Malibu Palace Hotel
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Summary of reviewsMalibu Palace Hotel in Cabo Frio earns high praise for its exceptional beachfront location right in front of Praia do Forte. Guests are treated to stunning ocean views and unparalleled access to the beach with a convenient proximity to a variety of local amenities such as restaurants, shops and pharmacies. Many visitors highlight the hotel's location as one of the best in Cabo Frio, further enhanced by friendly and attentive staff who contribute to a welcoming atmosphere.
While the breakfast experience at Malibu Palace Hotel garners positive reviews for its wide variety and sea views, there are some areas for improvement noted, such as the need for more diverse and higher-quality options. Service during breakfast is commended, though quicker food replenishment is suggested.
The hotel's rooms are spacious, comfortable and well-equipped, often praised for their cleanliness and amenities. However, some guests report minor maintenance issues including musty smells, outdated air conditioning units and occasional bathroom odors. Despite these flaws, the excellent location and helpful staff make the hotel a solid choice for travelers.
Malibu Palace Hotel maintains a high standard of cleanliness with many guests appreciating the well-maintained rooms and common areas. Some issues such as sand residues and occasional bathroom dirt are mentioned but do not overshadow the overall positive cleanliness feedback.
The hotel's staff receives high marks for their friendliness, politeness and attentiveness. Special mentions go to employees like Mr. Eduardo, whose outstanding service enhances the guest experience. Although reception service sometimes fell short, the general consensus is overwhelmingly positive with staff dedication significantly contributing to guest satisfaction.
Wi-Fi at the hotel receives mixed reviews; while some guests find it reliable and stable, others experience fluctuations and slow speeds, indicating room for improvement in connectivity.
Guest reviews highlight the pool area as a well-maintained and pleasant space, complemented by amenities like a gym, sauna and restaurant. However, the lack of a lifeguard and early pool closure are noted as drawbacks. The family-friendly facility, despite minor issues like the depth of the pool and occasional sand presence, is generally praised.
Finally, the hotel’s parking facilities are described as secure and easy to use with valet services adding convenience. However, some guests find the parking crowded and occasionally dirty. Despite these minor issues, the facilities generally meet guest needs.
Overall, Malibu Palace Hotel's prime location, comfortable accommodations and exceptional service make it an attractive option for travelers seeking a beachside retreat in Cabo Frio. Improvements in certain amenities and maintenance areas could further enhance the guest experience.
Categories
While the breakfast experience at Malibu Palace Hotel garners positive reviews for its wide variety and sea views, there are some areas for improvement noted, such as the need for more diverse and higher-quality options. Service during breakfast is commended, though quicker food replenishment is suggested.
The hotel's rooms are spacious, comfortable and well-equipped, often praised for their cleanliness and amenities. However, some guests report minor maintenance issues including musty smells, outdated air conditioning units and occasional bathroom odors. Despite these flaws, the excellent location and helpful staff make the hotel a solid choice for travelers.
Malibu Palace Hotel maintains a high standard of cleanliness with many guests appreciating the well-maintained rooms and common areas. Some issues such as sand residues and occasional bathroom dirt are mentioned but do not overshadow the overall positive cleanliness feedback.
The hotel's staff receives high marks for their friendliness, politeness and attentiveness. Special mentions go to employees like Mr. Eduardo, whose outstanding service enhances the guest experience. Although reception service sometimes fell short, the general consensus is overwhelmingly positive with staff dedication significantly contributing to guest satisfaction.
Wi-Fi at the hotel receives mixed reviews; while some guests find it reliable and stable, others experience fluctuations and slow speeds, indicating room for improvement in connectivity.
Guest reviews highlight the pool area as a well-maintained and pleasant space, complemented by amenities like a gym, sauna and restaurant. However, the lack of a lifeguard and early pool closure are noted as drawbacks. The family-friendly facility, despite minor issues like the depth of the pool and occasional sand presence, is generally praised.
Finally, the hotel’s parking facilities are described as secure and easy to use with valet services adding convenience. However, some guests find the parking crowded and occasionally dirty. Despite these minor issues, the facilities generally meet guest needs.
Overall, Malibu Palace Hotel's prime location, comfortable accommodations and exceptional service make it an attractive option for travelers seeking a beachside retreat in Cabo Frio. Improvements in certain amenities and maintenance areas could further enhance the guest experience.
Beachfront Hotel
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Situated in the prime spot of Cabo Frio, Malibu Palace Hotel receives high praise for its exceptional location. Nestled right in front of Praia do Forte, guests are graced with stunning oceanfront views and unparalleled access to the beach. This convenient proximity to numerous restaurants, pharmacies and shops makes it an ideal choice for those looking to explore the local area. Visitors repeatedly highlight the hotel's enviable position, noting it as the best possible location in all of Cabo Frio.
In addition to its geographic advantage, the hotel offers easy access to various amenities, contributing to a seamless and enjoyable stay. Guests commend the friendly and attentive staff who add to the welcoming atmosphere of the hotel. The hotel’s exceptional service, coupled with excellent cleanliness standards and comfortable accommodations, further enhances its reputation.
Overall, Malibu Palace Hotel stands out due to its unbeatable location, making it a top choice for travelers wanting to experience the best of Cabo Frio.
At Malibu Palace Hotel, breakfast experiences are decidedly mixed. On the positive side, many guests praise the breakfast for its excellence, often noting the wide variety of options available. Words like "excellent," "great," and "spectacular" frequently appear in glowing reviews and several guests mention the added benefit of a beautiful sea view while dining. The attentive and kind breakfast staff also receive commendations for their service.
However, the reviews reveal some areas for improvement. Several guests feel that the breakfast, while generally good, could benefit from more variety and higher quality in certain items. Common criticisms include the repetitive menu, lower quality of specific items like yogurt and cakes and a need for quicker food replenishment. The overall consensus suggests that while the breakfast at Malibu Palace Hotel has its strong points, there is room for enhancement to meet the higher expectations set by the hotel's standard and cost.
Malibu Palace Hotel offers spacious and comfortable rooms, often praised for their size and cleanliness. Guests frequently mention the rooms as being very large and well-equipped with amenities like good beds, air conditioning and a minibar. The accommodations are noted for being comfortable with many highlighting the nice bathrooms and overall comfort.
However, the hotel does have some drawbacks that guests have pointed out. Some rooms have a musty or mildew smell and there are occasional issues with bathroom odors. The air conditioning units and some mattresses are described as old and uncomfortable. Additionally, the hotel’s overall decor and facilities seem to be in need of an update.
Despite these flaws, the staff is generally well-prepared and the hotel provides a well-structured environment for a pleasant stay. Location is often praised, especially for rooms facing the beach, although these can be noisy. Families with small children might find the rooms less suitable. Technical issues like non-functional room phones and lack of phone outlets were also mentioned, as well as maintenance concerns.
In summary, Malibu Palace Hotel offers spacious and comfortable rooms that are well-equipped but shows signs of aging and minor maintenance issues. The excellent location and helpful staff make it a solid choice for many travelers, despite certain areas needing improvement.
Malibu Palace Hotel offers a range of experiences when it comes to their beds with a blend of comfort and areas needing improvement. Many guests appreciated the comfortable and spacious facilities, highlighting the very comfortable and cozy accommodations. Several visitors specifically noted the extremely comfortable beds and the good beds available. Additionally, the comfort of the beds, pillows and sanitized towels was acknowledged positively.
However, there were multiple reports of discomfort. Some guests experienced back pain due to old mattresses and sagging issues in both single and double beds. Pillows were consistently mentioned as being uncomfortable with several guests describing them as bad. A few even reported the beds as hard and uncomfortable, leading to a bad night's sleep. The practice of pushing two single beds together to make a double bed was also criticized for leaving an uncomfortable gap.
Overall, while many guests found the beds and accommodations comfortable, there are notable mentions of issues with mattresses and pillows that could impact the quality of sleep.
The Malibu Palace Hotel receives varied feedback regarding its cleanliness. Many guests praise it for its impeccable and excellent cleanliness, noting that rooms and facilities are often very clean organized and well-maintained thanks to the diligent housekeepers. Visitors appreciate the comfortable and cozy atmosphere created by the thorough daily cleaning. However, some criticism exists, particularly concerning the bathrooms, which have been reported to have sand residues, bad smells and occasional dirt. Issues such as leaks, outdated facilities and insufficient cleaning were also mentioned. Despite these concerns, many guests still highlight the hotel's strategic location, clean common areas and family-friendly amenities, making it a generally pleasant stay.
The Malibu Palace Hotel appears to be highly praised for its exceptional staff, who are noted for their friendliness, politeness and attentiveness. Guests often highlight the courteous demeanor of the employees with special mentions of Mr. Eduardo for his outstanding service. The staff’s competence and readiness to assist create a welcoming atmosphere, contributing significantly to the overall positive experience.
The hotel’s reception service has received mixed reviews; while many found it to be very good and even exceeding expectations, there were a few instances where it did not meet guests' standards. Despite this, the overall sentiment from reviews points to excellent service with guests consistently appreciating the proactive, helpful nature of the employees.
The hospitality team, covering roles from maintenance to restaurant services, is frequently described as extremely polite and helpful. Staff members are commended for their super cordial treatment and ability to make guests feel well cared for. Even though some guests noted that the staff might not be fully equipped to handle international tourists, the general consensus is that the employees' kindness and attentiveness greatly enhance the hotel experience.
Impeccable infrastructure and an amazing breakfast further complement the high-quality service provided by the staff. Overall, the employees at Malibu Palace Hotel are considered the highlight of the stay, making a substantial difference in guest satisfaction through their friendliness and exceptional service.
Guests have shared mixed opinions regarding the Wi-Fi at Malibu Palace Hotel. Many have commended the internet for being excellent and providing a good connection and stability. Positive mentions highlight that the Wi-Fi generally worked well. However, there are also numerous reviews describing the Wi-Fi as unreliable, weak and very slow, often not working at times. Some guests have noted that the internet fluctuates constantly and there were instances where it never worked. Improvements in Wi-Fi quality have been suggested, including the addition of a smart TV. Overall, while some guests found the Wi-Fi satisfactory, others experienced significant issues.
The Malibu Palace Hotel offers a range of amenities that are generally well-reviewed by guests, especially the pool area. Guests frequently mention the pool's cleanliness and the comfort of the surrounding leisure area. It's equipped with facilities for both adults and children, making it family-friendly. The area is complemented by amenities such as a gym, sauna, hot tub and restaurant, creating a comprehensive leisure experience.
However, a few aspects could be improved. Some guests noted the absence of a lifeguard and the pool closing earlier than expected at 6 PM, which limits post-beach relaxation. The pool is described as very deep across almost its entire length, which could be a consideration for those with less swimming confidence. Additionally, despite the pool being clean, some guests encountered beach sand at the bottom, likely due to other guests not rinsing off before entering.
There are also structural positives. The hotel's provision of beach umbrellas and towels at no extra cost is appreciated and the ample shade in the pool area adds to the comfort. However, the pool service has room for improvement and the lack of a pool heater was pointed out by several visitors.
Overall, the Malibu Palace Hotel's pool area is a highlight for many guests, despite its few shortcomings, offering a pleasant and well-maintained space for relaxation.
The Malibu Palace Hotel enjoys an enviable location with direct access to the beach, providing guests with a stunning view and easy proximity to the sea. The beachfront position offers not only beautiful vistas but also the tranquility of gazing at the ocean from their apartments. Being in Cabo Frio, the hotel is ideally situated close to the city center and nearby restaurants, making it a convenient base for exploring the area. The warm water at the beach is praised for being pleasant throughout the day. Despite the beach's popularity, especially during holidays, the splendid location and excellent staff of the hotel receive high remarks. Guests appreciate the beachfront experience, particularly when enjoying breakfast with a perfect sea view. Overall, the Malibu Palace Hotel delivers a wonderful seaside retreat bolstered by great service and a prime location.
The Malibu Palace Hotel offers parking with a variety of opinions from its guests. Many have noted that free parking is available and that the garage includes valet parking as part of the stay. The parking is described as secure, covered and easy to use with some guests highlighting excellent service provided by the staff. Despite the garage not being very large, most guests did not face significant issues. However, there were mentions of the parking lot being crowded and sometimes dirty and there were a few negative remarks about the behavior of the night valet. Overall, while the parking facilities have both positive aspects and a few drawbacks, they generally seem to meet the needs of the guests.
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Location
In addition to its geographic advantage, the hotel offers easy access to various amenities, contributing to a seamless and enjoyable stay. Guests commend the friendly and attentive staff who add to the welcoming atmosphere of the hotel. The hotel’s exceptional service, coupled with excellent cleanliness standards and comfortable accommodations, further enhances its reputation.
Overall, Malibu Palace Hotel stands out due to its unbeatable location, making it a top choice for travelers wanting to experience the best of Cabo Frio.
Breakfast
However, the reviews reveal some areas for improvement. Several guests feel that the breakfast, while generally good, could benefit from more variety and higher quality in certain items. Common criticisms include the repetitive menu, lower quality of specific items like yogurt and cakes and a need for quicker food replenishment. The overall consensus suggests that while the breakfast at Malibu Palace Hotel has its strong points, there is room for enhancement to meet the higher expectations set by the hotel's standard and cost.
Rooms
However, the hotel does have some drawbacks that guests have pointed out. Some rooms have a musty or mildew smell and there are occasional issues with bathroom odors. The air conditioning units and some mattresses are described as old and uncomfortable. Additionally, the hotel’s overall decor and facilities seem to be in need of an update.
Despite these flaws, the staff is generally well-prepared and the hotel provides a well-structured environment for a pleasant stay. Location is often praised, especially for rooms facing the beach, although these can be noisy. Families with small children might find the rooms less suitable. Technical issues like non-functional room phones and lack of phone outlets were also mentioned, as well as maintenance concerns.
In summary, Malibu Palace Hotel offers spacious and comfortable rooms that are well-equipped but shows signs of aging and minor maintenance issues. The excellent location and helpful staff make it a solid choice for many travelers, despite certain areas needing improvement.
Beds
However, there were multiple reports of discomfort. Some guests experienced back pain due to old mattresses and sagging issues in both single and double beds. Pillows were consistently mentioned as being uncomfortable with several guests describing them as bad. A few even reported the beds as hard and uncomfortable, leading to a bad night's sleep. The practice of pushing two single beds together to make a double bed was also criticized for leaving an uncomfortable gap.
Overall, while many guests found the beds and accommodations comfortable, there are notable mentions of issues with mattresses and pillows that could impact the quality of sleep.
Cleanliness
Staff
The hotel’s reception service has received mixed reviews; while many found it to be very good and even exceeding expectations, there were a few instances where it did not meet guests' standards. Despite this, the overall sentiment from reviews points to excellent service with guests consistently appreciating the proactive, helpful nature of the employees.
The hospitality team, covering roles from maintenance to restaurant services, is frequently described as extremely polite and helpful. Staff members are commended for their super cordial treatment and ability to make guests feel well cared for. Even though some guests noted that the staff might not be fully equipped to handle international tourists, the general consensus is that the employees' kindness and attentiveness greatly enhance the hotel experience.
Impeccable infrastructure and an amazing breakfast further complement the high-quality service provided by the staff. Overall, the employees at Malibu Palace Hotel are considered the highlight of the stay, making a substantial difference in guest satisfaction through their friendliness and exceptional service.
Wi-Fi
Pool
However, a few aspects could be improved. Some guests noted the absence of a lifeguard and the pool closing earlier than expected at 6 PM, which limits post-beach relaxation. The pool is described as very deep across almost its entire length, which could be a consideration for those with less swimming confidence. Additionally, despite the pool being clean, some guests encountered beach sand at the bottom, likely due to other guests not rinsing off before entering.
There are also structural positives. The hotel's provision of beach umbrellas and towels at no extra cost is appreciated and the ample shade in the pool area adds to the comfort. However, the pool service has room for improvement and the lack of a pool heater was pointed out by several visitors.
Overall, the Malibu Palace Hotel's pool area is a highlight for many guests, despite its few shortcomings, offering a pleasant and well-maintained space for relaxation.
Beach
Parking
Yes, Malibu Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Malibu Palace Hotel.
No, Malibu Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Malibu Palace Hotel.
No, Malibu Palace Hotel doesn't have a gym.
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