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Summary of reviewsHestia Hotel generally receives positive feedback from guests, particularly in the areas of breakfast and cleanliness. The breakfast experience at the hotel is highly praised for its quality and variety with guests enjoying a wide selection of delicious items including croissants and quality coffee. The pleasant atmosphere and friendly staff further enhance the breakfast experience, though some guests wish for more variety and less repetition in the menu.
When it comes to rooms, opinions are mixed. While many guests appreciate the spaciousness, cleanliness and comfortable beds, others feel that the rooms are outdated and in need of renovation. Some issues such as broken showers, mold and noise disruptions have been mentioned. However, the clean sheets and cozy beds are consistently praised, contributing to a comfortable stay despite some room-related drawbacks.
Cleanliness is a strong point for Hestia Hotel with many guests commending the spotless rooms, clean bathrooms and fresh linens. The cleanliness extends throughout the hotel, offering a welcoming and pleasant environment. Although there are occasional mentions of insufficient cleaning, particularly of the floors, the hotel maintains a high standard of cleanliness overall.
The staff at Hestia Hotel plays a significant role in enhancing the guest experience. Most reviews highlight the friendly and helpful nature of the staff, who are described as welcoming and attentive. While there are a few instances of unprofessional behavior noted, the general consensus is that the staff contribute positively to the overall stay with their hospitality and friendliness.
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