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Summary of reviewsHollywood Casino Gulf Coast offers a generally positive experience for its guests, starting with its prime location. Nestled close to Bay St. Louis, visitors appreciate its proximity to local attractions, dining and shopping options, all within easy reach. The scenic setting, featuring stunning views of the bay and easy access to the waterfront, further enhances its appeal.
Dining options at the hotel receive high marks, particularly the breakfast and dinner buffets, which are praised for their quality and variety. The breakfast buffet and the omelets come highly recommended, while the all-you-can-eat dinner buffet leaves a lasting impression. The Celebrity Grill is noted as a convenient late-night option. However, there are some shortcomings, including limited dining options and early closures, alongside mixed reviews for the steakhouse.
The rooms at Hollywood Casino Gulf Coast are spacious, clean and comfortable with large, ultra-comfortable beds contributing to a restful night's sleep. Many visitors enjoy the kid-friendly environment and great pool amenities, including the cool room temperatures and pleasant views. Despite the overall positive feedback, some guests mention that the decor is outdated and basic amenities like mini-fridges and microwaves are lacking. Issues with smoke odors and occasional noise disturbances are also noted.
Cleanliness is a mixed bag with many guests appreciating the fresh and comfortable atmosphere, aided by a friendly and attentive staff. However, inconsistent housekeeping standards, dirty carpets, stained sofas and inconsistent room service have left some guests dissatisfied. The lobby and elevator cleanliness also need improvement.
Staff at the hotel are generally regarded as friendly, helpful and polite, including housekeeping, bellmen and security personnel. While the pool staff and front desk are praised, there are inconsistencies in guest experiences, particularly at check-in, where some found the staff inexperienced or curt.
The pool and lazy river are standout features, providing a relaxing and enjoyable atmosphere that many guests highlight as the best part of their stay. Cleanliness and inviting appearance of the pool area, coupled with beautiful views and well-maintained surroundings, make it a favorite for visitors, despite some concerns about rules for young children.
Lastly, the casino garners mixed reviews. Many appreciate the cleanliness and convenience, but the smoke smell and difficulty in earning loyalty points are notable drawbacks. Overall, Hollywood Casino Gulf Coast offers a generally enjoyable experience for its guests, particularly with its prime location, comfortable rooms, friendly staff and excellent pool amenities. Show more
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Categories
Resort near Golf Courses
Resort for Honeymoon
Casino Resort
Resort with Spa
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Lazy River Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Lazy River
Room Types
Deluxe King A flat-screen cable TV, coffee machine, and en suite bathroom with a hairdryer are included in this room.
Deluxe Two QueenA flat-screen cable TV, coffee machine, and en suite bathroom with a hairdryer are included in this room.
Deluxe King SmokingThe spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Deluxe Two Queen SmokingThe quadruple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
The location of Hollywood Casino Gulf Coast receives high praise from guests, who appreciated its close proximity to numerous attractions, including Bay St. Louis restaurants, shops and golfing opportunities. The setting is described as beautiful, offering easy access to downtown and ample parking. Many guests enjoyed the convenience of the casino and found the hotel grounds to be attractive. Visitors highlighted the stunning views of the bay and the waterfront, stating that it was also easy to access and navigate from various points of interest. Staying at this hotel ensured that everything, from dining options to local sights, was within a few minutes' reach. The location offers the perfect blend of seclusion and accessibility, making it a preferred choice for travelers.
Breakfast
The breakfast experience at Hollywood Casino Gulf Coast generally receives positive remarks from guests. Many find the breakfast options to be very good with the breakfast buffet being particularly praised for its quality. Guests enjoyed dining at the Grille, especially the biscuits. The buffet, covering both breakfast and dinner, is noted as phenomenal by some visitors. However, there are a few comments on the limitations, such as the absence of an option to order breakfast and the accommodation only being available without breakfast. While one guest mentioned the breakfast was mediocre and mostly cold, the majority seem satisfied with the various offerings, especially the omelets and the breakfast buffet.
Dinner
The dining experience at Hollywood Casino Gulf Coast has garnered several positive reviews from guests. The buffet, in particular, received high praise with guests describing it as delicious, amazing and phenomenal. They mentioned enjoying both breakfast and dinner there. Many felt that the all-you-can-eat buffet was well worth the price and it left a lasting impression on diners.
The Celebrity Grill was noted as a pleasant option for a late-night snack after a round of gambling, adding to the convenience and enjoyment of the stay. However, not all reviews were positive; some guests expressed dissatisfaction, particularly with the steakhouse, which they advised against due to poorly prepared dishes. There were also mentions of limited dining options and early closures, which could be a downside for some visitors. Despite these few drawbacks, the overall sentiment towards the hotel’s dining offerings appears to be overwhelmingly positive.
Rooms
Hollywood Casino Gulf Coast offers a generally positive experience for guests, particularly with its kid-friendly environment and great pool amenities. Visitors appreciate the spaciousness of the rooms, noting that they are clean, comfortable and feature large, ultra-comfortable beds. The hotel environment is clean and offers plenty of activities, including an excellent all-you-can-eat buffet. Guests also enjoy the cool temperatures maintained in the rooms and the pleasant view of the pool and lazy river.
However, the rooms could use some updates and suffer from outdated decor. The absence of basic amenities such as mini fridges and microwaves is a common complaint. Some rooms have issues with smoke odor seeping in from nearby areas of the hotel and occasional noise disturbances can be a problem. Despite these drawbacks, the overall cleanliness and comfort of the rooms seem to leave a generally favorable impression on guests.
Beds
Hollywood Casino Gulf Coast consistently receives positive feedback regarding their beds, which are often described as comfortable. Many guests found the beds to be very comfortable, contributing to a restful night's sleep. Words like ultra comfortable and very big hint at the luxurious size and quality of the beds. Additionally, visitors appreciated the friendly staff and enjoyed their overall experience at the hotel.
Nonetheless, there were a few mixed opinions about the beds with some guests finding them to be hard and uncomfortable or mentioning specific issues like a damaged mattress. Despite these occasional criticisms, the dominant sentiment is that the beds provide a comfortable and pleasant sleeping experience.
Cleanliness
Hollywood Casino Gulf Coast delivers a mixed experience when it comes to cleanliness. Many guests appreciated the clean and comfortable rooms with several specifically noting that the rooms and the property maintained a fresh atmosphere. They found the staff to be friendly and attentive, contributing positively to their stay. The cleanliness of the premises, particularly the rooms, was often highlighted with individuals frequently commenting on the cleanliness and comfort.
However, some areas drew criticism for inadequate housekeeping and outdated furnishings. Guests mentioned dirty carpets, stained sofas and inconsistent room service. There were also instances where trash cans were not emptied and requests for new towels had to be made. The lobby and elevator were described as filthy by some, while others felt that the hotel had an overall uncleanliness that was disappointing. Additionally, the smell of cigarettes was an issue for a few, detracting from the overall experience.
Despite the efforts of housekeeping, there was room for improvement, particularly in maintaining a consistent standard of cleanliness throughout the property. Guests often experienced variable levels of cleanliness, making it a point of concern. Yet, the highlights of clean rooms and friendly staff leave a positive impression for many visitors.
Staff
Guests at Hollywood Casino Gulf Coast generally find the hotel's staff to be friendly, helpful and polite. Many reviews highlight the housekeeping staff, bellmen and security personnel as particularly courteous and supportive. The pool staff and front desk also receive favorable mentions for their friendliness and assistance.
However, there are some inconsistencies in guest experiences. Despite the overall positive feedback, several reviews point out issues with the front desk staff being inexperienced, curt or slow during check-in. There were also isolated incidents where the front desk was described as rude or seemingly discriminatory.
Overall, while the majority of guests appreciate the warm and professional service, certain areas like the check-in process could benefit from improvements to ensure a consistently positive experience for all visitors.
Pool
Hollywood Casino Gulf Coast offers a delightful pool experience, frequently praised by guests. The lazy river is a standout feature, often highlighted as the best part of the property, providing a relaxing and enjoyable atmosphere. Visitors appreciate the cleanliness and inviting look of the lazy river, contributing to an overall pleasant pool area. The pool itself is spacious, complemented by good water quality and additional amenities like a spa.
Guests enjoy the serene pool environment, often remarking on the beautiful views it offers. The surrounding area is well-maintained, adding to its appeal. While the pool area earns high marks for enjoyment and relaxation, some have noted that there is room for improvement, particularly concerning the rules for young children. Nevertheless, the combination of the lazy river, spacious pool and comfortable atmosphere makes for a highly enjoyable stay, further enhanced by other amenities such as comfortable beds and good food options.
Casino
The Hollywood Casino Gulf Coast boasts mixed reviews from its guests. Many visitors appreciated the property's overall cleanliness, noting that the staff ensured the environment remained pleasant, especially upon arrival. The casino itself was often described positively with some guests loving their experience and highlighting its convenience. However, there were concerns about the smoking area, suggesting the casino be relocated to maintain a smoke-free lobby. A persistent smoke smell on the casino floor deterred some and there were occasional criticisms regarding the knowledge level of the staff and the difficulty in earning loyalty points. Despite these issues, the general sentiment about the casino leaned toward enjoyment.
Lazy River
At Hollywood Casino Gulf Coast, the lazy river emerges as a standout feature that guests consistently praise. Visitors frequently highlight the enjoyment of the lazy river and pool area, often mentioning how inviting and clean these facilities are. The pool area is complemented by amenities like a pool bar and hot tub, enhancing the overall experience. The lazy river is especially noted as a highlight with many guests finding it to be the best aspect of their stay. Adding to the atmosphere, some reviews mention the enjoyment of music played by a DJ around the lazy river area. Visitors also appreciate the convenience of in-house restaurants and the Epic Buffet, which make the overall stay even more enjoyable. While there were a few disappointments mentioned, the lazy river and pool facilities contribute significantly to a memorable and enjoyable experience at the hotel.
Yes, Hollywood Casino Gulf Coast has pool(s) that belong to one or more of the following categories: Outdoor Pool, Lazy River.
Yes, a spa is available at Hollywood Casino Gulf Coast.
Yes, Hollywood Casino Gulf Coast welcomes dogs.
No, parking facilities aren't available at Hollywood Casino Gulf Coast.