Santiago Apartments Bilbao
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Summary of reviewsSantiago Apartments Bilbao is widely regarded as an excellent accommodation option in the heart of Bilbao, praised for its central location, clean and spacious apartments and exceptional staff service. Its prime position allows guests to explore key attractions like the Guggenheim Museum and Casco Viejo with ease, as well as providing proximity to top restaurants, bars and public transport. The availability of a private garage adds to the convenience, enhancing its appeal for both short and extended stays.
Guests enjoy flexible breakfast options thanks to well-equipped kitchenettes in each apartment, complete with a Nespresso machine. Convenience stores and bakeries nearby further ease the morning routine. The apartments themselves are noted for their ample space and modern amenities including large fridges and washing machines. Daily cleaning services ensure a high standard of cleanliness, although some minor improvements could enhance the experience even more.
The staff at Santiago Apartments Bilbao consistently receives high praise for their friendliness and professionalism. The reception team is particularly noted for being welcoming, helpful and available throughout the day. This excellent customer service adds significantly to the homely and cozy atmosphere of the apartments.
WiFi services are generally reliable and appreciated by guests, although there are occasional mentions of slow connections in the evenings. The parking facilities are convenient and secure, though slightly narrow for larger vehicles with the cost considered manageable given the central location. Guests traveling with pets also find the hotel accommodating with pets allowed at no extra cost, making it an excellent choice for pet owners.
Despite minor drawbacks such as some outdated décor, hard mattresses and a sparse gym, the overall experience at Santiago Apartments Bilbao is very positive. The property excels in providing a clean, comfortable and convenient stay, highlighted by its strategic location and dedicated staff, making it a top choice for travelers visiting Bilbao.
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Guests enjoy flexible breakfast options thanks to well-equipped kitchenettes in each apartment, complete with a Nespresso machine. Convenience stores and bakeries nearby further ease the morning routine. The apartments themselves are noted for their ample space and modern amenities including large fridges and washing machines. Daily cleaning services ensure a high standard of cleanliness, although some minor improvements could enhance the experience even more.
The staff at Santiago Apartments Bilbao consistently receives high praise for their friendliness and professionalism. The reception team is particularly noted for being welcoming, helpful and available throughout the day. This excellent customer service adds significantly to the homely and cozy atmosphere of the apartments.
WiFi services are generally reliable and appreciated by guests, although there are occasional mentions of slow connections in the evenings. The parking facilities are convenient and secure, though slightly narrow for larger vehicles with the cost considered manageable given the central location. Guests traveling with pets also find the hotel accommodating with pets allowed at no extra cost, making it an excellent choice for pet owners.
Despite minor drawbacks such as some outdated décor, hard mattresses and a sparse gym, the overall experience at Santiago Apartments Bilbao is very positive. The property excels in providing a clean, comfortable and convenient stay, highlighted by its strategic location and dedicated staff, making it a top choice for travelers visiting Bilbao.
Dog Friendly Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Guest Reviews
Santiago Apartments Bilbao enjoys an outstanding location in the heart of the city, making it an excellent base for exploring Bilbao. Guests repeatedly praised its central position, emphasizing its proximity to major attractions such as the Guggenheim Museum, the historic Casco Viejo (Old Town) and San Mamés Stadium. Many highlighted that almost everything is within walking distance, including top restaurants, bars, shops and a variety of public transport options like metro and bus stops. The convenience of having a private garage and the quiet yet central setting further add to its appeal, making it an ideal choice for both short and extended stays. The friendly and helpful staff, combined with well-equipped, spacious and clean apartments, further enhance the overall positive experience. Whether visiting for leisure or business, the strategic location and amenities make Santiago Apartments Bilbao a top choice for travelers.
Santiago Apartments Bilbao offers a flexible breakfast experience centered around guest preferences and the local area. While the hotel itself does not provide a sit-down breakfast facility, guests can enjoy a pleasant meal at any time thanks to the well-equipped kitchenette in each apartment, which includes a Nespresso coffee machine for a good start to the day. For those who prefer not to cook, a bakery in the same building offers almost everything needed for breakfast, making it a convenient option. Additionally, there's a bakery next door and a local supermarket nearby for fresh supplies. Being across from the cultural center, the location also provides easy access to other dining options in the vicinity.
Santiago Apartments Bilbao impresses with its consistently spacious and clean apartments, making it an excellent choice for guests seeking comfort and ample room. The accommodations are well-equipped with modern amenities including kitchen facilities, large fridges and washing machines, ensuring a practical stay for both short and long durations. The daily cleaning service is a notable highlight, maintaining a high standard of cleanliness throughout.
The central location is another strong point, offering easy access to Bilbao's attractions and conveniences such as shops and supermarkets. Guests appreciate the well-connected setting which is ideal for city exploration.
Despite the overall positive feedback, there are areas that could use improvement. Some apartments are described as outdated with old-fashioned decor and furnishings that need renovation. The lighting in certain units is insufficient, creating a dim and somewhat gloomy atmosphere. Additionally, some found the furniture, particularly sofa beds and mattresses, less comfortable than expected.
Nonetheless, the combination of spaciousness, cleanliness and comprehensive amenities makes Santiago Apartments Bilbao a practical lodging option for families and groups. The attentive staff, efficient soundproofing and robust air conditioning further enhance the comfort level, ensuring a pleasant stay.
The reviews for Santiago Apartments Bilbao present a mixed picture regarding the beds. On the positive side, many guests found the beds to be comfortable, often citing good bedding and the presence of amenities like a Nespresso machine. Several mentions highlight that both beds and sofa beds offer a good degree of comfort with some even describing the mattresses and pillows as exceptionally comfortable.
However, there are notable criticisms about the beds as well. A recurring issue is that many guests found the mattresses too hard with some describing them as far too firm or even uncomfortable. The pillows also received mixed feedback; while some found them comfortable, others felt they were too thin or not provided in sufficient quantity. Additionally, there were complaints about the use of one long pillow for couples rather than individual pillows. Some reviews pointed out that the mattresses were old and lumpy and in certain instances, the bedding seemed subpar with issues like bed creaking and squeaky noises.
The reviews suggest that while some guests enjoyed a comfortable sleep, others felt that the beds and their accouterments could benefit from significant improvements.
'Santiago Apartments Bilbao' receives high praise for its cleanliness and efficient cleaning services. Guests frequently highlight the apartments as being very clean, comfortable and spacious with daily thorough cleaning and towel changes being common features. The cleaning staff is noted for their quick and efficient work and the apartments are often described as spotless and tidy. Additionally, the rooms are well-maintained and disinfected, ensuring a pleasant stay for visitors.
However, a few guests mention areas needing improvement, such as stains on the sheets, dust under the bed and occasionally dirty windows and kitchen utensils. Some comments suggest that the overall cleanliness could be enhanced, noting issues like hair in the bathroom and outdated furniture. Despite these minor drawbacks, the general consensus emphasizes the apartments' cleanliness and comfort, making 'Santiago Apartments Bilbao' a reliable choice for travelers prioritizing a hygienic and pleasant environment.
At Santiago Apartments Bilbao, the exceptional staff consistently receives high praise for their friendliness and professionalism. Guests commend the welcoming and helpful demeanor of the reception team with several mentions of individuals like Isabel, Miguel Ángel and others who left a lasting impression with their courteous and informative service. Despite language barriers, the staff remains attentive and accommodating, providing invaluable tips for exploring the city, managing logistical needs like parking and ensuring a comfortable stay for all visitors.
The reception is noted for being particularly efficient and kind with the team available from early morning until late at night to address any concerns. Many reviews highlight the warm greetings and excellent customer service as key factors that contribute to a home-like and cozy atmosphere at the apartments. The staff's capability and willingness to assist with personal issues and special requests further add to the commendable service, making the stay exceptionally smooth and enjoyable.
Overall, the positive feedback accentuates the polite, friendly and super helpful nature of the staff, making Santiago Apartments Bilbao a welcoming haven for travelers.
The wifi at Santiago Apartments Bilbao offers a mixed experience for guests. Many reviews highlight the availability of free and reliable wifi throughout the property. Positive remarks focus on the efficiency with some guests describing the wifi as good, working great and even perfect on occasion. Fast internet speeds were also noted by several reviewers, making it suitable for general use. However, there were also mentions of less satisfactory experiences. Some visitors encountered slow and unreliable connections, particularly in the evenings, which suggests occasional issues with network stability. Despite these inconsistencies, the overall consensus leans towards a generally acceptable and functional wifi service.
Santiago Apartments Bilbao, a comfortable destination for travelers, is well-received by guests for its ample amenities; however, the gym facilities appear to be an area marked for improvement. While some guests point out that the fitness room is sparse and not functional, others suggest a needed refresh and update for the gym area. Additionally, a bit more attention to cleanliness could enhance the experience further. Despite this, other amenities, such as the terrace and the well-maintained showers, contribute positively to the overall guest experience. For those prioritizing fitness during their stay, it might be beneficial to consider alternative options for workouts until improvements are made.
The parking situation at Santiago Apartments Bilbao receives generally positive feedback from guests, who appreciate the convenience of having on-site parking available for a fee. The advantage of parking in the same building is highlighted, as it significantly eases the stay, especially given the central location of the apartments. Guests find the underground parking secure and accessible with some noting the luxury of having a private parking space on the premises.
However, there are mentions of the parking garage being quite narrow, which can be challenging for larger vehicles. The cost of parking, while sometimes perceived as high, is considered manageable by most guests, especially given the limited parking options in the area. Reserving a parking space in advance is strongly recommended, as availability can be limited.
Overall, the provided parking solutions, whether on-site or nearby, contribute positively to the guest experience by offering a secure and convenient place to park vehicles.
Santiago Apartments Bilbao is situated in a vibrant area that offers a high level of nightlife, especially on weekends. Located in the center of the city, the nearby streets are bustling with bars and restaurants, providing numerous options for dining and entertainment. The nightlife is particularly lively around a nearby plaza, which is a popular hangout spot for young people between midnight and the early hours of the morning. While the energy and convenience of being in the city center are significant advantages, the downside is that the area can be quite noisy at night. Street noise, including sounds from neighboring bars and late-night revelers, tends to filter into the rooms. This is particularly noticeable on weekends and the apartment walls do little to muffle the commotion. Despite this, some guests have noted that the neighborhood can be surprisingly calm and quiet considering its central location. However, light sleepers might find the nighttime noise to be a significant drawback.
Santiago Apartments Bilbao is well-regarded for its accessibility features, making it an excellent choice for guests with disabilities. Reviewers consistently commend the hotel's wheelchair-friendly environment, highlighting the easy movement within the facility. The presence of ramps, elevators in the parking lot and clear signboards ensures that guests with mobility issues have a comfortable stay.
The location is another strong point, being centrally situated and close to major landmarks, restaurants, shops and the Guggenheim Museum, all within easy walking distance. The hotel is also conveniently accessible via public transportation, adding to its appeal for city exploration.
Guests appreciate the helpfulness and courteous nature of the staff, who are attentive to the needs of those with disabilities, offering quick and efficient service with clear communication, especially for those with hearing difficulties. The availability of accessible cabs and buses nearby adds to the hassle-free experience.
Daily cleaning services and functional facilities such as WiFi and air conditioning contribute to a comfortable stay. The option to purchase a Barik card for public transportation at the reception is an added convenience.
Overall, Santiago Apartments Bilbao stands out for its accessibility, central location and dedicated staff, making it a practical and welcoming accommodation for travelers with disabilities.
Santiago Apartments Bilbao has garnered positive feedback for its dog-friendly facilities, making it an excellent choice for pet owners looking for comfortable accommodations. Guests appreciated the pet-friendly policies, noting that pets are allowed without extra costs, which they found to be particularly convenient. The spacious apartments are well-suited for families traveling with dogs and several reviews highlighted the lack of restrictions when it comes to bringing pets.
Despite a slight inconvenience regarding an unexpected deposit of €200 required for pets, overall the environment is described as very welcoming to dogs. The reception staff received praise for their friendliness, further enhancing the experience for pet-owning travelers. Although there was a mention of dog hair on the sofa, it did not detract significantly from the overwhelmingly positive outlook on the pet accommodations. For travelers who prefer apartments over hotels and wish to bring their furry companions along, Santiago Apartments Bilbao stands out as a pet-friendly option in the city.
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Location
Breakfast
Rooms
The central location is another strong point, offering easy access to Bilbao's attractions and conveniences such as shops and supermarkets. Guests appreciate the well-connected setting which is ideal for city exploration.
Despite the overall positive feedback, there are areas that could use improvement. Some apartments are described as outdated with old-fashioned decor and furnishings that need renovation. The lighting in certain units is insufficient, creating a dim and somewhat gloomy atmosphere. Additionally, some found the furniture, particularly sofa beds and mattresses, less comfortable than expected.
Nonetheless, the combination of spaciousness, cleanliness and comprehensive amenities makes Santiago Apartments Bilbao a practical lodging option for families and groups. The attentive staff, efficient soundproofing and robust air conditioning further enhance the comfort level, ensuring a pleasant stay.
Beds
However, there are notable criticisms about the beds as well. A recurring issue is that many guests found the mattresses too hard with some describing them as far too firm or even uncomfortable. The pillows also received mixed feedback; while some found them comfortable, others felt they were too thin or not provided in sufficient quantity. Additionally, there were complaints about the use of one long pillow for couples rather than individual pillows. Some reviews pointed out that the mattresses were old and lumpy and in certain instances, the bedding seemed subpar with issues like bed creaking and squeaky noises.
The reviews suggest that while some guests enjoyed a comfortable sleep, others felt that the beds and their accouterments could benefit from significant improvements.
Cleanliness
However, a few guests mention areas needing improvement, such as stains on the sheets, dust under the bed and occasionally dirty windows and kitchen utensils. Some comments suggest that the overall cleanliness could be enhanced, noting issues like hair in the bathroom and outdated furniture. Despite these minor drawbacks, the general consensus emphasizes the apartments' cleanliness and comfort, making 'Santiago Apartments Bilbao' a reliable choice for travelers prioritizing a hygienic and pleasant environment.
Staff
The reception is noted for being particularly efficient and kind with the team available from early morning until late at night to address any concerns. Many reviews highlight the warm greetings and excellent customer service as key factors that contribute to a home-like and cozy atmosphere at the apartments. The staff's capability and willingness to assist with personal issues and special requests further add to the commendable service, making the stay exceptionally smooth and enjoyable.
Overall, the positive feedback accentuates the polite, friendly and super helpful nature of the staff, making Santiago Apartments Bilbao a welcoming haven for travelers.
Wi-Fi
Gym
Parking
However, there are mentions of the parking garage being quite narrow, which can be challenging for larger vehicles. The cost of parking, while sometimes perceived as high, is considered manageable by most guests, especially given the limited parking options in the area. Reserving a parking space in advance is strongly recommended, as availability can be limited.
Overall, the provided parking solutions, whether on-site or nearby, contribute positively to the guest experience by offering a secure and convenient place to park vehicles.
Nightlife
Accessible
The location is another strong point, being centrally situated and close to major landmarks, restaurants, shops and the Guggenheim Museum, all within easy walking distance. The hotel is also conveniently accessible via public transportation, adding to its appeal for city exploration.
Guests appreciate the helpfulness and courteous nature of the staff, who are attentive to the needs of those with disabilities, offering quick and efficient service with clear communication, especially for those with hearing difficulties. The availability of accessible cabs and buses nearby adds to the hassle-free experience.
Daily cleaning services and functional facilities such as WiFi and air conditioning contribute to a comfortable stay. The option to purchase a Barik card for public transportation at the reception is an added convenience.
Overall, Santiago Apartments Bilbao stands out for its accessibility, central location and dedicated staff, making it a practical and welcoming accommodation for travelers with disabilities.
Dog Friendly
Despite a slight inconvenience regarding an unexpected deposit of €200 required for pets, overall the environment is described as very welcoming to dogs. The reception staff received praise for their friendliness, further enhancing the experience for pet-owning travelers. Although there was a mention of dog hair on the sofa, it did not detract significantly from the overwhelmingly positive outlook on the pet accommodations. For travelers who prefer apartments over hotels and wish to bring their furry companions along, Santiago Apartments Bilbao stands out as a pet-friendly option in the city.
No, Santiago Apartments Bilbao doesn't have any pool.
No, a spa isn't available at Santiago Apartments Bilbao.
Yes, Santiago Apartments Bilbao welcomes dogs.
Yes, parking facilities are available at Santiago Apartments Bilbao.
Yes, Santiago Apartments Bilbao has a gym.
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