Hotel & Penzión Grand Matej

Banska Stiavnica 48.45800300, 18.89662400 , Kammerhofska 5 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel & Penzión Grand Matej enjoys a prime central location, making it an ideal choice for visitors keen on exploring the city's shops, restaurants and historical sites, all within walking distance. The hotel's proximity to the city center, coupled with stunning views and pleasant surroundings, significantly enhances the guest experience. The hotel offers comfortable accommodations with spacious, clean rooms equipped with amenities such as free Wi-Fi, refrigerators and on-site parking.

Breakfast at Hotel & Penzión Grand Matej is widely praised for its variety and quality, often exceeding guests' expectations for a three-star establishment. The breakfast is described as rich, plentiful and enjoyable with an option to dine on the terrace in good weather. The hotel's restaurant also receives positive comments for its delicious and filling breakfast. While some guests note inconsistencies in the breakfast offerings between weekends and weekdays and occasional issues with coffee quality and buffet availability, overall, the breakfast experience is a highlight.

The hotel's rooms are noted for their spaciousness and cleanliness, featuring comfortable furnishings, seating areas and some with kitchenettes. Despite occasional noise issues, a lack of air conditioning in some rooms and minor wear and tear, the general guest consensus is positive. The vintage style adds a unique charm, though it may pose accessibility challenges for older guests.

Cleanliness is a strong point at Hotel & Penzión Grand Matej with many guests praising the cleanliness of the rooms and the overall hotel environment. However, occasional lapses in detailed cleaning, such as crumbs, unclean sinks or bathroom issues, have been noted. Despite these instances, the hotel maintains a generally high standard of cleanliness.

The staff at Hotel & Penzión Grand Matej are frequently highlighted for their friendliness, professionalism and willingness to assist guests. The reception and restaurant staff are particularly praised for their kind, helpful nature and genuine care for guest satisfaction, contributing to a warm and welcoming atmosphere.

Parking options at the hotel include an on-site garage, street parking and a nearby lot. While guests appreciate the convenience, limited spaces and daily fees can sometimes pose challenges. Nonetheless, alternative parking options help alleviate these issues.

Lastly, the beds at Hotel & Penzión Grand Matej are generally comfortable and spacious, ensuring restful sleep for most guests. Although some find the beds creaky or too soft and double beds made up of separate beds, the overall feedback about the comfort and size of the beds remains positive.

In summary, Hotel & Penzión Grand Matej offers a compelling combination of excellent location, quality breakfast, comfortable accommodations, high cleanliness standards, warm and helpful staff and adequate parking options, making it a favored choice for travelers.
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3-Star Hotel

Room Types
Classic Double Room The spacious room with rustic furnishings features WiFi, a minibar, a TV with satellite channels and a private bathroom with a shower or a bath tub and free toiletries.

Standard Double Room with 2 Extra Beds The room features WiFi, a minibar, a TV with satellite channels, a small sofa and a private bathroom with a shower, bathrobes and free toiletries.

Single Room with Extra Bed The room features WiFi, a TV with satellite channels and a private bathroom with a shower and free toiletries. A single bed can be extended to a double bed upon a request.

Studio Apartment This spacious suite features WiFi, a TV wist satellite channels, a minibar and a private bathroom with a bath, bathrobes and free toiletries.

Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
Hotel & Penzión Grand Matej offers a remarkably central location, placing guests right in the heart of the city. This strategic positioning makes it ideal for those looking to explore the local attractions with everything conveniently within walking distance. Guests consistently praise the hotel's proximity to the city center, appreciating the ease of access to shops, restaurants and historical sites. Many highlight the stunning views and pleasant surroundings, contributing to an enjoyable stay. The accommodations themselves are noted for their comfort and cleanliness with spacious rooms and comprehensive amenities, including free Wi-Fi, a refrigerator and on-site parking. Overall, the excellent location of Hotel & Penzión Grand Matej seems to be a standout feature, making it a favored choice for visitors.

Breakfast
Hotel & Penzión Grand Matej receives generally positive feedback for its breakfast offerings. Many guests describe the breakfast as excellent with a varied and wide selection of dishes that cater to different preferences. The breakfast is frequently described as rich, plentiful and enjoyable with some guests specifically mentioning it exceeded their expectations for a three-star establishment.

The food quality in the hotel's restaurant is also praised with comments highlighting delicious and filling breakfasts. The ability to enjoy breakfast on the terrace during good weather is an appreciated bonus. Friendly and helpful staff contribute to a pleasant dining experience, enhancing the meal's overall appeal.

However, some reviews point out inconsistencies. While the breakfast selection on weekends is reported to be much better, weekday offerings are considered basic by some. A few guests noted that arriving later in the morning might mean limited availability, suggesting an early visit for a fuller experience. There are occasional mentions of subpar coffee and some guests found the buffet only average.

Despite a few negative remarks, the consensus among guests leans strongly toward satisfaction, making the breakfast at Hotel & Penzión Grand Matej a highlight for many visitors.

Rooms
Hotel & Penzión Grand Matej offers guests a range of room styles, many of which are notable for their large, spacious layouts. The rooms are often described as pretty, clean and comfortably furnished, offering features such as seating areas, refrigerators and TVs. Guests appreciate the spacious family rooms and apartments, which are well-furnished with rustic touches and adequately equipped kitchenettes.

On the downside, some guests have pointed out noise issues, both from the adjoining rooms and the main street. The lack of air conditioning and poor ventilation in some attic rooms can also be drawbacks, especially during warmer months. While the rooms are generally clean, there have been a few mentions of wear and tear in the furnishings and some specific complaints about the bathroom conditions.

The hotel's vintage style and dated equipment contrast with the spacious and well-arranged rooms, leaving a mixed impression. Additionally, accessibility for older guests and parking arrangements may pose challenges. Despite these issues, the overall experience of staying in a large and comfortable room remains a significant positive aspect for many.

Beds
Hotel & Penzión Grand Matej receives generally positive feedback regarding its beds. Guests frequently describe the beds as comfortable with many highlighting the mattresses and beds as great, wide and super large, ensuring a restful sleep. The rooms are clean and nicely furnished, contributing to an overall pleasant stay. However, there are occasional mentions of discomfort with some guests finding the beds creaky or too soft and a few noting that the double beds are made up of separate beds. Despite these minor critiques, many guests seemed to enjoy their stay, particularly appreciating the comfort and size of the beds.

Cleanliness
Hotel & Penzión Grand Matej consistently impresses guests with its cleanliness across various areas, making it a reliable choice for travelers prioritizing hygiene. Reviewers frequently describe the hotel as clean, highlighting its clean rooms, pleasant accommodation and well-maintained environment. The rooms are noted for their cleanliness with many guests finding them very clean with high-quality bedding and clean bathrooms.

Positive remarks extend to the entire hotel's atmosphere, where clean and spacious rooms contribute to a comfortable stay. The friendly and helpful staff further enhance the experience, readily assisting and contributing to the overall cleanliness and orderliness of the property.

However, feedback indicates that cleanliness sometimes falls short in specific areas. Some guests have mentioned issues such as crumbs under tables, unclean sinks and trash behind trash cans, signaling occasional lapses in attention to detail. Cleanliness in bathrooms, in particular, has room for improvement with complaints about long hairs, an unpleasant smell and the need for more thorough cleaning.

While the majority of reviews affirm a high standard of cleanliness, these scattered issues suggest that there’s variability in the level of cleanliness experienced. Overall, Hotel & Penzión Grand Matej offers a clean and pleasant stay with generally consistent cleanliness, though some areas need more rigorous upkeep to meet the expectations of all guests.

Staff
Located in the heart of the city, 'Hotel & Penzión Grand Matej' boasts a team of exceptionally friendly, kind and professional staff. Consistent reviews highlight the accommodating nature of the receptionists, who are always ready to assist with recommendations and arrangements, such as calling taxis or suggesting local attractions like Hoplandia, great for families with kids. The restaurant staff and waiters are also noted for their genial and pleasant demeanor.

Visitors frequently describe the staff as very nice, sweet and willing to go the extra mile to ensure guest satisfaction. The personnel's approach is marked by a high level of professionalism and genuine care, creating a welcoming and comfortable atmosphere for all guests. Despite the language barrier with staff primarily speaking Slovak, their helpful and pleasant attitudes shine through, leaving a lasting positive impression on visitors.

In summary, the dedicated and amiable staff at 'Hotel & Penzión Grand Matej' contribute significantly to the hotel’s warm and inviting ambiance, making it a standout choice for travelers seeking both comfort and excellent service.

Parking
Hotel & Penzión Grand Matej offers several parking options, including an on-site garage, street parking and a lot directly in front of the hotel. For the most part, guests appreciate the convenience of having parking available nearby, even if it means paying a fee. The process for using the garage is straightforward, involving a simple phone call to open the gate and has generally received positive feedback for its effectiveness.

However, the parking situation is far from perfect. A common issue is the limited number of available spaces, which can become particularly problematic when the hotel is fully booked. The daily parking fee, though manageable for some, is considered high by others, leading to some dissatisfaction among guests. Despite these challenges, alternative parking options in the surrounding area can sometimes alleviate the issue.

Overall, while parking at Hotel & Penzión Grand Matej presents some challenges, it remains a viable option for guests who appreciate the convenience of secure parking near the hotel.


No, Hotel & Penzión Grand Matej doesn't have any pool.

Yes, a spa is available at Hotel & Penzión Grand Matej.

Yes, Hotel & Penzión Grand Matej welcomes dogs.

Yes, parking facilities are available at Hotel & Penzión Grand Matej.

No, Hotel & Penzión Grand Matej doesn't have a gym.

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