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Summary of reviewsHotel Restaurant Neu Meran is highly favored for its stunning elevated location just outside Bad Reichenhall, presenting tranquil surroundings with breathtaking panoramic views of the mountains and valley. The serene environment, complete with direct access to hiking routes and woodlands, is ideal for nature lovers and those seeking relaxation away from urban hustle and bustle.
The breakfast offerings are also well-regarded with guests enjoying a delicious and plentiful selection of regional products and classic options like scrambled and fried eggs. The breakfast experience is further enhanced by beautiful terrace views and excellent coffee. The friendly and efficient service ensures dishes are replenished without request, although some guests suggest expanding the buffet selection.
Dinner at the hotel is a notable highlight with the food described as excellent and often compared to Michelin-star quality. Guests appreciate the variety of Bavarian and local German cuisine, served in a cozy and upscale atmosphere. Although meals can be perceived as pricey, the quality justifies the cost and the selection of wines adds to a memorable dining experience.
Rooms at the hotel are praised for their spaciousness, modern furnishings and cleanliness, complete with amenities like underfloor heating, refrigerators and comfortable beds. The stunning views from balconies and terraces enhance the overall stay, despite minor issues with soundproofing and some dated furniture.
The hotel's staff receive commendations for their exceptional friendliness, efficiency and helpfulness, contributing significantly to a welcoming and hospitable atmosphere. Personalized service and valuable advice for local activities enrich the guest experience, particularly during dining.
While cleanliness receives generally positive feedback, there are areas for improvement with some guests noting dated furnishings and inconsistent standards post-pandemic. WiFi connectivity, however, is consistently criticized for being weak and unreliable, impacting the overall guest satisfaction.
Parking is adequate with ample spaces available, though some find the spaces tight, especially during peak times. Family-friendly amenities and a personal atmosphere make the hotel a comfortable option for families, despite occasional room furnishings not meeting expectations for larger groups.
Dog owners highly appreciate the hotel's pet-friendly policies with accommodating facilities and staff making dogs feel especially welcome. Overall, Hotel Restaurant Neu Meran provides a peaceful, well-serviced retreat with exceptional dining, spacious accommodations and stunning natural surroundings, albeit with a need for improved WiFi and consistent cleanliness. Show more
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Categories
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Standard Single RoomCountry-style room offering satellite TV, a balcony and a private bathroom with toiletries and a hairdryer.
Double RoomCountry-style room offering satellite TV, a balcony and a private bathroom with toiletries and a hairdryer.
SuiteCountry-style suite offering satellite TV, a balcony and a private bathroom with toiletries and a hairdryer.
This suite is extra spacious.
Luxury SuiteThese tastefully furnished suites feature a spacious bedroom and living room area.
Family RoomThe spacious family room provides a tea and coffee maker, a seating area, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which features a stovetop and a tea and coffee maker, is available for cooking and storing food. Featuring a balcony with garden views, this apartment also provides a washing machine and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Double Room with Mountain ViewThe spacious double room provides a tea and coffee maker, a seating area, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Small Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Boasting a balcony with mountain views, this double room also features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Hotel Restaurant Neu Meran boasts a stunning, elevated location just outside Bad Reichenhall, offering tranquil surroundings and breathtaking, panoramic views of the surrounding mountains and valley. The hotel is ideally situated for nature lovers and hiking enthusiasts with direct access to hiking routes and serene woodland paths. Guests appreciate the peaceful and idyllic environment, making it a perfect retreat for relaxation away from the city's hustle and bustle. The elevated position provides a dreamlike setting with gorgeous views that can be enjoyed from various parts of the hotel, including the breakfast balcony. While somewhat remote, the hotel is easily accessible by car, making it convenient for those looking to explore the surrounding area. This serene, quiet location offers an impressive natural setting for a comfortable and restful stay.
Breakfast
Hotel Restaurant Neu Meran has garnered numerous positive remarks regarding its breakfast offerings. The majority of guest reviews highlight the breakfast as being very good, delicious and plentiful, describing it variously as superb, tasty and even excellent. Many guests appreciated the variety and richness, noting a hearty and extensive selection that included regional products and classic options like scrambled and fried eggs. The breakfast experience is further enhanced by the beautiful view from the terrace and the great coffee served.
Service also receives commendation, being described as competent and friendly with efficient replenishment of dishes without guests even needing to ask. Specific mentions of delicious breakfast rolls, though occasionally hit or miss, indicate overall satisfaction with the baked goods.
Despite this high praise, there are a few areas noted for improvement. Some reviews mention that the breakfast selection could be bigger, referencing a limited buffet at times and an extra charge for fried eggs. There was an isolated critique about some fruits being spoiled. However, these concerns seem minimal compared to the overwhelming positive feedback highlighting a delightful and hearty start to the day.
Overall, Hotel Restaurant Neu Meran appears to provide a satisfying and enjoyable breakfast experience, making it a delightful aspect of the guests’ stay.
Dinner
The dinner experience at Hotel Restaurant Neu Meran consistently receives high praise from guests. The food is often described as excellent, fantastic and truly delicious. Diners appreciate the variety of dishes available with special mentions of delicious Bavarian and local German cuisine. The restaurant sets itself apart with high-quality, Michelin-star level food that some guests found impeccable and exquisite.
Many reviews highlight the cozy and upscale atmosphere of the dining area, providing a delightful setting for meals, including the option to enjoy dinner on the terrace. The chefs at the hotel are commended for their mastery and the hearty, delicious meals they prepare. Patrons frequently give special praise to the kitchen for the consistently high quality and variety of the cuisine.
While the food might be deemed expensive, guests generally feel that the excellent quality justifies the price. The selection of wines also garners positive notes, adding to the overall dining experience. Although there was a mention of a pasta dish disappointment, the overall sentiment remains overwhelmingly positive with many guests having nothing at all to complain about regarding the dining experience at Hotel Restaurant Neu Meran.
Rooms
Hotel Restaurant Neu Meran offers rooms that are widely praised for their spaciousness with many guests highlighting the large, airy nature of the accommodations, often comparing them to suites. Visitors have noted the beautiful and modern furnishings with newly renovated and tastefully arranged interiors ensuring a comfortable stay. The cleanliness of the rooms is frequently mentioned with many lauding the pristine condition and hygienic standards maintained by the hotel.
The rooms are well-equipped with various amenities, including underfloor heating in the bathrooms, refrigerators, minibars, safes and facilities for tea and coffee. Guests appreciate the comfortable beds and the generous storage space provided. The hotel’s apartments and suites also receive positive remarks with features like private terraces, sun loungers and comprehensive room layouts enhancing the overall experience.
The views from the rooms are a major highlight, offering stunning vistas of the valley, mountains and city. Many rooms come with spacious balconies or terraces that allow guests to soak in the breathtaking scenery. The location of the hotel contributes to these impressive views and adds to the convenience of accessing local attractions.
However, there are a few areas noted for improvement. Some guests have reported issues with room soundproofing and a lack of adequate room darkening. There are isolated criticisms regarding worn-out furniture and minor maintenance needs, like replacing green artificial grass carpets on balconies. Additionally, while the aesthetic appeal of the furnishings is appreciated, some feel it occasionally compromises functionality. Despite these minor drawbacks, the overall impression is that the rooms at Hotel Restaurant Neu Meran provide a comfortable and delightful stay with exceptional views and modern amenities.
Beds
Hotel Restaurant Neu Meran has garnered mixed reviews when it comes to the comfort of their beds, though there are several positive points worth noting. Many guests have praised the beds for being comfortable and of good quality with some highlighting that the beds are fantastic and super comfortable. Additionally, the hotel keeps guests up-to-date with bed replacements, ensuring well-maintained sleeping arrangements. The cozy blankets and pillows further add to a positive sleeping experience.
However, opinions vary, particularly concerning the firmness of the mattresses. While some find them comfortable, others have noted that the mattresses are either too soft or a bit hard with lighter individuals finding them particularly firm. Issues have also been raised regarding the creaking of wooden beds, which in some cases disturbed sleep during the night and were not promptly repaired. Furthermore, a few guests experienced discomfort due to worn-out mattresses or beds that were too short. Despite these concerns, the hotel's ample beds, accommodating sizes up to 2 meters, are appreciated by those who need extra space.
Cleanliness
Hotel Restaurant Neu Meran has received varying feedback regarding cleanliness. Many guests highlight the cleanliness of the rooms with phrases such as "rooms clean," "very clean room," "clean, beautiful room," and "immaculate family room" appearing frequently. The apartments are also noted for being clean and well-equipped. However, some reviews suggest that the hotel needs updates, mentioning that the furnishings are somewhat run-down and noting that the cleanliness was better in the past.
While a majority of the feedback is positive, there are critiques that cannot be ignored. Guests have found room service to be superficial and some rooms have been described as dark with a slight smell. In some instances, cleanliness did not meet four-star standards with specific mentions of carcasses on carpets and even encountering a moth. Additionally, some reviewers felt the hotel had not fully regained its pre-pandemic standards of cleanliness.
Overall, the hotel's cleanliness stands out positively, but it shows room for improvement in maintaining consistency and meeting higher standards.
Staff
Hotel Restaurant Neu Meran is celebrated for its exceptional staff, repeatedly described as extremely friendly, helpful and attentive. Guests highlight the professionalism and customer-oriented approach of the team, noting that the boss and senior staff personally ensure guest satisfaction. The service is lauded for being efficient and courteous, making visitors feel welcome and at ease from the moment they arrive.
The staff are not only friendly but also competent, providing valuable tips for hiking, sightseeing and other activities, enhancing the overall guest experience. The atmosphere is notably warm-hearted with many guests appreciating the personal touches and the remarkable team’s dedication to hospitality.
Dining experiences are equally well-regarded with the restaurant staff receiving praise for their attentiveness and the quality of service during meals. The chef and cook are particularly mentioned for their friendliness and relaxed demeanor, contributing to a pleasant dining atmosphere.
Overall, the team at Hotel Restaurant Neu Meran goes above and beyond to make stays pleasant and fulfilling, earning a reputation for their excellent service and unwavering friendliness.
Wi-Fi
Guests at Hotel Restaurant Neu Meran have expressed dissatisfaction with the hotel's WiFi service in their reviews. Many experience issues such as weak signals and poor overall coverage, leading to a lack of consistent connectivity. The WiFi often doesn't work or if it does, it is unstable. Several reports detail that logging into the WLAN can be problematic and the internet is generally not reliable enough for activities beyond basic emails and messages. Streaming, downloads and online games are especially challenging, if not impossible, due to the insufficient internet quality. Overall, guests find the WiFi to be very poor and not up to the expected standard for a comfortable stay.
Parking
Hotel Restaurant Neu Meran offers generally positive parking experiences for its guests. The parking facilities are described as good with direct and private parking available in front of the house. Visitors appreciate the ample and adequate parking spaces, noting that there are plenty of spaces available.
However, some reviews highlight the parking spaces as being relatively tight and narrow, making maneuvering and exiting difficult at times. Additionally, the parking lot can be cramped, particularly in the evenings when spaces are often occupied. Despite these minor issues, the overall sentiment is that the parking facilities are convenient and satisfactory for most guests.
Family
Hotel Restaurant Neu Meran offers a welcoming environment that is ideal for family stays. The hotel is particularly family-friendly with various accommodations such as a family suite and a 2-bedroom apartment that provide ample space and comfort for families. The warm and personal atmosphere contributes to a pleasant experience, making guests feel pampered and cared for akin to being part of a family. The attentive and involved staff, including the senior boss's grandson, enhances the overall family-run charm of the hotel. Although one room was noted to be dated for five adults, the general consensus highlights the attentive service and family-focused comfort as key aspects of the stay.
Dog Friendly
Hotel Restaurant Neu Meran is renowned for its exceptional dog-friendly atmosphere. Dogs are warmly welcomed here and the pet-friendliness of the hotel is frequently highlighted by guests. The establishment not only allows dogs but also ensures they feel at home, making it a particularly inviting place for dog owners. The staff's friendliness towards dogs is commendable with dogs even being allowed in the hotel restaurant. Both the facilities and the overall environment of the hotel are designed to be super dog-friendly, earning it a strong reputation among pet-loving travelers.
No, Hotel Restaurant Neu Meran doesn't have any pool.
No, a spa isn't available at Hotel Restaurant Neu Meran.
Yes, Hotel Restaurant Neu Meran welcomes dogs.
Yes, parking facilities are available at Hotel Restaurant Neu Meran.
No, Hotel Restaurant Neu Meran doesn't have a gym.