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Summary of reviewsHotel Castellum is lauded for its superb location right in the heart of the city, adjacent to the historic Zrinski Fortress and Zrinski Park. This central yet serene setting offers guests easy access to downtown, cultural landmarks and the tranquility of the park. Travelers appreciate the convenience for leisurely city breaks or business trips and the ample free parking near the hotel enhances the appeal.
Breakfast at Hotel Castellum garners high praise for its diverse, high-quality offerings, from sweet and savory to vegetarian and gluten-free options. The well-presented buffet, excellent coffee and pleasant ambiance contribute to a positive start to the day, although a few guests suggest more regional variety could enhance the experience.
For dinner, the hotel does not have an on-site restaurant, necessitating off-site dining. Guests who make prior reservations for arranged meals report satisfaction with both the lunch and dinner quality. Nearby restaurant options provide convenient alternatives with some unique dining experiences, such as at a castle restaurant, noted.
The rooms at Hotel Castellum are highly praised for their cleanliness, modernity and comfort. Spacious layouts, superior soundproofing and attractive contemporary furnishings, including some rooms with balconies, contribute to a relaxing stay. Despite minor drawbacks like the lack of in-room kettles and temperature control issues, the overall feedback remains positive with guests highlighting the elegant room designs and excellent maintenance.
Cleanliness is a standout feature at Hotel Castellum with guests consistently describing the hotel as spotless and extremely well-maintained. This high standard extends to all areas, ensuring a comfortable and pleasant stay.
The staff is frequently highlighted for their friendliness, helpfulness and professional service. Guests consistently commend the reception team for their warm and welcoming demeanor, making interactions pleasant and leaving a lasting positive impression.
Parking at the hotel is convenient and hassle-free with free parking available directly in front of the hotel and around the property. The availability of charging stations adds to the convenience, even though some guests mention that more parking spaces could be beneficial.
Families find Hotel Castellum a practical and accommodating choice with family suites available and an environment that is safe and family-friendly. While some details in the room descriptions may need clarification and the breakfast pastries could be fresher, the overall atmosphere and offerings cater well to family needs.
The beds receive mixed feedback with many guests finding them extremely comfortable, while others find the mattresses too soft. Despite minor issues with bed configurations and pillow quality, the overall consensus is that the beds provide a satisfactory sleeping experience.
Hotel Castellum with its modern facilities and stellar service, impresses guests, especially business travelers who benefit from the business-friendly layouts and amenities. While some aspects could be enhanced to fully meet four-star expectations, such as nighttime reception service and clearer communication about events, the overall experience remains commendable.
Finally, Hotel Castellum is noted for being dog-friendly with accommodations well-prepared for guests traveling with pets. The surrounding dog-friendly areas add convenience for walks and outdoor activities, making it an excellent choice for those traveling with canine companions. Show more
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Categories
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views.
Superior Double or Twin Room with TerraceThis air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.
Economy Single RoomThe single room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a minibar, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Superior SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Superior Double or Twin Room with Castle ViewThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.
Standard Double or Twin Room (2 Adults + 1 Child)Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views.
Guest Reviews
9.2
Excellent
Location
Hotel Castellum enjoys a superb location that consistently garners praise from its guests. The hotel stands right in the heart of the city, nestled adjacent to the historic Zrinski Fortress and the picturesque Zrinski Park. Its placement in the city center offers the utmost convenience, providing easy walking access to downtown, the castle and cultural landmarks. The idyllic setting within a serene park offers a peaceful haven despite its central position, making it perfect for both leisurely city breaks and business travel.
Additionally, the hotel is noted for being in a quiet, safe and beautiful area with ample free parking available near the Zrinski Castle park. The central location also serves as an ideal stopover for travelers on their way to various destinations, such as the Croatian coast or from Poland to Dalmatia. Overall, the harmonious blend of city center convenience and tranquil park-side positioning makes Hotel Castellum a standout choice for visitors.
Breakfast
The breakfast at Hotel Castellum receives substantial praise for its diverse and high-quality offerings. Guests frequently highlight the wide range of delicious options available, accommodating various tastes, including sweet, savory, vegetarian and even gluten-free on demand. The breakfast buffet is often described as generous with a rich selection of fresh and tasty items, ensuring satisfaction even for the pickiest eaters.
The ambiance of the breakfast area adds to the experience with nicely set tables and a clean, colorful setting. Excellent coffee is also mentioned as a standout. While most reviews are overwhelmingly positive, a few suggest there is room for improvement in terms of diversity and the inclusion of more regional options. Overall, guests find the breakfast to be an excellent start to their day, often exceeding expectations with its variety and quality.
Dinner
Guests at Hotel Castellum have provided various insights about dining options at the hotel. First and foremost, it's clear that there is no on-site restaurant available for dinner, which means that dinner services are not directly catered to by the hotel itself. Consequently, guests often need to make alternate arrangements by visiting nearby restaurants. Despite this, lunch and dinner can be organized, but only with a prior reservation.
For those able to make reservations, the quality of the food has received positive remarks with several guests noting that the dinner, as well as breakfast, were delicious and the food overall was very good. Furthermore, the half-board dinner has been praised for its excellence. One additional positive note is that breakfast is served at the hotel and has been favorably received.
For lunch and dinner, the nearby restaurant options have been mentioned as a convenient alternative with some guests highlighting an enjoyable dining experience in the vicinity. In some cases, dinner was arranged at the restaurant of a castle, offering a unique experience beyond the hotel premises.
Overall, while Hotel Castellum may require guests to seek off-site dining solutions for dinner, those who do so seem to appreciate the quality and experiences available nearby.
Rooms
Hotel Castellum's rooms receive high praise for their cleanliness and modernity. Guests frequently highlight the spaciousness and contemporary furnishings, noting the new and well-maintained furniture. The layout of the rooms and bathrooms is described as attractive and functional with some bathrooms featuring both a shower and a bath. Rooms are often cited as being cozy and comfortable with superior soundproofing ensuring a peaceful stay.
The presence of balconies, large mirrors and beautiful décor enhance the overall experience, making rooms feel bright and welcoming. Cleanliness is a consistently appreciated aspect with many reviews emphasizing the neat and tidy condition of both the rooms and the overall hotel environment.
However, some minor drawbacks include the lack of in-room kettles or coffee machines and issues like room temperature control and space utilization in suites. Despite these, the overall feedback is overwhelmingly positive with guests commending the quiet ambiance, comfortable beds and the excellent maintenance of hotel facilities. The modern and chic room designs add a touch of elegance that contributes to a satisfying stay at Hotel Castellum.
Beds
Hotel Castellum receives mixed feedback regarding its beds from its guests. The predominant positive aspect mentioned is the comfort with various reviewers praising the beds as extremely comfortable, super comfortable and very comfortable. Some guests appreciated the spacious and huge beds, noting that the hotel offers a good quality of restful sleep. However, several reviews pointed out that the beds tend to be quite soft, which might not suit everyone's preferences. Specific concerns included very soft mattresses and issues with beds connected to form a double bed, which sometimes left an uncomfortable gap. Pillow quality received mixed reviews with some guests mentioning bad pillows. Despite these minor issues, the overall sentiment leans towards the beds being comfortable and capable of providing a satisfactory sleeping experience for most visitors.
Cleanliness
Hotel Castellum consistently receives high praise for its outstanding levels of cleanliness. Guests frequently highlight the hotel's impeccable and extraordinary cleanliness with rooms described as spotless, super clean and very tidy. The entire property, including large bathrooms and modern interiors, is meticulously maintained, reflecting high standards of hygiene. The carpets are stain-free and bed linen is noted as clean and fresh. Reviews emphasize the hotel's clean and well-organized environment, which extends to common areas and even the air, contributing to a comfortable and pleasant stay for both business travelers and vacationers. Cleanliness is evident in every corner, making Hotel Castellum a top choice for those seeking a pristine and modern accommodation experience.
Staff
At Hotel Castellum, the staff often emerges as one of the key highlights in guest reviews, frequently praised for their friendliness and helpfulness. Notably, the reception team receives commendation for their warm, welcoming demeanor and professionalism. Tina on reception, in particular, stands out for her exceptional service. Sasha and other members are acknowledged for their ability to maintain a cheerful and accommodating atmosphere, ensuring guests feel valued and attended to.
The staff's helpfulness goes beyond just a friendly face, extending to attentiveness and the ability to handle requests with care and efficiency. Many guests compliment the staff’s excellent service and their dedication to ensuring a pleasant stay. The team's polite and professional manner, coupled with their readiness to assist, consistently leaves a positive impression.
Cleanliness is also highlighted as a strong point, attributed to the diligent efforts of the staff. From the reception to the wait staff, the team’s collective commitment to providing great service is evident, making interactions pleasant and reassuring for guests. The consistent high praise across numerous reviews underscores the staff’s role in making Hotel Castellum a preferred choice for travelers seeking a hospitable and professional environment.
Parking
Hotel Castellum prides itself on offering plentiful parking options for guests. Free parking is a notable feature with spaces available directly in front of the hotel entrance and around the property. Guests appreciate the convenience of on-site parking, which includes some spots with charging stations. While the availability is generally considered adequate and convenient, a few reviewers mentioned that additional parking spaces could be beneficial. Overall, parking at Hotel Castellum is comfortable and hassle-free with many guests highlighting the ease and reliability of finding a spot during their stay.
Family
When considering a stay at Hotel Castellum, families with children will find several aspects to appreciate. The hotel offers family suites, some with balconies and additional beds can accommodate young ones. Despite being primarily a business hotel, it has elements that cater to families, making it a reliable choice for a night in transit with children. Guests found it safe and family-friendly, highlighting that it was conducive to a comfortable family stay. However, it's worth noting that some guests felt the description of the family suite wasn't entirely accurate and navigating the hotel with a stroller could be challenging. Additionally, while the breakfast pastries weren't always at their freshest, the hotel still presents an overall enjoyable atmosphere for families. Opting for Hotel Castellum can be a practical and reassuring choice for a family stay.
4 Star
Hotel Castellum, boasting a clean, modern and comfortable environment, impressed guests with its superb and well-maintained facilities. Built in 2018, the building itself is phenomenal, providing a contemporary and welcoming atmosphere. The breakfast offerings at the hotel received high praise, often described as world-class, mega, phenomenal, fantastic and superb. Guests consistently commented on the excellent care and super service from the staff, who provided great assistance and ensured a pleasant stay.
However, despite these positive aspects, some guests felt the hotel fell short of four-star expectations. Some amenities commonly associated with four-star ratings seemed lacking, such as the availability of scrambled eggs or specific guest services. There were also mentions of no reception service at night, which could be problematic for visitors needing assistance. Additionally, clearer communication regarding events, such as a bar being reserved for a private party, was noted as an area for improvement. While overall service was well-regarded, better communication about nighttime events could enhance guest satisfaction.
In summary, Hotel Castellum offers a commendable stay with excellent service, phenomenal breakfast and modern, tidy accommodations, though it has room for growth in meeting the full spectrum of four-star hotel expectations.
Business
Hotel Castellum stands out as an ideal choice for business travelers, consistently maintaining a good standard for business travel. It offers business-friendly layouts and facilities, making it well-suited for those on business trips. Reservations are handled flexibly, accommodating the needs of corporate guests. Autonomous service adds convenience, streamlining the stay experience. While some minor comfort issues were noted with the bedding, the hotel overall is highly recommended for its great amenities and targeted services catering specifically to business travelers.
Dog Friendly
Hotel Castellum offers guests a commendable experience for those traveling with their canine companions. The accommodations are perfectly suited for smaller dogs, such as dachshunds with short legs, providing an organized and dog-friendly environment. Guests arriving with dogs will find that everything is well-prepared, ensuring that their pets are comfortable and welcomed. The hotel is described as nice with dogs and emphasizes its pet-friendly nature. Additionally, the surrounding areas are dog-friendly, making it convenient for walks and outdoor activities. Despite the positive aspects, some guests feel the cost for pet facilities could be better aligned with the offerings. Overall, Hotel Castellum successfully caters to guests with dogs, providing a harmonious stay for both pets and their owners.
No, Hotel Castellum doesn't have any pool.
No, a spa isn't available at Hotel Castellum.
Yes, Hotel Castellum welcomes dogs.
Yes, parking facilities are available at Hotel Castellum.