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Summary of reviewsTropical Islands Resort receives high praise for its idyllic location, nestled in a serene forest setting that provides a tranquil retreat from daily life. The proximity to the Tropical Island water park is a major advantage, offering guests easy access to a range of activities, swimming pools and thrilling slides. The resort is easily accessible by car and serves as a convenient base for exploring Berlin, just an hour away by regional train.
The accommodations, including well-maintained vacation homes and bungalows, are frequently commended for their cleanliness, modern furnishings and cozy atmospheres, making them ideal for families and groups. Many guests appreciate the quiet, picturesque forest locations of these lodgings, despite some noting minor issues such as small room sizes or the need for occasional updates and maintenance.
Breakfast at the resort generally receives positive reviews with guests enjoying the great buffet selection and convenient booking process. However, there were some logistical issues such as unrecognized room numbers and overpriced options for children. Dinner experiences are mixed; while the variety and quality of food are praised by some, others highlight high prices and occasional quality issues.
Cleanliness is another area with varied feedback. Many guests report well-maintained and clean accommodations, while others note areas needing improvement, such as dusty cabins and unclean communal spaces. The staff receive a mix of reviews as well with many guests applauding their friendliness and helpfulness, though some difficulties with check-in times and language barriers were noted.
The resort offers a mix of reliable and patchy WiFi experiences with connectivity particularly weak in vacation houses and cottages. Guests are generally pleased with the impressive water park, describing it as a fantastic family attraction with warm, clean pools and a variety of slides and organized activities. While the park can get crowded, resulting in limited loungers, the overall experience remains positive.
Parking at the resort is convenient with ample, secure spaces, including free EV charging stations. However, some guests find the parking slightly far from accommodations, especially when traveling with kids and luggage. The beds in the accommodations are commonly praised for their cleanliness and comfort, though some guests have had issues with mattress firmness and bed sizes.
Overall, Tropical Islands Resort provides a memorable and enjoyable stay, combining natural beauty, exciting activities and comfortable accommodations. While there are areas that could benefit from improvement, the positive aspects significantly contribute to a good vacation experience. Show more
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Categories
Vacation Home with EV Charging Stations
Luxury Vacation Home
Dog Friendly Vacation Home
Vacation Home with Swimming Pool
Heated Pool Indoor Pool Private Pool Outdoor Pool
Accessible Vacation Home
3-Star Vacation Home
Vacation Home with Outdoor Pool
Vacation Home with Private Pool Rooms
Vacation Home with Indoor Pool
Vacation Home with Heated Pool
Room Types
Woodland Home (4 Persons)Featuring a private entrance, this holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchenette. The holiday home also offers a barbecue. Boasting a terrace with garden views, this holiday home also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 3 beds.
Nature Home (4 Persons)Boasting a private entrance, this holiday home features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchenette. The holiday home also comes with a barbecue. Featuring a terrace with garden views, this holiday home also features a coffee machine and a flat-screen TV with cable channels. The unit has 3 beds.
Sunrise Home (4 Persons)Boasting a private entrance, this holiday home features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchenette. The holiday home also comes with a barbecue. Featuring a terrace with garden views, this holiday home also features a coffee machine and a flat-screen TV with cable channels. The unit has 3 beds.
AMAZONIA House StandardThe fireplace is a top feature of this holiday home. Boasting a private entrance, this air-conditioned holiday home comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The holiday home also includes a barbecue. Featuring a terrace with garden views, this holiday home also features a coffee machine and a flat-screen TV with cable channels. The unit has 3 beds.
AMAZONIA House PremiumGuests will have a special experience as this holiday home features a sauna and a fireplace. Featuring a private entrance, this air-conditioned holiday home comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The holiday home also provides guests with a barbecue. Boasting a terrace with garden views, this holiday home also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 3 beds.
Sunrise Home (6 Persons)Featuring a private entrance, this holiday home consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchenette. The holiday home also offers a barbecue. Boasting a terrace with garden views, this holiday home also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 5 beds.
Woodland Home (2 Persons)The sauna is the standout feature of this holiday home. Boasting a private entrance, this holiday home comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchenette. The holiday home also includes a barbecue. Featuring a terrace with garden views, this holiday home also features a coffee machine and a flat-screen TV with cable channels. The unit has 1 bed.
Woodland Home (6 Persons)Featuring a private entrance, this holiday home consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchenette. The holiday home also offers a barbecue. Boasting a terrace with garden views, this holiday home also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 4 beds.
Guest Reviews
Location
Tropical Islands Resort is a well-regarded destination, boasting a prime location. Situated in the tranquil setting of a forest, the resort offers an idyllic escape amidst nature. Guests appreciate the peace and quiet that the woodlands provide, making it a perfect retreat from the hustle and bustle of daily life.
The proximity to the Tropical Island water park is a major highlight. Many accommodations are within walking distance with some just a short 10-15 minute walk from the park. This closeness allows easy access to the park’s diverse activities, swimming pools and thrilling slides. The availability of a shuttle bus ensures convenient transportation for those preferring not to walk.
The resort is also conveniently accessible by car and offers a great base for exploring Berlin, which is just an hour away by regional train. This makes it an excellent choice for those wanting to combine a relaxing getaway with city excursions.
The vacation homes and bungalows are well-maintained, clean and beautifully decorated. Nestled in a quiet woodland area, they provide a comfortable and cozy atmosphere for families and individuals alike. The serene environment, combined with the fresh forest air, enhances the overall experience, making it ideal for a relaxing vacation.
Overall, guests commend Tropical Islands Resort for its excellent location, both in terms of natural beauty and proximity to exciting activities, ensuring a memorable and enjoyable stay.
Breakfast
Guests at Tropical Islands Resort generally have positive impressions of the breakfast experience. Many found the breakfast options to be good with some highlighting the great breakfast buffet and the very good bistro offerings, including fresh rolls and croissants. The facilities in the cottages allowed some to manage breakfast themselves with ease and the well-equipped shop nearby provided everything needed for a daily breakfast. Additionally, the breakfast booking process using a chip was noted as uncomplicated and convenient.
However, a few guests mentioned issues such as their room number not being recognized on breakfast cards and breakfast not being included in reservations despite initial indications. Some found the breakfast for children to be overpriced and felt that having breakfast at the water park was not worth it. Also, the distance to the bistro shop was considered inconvenient by some.
Overall, while the breakfast quality and selection were praised, a few logistical and cost-related drawbacks were noted by guests.
Dinner
Dinner at Tropical Islands Resort presents a mixed bag of experiences for guests. On the positive side, the resort offers a diverse selection of restaurants within the Dome with good selection and variety of food and drinks to cater to different tastes, making the buffet a notable choice for its wide array of options. Some guests found the food very good, praising it as worth the price. However, many found the food to be of poor quality, describing it as tasteless or bad with some even encountering cold dishes.
The cost of dining is a common point of contention with many reviews highlighting the high prices for both food and drinks. The limited selection, especially focusing on classics like fried dishes and pizza, is another issue raised by guests. Convenience is also lacking with food choices being particularly restrictive and expensive, including the resort's convenience store near the cabins.
Operating hours of the restaurants, especially those in the pool area, are not ideal for late-evening options, often leading guests to seek alternatives like eating in their accommodations. Some practical concerns such as challenging logistics with kids and luggage and a lack of parking spaces add to the dining woes.
Overall, while there are high points regarding the variety and potential quality of the food, there is a significant number of guests who were disappointed by the taste and cost, suggesting bringing personal food options as a sensible alternative.
Rooms
Tropical Islands Resort offers a variety of accommodation options that cater to different preferences. The majority of guests have applauded the resort for its great accommodation, highlighting the beautiful, cozy and modern cottages and bungalows. Many of these lodgings are well-equipped with essential amenities, clean and designed with comfort in mind. The spacious interiors, well-thought-out layouts and modern furnishings are frequently noted, making the cottages ideal for families or groups.
Guests particularly appreciate the quiet and serene locations of the holiday homes, often nestled in picturesque forest settings. The Sunrise Home cottages, for example, are frequently mentioned for their modern, spacious and fully equipped interiors. The Woodland Homes, while generally well-received, have received some feedback for needing renovation and better care. Despite some minor drawbacks such as small room sizes or the condition of certain amenities, the overall guest experience remains positive.
Families find the accommodations more than sufficient with clean and practical facilities, sometimes even boasting multiple bathrooms and spacious living areas. Some accommodations, like the mobile homes, are also praised for being wheelchair accessible. While some issues like outdated interiors, occasional cleanliness problems and lack of certain kitchen items were noted, they did not significantly dampen the overall positive experience. Most guests found the resort to be a fantastic location for a short, relaxing vacation with plenty of leisure activities and modern comforts.
Beds
Tropical Islands Resort offers a range of accommodation experiences with cleanliness and comfort being top priorities. Guests have frequently noted that the beds are clean and the mattresses are super comfortable, contributing to restful nights. Many reviews highlight the comfort of the beds with some even describing them as super delicious and particularly comfortable.
The bedding is consistently described as fresh and inviting. Guests have mentioned that the beds and towels are clean, adding to the overall cozy ambiance of the cottages, which are also warm upon arrival.
However, not all feedback is glowing; some guests found the mattresses to be too hard or too soft and a few noted that the beds could be wider. Occasionally, the mattresses were reported as sagging or uncomfortable and the pillows were flagged for replacement. The bedroom sizes sometimes fell short of expectations, being described as quite small.
Children seemed to enjoy unique bed designs, such as the cabinet bed and cave-like sleeping spaces. While the resort strives for quality, there is room for improvement in the consistency of bed comfort and size.
Overall, while there are areas to be improved, the resort generally receives praise for its comfortable beds and cleanliness, ensuring most guests enjoy a pleasant stay.
Cleanliness
At Tropical Islands Resort, cleanliness feedback from guests has varied significantly. Numerous positive comments highlight well-maintained and clean accommodations with many describing their lodgings as clean, modern and comfortable. Guests appreciated the cleanliness of the indoor areas, noting clean floors, tidy bathrooms and well-maintained sand and vegetation.
Despite these positive remarks, many reviewers also reported areas needing improvement. Common criticisms included dirty locker rooms, unclean changing rooms and issues within some accommodations, such as dusty cabins, stained couches and cobwebs. There were specific mentions of poor hygiene on changing tables and leftover debris from previous tenants under beds. Some guests encountered ants in their accommodations and highlighted maintenance issues such as broken cabinets and outdated interiors.
Families found the resort enjoyable, particularly appreciating the clean and pleasant atmosphere. However, feedback on the overall cleanliness of the houses and common areas revealed a mix of satisfaction and disappointment with some guests detailing significant lapses in cleaning and maintenance standards.
Overall, while Tropical Islands Resort offers a comfortable and enjoyable experience for many, there is room for improvement in maintaining consistent cleanliness across all areas of the resort.
Staff
Tropical Islands Resort boasts a mixture of experiences when it comes to staff interactions. Guest reviews highlight that many employees are indeed friendly, helpful and accommodating. Lifeguards are attentive and park personnel at the information desk receive praise for their cheerful and supportive manner. Visitors encounter this positive attitude from the staff in various locations across the resort.
However, the reviews also reveal significant challenges. Issues such as long waiting times during check-in and a shortage of staff in catering areas are frequent complaints. The reception staff seem particularly overwhelmed and often cannot communicate effectively in English, leading to frustration. Some guests mention that certain staff members appeared tired or indifferent and in some instances, unhelpful or outright rude.
While friendly interactions with staff are not uncommon, guests’ experiences can be inconsistent, varying widely depending on the area within the resort. The reception and fast food areas, in particular, seem prone to staffing issues and miscommunication. In summary, while there are instances of excellent service from the staff at Tropical Islands Resort, there is a notable need for improvement in consistency, training and language skills to enhance the overall guest experience.
Wi-Fi
Tropical Islands Resort offers a mix of experiences when it comes to WiFi connectivity. Some guests have found WiFi service to be good in certain areas; however, others have faced challenges, particularly in vacation houses and cottages where WiFi can be weak, patchy or entirely nonexistent. It's also noted that information provided about WiFi availability can be confusing, sometimes leading guests to expect better service than what’s delivered. Overall, while the resort provides some level of internet access, improvements are needed to ensure a more stable and reliable connection throughout the property.
Pool
Tropical Islands Resort boasts a remarkable water park that has impressed many guests. The facility features a variety of swimming pools and slides, ensuring an enjoyable experience for all ages. Families find it especially delightful with many children completely thrilled by the attractions. The water temperature is consistently warm at 32 degrees, creating a pleasant swimming environment that is always clean.
The giant dome housing this water park offers numerous pools, including a nice lagoon area ideal for younger children and freshwater pools that stand out for their cleanliness. There are also plenty of organized activities to keep everyone entertained. Guests particularly appreciate the well-organized layout and the great pool settings.
Although the water park sometimes gets crowded, posing challenges in finding available loungers and beds, the abundance of attractions helps in making the visit worthwhile. There were also some mentions of minor inconveniences such as the need for extensions to the pool area and occasional challenges with the indoor climate.
Despite these minor issues, the water park at Tropical Islands Resort is described as fantastic, a superb spot for family fun and one of the best experiences in years for those visiting with children and grandchildren. It truly lives up to expectations with various water temperatures, slides and the sheer number of pools ensuring that guests can easily pass time and create lasting memories.
Parking
Tropical Islands Resort provides ample and well-maintained parking options, including free and secure spots for electric vehicle charging. Guests appreciate the convenience of nearby parking for mobile homes and the availability of general parking spaces, although some mention that parking can be far from bungalows and cabins, often making it difficult when traveling with kids and luggage. Despite the ample parking, it's noted that parking is not available directly at the houses and some guests feel the parking fee, which is around 5 to 6 euros per day, should be included in the accommodation cost. Signage for parking areas could be improved and a local shuttle service helps transport guests from more distant parking areas to their accommodations. Free parking is highlighted as a significant benefit and fenced, secure locations add to guests' peace of mind. While there are playgrounds nearby, some guests suggest better integration of free parking for overnight stays, ensuring convenience for all visitors.
EV charging stations
Tropical Islands Resort offers several electric vehicle (EV) charging options that many guests find useful. The resort features supervised EV charging booths and provides plenty of charging stations, ensuring there's typically a place to charge your car while you sleep. Free parking and free electric vehicle charging stations add to the convenience for EV owners. However, some guests have noted instances where more charging stations would be beneficial. Overall, the availability of EV chargers at the resort is a positive feature appreciated by many visitors.
Accessible
Tropical Islands Resort is noted for its high level of accessibility, making it a suitable destination for guests with disabilities. The location is accessible and offers a site that is accommodating to both prams and wheelchairs. The resort boasts several areas that are fully wheelchair accessible and provides numerous accessible adventure options. Bathing facilities are designed with high accessibility in mind, though the addition of showerheads in the wheelchair accessible showers would be beneficial. Access to the house is straightforward and overall, the facilities are user-friendly for those with mobility challenges. Friendly staff contribute to a positive experience, although the spa can become overcrowded at times. Implementing rubber mats could further enhance safety for individuals with stability issues.
Heated Pool
Tropical Islands Resort boasts a variety of well-maintained pools, all heated to a comfortable 32 degrees, ensuring guests never feel cold. The heated pools receive consistent praise for their pleasant temperatures and thermal heating, offering a delightful swimming experience. Warm water and the availability of different temperature zones cater to various preferences, enhancing the overall enjoyment. While there is mention of a heating problem with the outdoor pool, the indoor pools remain a highlight. Guests particularly appreciate the wonderful silence and great access to these inviting swimming facilities.
Outdoor Pool
The Tropical Islands Resort offers a notable outdoor pool area that guests have described as nice and quite good. The resort features various child-friendly and refreshment pools, which seem to be a hit among families. The outdoor wild river and beach area have also been highlighted as enjoyable spots with the beach receiving specific praise for its appeal. Evening time at the resort is particularly beautiful, thanks to great lighting that enhances the ambiance of the beautifully lit water. However, some visitors noted that the outdoor slides are better suited for children than adults and there were occasional concerns about overcrowding at the swimming pool. The pathway to the Amazonia outdoor pool might need some rethinking to improve accessibility. Overall, the resort provides adequate outdoor pool options that contribute positively to the guest experience.
Indoor Pool
The indoor area at Tropical Islands Resort offers guests a range of enjoyable activities and amenities. The Olympic-sized indoor pool stands out as a key feature, providing ample space for swimming enthusiasts. Guests appreciate the array of sports pools available, enhancing the overall experience. The presence of fast waterslides adds an element of excitement and fun. For relaxation, the Jacuzzi surrounded by the pool is a notable highlight. Additionally, the resort's indoor activities are vast, including a variety of sports and wellness options and complemented by numerous dining and shopping facilities. Overall, the indoor pool and related facilities contribute significantly to a positive experience at the resort.
Luxury
Tropical Islands Resort presents its guests with an impressive experience, blending comfort and luxury in a beautifully situated setting. The vacation homes are noted for their high quality and superbly organized amenities, creating a high-quality impression. Bungalows are perfectly equipped with everything needed for a comfortable stay and feature elegant accommodations with beautiful, modern bathrooms.
The resort boasts a variety of splendid activities, unique experiences and varied food options that cater to different tastes. Guests can indulge in premium services at the restaurant, where the staff is professional and friendly, ensuring an enjoyable dining experience. Additionally, there is terrific access to numerous swimming pools, enhancing the luxurious feel of the stay.
While some furniture may appear a bit old and dated, the overall quality, modern furnishings and luxurious touches more than compensate for this minor shortcoming. From the comfort of the accommodations to the lavish trips offered, the resort creates a memorable and luxurious getaway.
Dog Friendly
Tropical Islands Resort provides a welcoming environment for guests traveling with dogs, highlighted by numerous positive reviews emphasizing its dog-friendly facilities, services and amenities. The resort offers a designated dog area, making it an ideal choice for pet owners. Guests with dogs stayed in comfortable, pet-friendly houses, where both humans and pets enjoyed a relaxed and quiet atmosphere. These accommodations also featured well-equipped kitchens, enhancing the convenience of extended stays.
While the resort allows pets, there are rules regarding dog presence near the pool and restaurant areas, which are typical compared to other pet-friendly resorts. Reviewers noted that their dogs felt comfortable and that the resort is perfect for vacations involving both children and pets. Despite some mention of pet hair, overall satisfaction for pet-friendly accommodations was high. The resort's ability to cater to both small and large dogs makes it a versatile option for pet owners seeking a pleasant vacation experience.
Yes, Tropical Islands Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool, Outdoor Pool.
No, a spa isn't available at Tropical Islands Resort.
Yes, Tropical Islands Resort welcomes dogs.
No, parking facilities aren't available at Tropical Islands Resort.