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Summary of reviewsBest Western Gustaf Wasa Hotel in Borlänge is highly praised by guests for its central and convenient location near transport hubs, dining and shopping options. Ideal for both short stays and longer explorations, the hotel’s proximity to hotspots like Romme Alpin and nature reserves, combined with its quiet environment, makes it an appealing choice.
The breakfast offerings are consistently highlighted, featuring an extensive and varied selection that includes gluten-free options and fresh local items. Guests describe it as one of the best hotel breakfasts they've experienced. The restaurant also receives positive feedback for its quality food and wide selection of beers, despite some noting limited menus and occasional long waiting times.
The rooms are commended for their cleanliness, spaciousness and comfort, though some guests note that certain areas and features could benefit from updates. Nonetheless, the comfortable and large beds contribute to a restful stay. The hotel’s high standards of cleanliness extend to the entire property with guests finding most areas well-maintained.
Staff service at the hotel is exceptional, marked by friendly, helpful and accommodating personnel that enhance the overall guest experience. Reception and dining area staff receive particularly high praise for their professional service.
Parking at the hotel is convenient and free with ample spaces and options for car charging, adding to the hotel's appeal for drivers. Business travelers find the hotel to be well-suited to their needs with spacious meeting facilities and reliable amenities, including a commendable breakfast and conducive environment for work.
The hotel is also notable for its family-friendly atmosphere and extensive amenities for children, such as a playroom with a PS4 and spacious family rooms, making it suitable for families traveling with children. Dog owners will also find the hotel accommodating with thoughtful provisions for pets like fresh dog beds and easy access to walking trails.
Overall, the Best Western Gustaf Wasa Hotel provides a comfortable, convenient and welcoming stay, appealing to a wide range of guests from families and pet owners to business travelers and vacationers. Show more
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Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
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Hotel for Honeymoon
Family Friendly Hotel
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EV charging stations
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4-Star Hotel
Room Types
Standard Twin RoomThe twin room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds.
Standard Single RoomThe single room features a private bathroom equipped with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
King SuiteThis suite's standout features are the hot tub, spa bath and sauna. The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer.
Superior King RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Junior King Suite with Sofa BedThe suite features a tea and coffee maker, a sofa, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Family King Room with Sofa BedThe family room has a private bathroom fitted with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Borlänge, Best Western Gustaf Wasa Hotel boasts an enviable location praised by many guests. Its proximity to the central train and bus stations makes it a convenient choice for travelers, whether arriving by train or bus. The hotel is within walking distance of the city center, ensuring easy access to a variety of restaurants, shopping destinations like the Kupolen shopping center and key attractions such as the town’s dome and the Borlänge tennis club.
Visitors highlight the hotel's perfect central position, ideal for quick trips to local spots and seamless transportation links. This makes it especially suitable for those planning to explore the beauty of nearby Romme Alpin ski resort or nature reserves like Älvravinerna.
Furthermore, the location is described as quiet yet central, providing a peaceful retreat despite being near all the action. Guests also appreciate the ease of access with convenient parking and clear directions, enhancing its appeal for both short stays and longer explorations in Borlänge.
Breakfast
The breakfast at Best Western Gustaf Wasa Hotel appears to be a consistent highlight according to guest reviews. Many guests found the breakfast selection to be extensive and varied, offering a wide array of choices ranging from different varieties of bread and cold cuts to homemade waffles and local bakery items. Freshness and quality were frequently mentioned with options for gluten-free diets and specific touches like ginger shots and freshly squeezed orange juice enhancing the experience.
Several reviews emphasized the breakfast as fantastic, sensational and among the best they've had at a hotel, underscoring the diverse and well-stocked nature of the buffet. Positive comments on the atmosphere and the friendly staff further contributed to the enjoyable breakfast experience. Guests appreciated the attention to detail, noting the comprehensive and elegant breakfast spread that seemed to cater to all tastes with many flavorful options.
However, a few guests felt the breakfast could use some improvement, particularly regarding the temperature and freshness of certain items like the scrambled eggs and bacon. Despite these minor critiques, the general consensus remained overwhelmingly positive with mentions of the breakfast being the best feature of the hotel. Guests consistently acknowledged the breakfast as a generous and satisfying start to their day.
Dinner
The dining experience at the Best Western Gustaf Wasa Hotel showcases a range of opinions, primarily tilting towards the positive. The restaurant, frequently described as good or very good, is a notable highlight, offering delicious food that exceeds expectations. Guests appreciate the wide selection of beers available and some find the cozy bar and pleasant interior design particularly inviting. The establishment features a nice restaurant terrace and a cozy pub/restaurant ambiance, making it a suitable choice for those looking to relax and enjoy a meal.
Despite some critiques regarding a limited menu and occasional long waiting times, the majority of guests praised the quality of the food, including highly recommended items like the very tasty burgers. The restaurant is often fully booked inside, indicating its popularity among visitors. Evening meals and breakfast both receive positive remarks and special events like New Year's dinner and concerts add to the vibrant atmosphere.
However, there are a few mixed reviews pointing out the need for a quieter dining space and some dissatisfaction with specific meals. Overall, the restaurant at the Best Western Gustaf Wasa Hotel appears to be a solid choice for dinner with many visitors leaving satisfied with their dining experience. For those who prefer a quieter or more extensive menu, exploring nearby dining options may be advisable.
Rooms
The rooms at the Best Western Gustaf Wasa Hotel generally receive positive feedback from guests. Many reviews highlight the cleanliness with descriptors such as clean, fresh and well-cleaned frequently mentioned. Guests appreciate the spaciousness of the rooms, often noting them to be large or big enough to accommodate families or groups comfortably. The suites, including the Wasa Suite, receive particular praise for their size and appeal.
Several guests describe the rooms as cozy and quiet, emphasizing a peaceful environment conducive to rest. The bathrooms are also positively reviewed, described as lovely, spacious and modern with some guests explicitly mentioning newly renovated facilities.
Despite the largely positive feedback, a few drawbacks are noted. Some guests found the interior to be outdated and the rooms to lack certain amenities, such as refrigerators and air conditioning. Additionally, there were occasional mentions of rooms being cold or having poor air quality.
Overall, while there are minor areas for improvement, the rooms at the Best Western Gustaf Wasa Hotel are largely appreciated for their cleanliness, spaciousness and comfort.
Beds
The Best Western Gustaf Wasa Hotel is commonly praised for its comfortable beds, which several guests have found to be very comfortable and good for a restful night's sleep. Many visitors specifically mention the beds as being one of the highlights of their stay. Remarks about big and fresh beds and the use of beautiful linens add a touch of luxury to the experience.
However, a handful of guests have noted issues with firmness with some finding the mattresses too soft, while others found them too firm. A few also mentioned that the beds tended to slide apart easily. The sofa beds, in particular, received less favorable comments, being described as uncomfortable or outdated.
Despite these minor issues, the overall feedback on the beds is predominantly positive, supported by comments about the quiet ambiance of the hotel and its great location. For most guests, the comfortable bedding contributes significantly to a pleasant stay at the Best Western Gustaf Wasa Hotel.
Cleanliness
The Best Western Gustaf Wasa Hotel receives generally positive reviews regarding its cleanliness. Many guests commend the establishment for being clean, fresh and well-maintained with particular praise for the tidiness of the rooms and the comfortable, well-cleaned beds. Comments often highlight that both the living and bathroom areas are kept in good condition. Additionally, descriptors like clean, fresh and spotless frequently appear, reflecting the hotel's high standards of cleanliness.
However, some reviews do mention areas needing improvement. Certain guests reported dusty common areas, unemptied bathroom trash bins and occasional issues with the thoroughness of cleaning in the corridors and shared spaces. A few reviews also pointed out specific maintenance concerns such as worn-out features, dirty carpets and unkempt details near the shower.
Overall, while the majority of guests are satisfied with the cleanliness and upkeep of their rooms, there is some feedback indicating that the hotel could benefit from more consistent attention to common areas and specific details.
Staff
The guest reviews for the Best Western Gustaf Wasa Hotel highlight the exceptional quality of the staff. Words such as friendly, helpful and accommodating frequently appear, painting a picture of a welcoming and hospitable environment. The hotel staff consistently receive praise for their friendliness with many comments emphasizing their warm and accommodating nature.
The reception staff are singled out for their efficient and pleasant service, ensuring quick check-ins and check-outs. Guests particularly appreciate the attentive and professional demeanor of the staff throughout the hotel, from the reception to the dining areas. The bar staff also receive positive mentions for their friendliness.
The overall consensus is that the staff at the Best Western Gustaf Wasa Hotel go above and beyond to make guests feel welcome and comfortable, contributing significantly to an enjoyable stay.
Wi-Fi
The wifi experience at Best Western Gustaf Wasa Hotel receives mixed feedback from guests. Some guests found the wifi to be good with a steady and reliable connection available throughout the hotel. Positive mentions include terms like good wifi, free wifi and available Wi-Fi everywhere. However, there are also notable comments regarding wifi in the rooms being unreliable and internet stability issues. While not all guests faced issues, it's clear that the wifi performance varied, suggesting some inconsistency in the service. Overall, the wifi is available and free, but prospective guests might experience varied connection quality.
Gym
The gym at the Best Western Gustaf Wasa Hotel receives favorable feedback from guests, often described as good and nice. Visitors appreciated the gym's availability and also mentioned the appealing sauna and relaxation area that complement their workouts. While the gym may be considered small by some, it generally meets expectations with decent facilities. Despite one mention of cleanliness issues, the overall impression of the gym is positive, making it a commendable feature of the hotel.
Parking
The Best Western Gustaf Wasa Hotel offers a variety of parking options that guests generally find satisfactory. The hotel provides convenient, free parking right outside with ample spaces available for guests. Many appreciated the large parking lot and noted that the parking facilities are easy to access and located close to the hotel. The availability of private parking for hotel guests is another valued feature. Additionally, there's an option for car charging, which guests found to be a significant plus. While there are mentions of parking being slightly far for some, overall, the feedback is overwhelmingly positive regarding the parking convenience and accessibility at the hotel.
Family
The Best Western Gustaf Wasa Hotel offers a welcoming atmosphere for families, making it an ideal choice for those traveling with children. The hotel features various small activity rooms tailored for kids, including a playroom equipped with a PS4 that many young guests particularly enjoyed. Families will appreciate the spacious accommodations, such as the generously sized family rooms capable of hosting up to four people, which have been described as good value.
Guests have highlighted the hotel's family-friendly amenities, noting the child-friendly environment and the neat, dedicated play areas. The hotel has also been commended for the flexibility of providing additional rooms at no extra cost, contributing to its reputation as a good accommodation for families. Overall, the Best Western Gustaf Wasa Hotel is a great option for family stays, offering both fun and convenience for children and parents alike, whether it's for a weekend getaway or a stopover during a road trip.
Business
Best Western Gustaf Wasa Hotel is well-suited for business travelers, offering a range of amenities tailored to their needs. The parking lot's convenient location and the spacious meeting rooms make it an ideal place for conferences or meetings. Guests appreciate the friendly reception and overall service, essential elements for a business stay. The hotel provides a quiet environment, conducive to work or rest after a busy day. Breakfast receives high praise for its quality, contributing to a positive start to the day. Additional facilities like reliable WiFi and a small gym cater to business travelers' expectations, ensuring a comfortable and efficient stay.
Dog Friendly
Best Western Gustaf Wasa Hotel is highly praised for its dog-friendly amenities and services. Guests appreciated the fresh dog beds, food bowls and treats provided upon arrival, ensuring a comfortable stay for their pets. The hotel's pet-friendly rooms come fully equipped with a cozy dog bed and bowls, enhancing convenience for pet owners. The welcoming atmosphere for dogs is bolstered by the presence of walking trails and parks in the nearby area, making it an ideal spot for pet-friendly travel. Overall, the thoughtful extras and attention to detail for dogs contribute to a pleasant experience for both pets and their owners.
No, Best Western Gustaf Wasa Hotel doesn't have any pool.
No, a spa isn't available at Best Western Gustaf Wasa Hotel.
Yes, Best Western Gustaf Wasa Hotel welcomes dogs.
Yes, parking facilities are available at Best Western Gustaf Wasa Hotel.