Catalonia Gran Vía Bilbao
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Summary of reviewsCatalonia Gran Vía Bilbao enjoys a prime location in the heart of Bilbao, making it the perfect base for exploring the city. Guests appreciate the close proximity to key attractions like the Guggenheim Museum, the main shopping street Gran Via and convenient public transportation options including an airport bus stop and metro stations. Despite its central setting, the hotel offers a tranquil atmosphere, allowing guests to retreat from the hustle and bustle of the city.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
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The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'Catalonia Gran Vía Bilbao' enjoys an enviable location right in the heart of the vibrant city of Bilbao. Striking a perfect balance between convenience and tranquility, the hotel is ideally situated for exploring the city on foot with numerous landmarks within a short walking distance. Guests have repeatedly highlighted the hotel's proximity to the famous Guggenheim Museum, just a 10-minute stroll away through a picturesque park. Additionally, the bustling main shopping street, Gran Via, offers easy access to a myriad of shops, cafes and restaurants.
Public transportation is also remarkably convenient from this hotel. The airport bus stop is almost at the front door and the metro and bus stations are just a short walk away, making it an excellent base for navigating the city or embarking on further trips. Despite being on a central avenue, the hotel's surroundings are noted for their quiet and comfortable atmosphere, allowing guests to retreat from the city's hustle and bustle at the end of the day.
Guests also appreciate the hotel's strategic location for discovering Bilbao's main attractions, including the Design Museum, San Mamés stadium and the old town, all accessible within a leisurely walk. Complemented by modern amenities, clean and spacious rooms and attentive staff, the hotel’s location is regarded as one of its top attributes, making it an ideal choice for visitors eager to soak in all that Bilbao has to offer.
Guests consistently praise the breakfast at Catalonia Gran Vía Bilbao for its extensive and varied offerings. Described frequently as excellent, the buffet includes a wide selection of fresh products, such as freshly squeezed orange juice, made-to-order eggs and a plethora of fruits and gluten-free options. Reviewers found the breakfast to exceed their expectations with many calling it fantastic, substantial and superb. The variety and quality of food leave little to be desired, making it a highlight of the stay.
However, several guests noted that the breakfast can be quite expensive with some highlighting the high cost as a drawback. Despite this, many still felt the quality and variety justified the price. With options to have breakfast both indoors and outdoors, the overall experience is often lauded as very enjoyable and a great start to the day.
The accommodating and pet-friendly attitude of the staff, along with a comfortable dining setting, further enhance the positive breakfast experience at this hotel. While there are a few mentions of areas needing improvement, such as maintaining variety and ensuring all items are always available, the general consensus is that the breakfast at Catalonia Gran Vía Bilbao is exceptional and well worth experiencing.
The dining experience at Catalonia Gran Vía Bilbao receives mixed reviews from guests. On the positive side, many commend the hotel’s cozy lounge and bar, which boasts friendly and competent staff. Some guests enjoyed delicious breakfast and dinner offerings, noting the bar and restaurant adjacent to the lobby as convenient spots to unwind.
However, there are several critical points regarding the restaurant services. Some guests felt the food was merely fine, often seeming as if it was reheated rather than freshly cooked. Specific complaints include dry burgers, cold fries and frozen desserts, which dampened the dining experience. For vegetarians, food options appeared limited and overall, evening meals did not meet expectations. Additionally, the wine selection was thought to be unremarkable.
Many reviewers also pointed out that the dining room atmosphere was moderate with the restaurant sometimes overly crowded. The recommendation for nearby dining was generally considered poor, though some guests appreciated being directed to good restaurants in the vicinity. Room service quality also came under scrutiny, echoing a sentiment that the food service did not align with the hotel’s image.
In summary, while the bar and breakfast services get some praise, the overall dinner experience at Catalonia Gran Vía Bilbao has room for improvement according to guest feedback.
Catalonia Gran Vía Bilbao offers a consistently praised room experience that stands out for its comfort, spaciousness and modern design. Guests have highlighted the room size as above average with features like large bathrooms, balconies and terraces adding to the appeal. The rooms are described as beautifully decorated and attractively furnished, providing a comfortable and well-equipped stay for travelers.
The high standards of cleanliness are frequently mentioned with rooms being spotless and well-maintained. Comfort is another significant point with beds described as huge, super comfortable and providing a good rest. The double spout showers and modern bathrooms are particularly appreciated for their functionality and design.
Soundproofing is excellent, ensuring that rooms remain quiet despite the hotel's central location. Many guests have enjoyed free upgrades, enhancing their experience with larger rooms or suites featuring terraces. The rooms are well-stocked with amenities, including minibars, Nespresso machines and thoughtful touches like welcome drinks and complimentary wine.
Overall, the reviews reflect that Catalonia Gran Vía Bilbao excels in providing spacious, clean and comfortable rooms that cater to the needs of modern travelers, making it an excellent choice for a stay in the city.
The Catalonia Gran Vía Bilbao stands out for its exceptionally comfortable beds, receiving high praise from guests. Visitors frequently highlight the comfort and size of the beds with many noting the spacious king-size options and enormous double beds that offer a restful night's sleep. The bedding is often described as superb with soft sheets and comfortable pillows that enhance the overall experience.
The hotel seems to have struck the right balance with the firmness of their mattresses, which are often described as extremely comfortable and supportive. The attention to detail extends to the high-quality bedding, which is considered remarkable by many guests. Whether it's the single beds, double beds or sprawling king-size beds, comfort is a consistent theme in the feedback.
Guests also appreciate the well-decorated rooms that add to the sense of comfort with soundproofing features ensuring a peaceful and uninterrupted rest. The combination of excellent bed quality and thoughtful room design makes for a truly relaxing stay at the Catalonia Gran Vía Bilbao. Every aspect, from the spaciousness of the beds to the luxurious bedding, contributes to a memorable and restful hotel experience.
Catalonia Gran Vía Bilbao consistently receives praise for its outstanding cleanliness with guests frequently describing the hotel as spotless, super clean and impeccably maintained. The rooms are particularly highlighted for their cleanliness, being described as very clean, spacious and well-maintained. The hotel's modern design also contributes to its fresh, tidy atmosphere.
The cleaning staff are commended for their thoroughness, ensuring rooms are cleaned daily to high standards. Facilities throughout the hotel, including public areas and bathrooms, are also maintained in pristine condition.
In addition to its cleanliness, guests appreciate the hotel's central location and modern amenities, which enhance the overall comfort of their stay. Working staff receive positive remarks for their friendliness and efficiency, adding to the welcoming environment. Despite some reviews noting occasional lapses in cleaning frequency during longer stays, the general consensus is that Catalonia Gran Vía Bilbao excels in providing a clean and comfortable setting for visitors.
At the Catalonia Gran Vía Bilbao, the standout feature is undoubtedly its exceptional staff. Guest reviews consistently highlight the friendliness and helpfulness of the employees across various departments, including reception, housekeeping and the spa. Visitors repeatedly praise the attentiveness, professionalism and warm hospitality provided by the entire team. The hotel staff's ability to cater to both relaxation and business needs has not gone unnoticed with many guests recounting their magnificent experiences and superb levels of service.
The reception staff, particularly individuals like Maria, Luis, David and Mohamed, receive special mentions for their exemplary service. Whether it’s providing local tourist recommendations, offering efficient check-ins or showing warm gestures, the front desk team excels in making guests feel welcome and cared for. Guests also enjoy the services offered by the spa personnel, noting their increased attention to detail and overall enthusiasm.
Cleanliness is a significant highlight with guests appreciating the meticulous care taken by the staff to maintain a hygienic environment. This level of care extends to the dining areas as well, where the dining room staff's friendliness and professionalism contribute to a pleasant dining experience.
Overall, Catalonia Gran Vía Bilbao is celebrated for its outstanding service with guests frequently using terms like welcoming, attentive and professional to describe their interactions with the hotel's staff. The consensus is clear: the staff at this hotel are a key element in ensuring a memorable stay.
The Catalonia Gran Vía Bilbao offers a mixed experience regarding its WiFi connectivity. While some guests enjoyed fast and reliable internet, others found the signal weak, especially on higher floors. Overall, the WiFi quality has been labeled as patchy and unstable, making it challenging for work-related tasks like downloading emails and video calls. However, a few reviewers were satisfied with good quality Wi-Fi. Despite the hotel's central location and quiet rooms, the WiFi service seems to be an area needing improvement to meet consistent guest satisfaction.
Guests generally found the spa at Catalonia Gran Vía Bilbao to be a wonderful, pleasant and relaxing experience. Many praised the excellent and well-organized facilities, highlighting the beautiful appearance and serene atmosphere of the spa. The staff received mixed reviews with some mentioning their friendliness and the kind offer of tea, while a few noted room for improvement in their demeanor.
The spa, though on the smaller side, was often described as functional and sufficient, offering a range of amenities such as a heated indoor pool, whirlpool and fitness area. Despite its limited size, the spa was considered a great option to relax and unwind after a day of exploring Bilbao.
A few drawbacks included the additional fees for spa access and specific features, like the jacuzzi, which some guests felt were expensive. Additionally, the indoor pool was sometimes unavailable due to maintenance and booking slots could be limited, exacerbated by COVID restrictions.
Overall, despite some challenges, the spa was a delightful highlight for many visitors, who appreciated the massages, luxurious ambiance and the sense of tranquility it provided.
Catalonia Gran Vía Bilbao provides a small but commendable gym facility for its guests. Despite its size, the gym is notably well-maintained and equipped with everything necessary for a balanced workout, including the latest equipment and a good selection of free weights and cardio machines. Many guests appreciate the beautiful design and the fact that the hotel includes both a fitness room and a roof terrace offering a panoramic view. Though some find the equipment limited, others find it sufficient for a hotel's needs. The fitness room stands as an accessible and convenient option for guests looking to keep up with their fitness routines during their stay. However, a minor downside is the additional cost associated with using the gym facilities.
The rooftop pool at Catalonia Gran Vía Bilbao has garnered mixed feedback from guests with the majority highlighting its small size. Many reviewers were surprised to find that the pool was much smaller and shallower than the photos suggested, often describing it as more of a plunge pool or even a large bath. Measuring roughly 4x4 meters and less than a meter deep, it struggled to accommodate multiple guests at once and lacked ample sun loungers, leading to crowded conditions during peak hours.
Despite its modest dimensions, the pool received praise for being a pleasant spot to cool off after a long day, especially during the summer. Guests valued the warm water and the stunning views from the rooftop terrace, which provided a cozy and relaxing ambiance. The pool area was kept clean and tidy, but the lack of shade and sun umbrellas was noted as a downside. Additionally, some guests mentioned the inconvenience of limited operating hours and the absence of a bar on the terrace.
Overall, while the rooftop pool may not fulfill the expectations of those looking for a larger swimming experience, it offers a refreshing respite with a charming atmosphere and lovely views for guests looking to unwind.
The Catalonia Gran Vía Bilbao offers convenient parking directly under the hotel, making it an attractive choice for guests with vehicles. While parking in Bilbao can be challenging, the hotel provides a secure and spacious underground garage that many find easily accessible. The convenience of being able to park onsite, accessible via elevator, is frequently praised. The parking is well-suited even for classic cars, although the narrow entrance may pose challenges for larger vehicles.
Despite its benefits, parking comes at a cost of €20 per day, which some guests find expensive. The inability to reserve a parking space in advance is a noted downside and at times, available spots can be limited. Nonetheless, the central location combined with the parking options makes it a notable perk for travelers.
Catalonia Gran Vía Bilbao provides convenient charging options for electric vehicles. The hotel boasts accessible EV charging stations located in the garage. Guests appreciate the availability and ease of accessing these chargers, making it an excellent choice for those traveling with electric cars. While the charging stations are not complimentary, the presence of this facility is a notable perk for eco-conscious travelers. Despite the additional cost, the availability of reliable charging infrastructure remains a key highlight for guests at this hotel.
Catalonia Gran Vía Bilbao emerges as an excellent choice for families with overwhelmingly positive feedback highlighting its family-friendly atmosphere. The hotel caters to a broad mix of family needs, offering rooms that are perfect for two adults and two children, complete with bunk beds and air conditioning. Guests have particularly commended the environment as comfortable and well-suited for family stays, noting a welcoming vibe that extends to pets as well.
The staff receives high marks for their friendliness and helpfulness, which significantly enhances the overall family experience. They are attentive, responsive to inquiries and eager to ensure a pleasant stay—qualities particularly appreciated by families traveling with young children. The breakfast service also stands out with offerings that delighted both adults and kids.
The hotel's location is also praised as ideal for family visits, providing a convenient base for events like the BBK Live festival. The amenities are tailored to family comfort, making it not just a stay but an enjoyable memory. Spanning from spacious family rooms to an inviting atmosphere, Catalonia Gran Vía Bilbao delivers a superb experience for families looking for a delightful getaway.
Catalonia Gran Vía Bilbao consistently meets and often exceeds the expectations associated with a four-star hotel. Guests highlight the modernity and extensive facilities that align with its rating, suggesting that the services provided are deserving of its four-star status and in some cases, even comparable to a five-star experience.
The overall quality of the hotel is mentioned frequently, emphasizing superb cleanliness and well-maintained amenities. Reviewers appreciate the comfortable, clean rooms and often note the meticulous attention to detail that contributes to a highly satisfying stay. The hotel’s beds are noted for their superior comfort, aiding in restful nights for guests.
The staff consistently receive praise for their friendliness and excellent service, further enhancing the guest experience. The welcoming nature of the hotel crew contributes significantly to the overall positive ambiance. Guests note that everything about their stay was superb with several expressing they would not want to stay elsewhere when in Bilbao.
In summary, Catalonia Gran Vía Bilbao delivers a high-quality experience that justifies its rating. Its modern facilities, exceptional cleanliness, friendly staff and superior comfort make it highly recommended for anyone seeking a four-star accommodation.
Nestled in Bilbao, the Catalonia Gran Vía Bilbao stands out as an exemplary choice for business travelers. The hotel’s strategic location and robust amenities align perfectly with the needs of guests on work-related trips. Offering a seamless experience with a reliable Wi-Fi connection, the venue caters ideally to short stays, ensuring that guests remain productive during their visit. Ample facilities, including modern dining options and dedicated meeting rooms, make it suitable for business activities, while convenient parking solutions enhance accessibility.
The hotel is particularly noted for its professional and helpful staff, adding a personalized touch to an otherwise impersonal business setting. Reviews highlight the cleanliness and newness of the hotel, complemented by amenities such as a rooftop plunge pool and secure parking. The breakfast service also garners praise, contributing to an efficient and pleasant stay for those on tight schedules.
While its proximity to tourist attractions may not be its strongest point, the Catalonia Gran Vía Bilbao excels in providing a tranquil environment conducive to work and relaxation. For those seeking a top-tier business hotel in Bilbao, this establishment undoubtedly delivers with multiple guests planning to return for future business trips.
Catalonia Gran Vía Bilbao offers an excellent experience for guests with disabilities, providing notable accessibility throughout its facilities. The hotel is spacious and features easy access via the parking garage, adding to its convenience. The bar and café areas are particularly praised for their superb accessibility, making it an easy and comfortable space for all. Located centrally in the city, the property allows for easy navigation and convenience, highlighting its suitability for those with reduced mobility.
The rooms come equipped with proper amenities such as grab handles, wheelchair-accessible showers and toilets, ensuring a comfortable stay. The hotel's accessible parking garage adds another layer of convenience, making it simple to arrive by car. Overall, guests with disabilities commend the hotel's thoughtful design and central location, which together with its luxurious facilities, create a welcoming environment for all.
Situated on the rooftop, the outdoor pool at Catalonia Gran Vía Bilbao offers a nice retreat for guests looking to unwind. Although it is quite small and shallow, visitors still find it pleasant for a quick swim or a relaxing plunge. The pool area features a lounge space where one can unwind after a day of exploring. However, it is worth noting that the pool is unheated and its size may be smaller than appears in photos. Despite these aspects, many guests appreciate the convenience and ambiance of the rooftop pool for a refreshing break.
Catalonia Gran Vía Bilbao has garnered praise as an exceptional choice for honeymooners. The hotel offers free room upgrades specifically for honeymoon stays, ensuring couples receive premium treatment from the moment they arrive. Many guests have highlighted the impeccable honeymoon experience, further enhanced by a cava reception that sets a celebratory tone.
The location of the hotel is highly appreciated, described as a good setting that adds to the romantic ambiance, making it an excellent spot for romantic getaways. The combination of a premium honeymoon suite and attentive staff contributes to the hotel's appeal for newlyweds. Perfect for a honeymoon, Catalonia Gran Vía Bilbao ensures a memorable and romantic stay for those celebrating their special occasion.
Catalonia Gran Vía Bilbao is a standout accommodation that impresses with its commitment to luxury and comfort. The hotel exudes an unmistakable high-end atmosphere, characterized by its new and modern facilities which contribute to an overall feeling of indulgence. Guests repeatedly highlight the spacious, luxurious rooms and bathrooms that define their stay, ensuring a restful and comfortable experience.
The hotel is praised for its excellent attention to detail, from the immaculate cleanliness to the quality appointments throughout the property. The friendly and attentive service further enhances the sense of welcomeness and homeliness that guests feel upon arrival. The deliciously decorated rooms and nice rooftop plunge pool add to the allure of this high-standing establishment.
Remarkably, while offering a luxurious experience, the hotel provides very good value for its grade, making it an affordable luxury choice for travelers. Whether visiting for work or leisure, patrons consistently acknowledge the quiet and serene environment, coupled with the brand-new condition of everything within the hotel. This careful balance of quality and comfort positions Catalonia Gran Vía Bilbao as an excellent option for those seeking a touch of luxury during their travels.
For couples seeking a romantic escape, Catalonia Gran Vía Bilbao is an excellent choice. This luxury hotel creates an ideal setting for honeymooners, romantic getaways and those special evenings. Guests frequently praise its romantic atmosphere, noting the well-designed rooms with balconies that heighten the overall experience. Enhancing the romantic vibe, thoughtful touches like couples showers and welcome drinks add to the stay's allure. Reviews describe the experience as a seamless blend of comfort and aesthetics, ensuring a very comfortable stay equipped with everything necessary. The staff is also highlighted for their exceptional service, contributing to a wonderful and memorable experience. Many couples thoroughly enjoyed their time here, including special occasions like New Year's Eve. The Catalonia Gran Vía Bilbao consistently delivers a setting perfect for couples, making every moment memorable.
At Catalonia Gran Vía Bilbao, guests with pets can expect a warm and welcoming experience. The hotel is highlighted for its pet-friendly policies and amenities tailored for dogs, including the provision of dog beds and food bowls. Staff are notably friendly and accommodating towards pets, making efforts to pamper and treat them well.
The hotel boasts dedicated facilities and spaces for dogs, ensuring a comfortable stay for four-legged guests. An outside area is available for dogs, making it easier for owners to take them out for exercise and fresh air. Dog-sitting services are also mentioned as an available amenity, adding to the convenience for pet owners.
Although there are some constraints such as not being able to have dogs on the outside terrace or during breakfast and an additional charge of €20 for bringing a dog, the overall sentiment reflects positively on the hotel’s approach to welcoming pets. Many guests plan to return with their dogs in the future, appreciating the detailed attention given to their pets.
Overall, Catalonia Gran Vía Bilbao is praised for being extremely dog-friendly, making it a great choice for those traveling with pets.
Location Show Map
Location
Public transportation is also remarkably convenient from this hotel. The airport bus stop is almost at the front door and the metro and bus stations are just a short walk away, making it an excellent base for navigating the city or embarking on further trips. Despite being on a central avenue, the hotel's surroundings are noted for their quiet and comfortable atmosphere, allowing guests to retreat from the city's hustle and bustle at the end of the day.
Guests also appreciate the hotel's strategic location for discovering Bilbao's main attractions, including the Design Museum, San Mamés stadium and the old town, all accessible within a leisurely walk. Complemented by modern amenities, clean and spacious rooms and attentive staff, the hotel’s location is regarded as one of its top attributes, making it an ideal choice for visitors eager to soak in all that Bilbao has to offer.
Breakfast
However, several guests noted that the breakfast can be quite expensive with some highlighting the high cost as a drawback. Despite this, many still felt the quality and variety justified the price. With options to have breakfast both indoors and outdoors, the overall experience is often lauded as very enjoyable and a great start to the day.
The accommodating and pet-friendly attitude of the staff, along with a comfortable dining setting, further enhance the positive breakfast experience at this hotel. While there are a few mentions of areas needing improvement, such as maintaining variety and ensuring all items are always available, the general consensus is that the breakfast at Catalonia Gran Vía Bilbao is exceptional and well worth experiencing.
Dinner
However, there are several critical points regarding the restaurant services. Some guests felt the food was merely fine, often seeming as if it was reheated rather than freshly cooked. Specific complaints include dry burgers, cold fries and frozen desserts, which dampened the dining experience. For vegetarians, food options appeared limited and overall, evening meals did not meet expectations. Additionally, the wine selection was thought to be unremarkable.
Many reviewers also pointed out that the dining room atmosphere was moderate with the restaurant sometimes overly crowded. The recommendation for nearby dining was generally considered poor, though some guests appreciated being directed to good restaurants in the vicinity. Room service quality also came under scrutiny, echoing a sentiment that the food service did not align with the hotel’s image.
In summary, while the bar and breakfast services get some praise, the overall dinner experience at Catalonia Gran Vía Bilbao has room for improvement according to guest feedback.
Rooms
The high standards of cleanliness are frequently mentioned with rooms being spotless and well-maintained. Comfort is another significant point with beds described as huge, super comfortable and providing a good rest. The double spout showers and modern bathrooms are particularly appreciated for their functionality and design.
Soundproofing is excellent, ensuring that rooms remain quiet despite the hotel's central location. Many guests have enjoyed free upgrades, enhancing their experience with larger rooms or suites featuring terraces. The rooms are well-stocked with amenities, including minibars, Nespresso machines and thoughtful touches like welcome drinks and complimentary wine.
Overall, the reviews reflect that Catalonia Gran Vía Bilbao excels in providing spacious, clean and comfortable rooms that cater to the needs of modern travelers, making it an excellent choice for a stay in the city.
Beds
The hotel seems to have struck the right balance with the firmness of their mattresses, which are often described as extremely comfortable and supportive. The attention to detail extends to the high-quality bedding, which is considered remarkable by many guests. Whether it's the single beds, double beds or sprawling king-size beds, comfort is a consistent theme in the feedback.
Guests also appreciate the well-decorated rooms that add to the sense of comfort with soundproofing features ensuring a peaceful and uninterrupted rest. The combination of excellent bed quality and thoughtful room design makes for a truly relaxing stay at the Catalonia Gran Vía Bilbao. Every aspect, from the spaciousness of the beds to the luxurious bedding, contributes to a memorable and restful hotel experience.
Cleanliness
The cleaning staff are commended for their thoroughness, ensuring rooms are cleaned daily to high standards. Facilities throughout the hotel, including public areas and bathrooms, are also maintained in pristine condition.
In addition to its cleanliness, guests appreciate the hotel's central location and modern amenities, which enhance the overall comfort of their stay. Working staff receive positive remarks for their friendliness and efficiency, adding to the welcoming environment. Despite some reviews noting occasional lapses in cleaning frequency during longer stays, the general consensus is that Catalonia Gran Vía Bilbao excels in providing a clean and comfortable setting for visitors.
Staff
The reception staff, particularly individuals like Maria, Luis, David and Mohamed, receive special mentions for their exemplary service. Whether it’s providing local tourist recommendations, offering efficient check-ins or showing warm gestures, the front desk team excels in making guests feel welcome and cared for. Guests also enjoy the services offered by the spa personnel, noting their increased attention to detail and overall enthusiasm.
Cleanliness is a significant highlight with guests appreciating the meticulous care taken by the staff to maintain a hygienic environment. This level of care extends to the dining areas as well, where the dining room staff's friendliness and professionalism contribute to a pleasant dining experience.
Overall, Catalonia Gran Vía Bilbao is celebrated for its outstanding service with guests frequently using terms like welcoming, attentive and professional to describe their interactions with the hotel's staff. The consensus is clear: the staff at this hotel are a key element in ensuring a memorable stay.
Wi-Fi
Spa
The spa, though on the smaller side, was often described as functional and sufficient, offering a range of amenities such as a heated indoor pool, whirlpool and fitness area. Despite its limited size, the spa was considered a great option to relax and unwind after a day of exploring Bilbao.
A few drawbacks included the additional fees for spa access and specific features, like the jacuzzi, which some guests felt were expensive. Additionally, the indoor pool was sometimes unavailable due to maintenance and booking slots could be limited, exacerbated by COVID restrictions.
Overall, despite some challenges, the spa was a delightful highlight for many visitors, who appreciated the massages, luxurious ambiance and the sense of tranquility it provided.
Gym
Pool
Despite its modest dimensions, the pool received praise for being a pleasant spot to cool off after a long day, especially during the summer. Guests valued the warm water and the stunning views from the rooftop terrace, which provided a cozy and relaxing ambiance. The pool area was kept clean and tidy, but the lack of shade and sun umbrellas was noted as a downside. Additionally, some guests mentioned the inconvenience of limited operating hours and the absence of a bar on the terrace.
Overall, while the rooftop pool may not fulfill the expectations of those looking for a larger swimming experience, it offers a refreshing respite with a charming atmosphere and lovely views for guests looking to unwind.
Parking
Despite its benefits, parking comes at a cost of €20 per day, which some guests find expensive. The inability to reserve a parking space in advance is a noted downside and at times, available spots can be limited. Nonetheless, the central location combined with the parking options makes it a notable perk for travelers.
EV charging stations
Family
The staff receives high marks for their friendliness and helpfulness, which significantly enhances the overall family experience. They are attentive, responsive to inquiries and eager to ensure a pleasant stay—qualities particularly appreciated by families traveling with young children. The breakfast service also stands out with offerings that delighted both adults and kids.
The hotel's location is also praised as ideal for family visits, providing a convenient base for events like the BBK Live festival. The amenities are tailored to family comfort, making it not just a stay but an enjoyable memory. Spanning from spacious family rooms to an inviting atmosphere, Catalonia Gran Vía Bilbao delivers a superb experience for families looking for a delightful getaway.
4 Star
The overall quality of the hotel is mentioned frequently, emphasizing superb cleanliness and well-maintained amenities. Reviewers appreciate the comfortable, clean rooms and often note the meticulous attention to detail that contributes to a highly satisfying stay. The hotel’s beds are noted for their superior comfort, aiding in restful nights for guests.
The staff consistently receive praise for their friendliness and excellent service, further enhancing the guest experience. The welcoming nature of the hotel crew contributes significantly to the overall positive ambiance. Guests note that everything about their stay was superb with several expressing they would not want to stay elsewhere when in Bilbao.
In summary, Catalonia Gran Vía Bilbao delivers a high-quality experience that justifies its rating. Its modern facilities, exceptional cleanliness, friendly staff and superior comfort make it highly recommended for anyone seeking a four-star accommodation.
Business
The hotel is particularly noted for its professional and helpful staff, adding a personalized touch to an otherwise impersonal business setting. Reviews highlight the cleanliness and newness of the hotel, complemented by amenities such as a rooftop plunge pool and secure parking. The breakfast service also garners praise, contributing to an efficient and pleasant stay for those on tight schedules.
While its proximity to tourist attractions may not be its strongest point, the Catalonia Gran Vía Bilbao excels in providing a tranquil environment conducive to work and relaxation. For those seeking a top-tier business hotel in Bilbao, this establishment undoubtedly delivers with multiple guests planning to return for future business trips.
Accessible
The rooms come equipped with proper amenities such as grab handles, wheelchair-accessible showers and toilets, ensuring a comfortable stay. The hotel's accessible parking garage adds another layer of convenience, making it simple to arrive by car. Overall, guests with disabilities commend the hotel's thoughtful design and central location, which together with its luxurious facilities, create a welcoming environment for all.
Outdoor Pool
Honeymoon
The location of the hotel is highly appreciated, described as a good setting that adds to the romantic ambiance, making it an excellent spot for romantic getaways. The combination of a premium honeymoon suite and attentive staff contributes to the hotel's appeal for newlyweds. Perfect for a honeymoon, Catalonia Gran Vía Bilbao ensures a memorable and romantic stay for those celebrating their special occasion.
Luxury
The hotel is praised for its excellent attention to detail, from the immaculate cleanliness to the quality appointments throughout the property. The friendly and attentive service further enhances the sense of welcomeness and homeliness that guests feel upon arrival. The deliciously decorated rooms and nice rooftop plunge pool add to the allure of this high-standing establishment.
Remarkably, while offering a luxurious experience, the hotel provides very good value for its grade, making it an affordable luxury choice for travelers. Whether visiting for work or leisure, patrons consistently acknowledge the quiet and serene environment, coupled with the brand-new condition of everything within the hotel. This careful balance of quality and comfort positions Catalonia Gran Vía Bilbao as an excellent option for those seeking a touch of luxury during their travels.
Romantic
Dog Friendly
The hotel boasts dedicated facilities and spaces for dogs, ensuring a comfortable stay for four-legged guests. An outside area is available for dogs, making it easier for owners to take them out for exercise and fresh air. Dog-sitting services are also mentioned as an available amenity, adding to the convenience for pet owners.
Although there are some constraints such as not being able to have dogs on the outside terrace or during breakfast and an additional charge of €20 for bringing a dog, the overall sentiment reflects positively on the hotel’s approach to welcoming pets. Many guests plan to return with their dogs in the future, appreciating the detailed attention given to their pets.
Overall, Catalonia Gran Vía Bilbao is praised for being extremely dog-friendly, making it a great choice for those traveling with pets.
Yes, Catalonia Gran Vía Bilbao has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Catalonia Gran Vía Bilbao.
Yes, Catalonia Gran Vía Bilbao welcomes dogs.
Yes, parking facilities are available at Catalonia Gran Vía Bilbao.
Yes, Catalonia Gran Vía Bilbao has a gym.
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