First Hotel Malpensa
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Summary of reviewsFirst Hotel Malpensa is strategically positioned near Milan Malpensa Airport, making it highly convenient for travelers with early flights or short layovers. The reliable and frequent shuttle service and the quiet environment despite the airport's proximity are frequently praised, providing guests with a hassle-free and restful stay. Additionally, secure parking and nearby local restaurant options further enhance its appeal.
The breakfast receives positive feedback for its quality, variety and service, offering a rich buffet with options to cater to different preferences, including gluten-free choices. Dinner is highly recommended at a nearby restaurant, known for its delicious and reasonably priced Italian cuisine. The adjacent pizzeria provides a cozy dining atmosphere and remains open late, making it a convenient alternative to an on-site restaurant.
Rooms at First Hotel Malpensa are consistently described as clean, comfortable and spacious. Many guests appreciate the modern furnishings and the amenities provided, such as coffee machines and air conditioning, contributing to a cozy and relaxing atmosphere. A few guests have noted minor issues such as occasional dated furnishings or compact room sizes, but the general consensus emphasizes comfort and cleanliness.
Guests have high praise for the cleanliness of the entire hotel with rooms and common areas being well-maintained and serviced daily. The staff also consistently receive accolades for their friendliness, professionalism and helpfulness, particularly at the reception and with the shuttle service, adding significantly to the positive experience of the stay.
Wi-Fi connectivity experiences are mixed with some guests praising the reliable and fast internet service while others encountered slow or unreliable connections. On the parking front, ample secure parking options are highly appreciated, offering convenience and peace of mind for travelers leaving their cars.
The hotel's effort to cater to electric vehicle drivers with on-site EV charging stations is positively remarked upon, enhancing its appeal to eco-conscious travelers. Family-friendly facilities and services are another strong point with spacious family rooms and a welcoming atmosphere for children, supported by attentive staff who go out of their way to accommodate family needs.
Beds in the hotel are generally praised for their comfort with many guests noting the quality sleep they received due to comfortable mattresses and pillows. However, some divergence exists regarding the hotel's four-star rating with several guests feeling that certain aspects do not match typical four-star standards, such as the building's dated appearance or instances of inadequate air conditioning.
In summary, First Hotel Malpensa provides a convenient and comfortable stay for travelers, particularly those in transit with its strategic location, supportive staff, clean and restful rooms and reliable services. While there are some areas for improvement, the overall experience is positive, making it a good choice for those needing accommodation near Milan Malpensa Airport.
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The breakfast receives positive feedback for its quality, variety and service, offering a rich buffet with options to cater to different preferences, including gluten-free choices. Dinner is highly recommended at a nearby restaurant, known for its delicious and reasonably priced Italian cuisine. The adjacent pizzeria provides a cozy dining atmosphere and remains open late, making it a convenient alternative to an on-site restaurant.
Rooms at First Hotel Malpensa are consistently described as clean, comfortable and spacious. Many guests appreciate the modern furnishings and the amenities provided, such as coffee machines and air conditioning, contributing to a cozy and relaxing atmosphere. A few guests have noted minor issues such as occasional dated furnishings or compact room sizes, but the general consensus emphasizes comfort and cleanliness.
Guests have high praise for the cleanliness of the entire hotel with rooms and common areas being well-maintained and serviced daily. The staff also consistently receive accolades for their friendliness, professionalism and helpfulness, particularly at the reception and with the shuttle service, adding significantly to the positive experience of the stay.
Wi-Fi connectivity experiences are mixed with some guests praising the reliable and fast internet service while others encountered slow or unreliable connections. On the parking front, ample secure parking options are highly appreciated, offering convenience and peace of mind for travelers leaving their cars.
The hotel's effort to cater to electric vehicle drivers with on-site EV charging stations is positively remarked upon, enhancing its appeal to eco-conscious travelers. Family-friendly facilities and services are another strong point with spacious family rooms and a welcoming atmosphere for children, supported by attentive staff who go out of their way to accommodate family needs.
Beds in the hotel are generally praised for their comfort with many guests noting the quality sleep they received due to comfortable mattresses and pillows. However, some divergence exists regarding the hotel's four-star rating with several guests feeling that certain aspects do not match typical four-star standards, such as the building's dated appearance or instances of inadequate air conditioning.
In summary, First Hotel Malpensa provides a convenient and comfortable stay for travelers, particularly those in transit with its strategic location, supportive staff, clean and restful rooms and reliable services. While there are some areas for improvement, the overall experience is positive, making it a good choice for those needing accommodation near Milan Malpensa Airport.
Hotel with EV Charging Stations
Boutique-style Hotel
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
About First Hotel Malpensa
License: 012123-ALB-00006, IT012123A1WU9JO4MJ
Guest Reviews
Location
Breakfast
On the downside, some guests feel the breakfast could be more varied and offer better value, citing limited options and the additional cost as areas for improvement. A few reviews mention that the breakfast room lacks windows, contributing to a less pleasant dining atmosphere. Despite these critiques, many guests rate the breakfast as a strong point of their stay, appreciating the overall quality and variety for the price.
Dinner
Guests appreciate the variety and quality of food, including good pizza and a wide selection of dishes with both meat and fish. Although some reviews note a lack of dinner options directly within the hotel and express wishes for an on-site restaurant, the nearby eatery is frequently highlighted as a noteworthy alternative with some even describing it as fabulous and exceptional.
For those who might need more variety, another restaurant option a few blocks away is recommended for a slightly different dining experience. Despite the limited number of dining choices in the immediate vicinity, the nearby restaurant manages to leave a positive impression on guests with its authentic Italian meals and convenient location. Overall, while First Hotel Malpensa might benefit from a wider range of dining options, the adjacent restaurant serves as a reliable and pleasant solution for many guests.
Rooms
Several reviews highlight the spacious and airy nature of the rooms, along with well-maintained facilities and functional amenities. Beds are generally described as comfortable and modern features such as coffee machines and air conditioning add to the convenience. Guests also mentioned that the rooms were suitable for brief stays, particularly before or after flights.
However, there are some mixed comments regarding room size and updates. While many guests appreciated the spaciousness, a few found the rooms to be compact or small, particularly those traveling with three people. Some rooms were noted to be outdated or in need of renovation and a few guests experienced issues such as poor ventilation or unpleasant odors.
Despite these occasional drawbacks, the overall sentiment remains positive, emphasizing the comfort, cleanliness and practicality of the rooms at First Hotel Malpensa. The hotel's proximity to a reasonably priced restaurant and secure parking options further enhance its appeal for travelers.
Beds
A substantial number of reviews pointed out that the beds were large with some even describing them as huge. The beds in the rooms were often praised for being both comfy and clean, lending to a comfortable and enjoyable stay. However, a few dissenting opinions noted issues like beds that were too firm or uncomfortable pillows and occasionally there were comments about creaking beds.
Despite isolated criticisms regarding firmness and comfort preferences, the beds at First Hotel Malpensa are largely seen as a highlight of the hotel. Many visitors left noting the quality of sleep they received, thanks to the commendable comfort offered by these beds.
Cleanliness
Guests also appreciate the quiet atmosphere despite the hotel’s proximity to the airport, highlighting clean and soundproof rooms conducive to a restful stay. The staff’s dedication to cleanliness is evident with several comments commending their excellent job in keeping the hotel in pristine condition. Some rooms are described as modern and functional, further enhancing the overall cleanliness experience.
However, a few reviews mention occasional lapses, such as minor issues with bathroom cleanliness, dated furnishings and stray hairs or items left by previous guests. Some feedback also notes small showers and rooms in need of updates. Despite these few negatives, the overwhelming majority of reviews emphasize the hotel's top-notch cleanliness, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
Wi-Fi
However, not all reviews are glowing. Several guests faced issues with the Wi-Fi being slow, unreliable or weak in their rooms and some even noted that the connection process was complicated and annoying. Instances of completely non-functional or spotty Wi-Fi have also been reported, which could be a concern for those who depend on internet access for work or streaming.
Positively, the hotel balances these mixed Wi-Fi experiences with well-organized guest services, a polite and friendly staff and great breakfast options, which contribute significantly to a pleasant stay despite the varied Wi-Fi performance.
Parking
The parking service availability is another highlight with secure and long-term options available for those flying out. Guests have pointed out the convenience of being able to leave their cars for extended periods, whether for a week or even up to ten days. This service extends to affordable rates with some mentions of a charge as low as 7 Euros per day for longer stays.
Besides the ample space and security, the ability to leave the vehicle during holidays makes it a practical choice for many. The parking is not only secure but also convenient for those needing to access the airport, indicating a positive experience with the overall handling and peace of mind provided by the hotel’s parking facilities.
While there were occasional mentions of the parking lot being full, overall, the plentiful and spacious parking options, combined with the affordability and security, make the parking facilities at First Hotel Malpensa a significant advantage for many travelers.
EV charging stations
Family
The staff's kind and helpful attitude towards families, including handling numerous requests, adds to the positive experience. Special touches, such as setting up a baby cot upon arrival and offering snacks to kids, demonstrate their commitment to accommodating family needs.
The hotel's restaurant is another highlight, praised for its excellent food, making dining with children hassle-free. While some found the shuttle service to be a bit pricey, especially for larger families, the overall value and convenience of staying here outweighed this minor drawback.
Overall, First Hotel Malpensa is well-recommended for family stays, providing a comfortable and welcoming environment suitable for families with children, whether for an overnight stop or an early morning flight.
4 Star
The facilities and services are functional, but they don't quite elevate the experience to four-star standards. The building's age is apparent, seemingly unchanged since the 1970s, which might detract from the modern comfort many travelers anticipate. Cleanliness has been another point of contention with several guests noting that for a venue branded as four-star, higher standards were expected.
While the air conditioning works, it doesn't always cool the rooms sufficiently, which is a notable shortcoming. As for the in-room amenities, some guests were surprised by the absence of basic facilities like a kettle, which they assumed would be standard in a four-star hotel.
Despite these drawbacks, there are those who find the hotel to be of good value, particularly considering the cost. However, the overarching sentiment suggests that while the hotel may offer a decent stay, its four-star rating might set expectations a bit too high. Those seeking a luxurious experience aligned with a true four-star property may want to look elsewhere.
Business
Guests highlighted the hotel's efficient staff and the overall organization aimed at accommodating business guests. The rooms are spacious and clean, providing ample space for both work and relaxation. Additionally, fast Wi-Fi is available, crucial for handling business tasks smoothly.
The airport shuttle service, although not included in the room price, was praised for its reliability and efficiency, ensuring a hassle-free transit to and from the terminals within minutes. The fair pricing and availability of good breakfast options add to the convenience for those looking for a practical, business-friendly hotel. Overall, First Hotel Malpensa comes highly recommended for business travelers seeking a convenient and comfortable stay near the airport.
Accessible
Guests commented on the seamless access to lifts and highlighted the simplicity of navigating the hotel's layout. The hotel also provides impeccable service through its free shuttle service, which has received high praise for its reliability and accessibility. Although the shuttle doesn't operate between 12 am and 4 am, taxis are available for transport during these hours. Additionally, the shuttle offers transport assistance to and from accessible airport locations, making early flights from Malpensa more manageable for travelers with disabilities. The accessible restaurant further enhances the overall experience, ensuring that dining is as convenient as the other aspects of the stay.
Boutique-Style
Dog Friendly
No, First Hotel Malpensa doesn't have any pool.
No, a spa isn't available at First Hotel Malpensa.
Yes, First Hotel Malpensa welcomes dogs.
Yes, parking facilities are available at First Hotel Malpensa.
No, First Hotel Malpensa doesn't have a gym.
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