Hotel Piazza Vecchia
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Summary of reviewsHotel Piazza Vecchia, located in the heart of Bergamo’s historic old town (Città Alta), receives high praise for its superb and central location. Guests appreciate being steps away from key attractions, shops, cafés and restaurants, while still enjoying a quiet and peaceful atmosphere in courtyard-facing rooms.
The hotel’s breakfast offerings are generally well-received with guests enjoying the variety and quality of fresh regional products like cold cuts, cheeses, fruits, pastries and delightful coffee options. Despite minor suggestions for more hot dishes and a broader tea selection, the breakfast experience is mostly positive and a pleasant start to the day.
Rooms at Hotel Piazza Vecchia stand out for their spaciousness, charm and blend of modern amenities with historical elements. Guests appreciate the airy rooms with high ceilings, tasteful décor and comfortable furnishings. Balconies with scenic views and well-maintained, modern bathrooms add to the overall experience, although a few comments on outdated furnishings are noted.
Exceptional cleanliness is a hallmark of the hotel with guests frequently commending the spotlessly clean rooms and bathrooms, contributing to a serene and comfortable stay. The attentive staff further enhance this cleanliness by maintaining high hygiene standards throughout the hotel.
The staff at Hotel Piazza Vecchia are often highlighted as one of its best attributes. Described as friendly, helpful and professional, the staff go above and beyond to ensure a comfortable stay. Specific individuals, like Angela, receive special mentions for their exceptional service and warm hospitality.
The hotel’s wifi generally receives positive feedback for its reliability and speed, allowing for seamless streaming and internet use. Some issues with connectivity in specific rooms were noted, but overall, the internet service meets guests' needs.
Parking, while a bit challenging and sometimes costly, is facilitated efficiently by the hotel staff. Guests appreciate the availability of nearby safe and secure parking options, often with assistance in arranging permits and spaces.
For families, Hotel Piazza Vecchia is noted for its accommodating atmosphere and spacious family rooms. The hotel provides a welcoming environment with special touches that cater to both parents and children, making it a suitable choice for family vacations.
The beds receive frequent praise for their comfort and quality, contributing to a restful sleep. While there are occasional mentions of firmness or repair needs, the majority of guests find the beds very satisfactory.
The hotel’s four-star rating garners mixed reviews with some guests feeling that certain aspects, like amenities and service, could be improved to better meet four-star standards. Nevertheless, many guests find the overall experience luxurious and comfortable.
Business travelers appreciate the hotel’s convenient location and business-friendly amenities, which make it suitable for work-related stays.
In terms of accessibility, the hotel makes commendable efforts to accommodate guests with disabilities, despite some challenges such as the steep staircase to the reception area and limited elevator service to all floors. The staff’s assistance is often necessary to navigate these hurdles.
In summary, Hotel Piazza Vecchia offers a charming and comfortable stay with its prime location, excellent staff, clean and spacious rooms and a generally positive breakfast experience. While there are areas for improvement, particularly in accessibility and sustaining a four-star standard, the hotel remains a favored spot for both leisure and business travelers.
Categories
The hotel’s breakfast offerings are generally well-received with guests enjoying the variety and quality of fresh regional products like cold cuts, cheeses, fruits, pastries and delightful coffee options. Despite minor suggestions for more hot dishes and a broader tea selection, the breakfast experience is mostly positive and a pleasant start to the day.
Rooms at Hotel Piazza Vecchia stand out for their spaciousness, charm and blend of modern amenities with historical elements. Guests appreciate the airy rooms with high ceilings, tasteful décor and comfortable furnishings. Balconies with scenic views and well-maintained, modern bathrooms add to the overall experience, although a few comments on outdated furnishings are noted.
Exceptional cleanliness is a hallmark of the hotel with guests frequently commending the spotlessly clean rooms and bathrooms, contributing to a serene and comfortable stay. The attentive staff further enhance this cleanliness by maintaining high hygiene standards throughout the hotel.
The staff at Hotel Piazza Vecchia are often highlighted as one of its best attributes. Described as friendly, helpful and professional, the staff go above and beyond to ensure a comfortable stay. Specific individuals, like Angela, receive special mentions for their exceptional service and warm hospitality.
The hotel’s wifi generally receives positive feedback for its reliability and speed, allowing for seamless streaming and internet use. Some issues with connectivity in specific rooms were noted, but overall, the internet service meets guests' needs.
Parking, while a bit challenging and sometimes costly, is facilitated efficiently by the hotel staff. Guests appreciate the availability of nearby safe and secure parking options, often with assistance in arranging permits and spaces.
For families, Hotel Piazza Vecchia is noted for its accommodating atmosphere and spacious family rooms. The hotel provides a welcoming environment with special touches that cater to both parents and children, making it a suitable choice for family vacations.
The beds receive frequent praise for their comfort and quality, contributing to a restful sleep. While there are occasional mentions of firmness or repair needs, the majority of guests find the beds very satisfactory.
The hotel’s four-star rating garners mixed reviews with some guests feeling that certain aspects, like amenities and service, could be improved to better meet four-star standards. Nevertheless, many guests find the overall experience luxurious and comfortable.
Business travelers appreciate the hotel’s convenient location and business-friendly amenities, which make it suitable for work-related stays.
In terms of accessibility, the hotel makes commendable efforts to accommodate guests with disabilities, despite some challenges such as the steep staircase to the reception area and limited elevator service to all floors. The staff’s assistance is often necessary to navigate these hurdles.
In summary, Hotel Piazza Vecchia offers a charming and comfortable stay with its prime location, excellent staff, clean and spacious rooms and a generally positive breakfast experience. While there are areas for improvement, particularly in accessibility and sustaining a four-star standard, the hotel remains a favored spot for both leisure and business travelers.
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Hotel with Tennis Courts
4-Star Hotel
About Hotel Piazza Vecchia
License: 016024-ALB-00030, IT016024A16XUGGWLR
Guest Reviews
Location
Breakfast
However, there are occasional mentions of limitations, such as the desire for more hot dishes, a wider variety of teas, better choices of cereals and bread and some mentions of a need for vegetables. While some guests find the breakfast sufficient and satisfying, a few noted it could be more varied. Despite these minor critiques, the breakfast is largely viewed as a great start to the day with a pleasant and friendly breakfast room enhancing the overall experience.
Rooms
Bathrooms receive high praise for their size, modernity and cleanliness. They often feature large showers and are described as exceptionally well maintained. The comfortable beds and functional amenities such as coffee machines and refrigerators further add to the guests' comfort.
Most rooms are described as large, welcoming and impeccably clean, designed for maximum comfort. Some rooms even include charming elements like exposed beams, adding a touch of rustic elegance. While most comments are positive, a few mention minor drawbacks such as outdated furnishings or incomplete amenities, but these are overshadowed by the overall positive aspects.
The ambiance of the rooms, coupled with their tasteful decoration and modern facilities, makes for an enjoyable and comfortable stay. Whether it's a romantic getaway, a family trip or a solo adventure, Hotel Piazza Vecchia provides a delightful lodging experience in a beautifully renovated setting.
Beds
Several reviews also noted that the beds were large, often described as "huge" or "king size," which adds to the comfort level. The comfort of the pillows was also mentioned with some guests appreciating the overall bedding comfort. However, it is worth noting some dissenting opinions regarding bed comfort with a few guests finding the mattresses hard or the beds too small. Some even complained about the beds being in poor repair.
Overall, despite occasional criticisms, the majority of guests seem to enjoy a comfortable and restful sleep at Hotel Piazza Vecchia, primarily due to the good quality beds and bedding.
Cleanliness
Staff
The service is noted for being particularly responsive and knowledgeable with staff providing valuable information and assistance whenever needed. The management and organization, including efficient parking services, receive high marks for their attention to detail and seamless execution.
The reception team stands out for their friendliness and helpful nature, as does the night receptionist who earns special thanks for her accommodating service. Multi-lingual hostesses, especially those proficient in English, further enhance the guest experience with their effective communication and welcoming smiles.
Guests also appreciate the clean and comfortable amenities with mentions of large beds and spotless bathrooms contributing to the overall positive experience. Breakfast choices get favorable nods, rounded out by the exceptional service provided by the staff.
In summary, Hotel Piazza Vecchia’s staff leave a lasting impression with their exceptional hospitality, making it a standout choice for travelers seeking a friendly and well-managed stay.
Wi-Fi
However, some guests did encounter challenges. Specific rooms, like Room 15 and Room 9, had poor or terrible wifi reception. In certain areas, the wifi signal can be weak and guests mentioned that the activation of the wifi can be tricky, sometimes not working from specific devices like laptops. Some found the process of connecting to the wifi to be a bit of a hassle or inconvenient. Despite these issues, the overall feedback indicates that the hotel generally provides a good and stable internet connection for most guests.
Parking
The hotel often helps arrange parking and in some cases, a reserved garage space is available, which adds to the convenience. Guests also mentioned that parking can be very close to the hotel, especially with a special permit when utilizing residential spots. The hotel’s organization in managing parking and the assistance provided by staff, including arranging traffic permits and bus parking, were commended.
However, there are some drawbacks to be aware of. Parking often comes with an extra fee and some guests found it expensive. The challenge of finding parking in the busy city center was a recurring theme and for some, the parking was a bit far or difficult to locate. Despite these issues with prior arrangement and through the hotel’s assistance, parking situations were often resolved satisfactorily for many guests. Overall, though costly at times, the available parking options and the hotel’s efforts to facilitate parking make it a viable choice for travelers with vehicles.
Family
The establishment is noted for its cozy and welcoming environment, tailored to suit the needs of parents and young children alike. In addition to the spacious rooms, the hotel offers the convenience of luggage storage after check-out, which adds a layer of ease for traveling families. Special touches, such as a surprise cake for children, further enhance the family-friendly experience. The positive feedback suggests that Hotel Piazza Vecchia successfully combines comfort and practicality, making it a favored spot for family stays.
4 Star
Despite these critiques, the hotel does offer some aspects of a four-star experience. There's a notable presence of amenities and services that contribute to its overall appeal, providing guests with a level of comfort and luxury that some have found exceptional. However, the breakfast service and certain facilities, such as the shower quality, have been singled out as areas needing improvement to truly meet four-star standards.
In summary, while Hotel Piazza Vecchia excels in delivering a luxurious and comfortable environment, it faces challenges in fully living up to the four-star designation, especially when compared to the competition and guest expectations.
Business
Accessible
The hotel provides a high toilet suitable for disabled individuals and parking near an accessible entry was appreciated. Despite these efforts, several guests mentioned challenges, such as the steep staircase to the reception area making it difficult to carry luggage. Upper floors and certain facilities were not easily accessible by wheelchair and assistance from the staff was frequently required. The absence of an elevator from street level to the reception area posed significant challenges.
Overall, while the hotel makes some commendable efforts to accommodate guests with disabilities, including good accessibility to major transportation options and an accessible lift, steep stairs and incomplete elevator coverage can be problematic, especially for wheelchair users.
Historic
The hotel's location is a significant draw, set in the historic center amidst other ancient tenements and medieval structures. Visitors appreciate the well-preserved historic appeal with many remarking on the charming medieval feel and historical authenticity that have been carefully maintained through meticulous renovations. The authenticity extends to the rooms, which are furnished to reflect the building's storied past while not compromising on modern touches.
Staying at Hotel Piazza Vecchia is more than just a visit; it’s an immersive experience into the rich history of Bergamo's historic district. The lovely old building, which stands as a historic monument, offers a unique atmosphere that delights those who appreciate historical settings. Whether enjoying a short stay or exploring the historic upper town, guests are sure to find the hotel's charming historical ambiance and beautifully renovated old townhouse a memorable highlight of their visit.
Boutique-Style
Romantic
Accommodations are tailored for romance, offering large, comfortable rooms with balconies that provide stunning views of the mountains and the old town. Every room exudes a cozy feel with beautiful romantic touches, making it a haven for couples looking to enjoy a peaceful and intimate getaway.
The hotel comes highly recommended for romantic escapes with the majority of the reviews emphasizing its suitability for a couple’s experience. The romantic ambiance of the old town further enhances the charm, making it a very romantic choice for those wanting a memorable stay.
No, Hotel Piazza Vecchia doesn't have any pool.
No, a spa isn't available at Hotel Piazza Vecchia.
Yes, Hotel Piazza Vecchia welcomes dogs.
Yes, parking facilities are available at Hotel Piazza Vecchia.
No, Hotel Piazza Vecchia doesn't have a gym.
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