Hotel Santa Gilla

Capoterra 39.15546800, 9.01950200 , Via Ustica 13 (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Santa Gilla offers a serene escape in Sardinia, notable for its tranquil location near a pleasant beach and surrounded by lush greenery. The hotel's proximity to Cagliari and various beaches makes it an excellent choice for travelers with cars looking to explore the southern coast. Nature enthusiasts will appreciate the nearby lagoon and natural park, home to flamingos. Though situated in an industrial area that some find unattractive and isolated, the location is a peaceful retreat away from crowded tourist spots.

Breakfast at Hotel Santa Gilla generally receives high marks for its extensive variety and quality, including fresh and abundant choices, along with Sardinian specialties. Guest reviews consistently highlight the cleanliness and friendly service during breakfast, adding to its excellent value. While there are some areas for improvement, particularly in consistency and product quality, the overall breakfast experience is commendable.

Dinner offerings at the hotel are praised for quality, particularly during special occasions, despite some guests finding the cost high and the selection limited. The rooms at Hotel Santa Gilla are a standout feature, frequently described as spacious, comfortable and impeccably clean. Modern amenities, comfortable furnishings and generous outdoor spaces contribute to an overall positive experience, although some guests noted the decor could use an update.

Cleanliness is a strong point across the hotel with both rooms and common areas maintained to high standards. The pool area receives high praise for its beauty, size and serene ambiance, complemented by well-maintained gardens. This inviting outdoor space is perfect for relaxation.

The hotel's staff is frequently lauded for their friendliness, helpfulness and professionalism, contributing significantly to the positive guest experience. The Wi-Fi service is generally reliable, although some inconsistencies were noted, particularly in certain rooms.

Families will find Hotel Santa Gilla accommodating with a family-friendly pool area and pet-friendly policies. The comfortable beds, spacious rooms and overall inviting atmosphere make it a pleasant stay for all guests. However, some reviews suggest that the hotel falls short of a true 4-star standard with recommendations for updates and improvements to meet higher expectations. Despite these critiques, the hotel's value for money is seen as excellent, making it a solid choice for a relaxing Sardinian getaway.
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Luxury Hotel

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Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  

Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, During the booking process
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Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  

Location of the pool: Outdoor pool
Answers last updated by Hotel Santa Gilla

Hotel with Free Wi-Fi

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4-Star Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types
Classic Double or Twin Room Air-conditioned room with a balcony or patio and an LCD TV. Some of these rooms may have a bathroom for disable people. Please specify bed preference when booking.

Junior Suite with Balcony This junior suite comes with a bathrobe and slippers and has a seating area and balcony. It offers a view of Santa Gilla Lagoon.

Two Connecting Rooms Air-conditioned rom with a balcony or patio and an LCD TV. Please specify bed preference when booking.

Triple Room Air-conditioned rom with a balcony or patio and an LCD TV. Some of these rooms may have a bathroom for disable people. Please specify bed preference when booking. This room cannot accommodate extra beds.

Superior Double or Twin Room Spacious, air-conditioned room with balcony or patio and an LCD TV. Some have views of the pool or lagoon.

About Hotel Santa Gilla
License: IT092011A1000F2801
Guest Reviews
8.3
Very Good
Location
Hotel Santa Gilla offers a serene escape situated in a quiet location close to a pleasant beach. The hotel is strategically positioned for guests with cars, making it an ideal base to explore the southern coast of Sardinia and its beautiful beaches, including Chia. Its proximity to Cagliari, just a 10-20 minute drive and about 20 minutes from the airport, significantly adds to its convenience.

Nature enthusiasts will appreciate the close encounter with flamingos in the nearby lagoon and natural park. Additionally, the hotel is surrounded by greenery, presenting a tranquil environment perfect for relaxation. It is also close to a well-stocked shopping center and several restaurants, ensuring that guests have easy access to needed amenities.

However, the hotel is located in an industrial area, which some guests found to be rather unattractive and somewhat remote. The area lacks vibrant tourist attractions and can be considered isolated with limited public transport. Nonetheless, it serves as a peaceful retreat away from the hustle and bustle of daily life, recommended for those looking to unwind and enjoy nature.

Breakfast
Hotel Santa Gilla has garnered mixed reviews about its breakfast offerings. Positive feedback highlights the extensive variety and quality of the breakfast options with many guests praising the delicious and diverse selection available. The breakfast buffet boasts an impressive range of choices, including croissants, tarts, cakes, fruits, eggs, sausages, ham, vegetables, yogurts, cereals and muesli. Some guests were particularly pleased with the inclusion of Sardinian specialties and the abundance of fresh food. The breakfast is often described as hearty, rich and generous, providing a substantial start to the day.

Numerous reviews emphasize the cleanliness, friendly service and the scenic views of marshlands enjoyed during breakfast. The hotel's breakfast is frequently noted for being plentiful with many remarking on its excellent value and the overall quality of the food.

However, there are also some criticisms with a few guests finding the breakfast to be simple or lacking in certain areas. Some reviewers mentioned that the breakfast could be more varied and that the quality of certain products, like sausages and bakery items, was not up to the standards expected from a four-star hotel. Additionally, there were comments about the breakfast feeling mass-processed and some dissatisfaction with the limited and monotonous offerings, particularly during the pandemic with restricted self-service.

Overall, while the breakfast at Hotel Santa Gilla is well-regarded for its vast variety and delicious offerings, there is room for improvement in terms of consistency and quality to better meet all guests' expectations.

Dinner
Hotel Santa Gilla has earned a mixed reception regarding their dinner offerings. Guests commend the quality of the meals, often describing the food as amazing and very good. The evening buffet, in particular, receives praise with remarks on its surprisingly good quality and well-organized structure, especially during special occasions like Ferragosto. Both breakfast and dinner have been noted for their excellent quality and variety, appealing to many diners.

However, some guests express dissatisfaction, highlighting issues such as the high cost of dinner which some find expensive for the quality and variety offered. The selection in the evening buffet is often described as limited and a few reviews mention that the menu can be confusing and lacks sufficient options. Moreover, there are remarks about the dinnerware being unrefined and concerns over the restaurant not being available without prior notice upon arrival.

Overall, while the hotel receives accolades for the food quality and specific meal occasions, the consistency and value for the price are points where there is room for improvement.

Rooms
Hotel Santa Gilla offers an exceptional experience when it comes to room accommodations, based on guest reviews. The rooms consistently receive accolades for their cleanliness, comfort and spaciousness. Many guests noted that the rooms were larger than standard hotel offerings and often included generous outdoor spaces like balconies and terraces, providing lovely views of the garden and pool.

Visitors have praised the rooms for being well-equipped with modern amenities and comfortable furnishings. The rooms also come with ample storage, comfortable beds and good air conditioning, which add to the overall positive experience. Despite some comments about the facility being somewhat older, the property appears to be well-maintained.

Guests particularly appreciated the room upgrades to superior suites, which were described as both clean and comfortable. The facilities, including large bathrooms and cozy beddings, were frequently highlighted. Many noticed the hotel’s dedication to impeccable room cleanliness and well-soundproofed spaces, ensuring a great night's sleep.

While some guests found the decor to be a bit outdated and mentioned a lack of privacy between balconies, the overall feedback remained highly favorable. The blend of spacious, tidy and well-lit rooms, combined with friendly and accommodating staff, makes Hotel Santa Gilla stand out as a top choice for travelers seeking a comfortable and relaxing stay.

Beds
Hotel Santa Gilla offers a generally positive experience when it comes to the comfort of its beds. Guests frequently describe the beds as very comfortable with many highlighting the beds as large and providing excellent rest. The mattresses are described as firm and springy, particularly appreciated by those preferring more support. The bedding is also noted as comfortable, adding to the overall positive sleep experiences.

However, not all guests found the bedding perfect with a few mentioning that the mattresses were a bit on the hard side or that the double beds had an inconvenient space between the mattresses. Despite these occasional remarks, the consensus is that the rooms are spacious, clean and provide good comfort for a restful night's sleep. The overall combination of comfortable beds, spacious rooms and inviting atmosphere makes for a pleasant stay at Hotel Santa Gilla.

Cleanliness
Hotel Santa Gilla consistently impresses guests with its exceptional cleanliness and meticulous maintenance. Visitors frequently highlight the spotless rooms, emphasizing their spaciousness and meticulous daily cleaning service. Both the rooms and the common areas are held to high standards with the cleanliness consistently exceeding expectations.

The pool, despite some minor maintenance issues, is also cited as clean and relaxing. Guests appreciate the well-maintained environment throughout the hotel complex, which combines Sardinian style with modern comforts. The structure is often described as spotless with guests noting the hotel's continuous efforts to uphold its immaculate condition.

In addition to cleanliness, travelers also commend the varied and high-quality breakfast offerings and the friendly service. Overall, Hotel Santa Gilla earns high marks for creating a clean, comfortable and welcoming stay, ensuring that guests enjoy a well-cared-for environment.

Staff
Hotel Santa Gilla boasts an exceptional team of staff who consistently impress guests with their friendliness, helpfulness and professionalism. From the moment of arrival, visitors are greeted with warmth and courtesy, ensuring a pleasant and welcoming atmosphere throughout their stay. The dedication to excellent service is evident with many reviews highlighting the staff’s attentiveness and willingness to assist with any needs.

Guests frequently commend the staff for their smiling faces and kind demeanor, whether at the reception, during breakfast or around the pool. The staff’s ability to provide valuable advice and support adds to the overall positive experience at the hotel. Many reviews reflect a high standard of service, noting the impeccable and attentive nature of the team.

The combination of professional conduct and a personal touch sets the staff of Hotel Santa Gilla apart. Their commitment to ensuring a pleasant stay is clear with numerous mentions of the staff being incredibly polite, accommodating and always ready to offer assistance. Overall, the staff’s efforts significantly contribute to making Hotel Santa Gilla a memorable and enjoyable destination for its guests.

Wi-Fi
Hotel Santa Gilla offers a generally reliable Wi-Fi experience with many guests praising the quality of the internet connection. Descriptions such as "perfect wifi," "exceptional wifi connection," and "fast internet" highlight the strengths of the hotel's service. Some reviews do note inconsistencies, particularly with room-specific internet issues like "poor internet in the room" and instances where the "Wi-Fi in the room didn't work." Despite these occasional drawbacks, the overarching sentiment remains positive with numerous guests affirming the "good Wi-Fi" available throughout the property.

Pool
The pool area at Hotel Santa Gilla consistently receives high praise from guests, highlighting its beauty, size and overall ambiance. The garden surrounding the pool is often described as beautiful, well-maintained and refreshing, creating a serene backdrop for relaxation. The pool itself is noted for being large and clean with sufficient loungers and umbrellas to accommodate guests comfortably. Visitors appreciate the pleasant temperature of the water and the tranquil atmosphere the pool area provides.

Moreover, the appropriate number of sunbeds and the reliable condition of the pool contribute to a positive guest experience. The outdoor space adjacent to the pool, featuring lush greenery, offers an inviting place to lounge and unwind. Some reviews mention the pool area being nearly exclusive at times, enhancing the peaceful vibe.

Overall, Hotel Santa Gilla's pool and garden area stand out as a top feature, offering guests a splendid place to relax amid a beautifully maintained environment.

Family
Hotel Santa Gilla offers a family-friendly environment, making it a good option for those traveling with children. The hotel boasts a nice pool area that is particularly suitable for families, providing a refreshing spot for both kids and parents to relax. The pet-friendly area enhances the outdoor space by accommodating both pets and children, ensuring that families can enjoy their time together without any restrictions. The staff goes above and beyond, showing exceptional service such as arranging for forgotten items to be sent back home. Despite various Covid-19 restrictions, the hotel maintains a high standard of service.

4 Star
Hotel Santa Gilla presents itself as a 4-star establishment, but guests have noted discrepancies in their experiences. While some feel it matches the 4-star standard, many mention that the hotel lacks the expected amenities and attention to detail typical of a true 4-star rating. The interior is cited as needing investment and updates to meet guests' expectations. Additionally, some reviews highlight that the hotel feels closer to a solid 3-star rather than a 4-star standard, particularly in terms of overall appearance and service. Though the food quality received mixed feedback, the value for money, when compared to other higher-rated hotels in Sardinia, is considered excellent. Overall, while Hotel Santa Gilla has potential and certain advantageous aspects, it seems to fall short of fulfilling the complete 4-star experience as anticipated by its guests.


Yes, Hotel Santa Gilla has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hotel Santa Gilla.

Yes, Hotel Santa Gilla welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Hotel Santa Gilla.

Yes, Hotel Santa Gilla has a gym.

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