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Summary of reviewsThe Holiday Inn Calais-Centre by IHG, garners positive feedback for its prime location, making it a favorite among travelers due to its proximity to major transport links such as the Channel Tunnel, Calais ferry port and Eurotunnel. Guests appreciate the easy access to the city center, shops, restaurants, port and harbor views, making it suitable for both leisure and business travelers. The ample parking and serene yet central surroundings further enhance its appeal.
The breakfast experience is widely regarded as satisfactory with guests praising the variety and quality of offerings. Options span from traditional French bread and croissants to hearty cooked meals, including vegan and gluten-free choices. Families particularly enjoy the complimentary meals for children. However, there are some critiques about outdated coffee machines and occasional overcrowding.
Despite the absence of an on-site restaurant for lunch and dinner, the hotel's location more than compensates with numerous nearby dining options, highly recommended eateries and delivery services available. Guests generally found the surrounding culinary options to be plentiful and of high quality.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort with many offering scenic views of the harbor or the English Channel. Family rooms and modern amenities like mini-fridges and tea kettles are also appreciated. However, some guests noted areas in need of renovation, such as defective doors and outdated bathrooms.
Cleanliness receives mixed reviews. While numerous guests found the hotel spotless and well-maintained, others reported issues such as mold in bathrooms and dirty hallways, indicating areas that require more consistent upkeep.
The staff at Holiday Inn Calais-Centre are lauded for their friendliness and exceptional service. Guests consistently highlight the welcoming atmosphere and the team's professionalism and attentiveness, enhancing the overall guest experience.
The free WiFi receives mixed feedback with some guests finding it decent and easy to connect to, while others expressed concerns about the network not supporting VPN connections and lacking security.
For families, the hotel is highly recommended, offering spacious rooms and a welcoming environment that caters well to children. Comfortable beds and quality bedding add to the guests' overall contentment.
As a three-star hotel, Holiday Inn Calais-Centre meets guests' expectations, providing reliable and pleasant accommodations. While some areas may benefit from updates, it remains a solid choice for both business and leisure travelers, thanks to its excellent location, accessible facilities and overall value. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Premium Queen Room with Harbour ViewFree Wi-Fi, a minibar and tea and coffee making facilities are provided in this larger room. There is a flat-screen TV with English channels.
Superior room of 26 m² - sea view - modern athmosphere - 1 queen bed - balcony
Standard Queen RoomWith free Wi-Fi, this air-conditioned room features a bathroom and a TV with satellite channels.
Standard Double Room with Two Double BedsFree Wi-Fi, a minibar and tea and coffee making facilities are provided in this room. There is a flat-screen TV with English channels.
Queen Suite with City ViewThere are only 1 TV and 1 bathroom in this room type.
Standard RoomThis double room features a minibar, a satellite TV and a courtesy tray. Free Wi-Fi access is available.
Standard Double Room with Two FloorsFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit has 1 bed.
Standard Queen Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Queen Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit has 1 bed.
Standard Double Room with Two Double Beds and Sea View - High FloorOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as sea views. The unit offers 2 beds.
Standard Double Room with Two Double Beds and City ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
Standard Queen Room with City ViewFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.
Premium Queen Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 1 bed.
Standard Queen Room with Sea ViewThe double room provides a tea and coffee maker, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
The Holiday Inn Calais-Centre enjoys a prime location that appeals to a variety of travelers. Its proximity to the Channel Tunnel, the Calais ferry port and the Eurotunnel makes it incredibly convenient for those needing an overnight stop before heading to the UK. The hotel stands out for its central location, offering easy access to the city center, shops and restaurants, all within walking distance. Guests appreciate the beautiful views of the port and harbor and some rooms even offer seaviews.
The surrounding area is quiet and serene, yet right in the heart of the action, making it perfect for both leisure and business travelers. The beach and water views are highlighted features, adding to the overall appeal of the location. Parking is ample and convenient, which is a significant advantage for those arriving by car. This strategic positioning also allows guests to explore Calais and its surroundings easily, whether for a short visit or a longer stay.
Overall, the Holiday Inn Calais-Centre is lauded for its excellent and convenient location, making it a favored choice for travelers who value accessibility, scenic views and proximity to key transport links and local attractions.
Breakfast
The breakfast experience at Holiday Inn Calais-Centre by IHG, offers a wide array of options that many guests find satisfactory and enjoyable. A significant number of reviews praise the variety and quality of the breakfast, highlighting that it includes well-prepared and generous selections with options ranging from proper French bread and croissants to hearty, freshly cooked meals. Several guests appreciate the availability of English breakfast and vegan and gluten-free options, making it accommodating for diverse dietary preferences.
The location adds to the appeal with some guests mentioning the pleasant views of the port during breakfast. Families seem particularly pleased, as children often eat for free and the range of choices suits both adults and kids alike. Despite some comments about the outdated and slow coffee machine and some mediocre elements like fruit juice and bread, the overall sentiment towards the breakfast is positive.
Several reviews suggest that while the breakfast is good, it isn't particularly luxurious and there's room for improvement. Some guests found the breakfast area crowded at times and mentioned a somewhat basic or limited selection. Additionally, the breakfast is generally considered good value for money, though a few guests felt it was overpriced.
In summary, the breakfast at Holiday Inn Calais-Centre is often described as very good, extensive and fulfilling with ample variety to suit most tastes, although there are occasional critiques about specific elements and the desire for more luxurious offerings.
Dinner
Guests reviewing the Holiday Inn Calais-Centre by IHG, highlighted an absence of an on-site restaurant for lunch and dinner, which some found disappointing. However, the location's convenience compensated for this with many nearby restaurants readily delighting food lovers. Options for dining out in the town are plentiful and well-regarded, including a highly recommended Chinese restaurant just around the corner and very good seafood offerings. Despite the higher cost of dinners in some instances, the variety and quality of nearby eateries notably enhance the dining experience. Additionally, the hotel provides options through delivery apps for those preferring to dine in.
Overall, while the hotel itself lacks its own dining facilities and has limited room service options, guests were generally pleased with the surrounding culinary landscape.
Rooms
Holiday Inn Calais-Centre by IHG, offers a mixed experience with its rooms, featuring a range of positive aspects highlighted by guests. The rooms are frequently described as spacious, clean and comfortable, often boasting modern amenities and fresh renovations. Many rooms provide exceptional views of the harbor or the English Channel and some even come with balconies. Family rooms with two double beds are ideal for those traveling with children and rooms are well-equipped with amenities like mini-fridges, tea kettles and ample toiletries.
However, some guests noted areas needing improvement. Though many rooms are large and beautifully decorated, parts of the hotel are outdated and in need of renovation. Issues such as defective doors, poorly functioning toilets and occasional cleanliness problems have been reported. Some bathrooms also require updates with a few guests mentioning cracked or moldy fixtures.
Despite these issues, the hotel's prime location, friendly staff and general comfort make it a fairly good option for travelers. The blend of spacious modern rooms and scenic views enhances the overall experience, although updates and improvements could further elevate guests' satisfaction.
Beds
The bed situation at the Holiday Inn Calais-Centre by IHG, generally receives high praise from guests. Many guests highlight the comfort of the beds, frequently describing them as very comfortable, comfy and excellent. Remarks about comfortable double and king-size beds are recurrent, contributing to an overall pleasant stay experience. Guests also appreciate the quality of the bedding, which adds to their comfort. Although a few comments mention issues with the size or quality of the beds, the predominant sentiment reflects satisfaction with the bed comfort, which seems to be a strong point for the hotel.
Cleanliness
The guest reviews of 'Holiday Inn Calais-Centre by IHG' present a mixed picture regarding cleanliness. On the positive side, numerous reviewers commend the hotel for being very clean with spotless facilities and rooms. Descriptions such as spotlessly clean, clean and comfortable and very clean and well-maintained are frequently mentioned. Rooms are noted to be generally clean with some noting them as spacious and tidy. The cleaning staff are highlighted for their diligent efforts, contributing to the overall perception of cleanliness in many areas.
However, there are noticeable concerns. Several reviews point out issues with mold in various parts of the bathroom, including the ceiling, walls and shower joints. A few guests reported dirty bathrooms with some describing them as very dirty with mildew and hairballs. External noise affecting sleep quality and smelly carpets were also mentioned. Cleanliness inconsistencies were noted in common areas, including dirt in the hallways and marks on lift doors. Some rooms showed signs of age and could benefit from more upkeep.
In summary, while a significant number of guests found the hotel to be very clean and comfortable, there are recurring issues with specific areas that detract from the overall experience.
Staff
The Holiday Inn Calais-Centre by IHG, receives high praise for its exceptional staff. Guests consistently highlight the friendliness and helpfulness of the team with many noting the warm and welcoming atmosphere from the moment they arrive. The reception staff, in particular, stand out for their accommodating nature, efficiency and professionalism. Numerous reviews mention the attentiveness and politeness of the employees, who go above and beyond to assist visitors, whether it's arranging transportation or providing local information.
The hotel's staff are described as not only professional but also genuinely pleasant and courteous, contributing significantly to guests' positive experiences. Despite a few isolated incidents of dissatisfaction, the overwhelming consensus is that the hotel's staff excel in delivering top-notch customer service, creating a welcoming and comfortable environment for all who stay. This consistent level of care and attention from the staff enhances the overall appeal of the Holiday Inn Calais-Centre, making it a favorable choice for travelers.
Wi-Fi
The WiFi at the Holiday Inn Calais-Centre by IHG, receives mixed feedback from guests. While some found the WiFi to be decent and the access strong, others mentioned issues such as an open network that does not support VPN connections and a lack of secure networks. Some guests stated that the WiFi was not working properly or unavailable, though it is free and easy to connect to. Overall, the WiFi could be better with several reviewers pointing out the restrictive nature of the network.
Family
Holiday Inn Calais-Centre by IHG, is highly praised for its family-friendly atmosphere and accommodations catered to families with children. The rooms, particularly family rooms, are spacious and sufficient for children, providing enough room for a comfortable stay. Guests frequently note that the rooms can comfortably accommodate two adults and two children, making it a good choice for family travel.
Reviewers highlight the hotel's excellent family environment, describing their family experiences at the hotel as positive and pleasant. Amenities like free breakfast for children and the convenient room setup add bonuses for families. The location is also deemed perfect for family stays, making it highly recommended by guests for those traveling with kids.
Instances of children being warmly welcomed at the hotel reinforce its family-friendly nature. Overall, the Holiday Inn Calais-Centre offers a practical and accommodating stay for families with its spacious rooms and inclusive environment being particularly noted in reviews.
3 Star
Holiday Inn Calais-Centre by IHG, offers a reliable three-star experience that meets expectations for its rating. Guests find it to be a suitable and medium-level hotel that does not disappoint. It aligns well with the standards of a three-star establishment. The hotel is described as pleasant with a friendly staff, although some aspects, like the breakfast, received mixed feedback due to mediocre fruit juice and average bread. The hotel's dated appearance was noted, suggesting that its decor and facilities might benefit from updates to align better with the current pricing. Despite these minor drawbacks, the overall impressions confirm it as a good choice for a three-star accommodation.
Business
Holiday Inn Calais-Centre by IHG, is consistently praised as a convenient choice for business travelers. The hotel's central location proves advantageous with easy access to restaurants in the town square, making it an ideal spot for business visits to the Port. The on-site business center and facilities for business meetings add to its appeal, allowing guests to conduct conference meetings efficiently. However, some travelers note that the constant noise can make working in the room challenging. Additionally, there's a concern regarding the price difference between the Continental and English Breakfast options. Despite these points, the hotel remains a favored option for business stays in Calais.
Accessible
Holiday Inn Calais-Centre is noted for its excellent accessibility features, ensuring a comfortable stay for guests with disabilities. Guests frequently praised the hotel for its good disabled parking, wheelchair-friendly environment and convenient facilities such as ramps and lifts. The location itself is highly accessible and easy to reach at all times, offering great convenience for travelers. Additionally, the hotel provides specialized rooms designed for accessibility needs, including those equipped with wet rooms and essential disabled facilities. Staff assistance for wheelchair users is also appreciated by guests. While one review pointed out minor details like the quality of shower seats and handrails, the overall accessibility of the hotel remains commendable.
No, Holiday Inn Calais-Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Calais-Centre by IHG.
No, Holiday Inn Calais-Centre by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Calais-Centre by IHG.