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Summary of reviewsThe Ramada by Wyndham Newark/Wilmington is often praised for its convenient location, situated close to highway Rt 95, making it an ideal choice for travelers needing easy access to key destinations. Guests appreciate the proximity to various dining options, shopping areas, the University, VA hospital and other essential services. On-site dining also receives positive mentions for the quality of food provided, adding a layer of convenience.
The breakfast experience at the hotel has positive and negative elements. While some guests commend the good variety and timely replenishment of breakfast items like waffles, scrambled eggs and cereals, others feel that it lacks variety and consistency with reports of cold or poorly prepared items and unsatisfactory options.
Room conditions elicit mixed reviews. Positively, rooms are generally noted for their cleanliness, comfort and spaciousness with many finding the beds comfortable and appreciating the hotel’s pet-friendly policy. However, numerous guests have reported issues related to outdated furnishings, general disrepair and cleanliness concerns, including unpleasant odors and maintenance problems.
Cleaning standards at the hotel appear to require significant improvement. Despite some feedback noting acceptable cleanliness, many guests highlight major issues, including dirty rooms, floors, linens and bathrooms and reports of pests like roaches and spiders.
The hotel staff is frequently praised for their friendliness and helpfulness, contributing positively to many guests' experiences. The check-in process is generally efficient and both front desk and restaurant staff receive commendations for their hospitality. However, there are isolated comments about less friendly interactions and communication issues.
Comforts associated with the beds also vary among reviews. While some guests enjoy the comfort and cleanliness of the beds, others find them lacking. Common complaints include uncomfortable mattresses, noisy springs and size discrepancies.
In summary, Ramada by Wyndham Newark/Wilmington excels in location convenience and friendly staff, but experiences are mixed when it comes to breakfast variety, room conditions, overall cleanliness and bed comfort.
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