hotel & Spa Bad Pyrmont has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Steigenberger Hotel & Spa Bad Pyrmont.
Yes, Steigenberger Hotel & Spa Bad Pyrmont welcomes dogs.
Yes, parking facilities are available at Steigenberger Hotel & Spa Bad Pyrmont.
Yes, Steigenberger Hotel & Spa Bad Pyrmont has a gym.
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