The Westin Cape Town
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Summary of reviewsThe Westin Cape Town receives strong commendations from guests for its outstanding location, nestled in the heart of Cape Town. Its proximity to the V&A Waterfront and the Cape Town International Convention Centre (CTICC) positions it as an ideal base for both leisure and business travelers with convenient access to world-class amenities, shopping, dining, the harbor and downtown areas. Although a car or taxi might be necessary for optimal convenience, the majority of guests appreciate the walkability of the locale.
Accommodations at The Westin Cape Town are described as spacious, clean and comfortable, contributing to a delightful stay. Guests highlight the modern and lovely decor, large rooms with ample space and high sound insulation for a restful experience. The premium and VIP rooms are especially praised for their luxurious feel and amenities. Despite minor issues like occasional cleanliness lapses, the overall sentiment about the rooms is overwhelmingly positive.
The hotel's breakfast experience is repeatedly praised for its superb variety, delicious options and excellent quality. Guests enjoy the rich and hearty buffet, which caters to various dietary preferences, complemented by outstanding service from friendly and humble staff. Although some suggest improvements for vegetarian options and managing crowded times better, breakfast remains a notable highlight for many.
Dinner experiences are also well-regarded with many praising the delicious and prompt meals, particularly in the Club room lounge. However, some guests express a desire for more menu variety. Despite this, the pleasant dining ambiance and the quality of the food and beverages contribute to a satisfactory dining experience.
The Westin Cape Town stands out for its exceptional cleanliness with guests frequently citing the hotel’s immaculate and well-maintained facilities. The professional staff’s efficiency extends to the maintenance of common areas, the spa, pool and other amenities, thus ensuring a comfortable and hygienic environment.
Staff at the hotel receive widespread acclaim for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. From the front desk to housekeeping, the staff's dedication to outstanding customer service is frequently highlighted, creating a welcoming and memorable stay.
The hotel’s spa is consistently praised for its superb wellness facilities, including a fully glazed sauna with spectacular views, a heated pool and a well-equipped gym. Guests find the spa area to be an inviting retreat, contributing to a rejuvenating and relaxing stay.
The Wi-Fi service, while generally satisfactory, has mixed feedback. Many guests appreciate the fast and reliable connection enhanced by provided routers, although some have noted occasional slowdowns and connectivity issues.
Parking at The Westin Cape Town is generally positively received. Guests appreciate the convenience, ease of parking and the quality of the valet service. While some mention high parking fees, the availability of underground parking and clean facilities add to the positive experience.
Families find The Westin Cape Town to be a delightful destination with its amenities and services catering well to both parents and children. Special touches like cots for young children and gifts of stuffed animals enhance the family-friendly atmosphere, ensuring a memorable stay for all ages.
Overall, The Westin Cape Town is highly recommended for its prime location, comfortable accommodations, exceptional service and comprehensive amenities, making it an excellent choice for experiencing the best of Cape Town.
Categories
Accommodations at The Westin Cape Town are described as spacious, clean and comfortable, contributing to a delightful stay. Guests highlight the modern and lovely decor, large rooms with ample space and high sound insulation for a restful experience. The premium and VIP rooms are especially praised for their luxurious feel and amenities. Despite minor issues like occasional cleanliness lapses, the overall sentiment about the rooms is overwhelmingly positive.
The hotel's breakfast experience is repeatedly praised for its superb variety, delicious options and excellent quality. Guests enjoy the rich and hearty buffet, which caters to various dietary preferences, complemented by outstanding service from friendly and humble staff. Although some suggest improvements for vegetarian options and managing crowded times better, breakfast remains a notable highlight for many.
Dinner experiences are also well-regarded with many praising the delicious and prompt meals, particularly in the Club room lounge. However, some guests express a desire for more menu variety. Despite this, the pleasant dining ambiance and the quality of the food and beverages contribute to a satisfactory dining experience.
The Westin Cape Town stands out for its exceptional cleanliness with guests frequently citing the hotel’s immaculate and well-maintained facilities. The professional staff’s efficiency extends to the maintenance of common areas, the spa, pool and other amenities, thus ensuring a comfortable and hygienic environment.
Staff at the hotel receive widespread acclaim for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. From the front desk to housekeeping, the staff's dedication to outstanding customer service is frequently highlighted, creating a welcoming and memorable stay.
The hotel’s spa is consistently praised for its superb wellness facilities, including a fully glazed sauna with spectacular views, a heated pool and a well-equipped gym. Guests find the spa area to be an inviting retreat, contributing to a rejuvenating and relaxing stay.
The Wi-Fi service, while generally satisfactory, has mixed feedback. Many guests appreciate the fast and reliable connection enhanced by provided routers, although some have noted occasional slowdowns and connectivity issues.
Parking at The Westin Cape Town is generally positively received. Guests appreciate the convenience, ease of parking and the quality of the valet service. While some mention high parking fees, the availability of underground parking and clean facilities add to the positive experience.
Families find The Westin Cape Town to be a delightful destination with its amenities and services catering well to both parents and children. Special touches like cots for young children and gifts of stuffed animals enhance the family-friendly atmosphere, ensuring a memorable stay for all ages.
Overall, The Westin Cape Town is highly recommended for its prime location, comfortable accommodations, exceptional service and comprehensive amenities, making it an excellent choice for experiencing the best of Cape Town.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the vibrant heart of Cape Town, The Westin Cape Town boasts an enviable location that is repeatedly praised by its guests. The hotel’s proximity to the V&A Waterfront makes it an ideal base for exploring the city with many guests appreciating the convenience of a short walk to the area’s world-class amenities, shopping malls and dining options. The location is also noted for being practical and strategic, particularly for those attending conferences at the nearby Cape Town International Convention Centre (CTICC).
The central positioning of the hotel allows easy access to various sightseeing options, including the harbor and downtown areas. Despite some feedback that the location may require a car or taxi for optimal convenience, the majority of reviews highlight the superb position allowing for easy exploration by foot. Additionally, the hotel’s vicinity to the wharf and numerous restaurants enhances its appeal for both business and leisure travelers.
Guests also lauded the level of cleanliness and the comfort of the rooms with many noting the excellent sound insulation. The hotel staff receive consistent praise for their friendliness and efficiency, contributing to an overall welcoming and comfortable atmosphere. Visitors frequently cite the stunning views from their rooms, adding another layer of delight to their stay.
In summary, The Westin Cape Town offers a prime, central location with easy access to major city attractions, complemented by comfortable accommodations and outstanding service, making it a highly recommended choice for travelers looking to experience the best of Cape Town.
The breakfast experience at The Westin Cape Town is overwhelmingly impressive according to guest reviews. Many guests commend the superb variety and delicious options available with specific praise for the egg dishes and fresh fruit served in glasses. The buffet is described as fantastic, rich and hearty, offering something for everyone. The breakfast spread is highly organized, ensuring that the meal is enjoyable and well-catered for. Reviews also highlight the wonderful service provided by the friendly and humble staff, who contribute significantly to a pleasant dining atmosphere.
Despite some minor issues such as the occasional loud piano music and crowded breakfast area, the majority of guests still find the breakfast to be an incredible, outstanding and delightful experience. However, a few reviews mention some areas for improvement, including the need for more variety, especially for vegetarians and better management of busy times to avoid chaos and discomfort.
Overall, The Westin Cape Town's breakfast is highly praised for its tasty and diverse offerings, excellent quality and the impeccable service that accompanies it. Guests often leave feeling satisfied and appreciate the effort put into making the morning meal a highlight of their stay.
The dinner experiences at The Westin Cape Town have generally been well received by guests. Many praised the quality and promptness of the meals, highlighting that the food was delicious, filling and handled well with some particularly enjoying the offerings in the Club room lounge. Guests experienced outstanding dinners with a range of tasty dishes, leading to comments about the overall excellence and flavorful nature of the food.
However, there were some suggestions for improvement. A few guests mentioned the desire for more variety on the dinner menu and noted that the restaurant could benefit from additional food options. Some found the burgers slightly dry and suggested that the kitchen could offer more extensive choices. Despite these critiques, the modern aesthetics of the rooms and the quality of the buffet spread were positively noted. Complimentary drinks and treats added to the overall pleasant dining experience. Thus, while the dinner at The Westin Cape Town is widely enjoyed, there's room for enhancing the menu variety to further satisfy all guests.
The rooms at The Westin Cape Town are consistently described as spacious, clean and comfortable, ensuring a delightful stay. Many guests appreciated the ample size of the rooms with some noting their large dimensions and separate dressing areas. The decor was often described as lovely and modern, contributing to a welcoming atmosphere. Quality beds and sufficient in-room amenities, such as towels, newspapers and flowers, further enhanced the comfort. Premier and VIP room upgrades were particularly praised for their luxurious feel and beautiful furnishings.
While most reviews highlighted exceptional cleanliness, a few guests noted occasional lapses, such as dusty closets and hair in the shower. Room service received mixed feedback with some finding it excellent and others considering it less than ideal.
Overall, the rooms were seen as a standout feature of the hotel with their size, cleanliness and thoughtful decoration leaving a strong positive impression. The combination of modern comfort and well-curated amenities provided an excellent experience for guests.
The Westin Cape Town has garnered commendable praise for its bedding arrangements, which significantly enhance the overall guest experience. Rooms are noted for their spaciousness and cleanliness, contributing to a welcoming ambiance upon arrival. The beds, specifically, receive an overwhelming majority of positive feedback. Guests frequently describe the beds as super comfy, extra-large and exceptionally comfortable with many highlighting the quality of both the mattresses and bedding.
While a few guests found beds too soft for their preference or mentioned a lack of turn-down service, the consensus remains that the sleep experience is superb. The king-size beds, in particular, are a favorite feature, described as feeling almost new and providing exquisite sleep quality. Many guests noted that even their children enjoyed the beds.
Pillows and bedding are often highlighted as being of excellent quality, contributing to an impeccable sleep environment. The comfort provided by the beds was frequently mentioned as a standout part of the stay. Overall, the bedding at The Westin Cape Town seems to live up to the high expectations associated with the hotel's reputation, offering guests a restful and satisfying sleep experience.
The Westin Cape Town impresses guests with its exceptional standards of cleanliness. Visitors consistently highlight the spotless condition of the rooms and the well-maintained facilities. Rooms are described as immaculate, spacious and very comfortable, ensuring a pleasant stay. The hotel offers a clean and safe environment with exceptional hygiene maintained throughout the property. From quick and efficient check-ins to neat and well-kept common areas, the hotel provides a very professional atmosphere. Additionally, clean spa and pool facilities add to the overall positive experience. Guests also appreciate the fantastic breakfast and the friendly, accommodating staff. Overall, The Westin Cape Town exceeds expectations by maintaining top-notch cleanliness and offering a welcoming environment.
Visitors to The Westin Cape Town consistently highlight the exceptional quality of the staff, which significantly contributes to the overall guest experience. According to numerous reviews, the staff is described as friendly, welcoming and incredibly helpful. Their attentiveness and professionalism are frequently praised with special mentions for the excellence in the front desk and concierge services.
Guests often note the staff's remarkable ability to create memorable experiences, such as making anniversaries and honeymoons particularly special. The staff's friendliness extends across all services, from housekeeping to dining, contributing to a warm and pleasant stay. Examples include the kindness and efficiency of receptionists and waitstaff, as well as the helpfulness of the gym staff.
Although there are occasional mentions of delays in service and rare instances of unprofessional behavior, these are far outweighed by the overwhelmingly positive feedback. Visitors commend the staff for going out of their way to assist, providing outstanding customer service and ensuring a perfectly managed experience. Overall, the dedication and kindness of The Westin Cape Town's staff enhance the charm and comfort of the hotel, making it a highly recommended destination for travelers.
The Wi-Fi experience at The Westin Cape Town receives mixed feedback from guests. On the positive side, many found the internet connection to be fast, reliable and a great addition to their stay. Descriptions such as good, strong and ultra-fast were commonly used, highlighting moments when the connection worked seamlessly. The addition of a provided router also enhanced the experience for some, ensuring a constant connection.
However, there were also instances where guests felt the Wi-Fi could be improved. Some reported the internet as being slow, average or even terrible at times with occasional overload issues that hampered connectivity. Despite these occasional lapses, on average, the overall Wi-Fi experience was deemed satisfactory for most guests.
The spa at The Westin Cape Town is consistently highlighted as a standout feature by its guests. With superb wellness facilities, the spa area offers a serene escape complete with a fully glazed sauna on the 19th floor, providing spectacular views. The heated pool, sauna and steam room are commonly mentioned as enjoyable amenities. Guests frequently describe the spa as amazing, wonderful and lovely, appreciating its impressive and stunning facilities. Many also make note of the great gym and the overall excellent wellness experience. The staff receives high praise for their service, contributing to the relaxing atmosphere. From beautiful rooms to a fantastic spa area, The Westin Cape Town ensures a rejuvenating stay for its visitors.
The gym at The Westin Cape Town has garnered numerous positive comments from guests who found it to be well-equipped and well-stocked with great facilities. Located on the 19th floor, it provides stunning views that enhance the fitness experience. Many reviews highlighted the great equipment and the fantastic arrangement of the fitness room and wellness area, which includes a pool and sauna. Guests consistently described the gym as nice, decent and good with some room for additional options. The spa facilities received high praise, implying a comprehensive wellness offering on-site. The overall sentiment is that the gym, along with other wellness facilities, adds significant value to the hotel experience.
The Westin Cape Town boasts a range of impressive pool facilities that have garnered praise from numerous guests. The large and heated outdoor pool area stands out, offering superb and well-maintained amenities. Many have highlighted the gorgeous pool area and the extensive wellness options, including a gym and spa, which contribute to a fulfilling experience.
The indoor pool with a jacuzzi and the spacious outdoor pool with stunning views are notable highlights. Guests particularly enjoy the combination of the hot tub and swimming pool, equating to a refreshing and relaxing experience. Families also find joy in the well-appointed pool areas, especially the impressive heated pool on the 19th floor that provides spectacular views and a perfect temperature.
While some reviews mentioned the need for revisiting the second-floor pool and suggested larger facilities, the overall sentiment remains predominantly positive. The diverse pool options, including the infinity pool and the wellness areas, ensure a remarkable and enjoyable stay.
The Westin Cape Town offers a generally positive parking experience for its guests. Many reviewers highlight the convenience and ease of parking with phrases such as easy parking in basement, good parking and parking was great cropping up frequently. The hotel's valet service also receives favorable mentions with guests appreciating the free valet parking and the quality of customer service provided at the parking area.
Some logistical aspects are particularly appreciated, such as having parking passes for the duration of the stay and being able to park the car underground. The cleanliness of the parking area is another plus point for many visitors.
However, there are some less favorable comments with a few guests noting that parking fees can be high and mentioning the lack of a multi-day valid parking card. Despite these occasional critiques, the general sentiment towards parking at The Westin Cape Town remains positive, making it a convenient feature for those driving to the hotel.
The Westin Cape Town is a delightful destination for families, offering a family-friendly environment and a range of amenities tailored to make family stays enjoyable. Guests consistently highlight the hotel's suitability for families, praising its family-oriented atmosphere and well-kept rooms equipped with excellent beds.
The professional reception staff help to ensure a smooth check-in process, adding to the overall positive experience. Facilities cater to both parents and children with family-friendly amenities making it a relaxing retreat for all ages. The hotel's fully glazed sauna on the 19th floor provides a spectacular view, adding an extra touch of luxury for parents to enjoy.
Children have a fantastic time at The Westin Cape Town. Guests mention that their kids had fun and enjoyed being at the hotel. Special touches, such as providing cots for young children and gifting stuffed animals, contribute to a joyful experience for the little ones. Despite minor booking confusions among family members, these thoughtful gestures make the stay memorable and enjoyable for everyone.
The Westin Cape Town stands out as a great choice for families looking to create lasting memories together, offering both comfort and fun for all ages.
The Westin Cape Town is well-regarded for its five-star facilities and exceptional service. While it might not be the fanciest hotel in its category, it possesses a unique charm that sets it apart. Guests appreciate the economic value compared to European standards with an excellent breakfast and friendly, helpful staff enhancing their stay.
The seamless check-in process, spacious rooms, large bathrooms and super comfortable extra-large double beds contribute significantly to a satisfying experience. The well-maintained facilities and consistently excellent service are frequently highlighted. Overall, the staff makes a positive impression, bolstering the hotel's reputation.
Though there are some discrepancies regarding pricing expectations, the general consensus affirms the five-star standards across all aspects of the stay. Business travelers also find the hotel accommodating to their specific needs, such as providing separate bills. Many guests intend to return and enthusiastically recommend the hotel, asserting that it often exceeds typical five-star expectations.
The Westin Cape Town has garnered favorable feedback from business travelers, who often highlight its suitability for professional needs. The hotel’s location is deemed perfect for conferences and business events, making it an ideal choice for business stays. Visitors frequently describe the facilities as business-friendly and business-oriented, catering specifically to those traveling for work.
Guests appreciate the seamless and informative check-in process, along with the convenient business environment. The meeting room facilities and other business-class amenities are well-received, which enhances the overall experience for those on business trips.
The hotel's overall environment and services contribute to it being a great venue for business travel. Many guests have expressed their intention to return, underscoring the Westin Cape Town's reputation as an excellent selection for business travelers.
The Westin Cape Town receives consistently positive feedback for its accessibility, making it a suitable option for guests with disabilities. Reviewers highlight the accessible facilities and the ease of getting around the hotel. The quality of wheelchair-accessible rooms is well-regarded with guests describing the hotel as very accessible and good for people with disabilities. The general accessibility of the hotel is noted and professional customer service contributes to an excellent overall experience. While some suggest that access could be improved and better options for differently-abled rooms are needed, the majority of guests are very satisfied with their experience.
The Westin Cape Town offers a heated pool that garners consistently high praise from its guests. Many visitors highlight the well-maintained condition of the pool, ensuring a pleasant and clean experience. The heated pool area itself is often described as warm and inviting, providing a comfortable space for relaxation. Families, in particular, appreciate that the heated pool is fun for both adults and kids, making it an excellent choice for those traveling with children. Guests also mention the additional amenities, including a hot tub and jacuzzi, which complement the heated pool facilities and enhance the overall experience. Overall, the heated pool at The Westin Cape Town is a standout feature that contributes significantly to a delightful stay.
The indoor pool at The Westin Cape Town receives frequent praise from guests, who describe it as nice, well-maintained and well-appointed. Its facilities are often highlighted positively, contributing to an overall great indoor pool experience. Some visitors appreciate the pool's heated aspect, emphasizing its comfort. However, it's worth noting that the policy restricting kids from using the jacuzzi and indoor pool has left some guests disappointed. Despite this, the majority consensus views the indoor pool area favorably for its quality and upkeep.
The Westin Cape Town is highly recommended as an ideal destination for honeymooners. Praised for its romantic setting and great location, it is consistently described as the perfect hotel for a honeymoon. Guest reviews highlight the property as a wonderful spot for a romantic getaway, offering clear and secure views that enhance the experience. The hotel caters well to couples, providing a premier room experience that enhances the overall romantic ambiance. Front of house staff receive positive remarks for their friendliness, adding to the welcoming and intimate atmosphere suitable for newlyweds seeking a memorable honeymoon.
Nestled in Cape Town, The Westin exudes a luxurious atmosphere, consistently praised for its very clean and lavish environment. The hotel offers an opulent interior and setting, creating an impression that extends beyond typical 5-star expectations. Visitors consistently remark on the luxurious amenities, accommodations and services, from the high-end finishes and bedding to the first-class care provided, often leading guests to feel like royalty. Descriptions such as 'amazing' and 'classic' further underscore the overall luxury experienced. Many highlight the quietness of the hotel, contributing to a serene yet indulgent stay. The consistent attention to detail and the array of world-class facilities leave a lasting impression of ultimate luxury.
The Westin Cape Town presents itself as an ideal destination for those seeking a romantic retreat. Many guests have praised its romantic ambiance and setting, making it perfect for couple getaways. The hotel's cozy and intimate atmosphere enhances the romantic experience with thoughtful touches such as roses, chocolates and sparkling wine adding to the charm. Couples celebrating special occasions like anniversaries have found the personal notes and gestures from the hotel particularly delightful. Guests have had a truly fantastic experience, enjoying romantic dinners and a warm, inviting décor that helped them feel connected and relaxed during their stay. The overall romantic vibe and special amenities make it a wonderful choice for those looking to enjoy quality time together.
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Location
The central positioning of the hotel allows easy access to various sightseeing options, including the harbor and downtown areas. Despite some feedback that the location may require a car or taxi for optimal convenience, the majority of reviews highlight the superb position allowing for easy exploration by foot. Additionally, the hotel’s vicinity to the wharf and numerous restaurants enhances its appeal for both business and leisure travelers.
Guests also lauded the level of cleanliness and the comfort of the rooms with many noting the excellent sound insulation. The hotel staff receive consistent praise for their friendliness and efficiency, contributing to an overall welcoming and comfortable atmosphere. Visitors frequently cite the stunning views from their rooms, adding another layer of delight to their stay.
In summary, The Westin Cape Town offers a prime, central location with easy access to major city attractions, complemented by comfortable accommodations and outstanding service, making it a highly recommended choice for travelers looking to experience the best of Cape Town.
Breakfast
Despite some minor issues such as the occasional loud piano music and crowded breakfast area, the majority of guests still find the breakfast to be an incredible, outstanding and delightful experience. However, a few reviews mention some areas for improvement, including the need for more variety, especially for vegetarians and better management of busy times to avoid chaos and discomfort.
Overall, The Westin Cape Town's breakfast is highly praised for its tasty and diverse offerings, excellent quality and the impeccable service that accompanies it. Guests often leave feeling satisfied and appreciate the effort put into making the morning meal a highlight of their stay.
Dinner
However, there were some suggestions for improvement. A few guests mentioned the desire for more variety on the dinner menu and noted that the restaurant could benefit from additional food options. Some found the burgers slightly dry and suggested that the kitchen could offer more extensive choices. Despite these critiques, the modern aesthetics of the rooms and the quality of the buffet spread were positively noted. Complimentary drinks and treats added to the overall pleasant dining experience. Thus, while the dinner at The Westin Cape Town is widely enjoyed, there's room for enhancing the menu variety to further satisfy all guests.
Rooms
While most reviews highlighted exceptional cleanliness, a few guests noted occasional lapses, such as dusty closets and hair in the shower. Room service received mixed feedback with some finding it excellent and others considering it less than ideal.
Overall, the rooms were seen as a standout feature of the hotel with their size, cleanliness and thoughtful decoration leaving a strong positive impression. The combination of modern comfort and well-curated amenities provided an excellent experience for guests.
Beds
While a few guests found beds too soft for their preference or mentioned a lack of turn-down service, the consensus remains that the sleep experience is superb. The king-size beds, in particular, are a favorite feature, described as feeling almost new and providing exquisite sleep quality. Many guests noted that even their children enjoyed the beds.
Pillows and bedding are often highlighted as being of excellent quality, contributing to an impeccable sleep environment. The comfort provided by the beds was frequently mentioned as a standout part of the stay. Overall, the bedding at The Westin Cape Town seems to live up to the high expectations associated with the hotel's reputation, offering guests a restful and satisfying sleep experience.
Cleanliness
Staff
Guests often note the staff's remarkable ability to create memorable experiences, such as making anniversaries and honeymoons particularly special. The staff's friendliness extends across all services, from housekeeping to dining, contributing to a warm and pleasant stay. Examples include the kindness and efficiency of receptionists and waitstaff, as well as the helpfulness of the gym staff.
Although there are occasional mentions of delays in service and rare instances of unprofessional behavior, these are far outweighed by the overwhelmingly positive feedback. Visitors commend the staff for going out of their way to assist, providing outstanding customer service and ensuring a perfectly managed experience. Overall, the dedication and kindness of The Westin Cape Town's staff enhance the charm and comfort of the hotel, making it a highly recommended destination for travelers.
Wi-Fi
However, there were also instances where guests felt the Wi-Fi could be improved. Some reported the internet as being slow, average or even terrible at times with occasional overload issues that hampered connectivity. Despite these occasional lapses, on average, the overall Wi-Fi experience was deemed satisfactory for most guests.
Spa
Gym
Pool
The indoor pool with a jacuzzi and the spacious outdoor pool with stunning views are notable highlights. Guests particularly enjoy the combination of the hot tub and swimming pool, equating to a refreshing and relaxing experience. Families also find joy in the well-appointed pool areas, especially the impressive heated pool on the 19th floor that provides spectacular views and a perfect temperature.
While some reviews mentioned the need for revisiting the second-floor pool and suggested larger facilities, the overall sentiment remains predominantly positive. The diverse pool options, including the infinity pool and the wellness areas, ensure a remarkable and enjoyable stay.
Parking
Some logistical aspects are particularly appreciated, such as having parking passes for the duration of the stay and being able to park the car underground. The cleanliness of the parking area is another plus point for many visitors.
However, there are some less favorable comments with a few guests noting that parking fees can be high and mentioning the lack of a multi-day valid parking card. Despite these occasional critiques, the general sentiment towards parking at The Westin Cape Town remains positive, making it a convenient feature for those driving to the hotel.
Family
The professional reception staff help to ensure a smooth check-in process, adding to the overall positive experience. Facilities cater to both parents and children with family-friendly amenities making it a relaxing retreat for all ages. The hotel's fully glazed sauna on the 19th floor provides a spectacular view, adding an extra touch of luxury for parents to enjoy.
Children have a fantastic time at The Westin Cape Town. Guests mention that their kids had fun and enjoyed being at the hotel. Special touches, such as providing cots for young children and gifting stuffed animals, contribute to a joyful experience for the little ones. Despite minor booking confusions among family members, these thoughtful gestures make the stay memorable and enjoyable for everyone.
The Westin Cape Town stands out as a great choice for families looking to create lasting memories together, offering both comfort and fun for all ages.
5 Star
The seamless check-in process, spacious rooms, large bathrooms and super comfortable extra-large double beds contribute significantly to a satisfying experience. The well-maintained facilities and consistently excellent service are frequently highlighted. Overall, the staff makes a positive impression, bolstering the hotel's reputation.
Though there are some discrepancies regarding pricing expectations, the general consensus affirms the five-star standards across all aspects of the stay. Business travelers also find the hotel accommodating to their specific needs, such as providing separate bills. Many guests intend to return and enthusiastically recommend the hotel, asserting that it often exceeds typical five-star expectations.
Business
Guests appreciate the seamless and informative check-in process, along with the convenient business environment. The meeting room facilities and other business-class amenities are well-received, which enhances the overall experience for those on business trips.
The hotel's overall environment and services contribute to it being a great venue for business travel. Many guests have expressed their intention to return, underscoring the Westin Cape Town's reputation as an excellent selection for business travelers.
Accessible
Heated Pool
Indoor Pool
Honeymoon
Luxury
Romantic
Yes, The Westin Cape Town has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at The Westin Cape Town.
No, The Westin Cape Town doesn't allow dogs.
Yes, parking facilities are available at The Westin Cape Town.
Yes, The Westin Cape Town has a gym.
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