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Grand Hotel Vanvitelli

Caserta , Viale Carlo Iii (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Vanvitelli draws commendation across various aspects, highlighting a generally positive experience for its guests.

Conveniently located near major transport routes, the hotel provides easy access to significant attractions like the Royal Palace of Caserta and the Amalfi Coast. Ample and secure parking facilities enhance this convenience, despite the industrial surroundings. The opulent structure and effective noise insulation counterbalance the less appealing exterior, making it an attractive option for travelers.

The breakfast service is highly praised for its variety and quality with many guests enjoying the delicious selection of sweet and savory options, including gluten-free products. The restaurant dining experience follows suit with guests appreciating the beautifully presented and tasty dishes. However, some find the menu limited and the prices high.

Rooms are spacious, comfortable and luxurious, drawing positive comparisons to the Royal Palace’s decor. Cleanliness is generally upheld with efficient daily room service, though minor issues such as outdated furniture and occasional noise disruptions are noted.

Guests laud the staff for their professionalism, friendliness and readiness to assist, particularly highlighting individuals who go above and beyond. A few inconsistencies in service quality and training are mentioned but do not detract significantly from the overall positive sentiment.

WiFi service experiences mixed reviews with some guests enjoying excellent connectivity, while others face challenges with stability and coverage. The spa, on the other hand, receives stellar reviews for its well-maintained facilities, quality treatments and relaxing atmosphere, contributing to a memorable stay.

The gym is found adequate by some guests, offering necessary equipment and cleanliness, though others mention issues such as high temperatures, outdated and limited equipment and broken machines. The pool facilities, including both indoor and outdoor options, are celebrated for their inviting and relaxing ambiance despite occasional maintenance lapses.

Overall, Grand Hotel Vanvitelli presents a well-rounded and luxurious experience, fitting for both leisure and business travelers, looking for comfort, excellent service and strategic location despite a few minor areas for improvement.
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Categories

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room Some of these rooms have views of the garden and swimming pool. A balcony is available in some rooms depending on availability.

Double Room (1 Adult) Some of these welcoming rooms have views of the garden and swimming pool.

Superior Double Room Superior rooms are bright and spacious, with quality amenities. Some overlook the garden and swimming pool.

Triple Room These are spacious rooms, some of which overlook the garden and swimming pool.

Suite These suites are spacious and bright, with top-quality services.

Junior Suite These suites are spacious and bright, with top-quality services.

Family Room (2 Adults + 2 Children) These rooms can accommodate 2 adults and 2 children under the age of 6

Quadruple Room The quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 3 beds.

Double or Twin Room with Spa Access This room includes one free entrance at the spa for 2 hours per night.

Single Room with Spa Access This room includes one free entrance at the spa for 2 hours per night.

About Grand Hotel Vanvitelli

License: 15061104ALB0002, IT061104A1DPAOXZQM

Guest Reviews

8.5

Very Good

Location

Situated conveniently near major transport routes, Grand Hotel Vanvitelli is strategically positioned just a short drive from the Royal Palace of Caserta, making it an excellent base for exploring this historic landmark. Guests appreciate its accessibility from the highway with ample parking available, which is particularly advantageous for those traveling by car. The hotel's proximity to Naples, the Amalfi Coast and various shopping outlets also adds to its appeal, providing diverse options for both sightseeing and shopping.

Though the surrounding area is industrial, the hotel's beautiful, opulent structure and noise insulation enhance the overall experience for visitors. Some guests noted that it might not be ideal to reach the city center without a vehicle, yet the location remains beneficial for commuting and business trips. The private gated parking adds a layer of security, ensuring peace of mind for travelers. While the exterior environment might seem less appealing, the strategic location offsets this minor drawback, making Grand Hotel Vanvitelli a practical choice for those aiming to visit significant attractions and navigate the region efficiently.

Breakfast

'Grand Hotel Vanvitelli' offers a breakfast experience with a variety of responses from guests, although the majority are positive. Many reviewers highlight the breakfast as abundant, varied and of excellent quality, featuring both sweet and savory options. Terms like delicious, superb and exceptional frequently appear, indicating a general satisfaction with the meals provided. The hotel’s buffet is noted for being ample, well-stocked and maintaining high quality, including specific praises for the pastries, local products and wide selection available until a suitable time.

Guests appreciate the pleasant location and cleanliness of the breakfast area and some specifically mention the inclusion of gluten-free products, which adds to the variety. The staff during breakfast generally receives positive remarks for being friendly, helpful and professional, enhancing the guest experience.

However, there are some criticisms. A few reviewers expected more local specialties and fresher items, such as vegetables and fruits. Occasional mentions of poorly organized service, limited options and instances of stale or pre-packaged food indicate areas for improvement. Some guests felt the breakfast was not on par with the hotel’s four-star rating and noted that the selection could have been more diverse. Despite these critiques, the overall consensus leans towards a satisfying and enjoyable breakfast experience.

Dinner

The dining experience at Grand Hotel Vanvitelli's restaurant generally receives positive feedback, highlighting the good quality cuisine and service. Many guests describe the food as delicious with satisfying and beautifully presented dishes. The breakfast and dinner options are frequently praised for their excellence and some even call out specific meals, such as carbonara, as particularly outstanding. The restaurant staff is often commended for their professionalism and the overall atmosphere is considered elegant and enjoyable.

However, not all reviews are entirely positive. Some guests found the menu options limited and occasionally the food did not meet their expectations. Issues such as indifferent or unfriendly service were pointed out by a few and there were complaints about the high prices compared to the quality provided. Additionally, some diners mentioned organizational issues, such as the absence of tablecloths or being rushed through their meals.

Despite these mixed reviews, the restaurant remains a convenient and generally well-regarded dining option within the hotel, often adding to the overall pleasant experience of the stay. It seems particularly well-suited for those who appreciate high-quality cuisine in a charming setting, even though it may come with a steeper price tag.

Rooms

The rooms at Grand Hotel Vanvitelli are widely praised for their spaciousness and comfort. Many guests highlight the large and well-maintained rooms, describing them as clean, elegant and luxurious. Comfortable beds and high-quality furnishings also contribute to a positive stay. Several reviews note the rooms are beautifully designed with some likening the decor to that of the Royal Palace of Caserta.

However, the hotel also shows signs of age. Some guests mention outdated furniture, maintenance issues and a need for overall updates. Noise from both the outside and adjoining rooms occasionally disrupts the otherwise pleasant experience. Despite these drawbacks, the junior suites and upgraded rooms stand out positively, offering extra space and comfort.

Cleanliness in general receives favorable remarks, though there are instances where housekeeping could be more consistent. The bathrooms, while often large and comfortable, sometimes suffer from minor maintenance problems such as clogged shower heads and non-functioning ventilation systems.

Overall, the rooms at Grand Hotel Vanvitelli impress with their size and luxurious feel, but some areas are in need of refurbishment to fully meet the standards expected of such a grand establishment.

Beds

The beds at the Grand Hotel Vanvitelli impress guests with their comfort and spaciousness. Numerous reviews commend the large, comfy and king-size beds, highlighting the excellent mattresses and soft linens that contribute to a restful night's sleep. Many found the rooms and beds to be very comfortable, emphasizing the high-quality bedding and comfortable mattress materials like memory foam. The hotel's thoughtful inclusion of a variety of pillows ensures that guests can customize their sleep experience to their liking.

Despite the overwhelmingly positive feedback, a few guests noted minor issues such as the absence of power outlets near the bed and occasional discomfort with mattress hardness. Some reviews mentioned that double beds joined by two single mattresses were less ideal than a single unit. There were sporadic mentions of outdated or uncomfortable beds, but these were exceptions rather than the rule.

Overall, guests of Grand Hotel Vanvitelli tend to find the beds exceptionally comfortable, contributing to a pleasant and restful stay. The spacious rooms add to the overall comfort, allowing guests to enjoy both a good night's sleep and a relaxing environment.

Cleanliness

The Grand Hotel Vanvitelli receives mixed feedback regarding its cleanliness with many positive remarks highlighting the pristine condition of various areas. Guests frequently commend the hotel for its meticulous cleanliness and well-maintained structure, emphasizing that the rooms are clean, spacious and generally very clean. Regular and efficient room cleaning services are often noted, including spotless, well-organized rooms and common areas. The hotel's cleanliness extends to its beautifully decorated exteriors, welcoming environment and sterilized surfaces, making for an overall clean and safe stay.

However, some criticisms emerge regarding specific areas and details. While many praise the immaculate state of the rooms, others point out lapses in cleanliness, such as outdated furniture, dusty carpets, mold in bathrooms and neglected areas like the pool. Some guests mention that certain rooms were not cleaned properly or had unpleasant odors. Issues such as stained fixtures, unclean showers and insufficient cleaning services were also noted. Despite these critiques, the effective daily room service and attentive cleaning staff often ensure a satisfactory level of cleanliness.

Staff

The reviews for the staff at Grand Hotel Vanvitelli reflect an overall positive experience with a focus on friendly, professional and helpful service. Guests consistently praised the reception staff as particularly welcoming and polite. Many noted the staff's efficiency, attentiveness and competence across various hotel services including the dining room and spa.

Highlights include mentions of specific staff members who went above and beyond, such as Luciano at the bar and Antonella at the front desk. This personalized service contributed to an overall pleasant stay for many visitors. The cleaning staff received commendations for their thoroughness and the breakfast service was described as meticulous, although some found it lacking for a 4-star hotel.

Guests frequently used words like courteous, kind and professional to describe their experiences, stating that the staff were always ready to help and made them feel welcome from check-in to check-out. The empathetic nature of the reception staff and their ability to accommodate different requests were particularly appreciated.

However, there were occasional mentions of unhelpfulness and rudeness, pointing to inconsistencies in staff performance. Some guests felt that staff, particularly at the bar and breakfast, did not always meet customer expectations and were not adequately trained.

Despite these few criticisms, the general consensus is that the Grand Hotel Vanvitelli boasts a team that is friendly, well-prepared and dedicated to providing excellent service, ensuring a warm and welcoming atmosphere for their guests.

Wi-Fi

The WiFi service at Grand Hotel Vanvitelli receives mixed feedback from guests. On the positive side, some guests report that the WiFi is excellent, very fast, efficient throughout the hotel and stable, contributing to a satisfactory stay. Others find the WiFi to be generally decent and useful with a good connection available in certain areas.

However, there are notable criticisms regarding the hotel's WiFi. Guests frequently mention the instability and weak signal of the WiFi with some experiencing poor quality and an inability to connect despite assistance from the hotel staff. Issues such as the WiFi not working in rooms and devices losing internet connection are also reported. These mixed reviews suggest that while some guests may have a seamless and efficient internet experience, others might encounter significant challenges, particularly in accessing stable and robust WiFi in their rooms.

Spa

The spa at Grand Hotel Vanvitelli has received high praise from its guests, who describe it as an unforgettable and truly spectacular experience. Visitors consistently highlight the beautiful, clean and modern facilities, creating an inviting and relaxing atmosphere. The Naboo Spa, in particular, is frequently mentioned as being exceptional with guests noting it as one of the best spas they've encountered in terms of services and quality of treatments.

Couples particularly enjoy the romantic and relaxing ambiance with many recommending the couple's massage as a must-try. The staff are well-prepared, very kind and the spa services in-room are considered wonderful. The spa also offers a range of amenities, including multiple hot tubs and a well-organized wellness path.

While pre-booking is often necessary due to the spa's popularity, those who plan ahead find it very worth the price. Despite a few instances of crowding and occasional maintenance issues, the overall experience is overwhelmingly positive, ensuring well-being and relaxation. The modern, well-maintained facilities, combined with superb management, make it a top choice for many guests.

Gym

The Grand Hotel Vanvitelli's gym facilities receive mixed feedback from guests. On the positive side, the gym is several times described as well-equipped, modern and furnished with all the necessary comforts and equipment. Guests appreciate its cleanliness and find it to be adequately stocked with traditional varieties of exercise machines including treadmills, cross trainers, bicycles and incline benches with a few dumbbells.

However, guests also express concerns about several aspects. A recurring issue is that the gym can be uncomfortably hot with the air conditioning either not working or not being effectively managed by the staff. The fitness room is described as small and outdated by some guests with limited equipment and a number of broken machines. The overall functionality and variety of the equipment seem to disappoint some visitors with reports of waiting times and a general sense of neglect.

Despite these drawbacks, the gym still meets the needs of some guests and the presence of a superb SPA area adds to the overall appeal of the hotel's wellness facilities. The gym experience, while functional for some, could benefit from improvements in equipment maintenance and climate control to better satisfy all visitors.

Pool

The Grand Hotel Vanvitelli offers a variety of pool experiences that have captivated many guests. The hotel features both indoor and outdoor pools, the former being heated, adding comfort for year-round use. Reviews highlight the pool as "great," "outstanding," "beautiful," and "welcoming," making it a notable aspect of the hotel's amenities.

The outdoor pool particularly stands out for its scenic and refreshing ambiance, often described as a "breath of fresh air." It provides a perfect spot for relaxation and leisure, praised for being clean and well-maintained with a pleasant atmosphere.

However, some issues were noted. There were occasional cleanliness lapses, such as mold on the pool edges and instances when the pool area needed a bit more maintenance and renovation. The pool bar faced criticism for slow service and poor hygiene practices. Moreover, access to the pool was sometimes restricted due to private events or maintenance.

Despite some drawbacks, the hotel's pools are generally seen as a relaxing haven, ideal for both leisurely swims and lounging by the water. If a serene and picturesque poolside experience is a priority, this hotel delivers, albeit with minor areas for improvement.

Parking

Grand Hotel Vanvitelli offers an impressive array of parking options, making it highly convenient for guests traveling by car. The hotel boasts ample free parking that is both extensive and easily accessible with numerous secure spots available. Guests appreciate the convenience of parking directly on the premises with options both outdoors and indoors, including well-maintained covered and gated areas. Parking near the entrance and within a secure environment is highly valued, ensuring peace of mind for vehicle owners.

However, the underground parking facilities, while offering extensive space, have received mixed feedback regarding lighting and maintenance. Despite this, the availability of parking is never an issue and the hotel provides both free and paid options, accommodating a variety of preferences. Overall, the parking facilities at Grand Hotel Vanvitelli are well-regarded for their convenience, security and ample space.

Family

Grand Hotel Vanvitelli emerges as a highly favored destination for families, offering a variety of family-oriented facilities and accommodations. Families have noted the spacious and comfortable rooms, specifically mentioning rooms suitable for four people, junior suites designed for family use and clean, well-arranged accommodations. The hotel also caters to the needs of young children with guests appreciating the child-friendly and young child-friendly pools.

Parents have also praised the hotel for being considerate and ensuring a comfortable stay, enjoying family-friendly perks like ample parking, though some did note minor issues such as vehicle dents. While the general atmosphere is accommodating for families, specific areas such as the spa do have restrictions and some guests mentioned proposals for separate spa hours to better cater to families. Overall, the Grand Hotel Vanvitelli is highlighted as an excellent choice for family travel with its extensive kid-friendly amenities and attentive staff.

4 Star

Grand Hotel Vanvitelli presents a mixed experience in line with its four-star rating. On the positive side, many guests praised the high quality of the breakfast and the restaurant, appreciating the superior services and the luxurious decor, particularly in the restaurant and bar areas. Guests enjoyed a high-level hotel experience with a stay that matched the expectation of a four-star establishment.

However, there were several points of concern. The level of attention to detail, room cleanliness and overall maintenance did not meet the four-star standard for some guests. These inconsistencies in service, including long wait times and insufficient capacity at breakfast, detracted from the overall experience. Amenities such as the pool and gym were mentioned as not being adequately regulated and some guests felt the hotel was showing signs of wear and tear.

Despite these issues, some guests still found the hotel suitable for a four-star experience, recognizing the luxury and decor typical of a higher-end establishment. In summary, while Grand Hotel Vanvitelli offers elements of a high-level hotel, the discrepancies in service and maintenance suggest it falls short of consistently delivering the full four-star experience.

Business

'Grand Hotel Vanvitelli' emerges as a prime choice for business travelers, offering a strategic blend of convenience and professionalism. The hotel is lauded for its excellent quality services, impeccable cleanliness and courteous staff, making it ideal for short business trips. Its location is perfectly suited for visiting clients and its business-friendly amenities and efficient services ensure a seamless experience.

The establishment is tailored to meet the needs of working guests with polished and professional business areas, well-equipped rooms and a variety of business items available throughout the hotel. For those needing to host meetings or conferences, the hotel provides functional spaces with excellent soundproofing and clearly marked access points.

While primarily geared towards business, the hotel also offers a cozy, relaxing pool, creating a balance of work and leisure. It's an ideal spot for short stops and passing stays, allowing business travelers to mix functionality with relaxation. With its strategic location and well-thought-out amenities, 'Grand Hotel Vanvitelli' ensures a smooth, efficient and comfortable stay for all business guests.

Accessible

The Grand Hotel Vanvitelli scores highly for accessibility in several aspects, making it a convenient choice for travelers with disabilities. Its close proximity to Caserta and the highway junction, coupled with the spacious layout, enables easy movement around the hotel. Guests have appreciated the well-equipped and accessible rooms, highlighting features such as seats in the showers to aid those with mobility issues and the presence of underground parking. Automatic doors also contribute to hassle-free access across the hotel premises. Staff members are noted for their helpfulness in resolving accessibility concerns, ensuring a more comfortable stay. However, some reviews point out areas needing improvement, such as the limited overall accessibility, rooms that are not easily accessible and a lack of comprehensive accessible facilities. While there are some commendable accessible features, an upgrade in accessibility services could further enhance the guest experience for those with disabilities.

Outdoor Pool

The outdoor pool at Grand Hotel Vanvitelli receives mixed feedback from guests, though overall impressions are positive. It is described as lovely, beautiful and well-maintained, offering a clean and inviting space for a refreshing swim. The pool area is noted for being very clean and enjoyable with some guests highlighting it as particularly ideal for afternoons. The outdoor pool also features a solarium, adding to its appeal.

However, a few reviews mentioned that the pool could be on the cold side and was sometimes noisy. Additionally, the presence of a highway nearby might detract from the tranquility for some visitors. Pets are not permitted in the pool area and occasionally, the pool may be unavailable due to private events. Despite these minor drawbacks, the ambiance and cleanliness of the outdoor pool make it a notable feature of the hotel.

Historic

Grand Hotel Vanvitelli offers a unique travel experience by blending history with modern comfort. The architecture of this grand, baroque-style building is fantastic, evoking the elegance of a historic palace. Guests appreciate its slightly retro style and well-preserved historic ambiance, which feels akin to living in a castle or a mini version of the Palace of Caserta. The ancient decor designs and neoclassical features add to the charm, making it feel like a dive into the past with hints of modernity. The hotel's sumptuous architecture and impressive entrance hall are often highlighted, as is the beautiful interior salon resembling royal palaces.

While some areas may feel outdated, most reviews focus on the hotel's beautifully maintained, grand, majestic structure. Guests often describe it as an upscale, classic hotel with an appealing blend of antique and modern premises. The historic charm and elegance, along with professional and kind staff, make staying here an enchanting experience. The building's style and furnishings, reminiscent of an old palace, further add to its historical charm.

Overall, Grand Hotel Vanvitelli stands out as a beautifully preserved historic landmark, offering a charming ambiance and a touch of royal elegance, perfect for those looking to dive into a piece of history while enjoying comfortable modern amenities.

Honeymoon

Grand Hotel Vanvitelli is an ideal destination for honeymooners, offering a fitting and romantic ambiance for their special trip. Guests have experienced great value for money with luxurious decor enhancing the overall experience. The hotel has been noted for thoughtful gestures, such as complimentary room upgrades and late checkouts without extra charge, making it a perfect spot for a memorable honeymoon or anniversary celebration. Whether it’s a weekend getaway or an extended stay, the hotel provides excellent services specifically tailored for honeymooners.

Romantic

The Grand Hotel Vanvitelli offers an enchanting escape perfect for couples seeking a romantic getaway. The elegant rooms and calming ambiance create a romantic atmosphere that envelops guests from the moment they arrive. The hotel's romantic location, coupled with its scenic surroundings and historical charm, makes it feel like taking a dive into the past.

The hotel boasts a romantic restaurant and bar where couples can enjoy intimate dinners and cocktails, adding a magical twist to their stay. The spa area, noted for its relaxing and romantic setting, is ideal for couples looking to unwind together. Experiences throughout the hotel are designed with romance in mind, making it an ideal place for a romantic weekend or a special night as a couple.

The Grand Hotel Vanvitelli's romantic atmosphere appeals to couples looking for both relaxation and adventure with plenty of romantic locations around to explore. From the romantic ambiance of the hotel to its adventurous surprises, it provides a perfect blend for anyone looking to create unforgettable romantic memories.

Dog Friendly

Grand Hotel Vanvitelli offers a mixed experience when it comes to dog-friendly facilities and services. There are notable positives, such as the allowance of dogs and the presence of nearby dog-friendly restaurants, including excellent Neapolitan trattorias and pizzerias. Guests traveling with small dogs found that the hotel made them feel welcome and comfortable. However, the hotel's overall dog policy appears to be lacking in strict enforcement, leading to instances of uncontrolled dogs causing issues for some visitors.

The additional cost for bringing a dog is considered excessive, especially given the lack of additional services provided for pets. Reception staff initially appeared friendly but showed a change in attitude upon noticing a dog booking, directing dog owners to a different building. Despite these challenges, the hotel still allowed dogs and some guests appreciated the basic dog-welcoming attitude.

Yes, Grand Hotel Vanvitelli has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Hotel Vanvitelli.

Yes, Grand Hotel Vanvitelli welcomes dogs.

No, parking facilities aren't available at Grand Hotel Vanvitelli.

Yes, Grand Hotel Vanvitelli has a gym.

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