Best Western Plus Europe Hôtel Brest
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Summary of reviewsThe Best Western Plus Europe Hôtel Brest generally receives positive feedback across a variety of categories, contributing to an overall pleasant guest experience. The hotel's location, while slightly on the outskirts in an industrial area, offers convenient access to major routes, the business district and Brest airport, enhancing its appeal for both business and leisure travelers. Although not in the city center, it remains accessible via a 20-minute tram ride, offering ample parking and modern amenities.
Guests widely commend the breakfast offerings for their variety and quality with local products and fresh options being particularly highlighted. However, some find the breakfast pricey and occasionally lackluster in terms of freshness and restocking, indicating room for improvement. Similarly, dinner experiences are lauded for the high-quality cuisine and excellent service, though the limited menu and occasional service delays can be drawbacks.
The rooms are consistently praised for their cleanliness, modern decor, spaciousness and comfort with additional amenities like Nespresso machines enhancing the stay. The hotel staff, notably those at the reception, receive high praise for their attentiveness, friendliness and helpfulness, significantly boosting the hotel's welcoming atmosphere.
Cleanliness is a strong point with many guests noting the well-maintained and spotless conditions of both rooms and common areas. While occasional lapses in cleaning standards are reported, the overall perception remains positive. The spa and wellness areas are appreciated for their luxurious amenities, though additional costs and maintenance issues sometimes dampen the experience. The gym, while functional and well-decorated, is small and may not suit all fitness needs.
Parking is highlighted as a convenient and ample feature and the family-friendly nature of the hotel is appreciated, particularly for its accommodating staff and thoughtful touches. Finally, the bedding receives high marks for comfort, contributing to a restful stay.
In summary, Best Western Plus Europe Hôtel Brest offers a well-rounded experience with its clean, comfortable rooms, excellent staff and convenient location, making it a suitable choice for a variety of travelers despite minor areas needing attention.
Categories
Guests widely commend the breakfast offerings for their variety and quality with local products and fresh options being particularly highlighted. However, some find the breakfast pricey and occasionally lackluster in terms of freshness and restocking, indicating room for improvement. Similarly, dinner experiences are lauded for the high-quality cuisine and excellent service, though the limited menu and occasional service delays can be drawbacks.
The rooms are consistently praised for their cleanliness, modern decor, spaciousness and comfort with additional amenities like Nespresso machines enhancing the stay. The hotel staff, notably those at the reception, receive high praise for their attentiveness, friendliness and helpfulness, significantly boosting the hotel's welcoming atmosphere.
Cleanliness is a strong point with many guests noting the well-maintained and spotless conditions of both rooms and common areas. While occasional lapses in cleaning standards are reported, the overall perception remains positive. The spa and wellness areas are appreciated for their luxurious amenities, though additional costs and maintenance issues sometimes dampen the experience. The gym, while functional and well-decorated, is small and may not suit all fitness needs.
Parking is highlighted as a convenient and ample feature and the family-friendly nature of the hotel is appreciated, particularly for its accommodating staff and thoughtful touches. Finally, the bedding receives high marks for comfort, contributing to a restful stay.
In summary, Best Western Plus Europe Hôtel Brest offers a well-rounded experience with its clean, comfortable rooms, excellent staff and convenient location, making it a suitable choice for a variety of travelers despite minor areas needing attention.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The 'Best Western Plus Europe Hôtel Brest' enjoys a favorable location for various types of travel needs. Positioned next to the motorway and major routes, it offers easy access for those embarking on tours or excursions in and around Brest, including the picturesque Iroise country. The hotel is particularly convenient for business travelers, being close to the business district and commercial areas. Its proximity to Brest airport—just about ten minutes away—makes it ideal for guests catching early flights.
While the hotel is not situated in the city center, guests can reach downtown Brest in approximately 20 minutes by tram, offering a balance between convenience and tranquility. The surrounding area, although industrial and commercial, provides a quiet atmosphere—a benefit for those seeking a peaceful stay. The geographical setting, slightly on the outskirts, makes the hotel a practical base for exploring the broader region, including the stunning coastal areas.
Despite the industrial zone, the hotel is easy to access, offers ample parking and has modern amenities, making it suitable for both business and leisure stays. Clean, comfortable rooms and helpful staff enhance the overall experience, despite minor inconveniences like the lack of air conditioning in summer or occasional noise from nearby airplanes. Those planning to visit Brest for tourism purposes may find it advisable to have a car due to the hotel's outlying location.
The breakfast experience at Best Western Plus Europe Hôtel Brest receives mixed feedback from guests. Positively, many reviews highlight the variety and quality of the breakfast offerings with guests frequently praising the abundant selection and the presence of local products, fresh fruits and freshly squeezed orange juice. Descriptions such as excellent, sumptuous and hearty indicate that numerous guests found the breakfast fulfilling and of high quality. The buffet is described as generous with plenty to choose from and the food quality is often noted as being very good.
On the flip side, there are multiple mentions of the breakfast being too expensive with the cost not always reflecting the quality. Some guests felt that the selection was not varied enough and criticized the lack of freshness in certain items, such as pastries and bread. Other complaints include the breakfast buffet not being restocked promptly, resulting in limited choices for latecomers and issues with the cleanliness of the breakfast environment, including dirty tables and trays.
Overall, while many find the breakfast experience at Best Western Plus Europe Hôtel Brest to be satisfying and diverse, others feel that improvements in maintenance, variety and pricing could enhance the experience further.
Dinner at Best Western Plus Europe Hôtel Brest presents a mix of highs and lows. Many guests found the restaurant offered very good cuisine with high-quality, delicious meals, both in the dining room and through room service. The dinner dishes matched the quality served in the restaurant and some noted excellent and enjoyable dining experiences. The service in the dining room often received praise for being perfect and calm.
However, the menu received criticism for being limited and lacking variety with many items frequently unavailable. Some diners faced long waiting times and found the service to be modest or less than well-groomed. The restaurant closes on Sunday evenings and on those nights, options are even more restricted with mainly "canned" dinners available. The prices at the restaurant were noted to be a bit high, but some guests still found it to offer good value.
While many considered the restaurant to be of good quality with great cuisine, others found it average or even disappointing on occasion. Overall, dining at the hotel can be a pleasant experience with its high food quality, though it may also come with occasional challenges regarding menu options and service.
The rooms at Best Western Plus Europe Hôtel Brest have received praise for their cleanliness, comfort and modern decor. Many guests have described the rooms as spacious, well-equipped and tastefully decorated with some highlighting features such as large bathtubs and sizable beds. The overall ambiance of the hotel rooms is noted to be quiet, making them ideal for relaxation.
Several reviews highlighted the excellent bedding and the quality of room amenities, contributing to a pleasant stay. Guests also appreciated the attention to detail in the room decoration, creating a welcoming and comfortable environment.
However, some minor issues were mentioned, including the cleaning needing improvement in certain instances, inadequate sound and thermal insulation and occasional maintenance issues like electrical outlets not working or decorative elements needing attention. Despite these drawbacks, the majority of feedback emphasizes the positive aspects, particularly the spaciousness and modernity of the rooms.
The hotel also features excellent facilities, such as a well-equipped training room and a spacious parking area. Overall, the rooms at Best Western Plus Europe Hôtel Brest appear to offer a balance of comfort, modern amenities and stylish design, enhancing the guest experience significantly.
Guests frequently praised the bedding at Best Western Plus Europe Hôtel Brest, noting that the beds are exceptionally comfortable with many remarking on the high quality and comfort of the bedding. The rooms themselves are often described as spacious and well-appointed, adding to the overall comfort of the stay. However, there were some mentions of beds sagging in the middle and instances where double beds were formed by joining two single mattresses, which some guests found less ideal. Despite a few criticisms regarding occasional poor bedding comfort, the consensus skews positively towards top-notch bedding that often makes it hard for guests to get up in the morning. The hotel’s clean, quiet rooms and convenient location further contribute to a restful and satisfying lodging experience.
Best Western Plus Europe Hôtel Brest largely impresses guests with its notable attention to cleanliness. Many reviewers commend the hotel for offering clean, comfortable rooms equipped with amenities such as Nespresso machines. Several guests highlight impeccable cleanliness and describe the establishment as well-maintained with clean structures and fresh, spotless rooms contributing to their positive experiences. The cleanliness of common areas also receives favorable mentions, indicating a well-kept environment throughout the hotel.
However, some guests pointed out inconsistencies in cleaning standards. Complaints include dust on furniture, insufficient bathroom cleaning and occasional lapses like uncleared trash cans and missing shower head pieces. Despite these issues, the majority of guests seem satisfied with the overall cleanliness, finding the hotel clean, functional and easy to navigate. Good sound insulation also enhances the experience, making the hotel a convenient option for visitors. In summary, while there are some areas for improvement, the general feedback leans positively towards a clean, comfortable stay.
The 'Best Western Plus Europe Hôtel Brest' consistently receives positive feedback for its exceptional staff. Guests frequently commend the reception team, describing them as top-notch, highly attentive and very caring. The staff’s availability and readiness to provide immediate and productive responses to inquiries is frequently highlighted. Virginie and Diana, in particular, receive special mentions for their warm welcomes and excellent attention to guest needs.
Reviews commonly describe the staff as extremely accommodating, friendly, helpful and polite. Their positive and efficient demeanor contributes significantly to the hotel's welcoming atmosphere. Guests appreciate the staff's professionalism, the kindness they exhibit and their consistent readiness to assist with any requests or issues that arise. The staff at the hotel are also noted for their ability to offer great advice, ensuring that guests feel well-supported throughout their stay.
While there are occasional suggestions for improvements in staff grooming and some dissatisfaction with evening restaurant service, these remarks are rare compared to the overwhelming praise. Overall, the staff at 'Best Western Plus Europe Hôtel Brest' are characterized as friendly, attentive, welcoming and remarkably efficient, significantly enhancing the overall guest experience.
The spa and wellness area at Best Western Plus Europe Hôtel Brest offers a mix of experiences for its guests. Featuring access to swimming pools, saunas and steam rooms, the facilities are ideal for relaxation and wellness. The area is often praised for its luxurious and comprehensive amenities with several reviewers highlighting the excellent and perfect spa services. Many guests found the spa facilities to be very good and ideal for relaxation, making it a significant asset for the hotel.
However, there are also some challenges associated with the spa. For instance, the pool is sometimes noted to be cold and there have been instances where the area was not properly cleaned or maintained with issues like a ceiling in need of repair. Additionally, the price for access can be a point of contention with some guests feeling that €25 to €50 for limited access is too high. Access is not included in the room rate and the fact that the pool is not heated or has potential out-of-order issues can detract from the overall experience.
Despite these setbacks, booking the wellness area in advance can help enhance the stay. Moreover, while the spa is free during certain hours, it's often unavailable to children and clear communication about access and usage is recommended. Overall, while the spa area is a significant draw and considered a luxury for relaxation, it's crucial for potential visitors to be aware of and weigh the additional costs and accessibility issues.
The gym at Best Western Plus Europe Hôtel Brest garners mixed feedback from guests. It's praised for being a relaxing space that is tastefully decorated and equipped with functional fitness machines. Those who have used it appreciate the availability of gym facilities, stating that it is comfortable and working as intended. On the practical side, there's a convenient electric charging location right at the gym's doorstep. However, the gym is noted to be quite small and not ideal for weightlifting enthusiasts. Additionally, guests have mentioned that access requires a request from the staff and some found the gym to be dusty. Improvements in facilities could enhance the overall experience.
Guests have mixed opinions about the pool facilities at Best Western Plus Europe Hôtel Brest. The hotel offers access to a swimming pool, sauna and steam room, which are mentioned as nice amenities. However, many guests find the pool to be quite cold and not sufficiently heated, which detracts from the experience. The price to access the pool and spa area is considered high with some expressing disappointment over the additional costs. Access to the pool is not included in the room rate and requires a reservation, leading to frustrations. The size of the pool, sauna and steam room is deemed too small for a hotel of this caliber. Furthermore, the pool area appears to have some maintenance issues, such as an unrepaired ceiling and cloudy water. Despite these drawbacks, some guests appreciated the presence of the pool and found it a pleasant addition to their stay.
At the Best Western Plus Europe Hôtel Brest, guests frequently highlight the convenience and abundance of parking options. The hotel offers plenty of parking spaces on the premises, which guests found to be large, discreet and free of charge. The ease of parking was particularly appreciated with many noting the parking availability right next to the hotel added significant convenience. Despite some remarks about the parking lot occasionally being full, the overall sentiment was positive regarding the free and ample parking provided by the hotel. Guests also appreciated the combination of ample parking, cleanliness and the kindness of the staff, making their stay more comfortable.
The Best Western Plus Europe Hôtel Brest earned praises for its family-oriented accommodations and welcoming atmosphere. Guests appreciated the attentive staff, who displayed a high level of acceptance and kindness, especially towards disabled family members. The hotel managed to create a cozy and intimate ambiance that made families feel at home. Many noted the thoughtful touches, such as arranging children's stuffed animals neatly on the beds, which added to the pleasant experience. However, the hotel may not be ideal for those expecting extensive child-focused amenities; the swimming pool and fitness center were not accessible to younger children. Despite some logistical challenges with parking, families found the overall stay very good and suitable for a stopover or short stay.
The Best Western Plus Europe Hôtel Brest has received mixed feedback regarding its four-star rating with several guests expressing that it does not meet the expected standard. Despite being advertised as a four-star hotel, many reviewers felt it did not live up to this classification. Common concerns included inadequate cleaning services with rooms not always cleaned overnight and dirty cups not being removed. The breakfast offered was considered disappointing for a hotel of this caliber and the swimming pool, sauna and hammam were noted as being too small for a four-star plus establishment.
While some guests mentioned that the facilities are adequate, others emphasized that there is a significant need for improvements. The lack of air conditioning in some rooms and insufficient equipment also came up as points of dissatisfaction. The restaurant did not meet the expected standards for a four-star hotel either.
One aspect that stood out positively was the staff, who were praised for their attitude and behavior, even though some guests felt the overall experience did not match the claimed rating. Overall, while it has some attributes of a three-star hotel, many guests believe it falls short of the four-star mark.
Best Western Plus Europe Hôtel Brest caters effectively to business travelers, offering a comfortable and classic business hotel experience. Most visitors find it a very good value for money and ideal for brief stays. The ground floor gym doubles as a convenient location for business meetings, enhancing its utility. Many guests note that it is perfect for a business trip with friendly staff contributing to a pleasant stay. Its well-situated location simplifies travel for work purposes. Despite some complaints about poor soundproofing and a complicated check-in process, the hotel remains highly recommended for business stays, providing an overall satisfactory experience for businesspeople.
The Best Western Plus Europe Hôtel Brest generally receives positive remarks for its accessibility features, particularly praised for its convenient location and easy access from the highway. Guests appreciate the accessible parking and the availability of an elevator, which services different floors, making it easier for those with mobility issues to navigate the hotel. The property has accessible rooms and an accessible area, further enhancing its suitability for guests with disabilities. However, some areas for improvement include the requirement to request access to the gym and issues with adjusting the air conditioning. Despite these minor setbacks, the hotel is considered well-equipped for business travelers due to its accessible features and overall ease of access.
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Location
While the hotel is not situated in the city center, guests can reach downtown Brest in approximately 20 minutes by tram, offering a balance between convenience and tranquility. The surrounding area, although industrial and commercial, provides a quiet atmosphere—a benefit for those seeking a peaceful stay. The geographical setting, slightly on the outskirts, makes the hotel a practical base for exploring the broader region, including the stunning coastal areas.
Despite the industrial zone, the hotel is easy to access, offers ample parking and has modern amenities, making it suitable for both business and leisure stays. Clean, comfortable rooms and helpful staff enhance the overall experience, despite minor inconveniences like the lack of air conditioning in summer or occasional noise from nearby airplanes. Those planning to visit Brest for tourism purposes may find it advisable to have a car due to the hotel's outlying location.
Breakfast
On the flip side, there are multiple mentions of the breakfast being too expensive with the cost not always reflecting the quality. Some guests felt that the selection was not varied enough and criticized the lack of freshness in certain items, such as pastries and bread. Other complaints include the breakfast buffet not being restocked promptly, resulting in limited choices for latecomers and issues with the cleanliness of the breakfast environment, including dirty tables and trays.
Overall, while many find the breakfast experience at Best Western Plus Europe Hôtel Brest to be satisfying and diverse, others feel that improvements in maintenance, variety and pricing could enhance the experience further.
Dinner
However, the menu received criticism for being limited and lacking variety with many items frequently unavailable. Some diners faced long waiting times and found the service to be modest or less than well-groomed. The restaurant closes on Sunday evenings and on those nights, options are even more restricted with mainly "canned" dinners available. The prices at the restaurant were noted to be a bit high, but some guests still found it to offer good value.
While many considered the restaurant to be of good quality with great cuisine, others found it average or even disappointing on occasion. Overall, dining at the hotel can be a pleasant experience with its high food quality, though it may also come with occasional challenges regarding menu options and service.
Rooms
Several reviews highlighted the excellent bedding and the quality of room amenities, contributing to a pleasant stay. Guests also appreciated the attention to detail in the room decoration, creating a welcoming and comfortable environment.
However, some minor issues were mentioned, including the cleaning needing improvement in certain instances, inadequate sound and thermal insulation and occasional maintenance issues like electrical outlets not working or decorative elements needing attention. Despite these drawbacks, the majority of feedback emphasizes the positive aspects, particularly the spaciousness and modernity of the rooms.
The hotel also features excellent facilities, such as a well-equipped training room and a spacious parking area. Overall, the rooms at Best Western Plus Europe Hôtel Brest appear to offer a balance of comfort, modern amenities and stylish design, enhancing the guest experience significantly.
Beds
Cleanliness
However, some guests pointed out inconsistencies in cleaning standards. Complaints include dust on furniture, insufficient bathroom cleaning and occasional lapses like uncleared trash cans and missing shower head pieces. Despite these issues, the majority of guests seem satisfied with the overall cleanliness, finding the hotel clean, functional and easy to navigate. Good sound insulation also enhances the experience, making the hotel a convenient option for visitors. In summary, while there are some areas for improvement, the general feedback leans positively towards a clean, comfortable stay.
Staff
Reviews commonly describe the staff as extremely accommodating, friendly, helpful and polite. Their positive and efficient demeanor contributes significantly to the hotel's welcoming atmosphere. Guests appreciate the staff's professionalism, the kindness they exhibit and their consistent readiness to assist with any requests or issues that arise. The staff at the hotel are also noted for their ability to offer great advice, ensuring that guests feel well-supported throughout their stay.
While there are occasional suggestions for improvements in staff grooming and some dissatisfaction with evening restaurant service, these remarks are rare compared to the overwhelming praise. Overall, the staff at 'Best Western Plus Europe Hôtel Brest' are characterized as friendly, attentive, welcoming and remarkably efficient, significantly enhancing the overall guest experience.
Spa
However, there are also some challenges associated with the spa. For instance, the pool is sometimes noted to be cold and there have been instances where the area was not properly cleaned or maintained with issues like a ceiling in need of repair. Additionally, the price for access can be a point of contention with some guests feeling that €25 to €50 for limited access is too high. Access is not included in the room rate and the fact that the pool is not heated or has potential out-of-order issues can detract from the overall experience.
Despite these setbacks, booking the wellness area in advance can help enhance the stay. Moreover, while the spa is free during certain hours, it's often unavailable to children and clear communication about access and usage is recommended. Overall, while the spa area is a significant draw and considered a luxury for relaxation, it's crucial for potential visitors to be aware of and weigh the additional costs and accessibility issues.
Gym
Pool
Parking
Family
4 Star
While some guests mentioned that the facilities are adequate, others emphasized that there is a significant need for improvements. The lack of air conditioning in some rooms and insufficient equipment also came up as points of dissatisfaction. The restaurant did not meet the expected standards for a four-star hotel either.
One aspect that stood out positively was the staff, who were praised for their attitude and behavior, even though some guests felt the overall experience did not match the claimed rating. Overall, while it has some attributes of a three-star hotel, many guests believe it falls short of the four-star mark.
Business
Accessible
Yes, Best Western Plus Europe Hôtel Brest has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Best Western Plus Europe Hôtel Brest.
No, Best Western Plus Europe Hôtel Brest doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Europe Hôtel Brest.
Yes, Best Western Plus Europe Hôtel Brest has a gym.
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