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Rila Hotel Borovets

Borovets , Borovets (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRila Hotel Borovets consistently receives praise across several categories, making it a cherished destination for both winter and summer activities. Its exceptional location, right at the base of the ski slopes and in the heart of Borovets, allows guests effortless ski-in/ski-out access and proximity to the town's amenities, shops and restaurants. This convenience is particularly appreciated by families and skiing enthusiasts with nursery slopes and mountain trails just steps away. The stunning vistas of the surrounding slopes and mountains from the rooms further enhance the overall experience.

Guests highlight the breakfast experience as a major positive aspect, applauding the rich variety, quality and abundance of food. The diverse selection caters to different tastes and includes fresh, on-the-spot prepared items. Similarly, dinner offerings are generally enjoyed with many guests praising the delicious, varied buffet. Festive dinners, such as Christmas, stand out for their excellent spread and live entertainment, despite some feedback on repetitive meals and price concerns.

The hotel's rooms are another highlight, described as well-designed, spacious, modern and consistently clean. They offer fantastic views, cozy decor and comfortable amenities. Recent renovations have refreshed interiors, contributing to a high standard of room quality. Although the bathrooms can be small, the overall comfort and functionality of the rooms make up for it.

Cleanliness is a top priority at Rila Hotel Borovets with guests frequently noting the impeccable state of the rooms and public areas, including the pool and spa. Daily housekeeping and high hygiene standards contribute to a welcoming and comfortable stay.

The staff receives mostly positive feedback for their friendliness, professionalism and helpfulness. Although there are occasional reports of indifferent service, the overall sentiment is that the staff are eager to assist and contribute positively to guests' experiences.

The complimentary WiFi in common areas is generally reliable, though connectivity issues persist in guest rooms, particularly on higher floors. This is an area where improvements are needed to meet modern expectations.

The spa is highly praised for its extensive, well-maintained facilities, including multiple saunas, Turkish baths and a variety of massage services. Guests commend the relaxing atmosphere and cleanliness, though some mention occasional overcrowding and a need for minor updates.

The pool area is well-kept and suitable for both sports activities and relaxation, despite frequent comments about the water temperature being too cold. Families appreciate the children's pool, although additional sun loungers could improve the outdoor section.

Parking facilities are another strength with ample free space and both indoor and outdoor options. Despite occasional congestion, the overall parking experience is positive and convenient.

Lastly, Rila Hotel Borovets is family-friendly, offering a range of amenities and activities tailored to children. The family rooms, children's corner, playrooms and entertainment programs ensure a fun-filled, comfortable stay for families. The hotel's attention to detail and various entertainment options make it a top choice for family vacations.

Overall, Rila Hotel Borovets stands out for its prime location, excellent amenities and strong focus on cleanliness and guest satisfaction, making it a highly recommended option for both skiing and summer holidays in Borovets.
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Categories

Hotel with Ski To Door Access

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Signature Twin Room Park View Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a terrace with an inner courtyard view, this twin room also provides a private entrance and a flat-screen TV with cable channels. The unit offers 3 beds.

Signature Twin Room Slope View Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a terrace with mountain views, this twin room also features a private entrance and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Double Room Park View The spacious double room features a private entrance, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Superior Double Room Slope View The spacious double room features a private entrance, a wardrobe, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Superior King Family Room Park View - First or Second Floor The spacious double room features a private entrance, a wardrobe, a terrace with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed and 2 futons.

About Rila Hotel Borovets

License: PK-19-13801

Guest Reviews

9.0

Excellent

Location

Rila Hotel Borovets boasts an exceptional location, frequently highlighted as its most notable feature. Situated right at the base of the ski slopes, it provides guests with unbeatable ski-in/ski-out access. This prime positioning means that ski lifts, including the main six-man chair lift, are just steps away, making it incredibly convenient for skiing enthusiasts.

The hotel is positioned in the heart of Borovets, allowing easy access to the town's amenities, shops and restaurants. The central location also makes it ideal for summer hiking with mountain trails beginning right by the hotel. Additionally, the views from the rooms and balconies offer stunning vistas of the surrounding slopes and mountains, enhancing the overall experience.

Visitors appreciate the convenience of being nearby ski facilities, the gondola lift and the ease of transportation. Families, in particular, find the location perfect for a ski trip with direct access to nursery slopes for beginners. Coupled with clean, well-maintained rooms and high-quality amenities, Rila Hotel Borovets is frequently regarded as offering the best location in Borovets for both winter and summer activities.

Breakfast

Rila Hotel Borovets boasts a breakfast experience that is largely praised by its guests. With phrases highlighting the rich variety and plentiful options, it’s clear the hotel has put significant effort into catering to diverse tastes. Many reviewers noted the excellent quality of the food with terms like amazing, delicious and very good appearing frequently. Guests appreciated the extensive selection with many noting that the breakfast buffet is worth it for the vast array of fresh and tasty options offered.

Some phrases singled out the breakfast as being perfect, superb and exceptional, implying a consistent high standard. The breakfast buffet's diversity was often lauded, offering something for everyone and catering to different preferences with a wide range of fruits, vegetables, cheeses and sausages. Guests also highlighted the freshness and on-the-spot preparation of breakfast items.

Nevertheless, a few guests felt that the breakfast could become repetitive over an extended stay and mentioned the desire for more variety throughout the week. While there were mentions of the breakfast occasionally being boring or monotonous, these were exceptions to the generally positive feedback.

Overall, breakfast at Rila Hotel Borovets is well-regarded with guests consistently enjoying the quality, variety and abundance of the food provided.

Dinner

Rila Hotel Borovets' dinner offerings have garnered mixed reviews from guests, though there are certainly several positive aspects worth highlighting. Many guests have praised the dinner buffet for being rich, varied and of excellent quality, describing the meals as delicious and beautifully presented. The Christmas dinner, in particular, received accolades with an excellent spread and a live artistic program, making for a festive and memorable experience.

Guests appreciated the variety available in the buffet with plenty of options to choose from, ensuring that there was something for everyone. The rib-eye steak in the restaurant stood out as a notable favorite, further adding to the quality dining experience. Additionally, both breakfast and dinner being included in the stay received positive mentions, emphasizing the value and convenience it brings.

However, some guests expressed disappointment with the repetitive nature of the buffet and the overall quality of the food, suggesting that it could benefit from improvement. High prices for dinner at the hotel's restaurant were a common point of contention with several guests feeling that the quality did not match the cost. Some also mentioned specific issues such as the lack of protein options for pescatarians, vegetarians and vegans and the late availability of the evening meal.

The dining atmosphere was also highlighted with the dining room often being full, which may affect the dining experience. Despite these drawbacks, many guests found the food to be good and the overall dining experience pleasant with some emphasizing the reasonable pricing of the dinner buffet compared to similar offerings elsewhere.

In summary, while Rila Hotel Borovets' dinner service has room for improvement, it offers a variety of delicious and well-presented meals that make it a viable dining option for many guests, especially when included in the stay package.

Rooms

Rila Hotel Borovets boasts an impressive collection of well-designed, spacious and modern rooms that consistently receive high praise for their cleanliness and comfort. Many guests highlight the fantastic views from their balconies, notably overlooking the magnificent slopes and mountains. The rooms are described as cozy, quiet and well-decorated, ensuring a restful stay.

Room sizes are often mentioned positively with ample space providing comfort and functionality, including sufficient storage. Recent renovations have refreshed the interior, making the rooms more inviting and up-to-date with contemporary décor. Comfortable beds and pillows, along with well-maintained amenities, contribute to an overall pleasant experience.

While the bathrooms are noted to be small and sometimes cramped, the overall room layouts compensate with their coziness and modern feel. Room cleanliness is a consistent theme with daily housekeeping maintaining a high standard. The temperature control in the rooms has received mixed feedback, but generally, guests find the rooms warm and suitable for a mountain retreat.

Views from the rooms do vary, as not all rooms offer the same stunning landscape vistas and there have been occasional issues with window fogging. However, the majority of guests appreciate the effort put into ensuring the rooms provide a welcoming atmosphere.

Despite minor criticisms regarding room size for larger groups and specific amenities, the overwhelmingly positive feedback highlights Rila Hotel Borovets as an excellent choice for comfortable and modern accommodation in a superb location. The recent renovations have significantly enhanced guest satisfaction, making it a highly recommended option for travelers seeking a blend of comfort and scenic beauty.

Beds

Guests at Rila Hotel Borovets have generally praised the comfort and quality of the beds, describing them as very comfortable and of nice quality. The hotel offers a variety of sizes, including queen and king-sized beds, which are often highlighted for their spaciousness. Many reviews mention that the beds in their rooms were large and comfortable, ensuring a restful sleep. Despite a few mentions of firm mattresses and uncomfortable pillows, the majority of guests found the beds to be super comfortable. For those staying in family rooms, the quality and comfort of the beds were satisfactory with specific praises for the comfort of mattresses and pillows. Overall, the hotel beds are deemed to be of good quality, contributing to a pleasant stay.

Cleanliness

Rila Hotel Borovets consistently receives high praise for its cleanliness from guests. The hotel and its rooms are described as extremely clean with many noting the property's overall cleanliness and upkeep. The rooms are not only spotless but also cozy and comfortable, equipped with everything needed for a pleasant stay. Public areas, including the pool and spa, are also frequently highlighted for their immaculate condition.

The hotel maintains high hygiene standards with towels being changed daily and bed linen refreshed every three days. Guests appreciate the property's cleanliness and state of being well-maintained, contributing to a tranquil and inviting atmosphere.

The exceptional cleanliness is complemented by superior service, ensuring a high level of comfort and satisfaction for all visitors. The hotel's recent renovations and well-kept facilities only add to its appeal, making it a top choice for travelers seeking a clean and comfortable stay in Borovets.

Staff

The staff at Rila Hotel Borovets receive mixed reviews from guests with a significant lean towards positive experiences. Numerous guests consistently highlight the friendliness and helpfulness of the staff, describing them as welcoming, kind, accommodating and professional. The front desk and reception staff often earn praise for their attentive and responsive service and many guests had positive interactions with housekeeping and dining staff. Visitors appreciate that the staff in various areas of the hotel, including the lobby bar and spa, maintain a professional and courteous demeanor, often going above and beyond to ensure a pleasant stay.

However, not all reviews are glowing. Some guests report encounters with staff members who appeared indifferent, unkind or less responsive. There are mentions of certain staff lacking knowledge or exhibiting abrupt behavior, which detracts from the overall experience for some visitors. Despite these complaints, the general sentiment indicates that the hotel staff are largely friendly, professional and eager to assist, contributing positively to many guests' experiences.

Wi-Fi

Rila Hotel Borovets offers complimentary WiFi with some guests noting that the internet worked well and the connection was adequate in common areas. The high-speed internet is particularly reliable in the lobby, providing a good signal and overall positive experience for light browsing or checking emails. However, there are consistent issues with connectivity in the rooms, especially on higher floors, where guests experienced weak signals, frequent disconnections and overall instability. These connectivity issues were pronounced enough to negatively impact some stays. While internet access is technically available throughout the hotel, substantial improvements in speed and stability are necessary to meet modern expectations, particularly in guest rooms.

Spa

Rila Hotel Borovets boasts a highly praised spa that guests regularly commend for its extensive and well-maintained facilities. The spa area is notably large, offering a variety of amenities including swimming pools, wet and dry saunas, Turkish baths and heated relaxation beds, all of which are operational and well-kept. Guests frequently highlight the quality of the massage services, although early booking is recommended due to their popularity.

The spa center provides a relaxing and superb environment, drawing positive remarks for its cleanliness and the diverse array of services available. Many find the multiple saunas particularly enjoyable, especially the hammam and appreciate the overall atmosphere conducive to relaxation. The spa's pool area is noted, though some guests mention the pool water could be warmer.

Despite some occasional mentions of overcrowding and a need for minor renovations, the general consensus is that the spa at Rila Hotel Borovets exceeds expectations. The service at the spa is also praised for its high standards, contributing to a very positive and memorable spa experience overall.

Pool

Rila Hotel Borovets features a substantial and well-kept pool area, suitable for sports activities and general relaxation. With a large swimming pool and two whirlpools, the facilities are extensive enough to host numerous guests without feeling crowded. Families with children particularly appreciate the pleasant children's pool, though it should be noted that there is no separate pool specifically for young children. Cleanliness is a highlight, as many reviewers commend the pool's immaculate condition.

However, the pool's temperature has been a common point of contention among guests. Descriptions such as very cold, freezing and too cold for my taste appear frequently, indicating that the water temperature may be lower than many expect or prefer. Despite this, some consider the pool nice and well-organized, alongside a commendable spa area that includes saunas and steam baths. The outdoor section could benefit from additional seating, as the limited number of sun loungers available may not be sufficient during peak times.

Parking

Rila Hotel Borovets boasts impressive parking facilities, consistently praised by guests. The hotel offers both indoor and outdoor parking options, including a private underground parking area. Many reviewers highlight the convenience and ample space available in the large parking lot, which is free for guests. Several guests found the parking system to be reliable and appreciated the convenience of parking right in front of the door. However, some noted that the parking could get congested and there were occasional challenges with the parking system, particularly when leaving the hotel after checking in at reception. Overall, despite a few minor issues, the parking at Rila Hotel Borovets is considered very good and accommodating.

Family

Rila Hotel Borovets is a haven for families seeking a fun-filled getaway, offering a host of amenities and activities tailored to children. With an excellent family area, family rooms that comfortably host two adults and two children and a family-friendly atmosphere, it is well-suited for families looking for a pleasant stay. Children can enjoy a dedicated children's corner, playrooms filled with toys and various entertainment programs including well-managed daytime and evening activities.

The hotel features a large swimming pool, a spa and convenient ski storage, making it perfect for an active family vacation. There is special attention to detail with features like a place above the radiator to dry mittens and hats and vouchers for nearby attractions. The kids' programs and entertainment options are highly praised, although some found the animation program to be overpromised.

Parents will find the playroom, which operates till late and sometimes includes a nanny, especially useful for a bit of adult relaxation. Families with multiple children can also benefit from significant discounts.

The Rila Hotel Borovets is described as highly recommended for families with activities and facilities that are suitable for children of all ages, making it an unbeatable choice for family fun and a peaceful vacation.

Ski

Rila Hotel Borovets sits in the heart of a skiing paradise, making it an ideal destination for winter sports enthusiasts. The hotel's location is perfect for skiing, offering a seamless ski in-ski out experience. Guests can find themselves right next to the ski slopes with ski lifts conveniently close by and a ticket office for all lifts and slopes available onsite. The hotel’s position is excellent for quick access to the slopes, bringing both skiing convenience and scenic slope views, often just meters from the balconies.

Skiers and snow lovers will appreciate the hotel's comprehensive ski facilities and services. The internal ski rental and well-organized ski rental system, along with good ski storage options, make it easy to prepare for a day on the slopes. The ski room facilities are comfy and well-maintained, catering perfectly to the needs of avid skiers.

Guests have consistently praised the hotel's proximity to ski lifts and slopes, highlighting the convenience of being able to cross the road and start skiing immediately. Additionally, the ski hire on site and ski/snowboard and boots storage further enhance the skiing experience. Despite some comments on occasional ski service issues, the overall location and facilities make Rila Hotel Borovets a central, value-for-money choice for a memorable ski trip.

4 Star

Rila Hotel Borovets consistently meets the expectations for a four-star establishment, boasting a range of high-quality facilities inherent to its rating. Guests have noted the hotel offers an impressive array of amenities and services that align with what one would anticipate from a four-star hotel. The overall quality of the facilities, including the cleanliness of both the hotel and the pool area, is commendable. Additionally, the hotel provides four-star quality amenities and services even during the off-season with many visitors affirming its adherence to European four-star standards. While there are a few remarks about occasional noise disruptions, the majority of feedback underscores the hotel's robust offering of facilities and the overall high-quality experience.

Indoor Pool

The indoor pool at Rila Hotel Borovets is noted for its excellent facilities and large size, including a 25-meter length and perfect cleanliness. Reviewers frequently mention that the pool is clean and well-maintained with warm water often highlighted as a positive feature. Complementing the main pool, there are two whirlpools and a kids' pool available, providing options for families. However, some guests found the water temperature in the pool rather chilly, which detracts from its appeal for those expecting a warmer spa-like experience. Overall, the pool is a valued amenity, appreciated for its cleanliness and comprehensive facilities.

Luxury

Rila Hotel Borovets offers a distinctly luxurious experience, evident from the praise it receives for its high-class amenities and overall atmosphere. Guests consistently describe the property as very clean and luxurious, capturing a sense of semi-luxurious charm. With its spacious and meticulously maintained rooms, it stands out as an excellent choice among 4-star establishments. The hotel's blend of luxury and meticulous upkeep ensures a comfortable and sophisticated stay, making it a favored destination for those seeking a deluxe retreat.

Romantic

Rila Hotel Borovets offers an ideal setting for a romantic getaway, often praised by guests for its idyllic atmosphere and beautiful views. The picturesque mountain scenery creates a perfect backdrop for couples seeking a lovely and enjoyable vacation. The hotel's romantic ambiance consistently enhances the experience, making it an excellent choice for those looking to escape and relish a memorable trip together.

Yes, Rila Hotel Borovets has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Rila Hotel Borovets.

No, Rila Hotel Borovets doesn't allow dogs.

Yes, parking facilities are available at Rila Hotel Borovets.

Yes, Rila Hotel Borovets has a gym.

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