Áurea Ana Palace by Eurostars Hotel Company
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsÁurea Ana Palace by Eurostars Hotel Company is highly praised for its exceptional offerings in various key areas, making it a remarkable choice for visitors to Budapest.
Nestled in the heart of the city, Áurea Ana Palace enjoys a prime location just steps away from major attractions such as the Hungarian Parliament Building and the Danube River. Despite its central position, the hotel offers a tranquil and peaceful environment, ideal for relaxation and city exploration. Guests appreciate the easy access to public transportation, numerous restaurants and shops, enhancing their ability to immerse themselves in the local culture and cuisine.
The breakfast experience at the hotel is frequently highlighted as a standout feature, offering a wide variety of delicious options in a grand, historically rich setting. Guests commend the quality and presentation of the breakfast, as well as the attentive service, although a few suggest that certain aspects could be improved to fully meet five-star expectations.
While the dinner experience receives mixed feedback, the quality of the food and service is generally praised. Guests appreciate the delicious and well-prepared offerings, though some note a need for more dinner options and improved evening restaurant service.
The hotel's rooms are consistently praised for their spaciousness, modern decor and meticulous cleanliness. Guests find the accommodations luxurious and comfortable with well-maintained amenities and ample space. Despite a few minor issues such as occasional unpleasant smells and limited storage, the overall consensus is overwhelmingly positive.
Cleanliness throughout the hotel is a major highlight with guests frequently mentioning the spotless condition of both the rooms and public areas. The hotel's high standards of cleanliness significantly contribute to a positive and comfortable guest experience.
The staff at Áurea Ana Palace receives exceptional praise for their friendliness, helpfulness and dedication to providing top-notch service. Guests frequently commend specific team members for their extraordinary efforts and the warm, welcoming atmosphere they create.
The free Wi-Fi service is generally reliable and fast, meeting the needs of most guests, although there are occasional mentions of inconsistent connectivity in some areas.
The spa at Áurea Ana Palace offers a range of elegant and relaxing facilities, including saunas, steam rooms and pools. However, guests note that the spa can feel small and sometimes overcrowded with some maintenance and management issues detracting from the overall experience.
The gym receives mixed reviews with guests appreciating the well-maintained facilities but noting its small size and basic amenities. Some suggest the need for more equipment and space to better meet guest expectations.
For families, the hotel is an excellent choice, providing a welcoming environment and accommodations designed to cater to family needs. Family rooms are spacious and well-equipped, ensuring comfort for both parents and children.
Overall, Áurea Ana Palace by Eurostars Hotel Company impresses with its prime location, exceptional staff, luxurious accommodations and high standards of cleanliness, making it a top choice for travelers visiting Budapest.
Categories
Nestled in the heart of the city, Áurea Ana Palace enjoys a prime location just steps away from major attractions such as the Hungarian Parliament Building and the Danube River. Despite its central position, the hotel offers a tranquil and peaceful environment, ideal for relaxation and city exploration. Guests appreciate the easy access to public transportation, numerous restaurants and shops, enhancing their ability to immerse themselves in the local culture and cuisine.
The breakfast experience at the hotel is frequently highlighted as a standout feature, offering a wide variety of delicious options in a grand, historically rich setting. Guests commend the quality and presentation of the breakfast, as well as the attentive service, although a few suggest that certain aspects could be improved to fully meet five-star expectations.
While the dinner experience receives mixed feedback, the quality of the food and service is generally praised. Guests appreciate the delicious and well-prepared offerings, though some note a need for more dinner options and improved evening restaurant service.
The hotel's rooms are consistently praised for their spaciousness, modern decor and meticulous cleanliness. Guests find the accommodations luxurious and comfortable with well-maintained amenities and ample space. Despite a few minor issues such as occasional unpleasant smells and limited storage, the overall consensus is overwhelmingly positive.
Cleanliness throughout the hotel is a major highlight with guests frequently mentioning the spotless condition of both the rooms and public areas. The hotel's high standards of cleanliness significantly contribute to a positive and comfortable guest experience.
The staff at Áurea Ana Palace receives exceptional praise for their friendliness, helpfulness and dedication to providing top-notch service. Guests frequently commend specific team members for their extraordinary efforts and the warm, welcoming atmosphere they create.
The free Wi-Fi service is generally reliable and fast, meeting the needs of most guests, although there are occasional mentions of inconsistent connectivity in some areas.
The spa at Áurea Ana Palace offers a range of elegant and relaxing facilities, including saunas, steam rooms and pools. However, guests note that the spa can feel small and sometimes overcrowded with some maintenance and management issues detracting from the overall experience.
The gym receives mixed reviews with guests appreciating the well-maintained facilities but noting its small size and basic amenities. Some suggest the need for more equipment and space to better meet guest expectations.
For families, the hotel is an excellent choice, providing a welcoming environment and accommodations designed to cater to family needs. Family rooms are spacious and well-equipped, ensuring comfort for both parents and children.
Overall, Áurea Ana Palace by Eurostars Hotel Company impresses with its prime location, exceptional staff, luxurious accommodations and high standards of cleanliness, making it a top choice for travelers visiting Budapest.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
About Áurea Ana Palace by Eurostars Hotel Company
License: SZ21006758
Guest Reviews
Location
Its position offers easy access to public transportation with metro and tram stops just around the corner, facilitating straightforward travels across the city. Numerous major tourist attractions, such as St. Stephen's Basilica, the Shoes on the Danube Bank and the Chain Bridge, are all within walking distance, making it perfect for sightseeing enthusiasts.
Moreover, the hotel is located within a vibrant area replete with restaurants, cafes and shops, enabling guests to enjoy the local culture and cuisine effortlessly. The combination of its strategic, historical and tranquil location makes Áurea Ana Palace an exceptional choice for anyone looking to explore Budapest from a well-connected yet serene base.
Breakfast
Most guests highlight the attentive service and the overall delightful atmosphere. Many remark on the elegant presentation and the high standards maintained throughout the buffet. Fresh and high-quality products are a common theme, adding to the indulgent feel of the meal. For those willing to splurge, some guests mention enjoying champagne with their breakfast, adding a touch of luxury.
However, a few visitors suggest that certain aspects, such as the cereal selection and the provision for gluten-free alternatives, could use some improvement. There are occasional remarks about the breakfast being overpriced and not fully meeting five-star expectations. Despite these minor critiques, the overall sentiment is exceedingly positive with many guests considering the breakfast at Áurea Ana Palace a highlight of their Budapest visit.
Dinner
However, there are several critiques as well. Some guests found the options for dinner limited and the overall gastronomic offer needing enhancement. The lack of an evening restaurant service was a notable downside, resulting in some guests unable to dine at the hotel due to full bookings. The absence of a dedicated restaurant area in the evening led to suggestions that the breakfast room should also serve dinner to better cater to guests’ needs.
The ambiance of the dining and bar area received mixed reviews; while some found the setting comfortable and peaceful with a good variety of drinks, others found it dull and underutilized. Despite these points of contention, the hotel's dining services generally received commendations for its food quality, value for money and the superb service provided by the restaurant staff.
Rooms
The cleanliness and well-maintained state of the rooms feature prominently in the feedback with guests liking the meticulous upkeep and modern amenities provided. The spaciousness of the rooms is repeatedly noted with some rooms being as big as an apartment, which includes living room areas, dining tables and coffee machines. Comfortable beds and luxurious bathroom facilities further enhance the guest experience.
Some areas of minor concerns include occasional reports of unpleasant smells, inadequate natural lighting in some rooms and instances of small rooms that did not match the expectations set by the photos. There were also a few reviews indicating a lack of connectivity for electrical appliances and limited storage space. Despite these issues, the general consensus is overwhelmingly positive with many guests highlighting the hotel's stunning architecture, exceptional room size and the luxurious, modern design that creates a welcoming and comfortable environment.
Overall, Áurea Ana Palace impresses with its spacious, well-decorated and clean rooms, ensuring a comfortable and stylish stay for its visitors.
Beds
Pillows are generally comfortable and soft with four pillows available per bed, although a few guests have found them slightly uncomfortable. The rooms are described as comfortably spacious and spotlessly clean, matching the 5-star hotel standard. However, the sofa beds have garnered some criticism for being uncomfortable and too soft for a good night’s sleep.
Overall, most guests found the mattresses and pillows to be perfect, contributing to a comfortable and restful sleep. The attention to detail in the rooms, right down to the level of pillows and blankets, emphasizes the luxurious experience offered by the hotel.
Cleanliness
The staff's attentiveness to cleanliness is notable, though there were occasional remarks about the housekeeping schedule needing fine-tuning. A few reviews mentioned minor oversights, such as bathrooms not always being spotless, but these were exceptions rather than the norm.
Overall, guests frequently underscore the thorough cleaning practices and the organized, well-maintained environment. The hotel's commitment to cleanliness significantly contributes to the satisfaction of those who stay there, ensuring a positive and comfortable experience. The ambiance of a clean and elegant hotel in the heart of Budapest makes Áurea Ana Palace an attractive choice for travelers prioritizing hygiene and tidiness.
Staff
The reception staff received frequent commendations for their warm welcomes, efficiency and responsiveness. Spanish-speaking staff members, in particular, were noted for their friendliness and excellent service, adding an extra layer of comfort for Spanish-speaking guests. The professionalism and courtesy of the team were evident across all areas, from the front desk to housekeeping and food and beverage services with special mentions for individuals like Pasquale and Paolo for their attentive care.
Many reviewers shared that the staff's impeccable hospitality made them feel at home, often using terms like outstanding, exemplary and phenomenal to describe their experiences. Despite some occasional criticisms about responsiveness and organization, the overwhelming majority of feedback emphasized the staff's commitment to creating a positive and welcoming atmosphere. The presence of a proactive and kind managerial team, including Bruno, further enhanced guests' stays, ensuring that any issues were promptly resolved and that every guest felt valued and well taken care of.
Wi-Fi
The hotel provides free Wi-Fi, which automatically activates and is generally quick. This convenience extends to the lobby, where guests reported particularly good connectivity. Reviewers frequently praised the reliable and responsive internet service, which met most of their needs during their stay.
However, there were occasional mentions of inconsistent Wi-Fi, particularly in some rooms where the connection was sometimes cut off or unstable. A few guests had issues with connecting their laptops or faced limited internet connectivity. Despite these occasional issues, there were no widespread complaints and many guests found the Wi-Fi to be adequate for their needs.
In summary, Áurea Ana Palace offers generally reliable and fast Wi-Fi, free of charge across the hotel, making it a good choice for travelers who need consistent internet access.
Spa
However, there are several criticisms worth noting. The spa area is described as notably small and sometimes inadequately equipped, leading to potential overcrowding issues and limited seating. Some guests pointed out lapses in maintenance and hygiene, while others found the spa poorly staffed and lacking in essential facilities. The operational hours of the spa are also restricted, which was a point of inconvenience for some visitors. Additionally, certain amenities like the hot tub and ice pools were mentioned as non-functional during some stays and issues such as a musty smell and children running unsupervised were noted as detracting from the overall experience.
In summary, while the spa at Áurea Ana Palace provides a comforting and pleasant retreat with various luxurious services, it falls short in areas like size, maintenance and management, which can affect the overall enjoyment. For those seeking a more spacious and impeccably maintained spa experience, these aspects should be considered.
Gym
Family
The family rooms are thoughtfully designed, featuring configurations that include a king-size bed and a double bed, making them perfect for both parents and children. Some family rooms even span two levels, providing ample space and the opportunity to enjoy each other's company. The presence of multiple bathrooms within these rooms, each with separate shower, toilet, bathtub and sink areas, adds to the convenience and comfort for family members.
The hotel boasts several family-friendly amenities and activities. These include accessible spa services where parents can relax while children have their own space to frolic. Additional attractions such as the children-friendly breakfast, the possibility of room upgrades based on the child’s age and the hotel's family-oriented spaces contribute to a memorable stay for families.
In summary, Áurea Ana Palace by Eurostars Hotel Company stands out as a top choice for family vacations, combining superb accommodations with a host of family-centric services and a genuine welcoming atmosphere.
5 Star
However, there are areas that fall short of the five-star promise. Some reviews point out issues such as the small spa center, limited breakfast options and general service not always aligning with five-star expectations. Additionally, communication problems and inconsistent training among staff have been mentioned as detractors from the overall five-star experience.
Certain minor issues, like insufficient chairs during breakfast and superficial cleaning, also seem to detract from the expected luxury. While some guests found the amenities and services adequate, others felt they were average and not up to par for a five-star hotel.
In summary, Áurea Ana Palace aims to deliver a luxurious experience and often succeeds in doing so, but there are specific areas that need improvement to consistently meet the high expectations of five-star luxury.
Business
The staff is recognized for their responsiveness and professionalism, ensuring all requests are met efficiently. The reception service is particularly commendable, providing quick and effective responses to business queries and facilitating smooth business meetings.
Guests have praised the hotel’s facilities, citing comfortable rooms optimized for business purposes and a professional work environment. The establishment also features a four-star spa, adding a layer of relaxation to the business travel experience.
Moreover, the convenient proximity to key locations like the Parliament underscores its suitability for business-related travels. Whether for conferences or meetings, the hotel provides secure and comfortable spaces, supported by a reliable cleaning service to maintain a pristine environment.
In summary, the Áurea Ana Palace by Eurostars Hotel Company offers an optimal blend of comfort, efficiency and professionalism, making it a preferred choice for business travelers seeking a seamless experience in the city.
Accessible
The central location is a standout with public transportation options such as metro, tram and bus easily accessible. The Parliament building and many other attractions are within walking distance, enabling visitors to explore the city with ease. Even though initial stairs might pose a minor inconvenience, the overall accessibility is well-regarded, extending to street access and nearby public transit. Baby-friendly features like feeding rooms and baby beds are also available.
Convenient weekend parking on the street adds to the ease of access for those arriving by car. Overall, the Áurea Ana Palace ensures a seamless and comfortable stay for all travelers, making it an ideal choice for a wide variety of guests.
Honeymoon
As a honeymoon destination, the hotel is often praised for its romantic ambiance and perfect getaway appeal. Many guests found the decorations and overall setup to be particularly suited for romantic escapes, noting that specific arrangements were made to celebrate their special occasion. The Gothic-styled honeymoon suite, in particular, earned rave reviews for its dreamlike quality.
The location of Áurea Ana Palace adds to its appeal, described as amazing and highly romantic, making it a perfect spot for an unforgettable romantic stay. The delightful and luxurious experience provided by the hotel further cements its reputation as an optimal destination for honeymooners. Guests repeatedly emphasize the meticulous attention to detail that made their honeymoon stay memorable, confirming the hotel as a top choice for couples seeking a memorable start to their married life.
Luxury
The hotel features a breathtaking blend of historical elegance and contemporary luxury with impressive engineering systems and perfect climate control ensuring utmost comfort. Guests will find the service impeccable, embodying the essence of a true five-star hotel, making for a flawless stay.
A highlight is the luxurious breakfast hall and gourmet meal options, including the exceptional Sissi restaurant. The royal breakfast room and beautifully furnished common areas, such as the splendid old ballroom, add to the grandeur. The luxurious spa and specially designed bathrobes and shampoos enhance the pampering experience.
Despite its grandeur, the hotel also offers a cost-effective luxury experience, providing excellent value given its location, top-notch facilities and impeccable services. Áurea Ana Palace by Eurostars truly lives up to its reputation as a palace-like hotel where everything from cleanliness to guest services is of the highest standard, making it an ideal choice for those seeking a luxurious stay.
Romantic
The hotel's location is optimal for romantic walks with beautiful views and an exclusive atmosphere that enhances any couple's experience. Couples can enjoy romantic dinners, spa experiences and delightful drinks in a setting that exudes romance. Despite a few instances where guests did not receive rooms with the expected views, the overall sentiment remains highly positive.
The hotel's design and interior are charming with a cozy, gothic-styled boutique feel that makes for an unforgettable stay in Budapest. The staff's effort to spoil honeymooners and make anniversaries exceptionally special further solidifies 'Áurea Ana Palace by Eurostars Hotel Company' as an idyllic choice for anyone seeking a romantic escape.
No, Áurea Ana Palace by Eurostars Hotel Company doesn't have any pool.
Yes, a spa is available at Áurea Ana Palace by Eurostars Hotel Company.
No, Áurea Ana Palace by Eurostars Hotel Company doesn't allow dogs.
No, parking facilities aren't available at Áurea Ana Palace by Eurostars Hotel Company.
Yes, Áurea Ana Palace by Eurostars Hotel Company has a gym.
Location Show Map
More Options
