JW Marriott Cannes
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Summary of reviewsThe JW Marriott Cannes enjoys an exceptional location on the iconic Croisette, consistently praised by guests for its prime positioning, lovely surroundings and spectacular sea views. This central and vibrant spot enhances the overall experience, making the hotel an attractive choice for those wanting to explore Cannes.
The hotel skillfully combines modern, upscale amenities with comfort, featuring spacious and clean rooms with beautiful bathrooms and stunning sea views, contributing to a luxurious stay. While some guests have noted occasional maintenance issues or outdated facilities, the general sentiment is positive thanks to the effective sound isolation and well-maintained rooms.
Cleanliness stands out as a strong aspect of the JW Marriott Cannes with housekeeping services ensuring high hygiene standards throughout the hotel. Although there are mentions of occasional lapses in consistency, the hotel is generally described as immaculate and spotless.
The staff at JW Marriott Cannes are commended for their friendliness, attentiveness and excellent service with many guests noting the politeness and helpfulness of the team, particularly the bar staff and doormen. Nevertheless, there have been sporadic reports of unfriendly interactions and slow service, indicating some inconsistencies in customer service.
Breakfast at the JW Marriott Cannes receives mixed reviews. Many guests enjoy the high quality, delicious and varied breakfast options, though some felt it lacked variety and found it too expensive. Despite these drawbacks, the positive reviews highlight the overall quality and taste.
Pool reviews are also mixed. Guests appreciate the heated rooftop pool with its amazing views, though some find it small and occasionally closed with criticisms about the condition of the pool area.
The beds receive high praise for their comfort, contributing to a restful experience. While a few guests noted issues with overused mattresses or receiving twin beds instead of a king-size, the general consensus is that the beds are comfortable and of good size.
A notable concern for many guests is the Wi-Fi service, which is not free for all, an element viewed as outdated for a 5-star hotel.
Despite some stated shortcomings and the perception that the hotel’s amenities and service do not fully meet 5-star standards, the JW Marriott Cannes remains a luxurious and comfortable option with a fantastic location and commendable staff, making it a worthwhile choice for visitors to Cannes.
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The hotel skillfully combines modern, upscale amenities with comfort, featuring spacious and clean rooms with beautiful bathrooms and stunning sea views, contributing to a luxurious stay. While some guests have noted occasional maintenance issues or outdated facilities, the general sentiment is positive thanks to the effective sound isolation and well-maintained rooms.
Cleanliness stands out as a strong aspect of the JW Marriott Cannes with housekeeping services ensuring high hygiene standards throughout the hotel. Although there are mentions of occasional lapses in consistency, the hotel is generally described as immaculate and spotless.
The staff at JW Marriott Cannes are commended for their friendliness, attentiveness and excellent service with many guests noting the politeness and helpfulness of the team, particularly the bar staff and doormen. Nevertheless, there have been sporadic reports of unfriendly interactions and slow service, indicating some inconsistencies in customer service.
Breakfast at the JW Marriott Cannes receives mixed reviews. Many guests enjoy the high quality, delicious and varied breakfast options, though some felt it lacked variety and found it too expensive. Despite these drawbacks, the positive reviews highlight the overall quality and taste.
Pool reviews are also mixed. Guests appreciate the heated rooftop pool with its amazing views, though some find it small and occasionally closed with criticisms about the condition of the pool area.
The beds receive high praise for their comfort, contributing to a restful experience. While a few guests noted issues with overused mattresses or receiving twin beds instead of a king-size, the general consensus is that the beds are comfortable and of good size.
A notable concern for many guests is the Wi-Fi service, which is not free for all, an element viewed as outdated for a 5-star hotel.
Despite some stated shortcomings and the perception that the hotel’s amenities and service do not fully meet 5-star standards, the JW Marriott Cannes remains a luxurious and comfortable option with a fantastic location and commendable staff, making it a worthwhile choice for visitors to Cannes.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Casino Hotel
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Located on the iconic Croisette, the JW Marriott Cannes boasts an excellent, prime location that consistently receives high praise from guests. The hotel's position is described as exceptional and perfect, offering easy access to key attractions and spectacular sea views. Guests frequently highlight the beautiful, vibrant surroundings, which enhance their stay.
The hotel effortlessly combines modern, upscale amenities with comfort, ensuring a pleasant and luxurious stay. Reviewers also commend the spacious rooms and beautiful bathrooms, contributing to an overall comfortable experience. Additionally, the friendly and accommodating staff further elevate the level of service. For those seeking a centrally located, stylish and inviting hotel in Cannes, the JW Marriott stands out as a top choice.
The breakfast experience at JW Marriott Cannes offers mixed reviews from guests. Many appreciated the quality of the breakfast, describing it as perfect, excellent and delicious. Guests also noted the generous and varied selection and praised the good, quick service. However, some felt the breakfast lacked variety and did not meet their expectations, comparing it to that of a 3-star hotel. The high cost was also a common concern with some noting it was excessively expensive and opted out due to the 48 Euro per person price tag. Additionally, a few guests mentioned issues such as fruit flies and unprofessional coffee-making facilities. Despite these drawbacks, the overall sentiment towards breakfast at JW Marriott Cannes leans positively, especially regarding quality and taste.
At the JW Marriott Cannes, guests are likely to appreciate the spacious and comfortable rooms, many of which offer stunning sea views. The beds are often highlighted as particularly comfortable, contributing to a restful stay. Cleanliness is another strong point with various reviews mentioning well-maintained and modern rooms. The sound isolation is highly effective, adding to the overall comfort. Furthermore, the amenities provided in the rooms are generally well-received.
However, some concerns have been raised, including instances of broken doors, outdated facilities and occasional maintenance issues. Despite these drawbacks, the overall hospitality and great location of the hotel seem to enhance the guest experience. With clean and spacious accommodations, the positives often outweigh the occasional shortcomings, making it a notable option for visitors to Cannes.
The beds at JW Marriott Cannes generally receive positive feedback from guests. Many reviewers highlight the comfort of the beds, describing them as comfortable, large and soft. Guests appreciate the overall comfort of their rooms, including the beds and pillows. Some reviews specifically mention very comfortable twin beds and bedding. However, there are occasional comments about discomfort, noting that some beds appeared overused and there were instances of twin beds being provided instead of a king-size bed. Despite these few concerns, the majority of guests find the beds at JW Marriott Cannes to be of good size and very comfortable.
JW Marriott Cannes showcases remarkable attention to cleanliness and hygiene, receiving commendations for its immaculate conditions throughout the hotel. Guests frequently highlight the high standards of cleanliness as befitting the prestigious Marriott name. The establishment is described as very clean and modern, providing a comfortable and spotless environment for its patrons. Housekeeping services are often praised for being exemplary, maintaining a consistently clean atmosphere, both in the public areas and the rooms.
However, a handful of reviews have noted occasional lapses in housekeeping. Instances such as dirty floors upon check-in and bed sheets not being changed were mentioned, suggesting that there could be improvements in maintaining consistency in room cleanliness. Despite these occasional issues, the overall cleanliness of the hotel receives positive remarks more frequently, reinforcing its reputation for being a clean and well-maintained facility. The hotel staff also contributes to the positive experience, being described as helpful and courteous, which complements the high cleanliness standards.
The staff at JW Marriott Cannes generally receive high praise for their excellent service with many guests describing them as friendly, kind and very attentive. Many reviews highlight the politeness and readiness of the staff to help with various needs. The bar staff and doormen, in particular, are mentioned as being great and helpful, contributing to an overall warm and welcoming atmosphere.
However, there are notable inconsistencies. Some guests encountered issues such as unfriendly interactions at check-in and check-out, slow service and an apparent unwillingness from the reception team to make compromises or offer discounts. Additionally, there were instances of staff being unprepared and mishandling situations, such as the unfortunate incident with a maid discarding a guest's bag.
Despite these mixed experiences, the general sentiment leans towards a positive outlook with many guests appreciating the staff's efforts to ensure satisfaction and comfort during their stay. The overall service, particularly in housekeeping and other support areas, is often described as top-notch and impeccable.
Guests at JW Marriott Cannes have expressed concerns regarding the Wi-Fi service, noting that it is a paid feature. Many reviewers highlight that having to pay for Wi-Fi is outdated and unsuitable for a 5-star hotel experience. There are specific mentions of free Wi-Fi being available exclusively for Marriott Bonvoy members, while others face an additional cost of 10 euros for internet access in their rooms.
The pool at JW Marriott Cannes has received mixed reviews from guests. While some appreciated the heated pool and described it as lovely, others found it disappointing. The rooftop location provides amazing views, which enhances the experience for some visitors, but the pool itself is noted to be small and sometimes closed, leading to disappointment. Additionally, the overall condition of the pool area has been criticized with several guests mentioning it feels a bit run-down. Windy conditions on the terrace and the unexpected emptying of the pool have affected guests' experiences as well.
JW Marriott Cannes is described as a luxurious establishment that inherently deserves a 5-star rating. Reviewers mention it being a 5-star hotel, however, there are considerable discrepancies in meeting those high expectations. Facilities such as the rooftop pool do not align with what is typically expected of such an establishment and many have noted that the rooms are outdated and worn out. Furthermore, the service has been highlighted as underwhelming with staff seemingly unprepared for the standards of a 5-star hotel. Despite its potential and grand façade, there is a consensus that the overall experience does not entirely justify the premium pricing typically associated with a 5-star venue.
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Location
The hotel effortlessly combines modern, upscale amenities with comfort, ensuring a pleasant and luxurious stay. Reviewers also commend the spacious rooms and beautiful bathrooms, contributing to an overall comfortable experience. Additionally, the friendly and accommodating staff further elevate the level of service. For those seeking a centrally located, stylish and inviting hotel in Cannes, the JW Marriott stands out as a top choice.
Breakfast
Rooms
However, some concerns have been raised, including instances of broken doors, outdated facilities and occasional maintenance issues. Despite these drawbacks, the overall hospitality and great location of the hotel seem to enhance the guest experience. With clean and spacious accommodations, the positives often outweigh the occasional shortcomings, making it a notable option for visitors to Cannes.
Beds
Cleanliness
However, a handful of reviews have noted occasional lapses in housekeeping. Instances such as dirty floors upon check-in and bed sheets not being changed were mentioned, suggesting that there could be improvements in maintaining consistency in room cleanliness. Despite these occasional issues, the overall cleanliness of the hotel receives positive remarks more frequently, reinforcing its reputation for being a clean and well-maintained facility. The hotel staff also contributes to the positive experience, being described as helpful and courteous, which complements the high cleanliness standards.
Staff
However, there are notable inconsistencies. Some guests encountered issues such as unfriendly interactions at check-in and check-out, slow service and an apparent unwillingness from the reception team to make compromises or offer discounts. Additionally, there were instances of staff being unprepared and mishandling situations, such as the unfortunate incident with a maid discarding a guest's bag.
Despite these mixed experiences, the general sentiment leans towards a positive outlook with many guests appreciating the staff's efforts to ensure satisfaction and comfort during their stay. The overall service, particularly in housekeeping and other support areas, is often described as top-notch and impeccable.
Wi-Fi
Pool
5 Star
Yes, JW Marriott Cannes has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at JW Marriott Cannes.
No, JW Marriott Cannes doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Cannes.
Yes, JW Marriott Cannes has a gym.
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