Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge
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Summary of reviewsThe Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge is highly regarded for its strategic location, offering easy access to the vibrant V&A Waterfront, shops, restaurants and key attractions such as the aquarium, the Cape Town Stadium and the Hop On Hop Off bus station. This central position, combined with a safe and lively surrounding area, makes it ideal for both leisure and business travelers.
Guests consistently praise the hotel's breakfast, highlighting its extensive variety, quality and enjoyable atmosphere with options like fresh fruits and expertly prepared omelettes. The breakfast service is also commended for its efficiency and friendliness. Dinner experiences receive mixed feedback with some guests enjoying the quality and variety of food, especially room service. However, issues such as inconsistent service and the restaurant's remote location are noted.
Room cleanliness and maintenance are standout features with modern amenities, comfortable beds and quiet atmospheres contributing to a pleasant stay. The staff receive significant acclaim for their warmth, professionalism and helpfulness, often going above and beyond to ensure guests have a pleasant experience. However, the size of standard rooms is a recurring concern, often described as small and cramped, making longer stays or family visits less comfortable.
The hotel's free parking is another highlight, offering ample, secure and convenient parking spaces. While the gym is appreciated for its cleanliness and equipment availability, guest feedback suggests a need for modern upgrades and better maintenance. The spa receives mixed reviews with some guests enjoying the services and others finding it lacking in size and clarity of service.
Families find the hotel's welcoming atmosphere and staff helpfulness appealing, though the family rooms are often noted as being smaller than expected. Finally, the beds receive mixed reviews; while many guests describe them as comfortable and conducive to a good night's sleep, others point out issues with bed sizes and firmness.
Overall, the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge excels in location, staff service, cleanliness and breakfast quality, making it a reliable choice for visitors prioritizing these aspects, despite minor areas needing improvement.
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Guests consistently praise the hotel's breakfast, highlighting its extensive variety, quality and enjoyable atmosphere with options like fresh fruits and expertly prepared omelettes. The breakfast service is also commended for its efficiency and friendliness. Dinner experiences receive mixed feedback with some guests enjoying the quality and variety of food, especially room service. However, issues such as inconsistent service and the restaurant's remote location are noted.
Room cleanliness and maintenance are standout features with modern amenities, comfortable beds and quiet atmospheres contributing to a pleasant stay. The staff receive significant acclaim for their warmth, professionalism and helpfulness, often going above and beyond to ensure guests have a pleasant experience. However, the size of standard rooms is a recurring concern, often described as small and cramped, making longer stays or family visits less comfortable.
The hotel's free parking is another highlight, offering ample, secure and convenient parking spaces. While the gym is appreciated for its cleanliness and equipment availability, guest feedback suggests a need for modern upgrades and better maintenance. The spa receives mixed reviews with some guests enjoying the services and others finding it lacking in size and clarity of service.
Families find the hotel's welcoming atmosphere and staff helpfulness appealing, though the family rooms are often noted as being smaller than expected. Finally, the beds receive mixed reviews; while many guests describe them as comfortable and conducive to a good night's sleep, others point out issues with bed sizes and firmness.
Overall, the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge excels in location, staff service, cleanliness and breakfast quality, making it a reliable choice for visitors prioritizing these aspects, despite minor areas needing improvement.
Hotel near Golf Courses
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
The Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge consistently receives high praise for its location. Guests appreciate its proximity to the bustling V&A Waterfront, noting that it is just a short and safe walk away from shops, restaurants, the aquarium and other key attractions. This central location is ideal for first-time visitors and those wanting to explore Cape Town's main tourist spots, including the Hop On Hop Off bus station and the Cape Town Stadium.
The hotel is perfectly situated for convenient access to dining, shopping and sightseeing, making it an excellent choice for both leisure and business travelers. The surrounding area is described as safe and lively, contributing to an enjoyable and accessible stay. Guests also mention the convenience of the location for attending events such as the Cape Town Marathon.
Overall, the waterfront proximity, combined with friendly staff and good facilities, makes this hotel a top pick for visitors looking to experience the best of Cape Town.
The breakfast experience at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge has garnered substantial praise from guests, highlighting various positive aspects. Most reviewers commend the breakfast for its extensive variety and quality with comments pointing to a delicious and elaborate spread. The buffet breakfast is often described as fantastic, superb and wonderful with a noted consistency throughout guests' stays.
Many guests appreciated the wide selection of fresh fruits and several specifically mentioned the expertly prepared omelettes as a highlight. The friendly and efficient breakfast service also received applause, further enhancing the dining experience. Outdoor seating options, such as a terrace with views of Table Mountain, also added to the charm of the morning meal.
However, a few guests found the breakfast service to be chaotic and crowded and some suggested adding more variety to the menu. Despite some minor criticisms regarding repetition and pricing, the overall sentiment is overwhelmingly positive, making the breakfast at this hotel a notable aspect of the guest experience.
Dinner at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge generally receives positive feedback for its quality and variety of food. Guests frequently mention the food as good, delicious and even excellent, particularly highlighting standout dishes such as the beef filet. The room service menu is also well-priced and the process of ordering dinner is straightforward with meals available late into the night. Despite some praise, there are notable criticisms about inconsistency in service and quality. Some guests have experienced delays or issues with room service and there are remarks about the restaurant being somewhat remote. Additionally, while the buffet is well-regarded when available, its inconsistency and the slow service during non-buffet nights have drawn complaints. The hotel is situated near plenty of dining options, which might be advisable for those who found the in-house dinner offerings lacking. Overall, while many guests enjoy the dinner experience, there is room for improvement, particularly in service efficiency and maintaining the buffet availability.
Rooms at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge received mixed feedback from guests. The overwhelming consensus is that while the rooms are exceptionally clean and well-maintained, they are often criticized for their small and cramped size. Many guests found the rooms to be comfortable and well-equipped with modern amenities such as comfortable beds, great showers and quiet atmospheres contributing to a pleasant stay. Some reviews mentioned the spaciousness of specific rooms, particularly suites, which offered much-appreciated extra space and lovely views.
However, a significant number of guests noted that the standard rooms lacked adequate space, making it difficult to accommodate luggage or provide sufficient comfort for families. The decor in some rooms was described as dated and the need for renovations in certain areas was highlighted. Issues such as poor lighting, limited water flow in showers and the lack of soundproofing were also mentioned.
For travelers, the hotel's excellent location near the V&A Waterfront is a major advantage and the clean, modern rooms with comfortable beds and proper facilities cater well to short stays or business trips. However, potential guests should be aware of the compact room sizes and consider possible upgrades or suite options for a more spacious experience. The friendly and welcoming staff, combined with the hotel's cleanliness, ensure that the overall stay is pleasant despite the size limitations.
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers a variety of bed options that have received mixed reviews from guests. Many guests praised the beds for being comfortable with some describing them as super comfy, extremely comfortable and incredibly clean. A significant number of reviews also noted that the beds were nice and provided a relaxing sleep experience. The hotel even features King size beds that delighted guests who were upgraded to these spacious options.
However, not all feedback was positive. Some guests found the beds to be on the smaller side, which proved uncomfortable, especially for couples. There were also comments about beds being hard or bouncy and some guests felt that there were not enough pillows provided. Additionally, instances of very small or tiny beds were mentioned, which detracted from their overall comfort.
Despite the occasional bed-related discomfort, many guests benefited from the excellent location of the hotel and the friendly staff further enhanced their stay. Overall, while there are some areas for improvement in bed size and variety, the comfortable and clean beds make for a generally pleasant sleep experience at the hotel.
The Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge is frequently praised for its cleanliness in guest reviews. Visitors consistently highlight clean, tidy rooms and spotless facilities. The public areas and overall property are maintained to a high standard, ensuring that guests enjoy a comfortable stay in a clean environment. Many reviews specifically mention that rooms are cleaned daily with fresh towels and are well-serviced. The hotel's modern and airy rooms add to the positive experience and several guests note that the air conditioning works well, contributing to a pleasant stay.
Despite the overwhelmingly positive feedback, some guests have pointed out areas for improvement. These include updating the hallways and bathrooms and addressing maintenance issues such as worn-out carpets. A few reviews also mention that the floors felt sticky and that the rooms, particularly the bathrooms, could use renovation. Additionally, there were occasional complaints about noise from cleaning staff in the early morning and lapses in the promptness of room cleaning.
Overall, the general consensus is that the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge excels in maintaining a clean and comfortable environment for its guests, making it a reliable choice for travelers prioritizing cleanliness.
At the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, the staff have garnered significant praise from guests. Reviews consistently highlight the warm, friendly and incredibly helpful nature of the team. Guests frequently appreciate the professional demeanor and the exceptional customer service provided by the front desk, reception and restaurant staff. From extending checkout times to assisting with reservations and transportation, the hotel staff go out of their way to ensure a pleasant stay.
The team at the hotel is described as courteous, attentive and always ready to assist with any queries or requests. Specific mentions of standout employees, like the concierge Brendan and Keenan, underscore the personalized and high-quality service guests experience. Additionally, the staff's welcoming attitude and willingness to go the extra mile have left a lasting impression on many visitors, making them feel valued and well-treated.
Overall, the staff's exceptional service and genuine friendliness significantly contribute to the positive experiences of guests at the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge.
The Wi-Fi at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge receives mixed reviews from guests, but leans predominantly towards areas for improvement. Positive notes include mentions of good internet service and a few instances where there were no problems with connectivity. However, many reviews highlight issues such as the Wi-Fi not working properly, being slow or disconnecting frequently. Some guests experienced significant difficulties with Wi-Fi only working in specific spots or not connecting to their devices, making tasks like sending emails challenging. Overall, while there are occasional mentions of acceptable service, the majority of feedback points to a need for substantial improvements in the hotel's Wi-Fi connectivity and reliability.
The spa at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge seems to have received mixed reviews from guests. Many guests appreciated the quality of the spa services, describing experiences such as spa days and massages as amazing and great value for money. It also seems convenient for some with rooms located right next to the spa and a facility available on certain floors, enhancing accessibility and ease of use.
However, not all feedback was entirely positive. A few guests found the spa small or disappointing and there were mentions of the spa not adequately explaining their services. Some also noted that the spa's policy of accepting only cash could be inconvenient. Despite this, the spa's overall aesthetics were generally appreciated with some guests highlighting its beautiful setting.
The gym at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers a blend of experiences for fitness enthusiasts. Guests appreciate the availability of a fitness center and the convenience it provides, highlighting that access to the gym is included with their stay. Many reviews note that the gym is well-equipped and clean with enough equipment to facilitate a good workout. The staff at the gym are frequently described as friendly and helpful, contributing positively to the overall experience.
However, some feedback points to areas that need improvement. There are consistent mentions of broken and outdated equipment, including treadmills and other machines. Reviewers suggest that the gym is in need of modern upgrades and that the decoration is somewhat lacking. Despite being functional, the gym is described by some as small and not entirely fulfilling its potential.
In summary, while the gym at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge serves its purpose for many guests, updates and maintenance would enhance the experience, making it a more valuable asset to the hotel.
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers a highly praised parking experience for its guests. The hotel provides ample parking spaces that are secure and guarded, ensuring peace of mind for those with vehicles. Guests have found the availability of parking to be excellent with plenty of spots to choose from and a large, convenient parking lot. Many have appreciated that the parking is free and readily accessible, making it easy and stress-free to park. Additionally, the secure location adds an extra layer of safety. Despite some mention of confusing arrangements, the overall feedback highlights the convenience and security of the parking facilities, making it a valuable amenity for visitors.
The Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge receives mixed reviews concerning its family accommodations. While the hotel offers family-friendly amenities and a welcoming atmosphere, many guests feel that the family rooms are quite small and not accurately described online. The family rooms, although functional and equipped with essential amenities like baby cots and adjoining room options, often fall short in terms of space, making it difficult for families, especially those with younger children or prams, to move around comfortably.
Despite these limitations, the hotel’s location and the helpfulness of the staff are frequently praised, making it a good option for those seeking value for money and a convenient base for family activities. For families that do not require a lot of room space, the hotel provides a clean and enjoyable environment. Overall, it is a favorable choice for family stays, especially if you prioritize location and service over room size.
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge appears to offer great value for money and excellent value for the price despite some reservations about its four-star status. The hotel follows the international standards of the Marriott Group, ensuring a consistent level of service and facilities. However, some guests noted that the rooms are small and lack toiletries included in the room rate. Several reviews suggest that the hotel is more in line with a mid-range or three-star category, which contrasts with its advertised four-star rating. The absence of room decoration and limited sports viewing options, restricted to soccer and rugby, were also mentioned. While priced higher compared to other four-star accommodations, the overall experience still offers good value.
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers a compelling environment for business travelers with a distinctive business-like atmosphere and modern facilities tailored to working professionals. Situated within the Graduate School of Business campus, the hotel hosts comfortable rooms and practical business accommodation. Facilities such as meeting areas, a business centre and spaces for professional workplace interactions are readily available, making it a highly suitable venue for business meetings and conferences. Despite some comments about the hotel's outdated ambiance and occasional challenges with wifi, it is generally regarded as a good business hotel. The on-site business centre and the convenience of being close to the business school further support its suitability for corporate stays and professional engagements.
Located perfectly for a business trip, the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers a highly accessible location with easy access to the waterfront and various facilities. The hotel's proximity to public transport, including buses, ensures most facilities are easily reachable. Wheelchair users will find the hotel accessible, though some guests noted that accessibility for people with mobility issues could be improved. While the majority of the property provides easy wheelchair access, the entry and exit process may be cumbersome for some visitors. Overall, the hotel's accessibility features make it a convenient choice for many guests.
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge offers guests a unique opportunity to immerse themselves in Cape Town's rich history. The hotel is partly housed in a beautifully converted historic building that was once the infamous Breakwater Prison from colonial days. Visitors have the chance to stay in a preserved piece of architectural history, making the experience much more than just a regular hotel stay.
The transformation from an old jail to a contemporary lodging has fascinated many and the story of its conversion adds an interesting dimension to any visit. Guests can read about the history of the main building, allowing them to appreciate the legacy and significance of the structure. Staying here means being part of Cape Town’s storied past, where every corner of the hotel holds echoes of a bygone era.
By blending modern comfort with elements from its days as a prison over 100 years ago, the hotel seamlessly integrates historical importance with contemporary hospitality. This unique juxtaposition has consistently caught the attention of guests who value staying in places with a compelling backstory and preserved historic character.
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Location
The hotel is perfectly situated for convenient access to dining, shopping and sightseeing, making it an excellent choice for both leisure and business travelers. The surrounding area is described as safe and lively, contributing to an enjoyable and accessible stay. Guests also mention the convenience of the location for attending events such as the Cape Town Marathon.
Overall, the waterfront proximity, combined with friendly staff and good facilities, makes this hotel a top pick for visitors looking to experience the best of Cape Town.
Breakfast
Many guests appreciated the wide selection of fresh fruits and several specifically mentioned the expertly prepared omelettes as a highlight. The friendly and efficient breakfast service also received applause, further enhancing the dining experience. Outdoor seating options, such as a terrace with views of Table Mountain, also added to the charm of the morning meal.
However, a few guests found the breakfast service to be chaotic and crowded and some suggested adding more variety to the menu. Despite some minor criticisms regarding repetition and pricing, the overall sentiment is overwhelmingly positive, making the breakfast at this hotel a notable aspect of the guest experience.
Dinner
Rooms
However, a significant number of guests noted that the standard rooms lacked adequate space, making it difficult to accommodate luggage or provide sufficient comfort for families. The decor in some rooms was described as dated and the need for renovations in certain areas was highlighted. Issues such as poor lighting, limited water flow in showers and the lack of soundproofing were also mentioned.
For travelers, the hotel's excellent location near the V&A Waterfront is a major advantage and the clean, modern rooms with comfortable beds and proper facilities cater well to short stays or business trips. However, potential guests should be aware of the compact room sizes and consider possible upgrades or suite options for a more spacious experience. The friendly and welcoming staff, combined with the hotel's cleanliness, ensure that the overall stay is pleasant despite the size limitations.
Beds
However, not all feedback was positive. Some guests found the beds to be on the smaller side, which proved uncomfortable, especially for couples. There were also comments about beds being hard or bouncy and some guests felt that there were not enough pillows provided. Additionally, instances of very small or tiny beds were mentioned, which detracted from their overall comfort.
Despite the occasional bed-related discomfort, many guests benefited from the excellent location of the hotel and the friendly staff further enhanced their stay. Overall, while there are some areas for improvement in bed size and variety, the comfortable and clean beds make for a generally pleasant sleep experience at the hotel.
Cleanliness
Despite the overwhelmingly positive feedback, some guests have pointed out areas for improvement. These include updating the hallways and bathrooms and addressing maintenance issues such as worn-out carpets. A few reviews also mention that the floors felt sticky and that the rooms, particularly the bathrooms, could use renovation. Additionally, there were occasional complaints about noise from cleaning staff in the early morning and lapses in the promptness of room cleaning.
Overall, the general consensus is that the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge excels in maintaining a clean and comfortable environment for its guests, making it a reliable choice for travelers prioritizing cleanliness.
Staff
The team at the hotel is described as courteous, attentive and always ready to assist with any queries or requests. Specific mentions of standout employees, like the concierge Brendan and Keenan, underscore the personalized and high-quality service guests experience. Additionally, the staff's welcoming attitude and willingness to go the extra mile have left a lasting impression on many visitors, making them feel valued and well-treated.
Overall, the staff's exceptional service and genuine friendliness significantly contribute to the positive experiences of guests at the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge.
Wi-Fi
Spa
However, not all feedback was entirely positive. A few guests found the spa small or disappointing and there were mentions of the spa not adequately explaining their services. Some also noted that the spa's policy of accepting only cash could be inconvenient. Despite this, the spa's overall aesthetics were generally appreciated with some guests highlighting its beautiful setting.
Gym
However, some feedback points to areas that need improvement. There are consistent mentions of broken and outdated equipment, including treadmills and other machines. Reviewers suggest that the gym is in need of modern upgrades and that the decoration is somewhat lacking. Despite being functional, the gym is described by some as small and not entirely fulfilling its potential.
In summary, while the gym at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge serves its purpose for many guests, updates and maintenance would enhance the experience, making it a more valuable asset to the hotel.
Parking
Family
Despite these limitations, the hotel’s location and the helpfulness of the staff are frequently praised, making it a good option for those seeking value for money and a convenient base for family activities. For families that do not require a lot of room space, the hotel provides a clean and enjoyable environment. Overall, it is a favorable choice for family stays, especially if you prioritize location and service over room size.
4 Star
Business
Accessible
Historic
The transformation from an old jail to a contemporary lodging has fascinated many and the story of its conversion adds an interesting dimension to any visit. Guests can read about the history of the main building, allowing them to appreciate the legacy and significance of the structure. Staying here means being part of Cape Town’s storied past, where every corner of the hotel holds echoes of a bygone era.
By blending modern comfort with elements from its days as a prison over 100 years ago, the hotel seamlessly integrates historical importance with contemporary hospitality. This unique juxtaposition has consistently caught the attention of guests who value staying in places with a compelling backstory and preserved historic character.
No, Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge doesn't have any pool.
Yes, a spa is available at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge.
No, Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge.
Yes, Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge has a gym.
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