Hotel La Pergola

Bern 46.94313400, 7.43236800 , Belpstrasse 43 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel La Pergola in Bern receives wide acclaim for its prime location, friendly staff and immaculate cleanliness. Nestled in a serene residential area, it is just a short walk from key attractions, the main train station and the city center. Public transportation is conveniently close, adding to the ease of exploring Bern. Despite its centrality, the hotel retains a peaceful atmosphere devoid of city noise with supermarkets, restaurants and cafes nearby.

The breakfast offerings are a notable highlight, described as rich, varied and plentiful with fresh fruits and vegetables and efficient coffee machines. The breakfast room's pleasant atmosphere and attentive staff contribute to a satisfying morning experience.

The rooms, while often noted as small, are praised for their modern furnishings, cleanliness and comfort. The comfortable beds, practical layouts and aesthetic touches create a welcoming environment. The absence of certain amenities like air conditioning and kettles is offset by the provision of fans and available snacks and drinks. Overall, the rooms are well-maintained, making them suitable for short stays.

Cleanliness is a consistent theme throughout guest feedback. The rooms, bathrooms and common areas are meticulously maintained with high standards upheld by the friendly and efficient housekeeping staff. The hotel also offers practical amenities like self-check-in and free tram passes, enhancing convenience for guests.

The staff at Hotel La Pergola receive glowing reviews for their friendliness, professionalism and helpfulness. The reception team is particularly noted for their attentiveness and willingness to go the extra mile, ensuring a welcoming and pleasant stay for all guests.

The hotel's WiFi service is generally praised for its high speed and efficiency, although a few guests mention occasional connectivity issues. Family travelers find the hotel accommodating with spacious suites and family rooms, a safe play area for children and a tranquil environment.

Though nightlife directly around the hotel is limited, its proximity to cafes, shops and restaurants, combined with excellent public transport links, ensures guests have access to vibrant entertainment options.

The beds are comfortable, contributing to a restful sleep, although there are occasional comments about the softness of the mattresses and pillows. Despite some minor issues, the majority of guests find the beds to be of high quality.

As a three-star hotel, Hotel La Pergola is recognized for offering excellent value for money. While some amenities are basic, the overall offerings exceed expectations for its category. The hotel's combination of cleanliness, comfort and strategic location makes it a commendable choice for travelers visiting Bern.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

3-Star Hotel

Room Types
Single Room This room features a TV.

Comfort Room This room features a TV. No extra beds, only baby cots are available in this room type.

Family Room Please note that no extra beds/cots are available in this room type.

Business Room This comfortable room has a queen-size bed. No extra beds, only baby cots are available in this room type.

Classic Double Room This double room features heating, a flat-screen TV with cable channels and city views. The unit has 1 bed.

Offer Room - Classic This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel La Pergola is celebrated for its exceptional location, frequently highlighted for its proximity to Bern's key attractions and transport hubs. Situated in a quiet yet central area, it offers a serene atmosphere free from traffic noise and city bustle. Guests appreciate the convenience of being just a short walk—ranging from 10 to 15 minutes—from the main train station, the old town and the city center. Public transportation is easily accessible with tram and bus stops just a few steps away, allowing for quick and convenient travel to various parts of the city.

The hotel’s setting in a peaceful residential neighborhood ensures a restful stay, while still being close to supermarkets, restaurants and cafes. Despite occasional mentions of the hotel not being on a main road, guests find it easy to navigate and reach their destinations. Whether for leisure or business visits, the strategic location of Hotel La Pergola makes it an ideal base for exploring Bern, offering a harmonious blend of tranquility and accessibility.

Breakfast
Hotel La Pergola's breakfast offerings receive a wave of consistent praise from guests. Descriptions of the breakfast buffet include terms like "rich," "varied," and "plentiful," suggesting a wide selection of quality products. Guests highlight the availability of fresh fruits and vegetables, adding to a health-conscious appeal. Many reviews positively note the balanced selection with options replenished promptly to maintain freshness.

Several guests commend the friendly staff and the pleasant atmosphere of the breakfast room. The presence of lactose-free options and the emphasis on variety, such as fresh fruit, sausages and cheese, are appreciated by many. Particularly enticing to coffee lovers is the mention of good, great and efficient coffee machines, adding to the overall morning experience.

While the breakfast typically garners high praise, a few reviews mention it could be considered small for the price or less varied on certain weekdays. Despite slight criticisms, the consensus leans heavily towards a "very good," "excellent," and "delicious" breakfast experience at Hotel La Pergola, making it a strong point of the stay.

Rooms
Hotel La Pergola offers a blend of comfort and cleanliness, making it a practical choice for a stay near the US embassy. Despite varying feedback on room sizes with many describing them as small or compact, the rooms are generally praised for being well laid out, modernly furnished and spotless. Guests appreciated the comfortable beds and efficient, cozy layouts, even though some found the bedding synthetic and a bit uncomfortable.

The bathrooms, often compared to those in cruise ship cabins, are small but manageable. While some rooms lack amenities like air conditioning, kettles or refrigerators, the cleanliness and welcoming atmosphere are consistently noted. The hotel compensates for the absence of air conditioning with fans in the rooms and offers a selection of snacks and drinks for purchase, enhancing the overall convenience of the stay.

Despite minor issues like noise, dust and occasional disturbances, the hotel's rooms are well maintained and equipped with practical furnishings and plenty of power outlets. The aesthetic touches, such as wall pictures of Bern and quirky decorations, add a pleasant vibe to the space.

Hotel La Pergola's quiet and nice area, coupled with its clean, comfortable rooms, makes it suitable for short stays. However, the small size of the rooms may pose a challenge for larger groups or extended stays. Overall, it is a clean, modern and well-maintained option for travelers.

Beds
Hotel La Pergola's beds have drawn a variety of opinions from guests with an overall positive trend regarding comfort. Many guests have highlighted the beds as being very comfortable, often accompanied by good pillows and quality bedding. Phrases like "excellent bed" and "super comfy" underscore the satisfaction with the sleeping arrangements. The mattresses generally receive high marks, described frequently as comfortable and not too firm or soft.

However, some guests did encounter issues. Complaints included descriptions of beds being too soft, some mattresses feeling tightly packed or sunken in the middle and synthetic bedding being uncomfortable for some. Pillows also sparked mixed feelings; several guests found them too soft or too thick, impacting their overall sleep quality.

Nonetheless, the majority of reviews leaned towards a positive experience, often mentioning the spacious and clean rooms in conjunction with the comfortable beds, suggesting that Hotel La Pergola is generally conducive to a good night's sleep.

Cleanliness
Located conveniently near the center of Bern, Hotel La Pergola consistently receives high praise for its impressive cleanliness. Guests frequently highlight the spotless and well-maintained rooms, describing them as clean, comfortable and cozy. The bathrooms also meet high standards, being both clean and functional, providing good amenities.

The hotel's common areas reflect the same level of cleanliness with everything from the hallways to the premises kept in top condition. This attention to detail extends to the efficient daily cleaning service, ensuring rooms are refreshed regularly without the need for guests to request it.

In addition to its pristine environment, the hotel offers a pleasant stay with comfortable beds and a welcoming atmosphere. Guests also appreciate the practical amenities, such as the self-check-in option and the friendly, helpful staff, who go the extra mile by providing useful local information and free tram passes for easy transport to Bern's city center.

The breakfast experience at Hotel La Pergola also garners positive remarks with many guests enjoying the clean, pleasant setting where they can start their day with a nice meal. Overall, the hotel's high standards of cleanliness and attentive service make it a commendable choice for travelers seeking a clean and comfortable stay in Bern.

Staff
Hotel La Pergola stands out for its remarkable staff, earning consistent praise across various aspects of guest interactions. Guests frequently highlight the friendliness and helpfulness of the team, noting their unwavering courtesy and professionalism. The reception staff, in particular, receive special commendation for being informative, attentive and always willing to go the extra mile—whether it's providing detailed local information, staying after hours to ensure guests get their room keys or offering complimentary ice lollies.

The hotel's atmosphere is further enhanced by the accommodating nature of its personnel, who are keen to meet and exceed guest expectations. Housekeeping is not only efficient but also notably friendly and joyous in their work, maintaining clean and well-stocked rooms with a warm demeanor.

Overall, the consistent feedback about the staff's friendliness, professionalism and readiness to address any concerns underlines Hotel La Pergola's commitment to excellent customer service. Whether it’s the chef’s generosity, the attentive receptionists or the helpful housekeeping, the hotel promises a welcoming and comfortable stay for all its guests.

Wi-Fi
Hotel La Pergola offers a range of experiences with its WiFi service, leaning heavily on the positive side. Guests often report very good, high-speed WiFi that is efficient and well-maintained. Many appreciate the superb connection quality and the fact that the WiFi is free of charge. Users who successfully manage to connect tend to describe the service as excellent.

However, there are some areas for improvement. A few guests have noted that the WiFi requires sharing a phone number with a provider and at times it can be challenging to connect to the city WiFi network. Occasionally, the signal may be weak or difficult to establish and not all visitors receive WiFi access information upon arrival.

In summary, while the WiFi at Hotel La Pergola generally receives high marks for performance and accessibility, there are occasional hurdles that some guests encounter.

Family
Hotel La Pergola offers an array of accommodations that cater well to families, featuring spacious and well-maintained suites that make it a great option for a family stay. Guests appreciated the family rooms, praising their cleanliness and comfortable beds. For those traveling with children, the hotel thoughtfully provided a free extra room, ensuring everyone had adequate space.

Families found the environment to be very peaceful and quiet with a tranquil setting that allowed for a restful stay. The garden and play area were a hit with the kids, providing a safe and enjoyable space for them to play. The staff received high marks for their friendly and attentive service, further enhancing the family-friendly atmosphere.

Although there were some concerns about the room sizes with a few mentioning that rooms felt small for their needs, many still found the overall experience satisfying and would recommend the hotel to other families. The hotel’s quiet environment and supportive amenities make it a solid choice for those seeking a serene, family-oriented stay.

Nightlife
Hotel La Pergola is situated in a primarily quiet and peaceful residential area, offering guests a tranquil environment with minimal nightlife disturbances. While the hotel itself maintains a serene ambiance, it remains conveniently close to cafes, shops and restaurants, ensuring guests have accessible dining and entertainment options. The location is also advantageous for those wishing to explore the city center, being just a 15-minute walk away. For those seeking more vibrant nightlife, the hotel is well-connected through public transportation. However, some mention that nocturnal noise from the neighborhood and thin walls can occasionally disrupt the otherwise calm atmosphere. Despite limited nightlife in the immediate vicinity, guests can venture a bit further to enjoy a pleasant nightlife experience.

3 Star
Hotel La Pergola offers a pragmatic choice for travelers, especially those looking to explore Bern on a budget. Situated in a residential area, the hotel provides a peaceful retreat without straying too far from the city's attractions. The rooms are clean and comfortable with guests appreciating the overall sense of comfort. The breakfast is acceptable for a three-star hotel, catering to basic morning needs.

Guests consistently highlight the hotel’s exceptional value for money. Despite some limitations like the absence of a refrigerator, kettle or certain bathroom amenities, many find the offerings satisfactory for a three-star establishment. While the equipment is minimalistic and the rooms can be small, the hotel delivers more than expected for its category. Its convenience and good value make it highly recommended for extended stays in Bern.


No, Hotel La Pergola doesn't have any pool.

No, a spa isn't available at Hotel La Pergola.

No, Hotel La Pergola doesn't allow dogs.

No, parking facilities aren't available at Hotel La Pergola.

No, Hotel La Pergola doesn't have a gym.

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