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Summary of reviewsFilm Hotel enjoys a highly favorable location nestled in a tranquil street yet within short walking distance of Old Town Bratislava and various restaurants, shops, theaters and public transport options. This strategic positioning makes it an ideal spot for exploring the city while providing a peaceful retreat for guests. The convenience is further enhanced by the nearby tram and bus stops, as well as the central railway station, making it a practical base for travelers. The ambiance is quiet and the helpful and friendly staff add to the overall positive experience, ensuring a pleasant stay that balances both comfort and convenience.
Guests frequently highlight the spacious rooms, each uniquely themed in honor of famous film personalities, creating a charming and nostalgic atmosphere. Large beds, impressive shower pressure and cleanliness are consistently praised with many guests appreciating the ample space and large terraces available in some rooms. Despite occasional criticisms regarding outdated decor and insufficient lighting, guests find the thematic charm and roomy accommodations enjoyable.
The hotel’s staff consistently receive high marks for their friendliness, responsiveness and professionalism. Guests frequently commend the team for their accommodating nature and efficient problem-solving abilities with several staff members receiving individual praise for their exceptional service. The flexible self-check-in system and strong communication from the staff contribute to a smooth and positive guest experience.
While breakfast receives mixed reviews, many guests find it tasty, varied and satisfying, served by friendly staff in a pleasant setting. However, there is room for improvement in terms of food diversity, availability and service timing, as some guests felt the breakfast could use more variety and better replenishment of items. The closed restaurant and bar were a disappointment for some, but the hotel's central location provides ample opportunities to explore nearby dining options.
Cleanliness at Film Hotel generally receives positive feedback with rooms and bathrooms frequently noted for their high standards and hygiene. However, some guests reported inconsistencies, including dirty carpets and mold in certain areas, indicating a need for more consistent maintenance.
WiFi connectivity presents an area needing significant improvement, as many guests reported slow, intermittent and often non-functional service, particularly in certain room areas. This inconsistency frustrated guests, suggesting that the hotel's internet access requires better coverage and reliability.
The beds at Film Hotel elicited varying opinions with some guests finding them comfortable while others pointed out issues with mattress hardness and creakiness. A few guests mentioned concerns over bed linens, which sometimes did not seem thoroughly cleaned or made from pleasant materials.
Overall, while Film Hotel offers a unique and charming stay with its prime location, spacious themed rooms and friendly staff, it could benefit from modern updates and better consistency in certain areas like WiFi connectivity, bed comfort and breakfast service. For those looking to immerse themselves in the charm of Old Town Bratislava with a memorable thematic twist, it presents a mostly positive and enjoyable experience. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
7.6
Good
Location
Nestled in a peaceful street, Film Hotel offers an enviable location close to the heart of the city. It's strategically positioned just a short walk from Old Town Bratislava, making it an ideal base for exploring the historic center and its myriad attractions. Guests appreciate the convenient proximity to restaurants, shops, theaters and public transport, which makes getting around effortless.
Visitors frequently comment on how the hotel is perfectly situated—many attractions are within easy walking distance and both tram and bus stops are only a stone's throw away. The accessibility extends to the central railway station, adding another layer of convenience for travelers.
Despite its central location, the hotel exudes a tranquil ambiance, offering a quiet retreat after a day of sightseeing. This combination of accessibility and serenity makes it a highly recommended option for those looking to experience the best of Bratislava. The hotel’s staff and amenities further enhance the experience, ensuring a pleasant stay in a spot that balances both comfort and convenience.
Breakfast
Breakfast at Film Hotel generally receives mixed reviews from guests. On the positive side, many found the breakfast to be good, tasty, delicious and varied with a sufficient selection. Some guests particularly enjoyed the atmospheric setting and the friendly staff serving breakfast. The breakfast was often described as plentiful and satisfying with enough variety to cater to everyone's basic needs.
However, there were several areas where improvements could be made. Some guests felt that the breakfast was rather minimal and lacked variety with certain items not being replenished promptly. A few mentioned the absence of hot food when arriving an hour before the breakfast area closed. Others noticed that the breakfast spread was not extensive and sometimes the food quality and freshness did not meet their expectations, particularly for the price charged. Another common issue was the late breakfast start time, which was inconvenient for those on business trips or with early schedules.
Overall, while breakfast at Film Hotel has its strengths in taste and basic variety, there is room for enhancement in terms of food diversity, availability and service timing.
Dinner
Film Hotel's restaurant and bar were unfortunately closed during guests' stays, which was a disappointment for those looking forward to dining in-house. However, the hotel's location offers a convenient opportunity for guests to explore local dining options with several bars and restaurants in the immediate vicinity. Additionally, guests can enjoy a pleasant walk down to the nearby old town, expanding their culinary experiences beyond the hotel. While breakfast options at the hotel received some criticism, the proximity to various eateries compensates for the closed dining facilities within the hotel.
Rooms
Situated conveniently on the edge of the Old Town, Film Hotel enjoys a prime location that allows easy access to local attractions. The hotel features a unique Hollywood theme with each room decorated in honor of a famous actor or personality from the film industry, giving it a charming and vintage vibe.
Guests often highlight the spaciousness of many rooms and apartments, praising the ample space, large beds and impressive shower pressure. Several rooms come equipped with large terraces, adding to the comfort and charm of the stay. Cleanliness is another positive aspect frequently noted with many reports of rooms and bathrooms being well-maintained and hygienic.
Despite these positive points, some issues seem recurrent. A common remark is that the rooms are dark with inadequate lighting contributing to a somewhat dingy atmosphere. The outdated decor and facilities appear to be a sticking point for many, suggesting a need for modernization. Reports of musty odors and insufficient ventilation, paired with instances of dust and mold, detract from the overall experience. The air conditioning system is often noted as insufficient and in some cases, non-functional, making certain rooms uncomfortably warm or cold.
Breakfast at the hotel receives mixed reactions with some guests appreciating the selection of both hot and cold meals, while others felt it should be included rather than purchased separately. The rooms' amenities seem lackluster to some guests with a surprising lack of basics like mini-fridges, hair dryers and sufficient storage space.
Overall, Film Hotel offers a generous amount of space and a quirky, thematic charm, but would benefit greatly from updates and more consistent maintenance to meet modern travelers' expectations.
Beds
Visitors to Film Hotel have varying experiences with the beds. While some guests found them comfortable, many reported issues. Common complaints include hard, creaky and uncomfortable mattresses, often described as challenging or rock-hard. A few noted the discomfort from thin or worn-out mattresses and thin pillows. Additionally, the beds often come with bed linens that don't seem properly washed and are made of poor synthetic materials, sometimes in a dark blue, unpleasant fabric. Despite a few reviews appreciating comfortable beds and the provision of thicker blankets upon request, the recurring theme is discomfort. This is compounded by instances of cleanliness concerns, such as bed linens not being washed thoroughly and even finding a used condom under the bed. Overall, those looking for a relaxing sleep might find the bed quality at Film Hotel to be lacking.
Cleanliness
The Film Hotel offers a varied experience when it comes to cleanliness. Positive remarks frequently highlight that the rooms are clean with several guests noting the high standard of room cleanliness, spotless environments and completely clean bathrooms. Guests appreciated the overall hygiene of the establishment and found the rooms very clean and comfortable.
However, there are also multiple reports of cleanliness issues. Some guests mentioned dirty carpets, neglected outdoor terraces and dusty curtains. Specific complaints include dirty rooms, improperly cleaned spaces and concerns with towels and bed linens. Issues such as mold in the bathrooms, a dirty kettle and dim lighting, particularly in the bathrooms, were also mentioned.
In summary, while many guests were satisfied with the cleanliness, others reported significant lapses, indicating room for improvement in maintaining consistent hygiene standards.
Staff
The staff at Film Hotel consistently receive high marks for their friendliness, helpfulness and professionalism. Many guests specifically appreciated the accommodating nature and responsiveness of the staff, even pointing out their ability to solve problems efficiently. The presence of a flexible self-check-in system is a boon for various travel schedules, though the reception area is only partially staffed and open during specific hours, which some guests found inconvenient.
Communication seems strong with the staff often calling guests in advance to confirm arrangements. Reviews mention the staff's excellent customer service skills and thorough knowledge, contributing to a smooth check-in process and overall positive experience. The team is noted for being courteous, cheerful and hardworking with several guests highlighting individual members like Martin and the manager for their exceptional service.
Despite occasional issues with reception availability, guests find the staff eager to help whether in person or via phone. The receptionists are praised for their professionalism and friendliness, often going above and beyond to make guests feel welcome. Cleanliness of the facilities is also noted, although there were minor complaints about reception appearing unorganized at times.
Overall, the recurring theme is a hotel staffed by a genuinely helpful, kind and professional team, making stays pleasant and memorable for many guests.
Wi-Fi
Film Hotel has received mixed feedback regarding its WiFi service with guests frequently encountering connectivity issues. Many visitors reported that the WiFi was slow, intermittent and often non-functional, particularly in certain areas such as the penthouse and the 1st floor. The signal coverage appeared to be poor with some guests mentioning that it was unable to reach their rooms. The weak signal often led to frustration, as some found it practically impossible to connect to the internet.
In addition, there were comments about the WiFi reception being overly restricted to specific areas like the reception, which limited the convenience for guests trying to access the internet in their rooms. The use of a QR code for the WiFi password was also mentioned as an inconvenient feature, necessitating internet access to retrieve the information.
Overall, the WiFi service at Film Hotel seems to require significant improvements to meet guests' expectations, particularly in terms of consistency, coverage and ease of access.
3 Star
Film Hotel offers a uniquely themed experience with rooms named and decorated after film industry personalities. Centrally located, it provides convenient access for travelers looking to explore the city. While the accommodation and services are aligned with the price, some guests feel the quality-price ratio is not optimal, making it seem a bit expensive for what it offers. Overall, the hotel could be a suitable choice for a short stay if considering its pricing, though expectations should be tempered regarding its star rating.
No, Film Hotel doesn't have any pool.
No, a spa isn't available at Film Hotel.
No, Film Hotel doesn't allow dogs.
No, parking facilities aren't available at Film Hotel.