Quest Hotel & Conference Center Cebu

Cebu City 10.31959500, 123.90311900 , Archbishop Reyes Avenue (Show on Map)
8.5
Very Good


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Summary of reviewsQuest Hotel & Conference Center Cebu stands out as a premier choice for both business and leisure travelers, largely due to its exceptional central location in Cebu City. Positioned just a short walk from the Ayala Mall, guests can enjoy easy access to a plethora of restaurants, shopping centers and tourist attractions. This prime location makes it convenient for exploring Cebu's bustling urban landscape and benefiting from nearby transportation hubs.

The hotel's breakfast buffet consistently earns high praise for its extensive variety, delicious offerings and affordability. Guests appreciate the diverse selection, which includes both local delicacies and international favorites, making breakfast a memorable part of their stay. Though there are minor issues such as occasional crowds, the breakfast experience is often highlighted as one of the hotel's best aspects.

Dinner options, particularly the buffet, receive generally positive reviews. Guests commend the variety and quality of dishes available with BBQ nights by the pool being a specific highlight. While some found the food overpriced or faced minor quality inconsistencies, the overall sentiment is favorable.

Room reviews are predominantly positive with guests noting the spacious, clean and comfortable accommodations. Many enjoy excellent city views from corner rooms and balconies. Although some rooms are described as slightly outdated and requiring renovation, the majority find them well-maintained and suitably equipped for a pleasant stay.

Cleanliness across the hotel is generally lauded with efficient housekeeping ensuring rooms and common areas remain tidy and hygienic. Some guests point out areas needing improvement, such as occasional issues with outdated amenities and untidy pool areas, but the overall feedback emphasizes a clean and comfortable environment.

The staff at Quest Hotel & Conference Center Cebu receive exceptional praise for their friendliness, professionalism and attentiveness. Specific staff members are frequently mentioned for outstanding service, contributing to a welcoming and pleasant stay. Guests appreciate the efficient service, smooth check-ins and check-outs and small, thoughtful gestures that enhance their experience.

The hotel's WiFi service is mostly reliable with many guests reporting fast and strong connections. However, some inconsistencies and areas for improvement are noted. Despite this, the provision of free WiFi is appreciated.

The onsite spa is highly regarded for its clean facilities, friendly staff and range of services, including convenient in-room massage options. The gym receives mixed reviews with many appreciating the sufficient and clean facilities, though some machinery maintenance issues are noted.

The pool area is frequently praised for being well-maintained, clean and a pleasant spot for relaxation, especially in the evenings. The poolside bar and dining options add to the experience, despite occasional comments about the pool's small size and cleanliness issues.

Parking facilities are highlighted for their convenience, spaciousness and security with free parking and valet service available. This hassle-free parking experience adds to the hotel's overall appeal.

Families find the hotel very accommodating with numerous amenities such as family rooms, cribs and childcare services. The location near Ayala Mall is ideal for family outings and the hotel's overall comfort and family-friendly environment make it a preferred choice for those traveling with children.

Overall, Quest Hotel & Conference Center Cebu excels in delivering a positive guest experience through its strategic location, excellent breakfast offerings, comfortable rooms and exceptional staff service. Despite minor areas for improvement, it remains a highly recommended choice for travelers seeking convenient and pleasant accommodations in Cebu City.
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Hotel for Honeymoon

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Hotel near Nightlife Spots

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3-Star Hotel

Hotel with Swim Up Bar

Room Types
Deluxe Double Room - Leisure Stay This room features either city or pool view. It is fitted with air conditioning, a desk, and a TV with cable channels. A safe and a minibar is also include. The en suite bathroom comes with shower and toilet with bidet, along with free toiletries and a hairdryer.

Premier Double Room - Leisure Stay Fitted with its private balcony, this room offers views of the city. The room has air conditioning, a TV with cable channels, and a safe. The room has an en suite bathroom with shower and toilet.

Junior Suite Double - Leisure Stay Featuring its own living area with a flat-screen cable TV and sofa seating, this room is also offers views of the city. The unit has a safe, a desk, and a minibar. The en suite bathroom comes with shower and toilet with free toiletries and a hairdryer.

Executive Suite Double - Leisure Stay This spacious air-conditioned suite is equipped with a personal safe, a minibar, and a flat-screen TV with cable/satellite channels. The en suite bathroom features shower and free toiletries.

Deluxe Single Room - Leisure Stay Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Premier Single Room - Leisure Stay The single room provides air conditioning, a safe deposit box, a terrace with city views as well as a private bathroom featuring a walk-in shower.

Junior Suite Single - Leisure Stay Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views.

Executive Suite Single - Leisure Stay Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe King Room The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Quest Hotel & Conference Center Cebu earns high praise for its exceptional location, making it a top choice for both business and leisure travelers. Centrally positioned in Cebu City, the hotel offers unparalleled convenience by being just a short walk from the Ayala Mall. Guests benefit from the hotel's proximity to an array of restaurants, shopping centers and tourist attractions, ensuring that everything they need is within easy reach.

The location's accessibility is a consistent highlight, described as perfect, excellent and very good by various reviewers. It allows for easy navigation around the city and is also well-situated near transportation hubs like the airport and ferry terminal. The hotel's position next to major shopping hubs like Ayala Center Cebu provides guests with endless dining, entertainment and shopping options right at their doorstep.

Aside from its premium spot next to the mall, the hotel is nestled in the city center, making it ideal for exploring Cebu's bustling urban landscape. The surrounding area is lively and offers excellent opportunities for evening strolls, nightlife and family-friendly activities.

Overall, Quest Hotel & Conference Center Cebu shines predominantly because of its strategic location, giving guests an advantageous base to experience everything Cebu City has to offer.

Breakfast
Quest Hotel & Conference Center Cebu is frequently praised for its impressive breakfast offerings. The breakfast buffet stands out with its wide variety of choices that cater to different tastes and dietary requirements. Guests repeatedly highlight the vast selection, describing it as extensive, delicious and well-maintained. Many found the breakfast to be a superb start to their day with numerous options, from local delicacies like Taho and dried fish to international favorites, freshly prepared items and diverse patterns of rich, tasty dishes.

Several reviews emphasize the breakfast's affordability relative to its quality and some noted the value in the buffet being included with the room rate. Although there were occasional remarks about the breakfast being somewhat pricey or not meeting everyone's expectations, the overall sentiment remains overwhelmingly positive. Visitors appreciate the combination of good food and excellent service, finding the breakfast to be a memorable part of their stay. Despite minor issues like occasional crowds and long queues, the breakfast experience at Quest Hotel & Conference Center Cebu remains highly recommended and is frequently described as one of the best aspects of the hotel.

Dinner
The dinner options at Quest Hotel & Conference Center Cebu have received mixed reviews from guests, but the overall sentiment leans positively, especially towards the buffet offerings. Many guests found the lunch and dinner buffets good with specific praise for the evening setup and fresh sashimi at Puso Bistro. The buffet variety is highlighted as good with the quality of the food being enjoyable and a particularly commendable array of dishes available.

Several reviewers found the dinner buffet to be a reasonable value and some felt it was a standout feature of their stay. The restaurant services were commended with some describing their dining experience as pleasant and enjoyable. The BBQ nights by the pool drew specific mentions for their outstanding quality and were well-loved by guests.

However, there were instances where the food was considered overpriced and some diners faced issues with the quality, remarking it was sometimes too oily or arrived after long waits. Despite a few negative experiences, such as loud music, subpar steak and some inconsistent meal quality, the general takeaway is that Quest offers diverse and often delicious dinner options that many guests appreciated during their stay.

Rooms
At Quest Hotel & Conference Center Cebu, guests appreciated the spacious and comfortable nature of the rooms. Many found the rooms to be clean and well-maintained, offering ample space and a good value for the price. Several reviews highlighted the excellent views from corner rooms and balconies, providing a relaxing experience with great cityscapes.

While the majority of reviews praised the cleanliness and comfort, noting that rooms were modern with necessary amenities, some guests mentioned the rooms being slightly outdated and in need of renovation. There were occasional issues reported, such as poor water flow in the washbasin, malfunctioning amenities and unpleasant smells.

Despite minor drawbacks like thin walls and outdated decor, the overall feedback pointed to a comfortable and satisfying stay. The convenient location next to Ayala Mall, along with the clean and quiet environment, made it a preferred choice for many travelers. Overall, while there are areas for improvement, the hotel’s rooms generally met guests' expectations for a comfortable and pleasant stay.

Beds
The beds at Quest Hotel & Conference Center Cebu generally receive high praise from guests for their comfort and quality. Many reviews highlight that the beds are quite comfortable with phrases such as very comfortable and comfy beds frequently mentioned. Guests have appreciated the good quality of the mattresses, noting that even the firmness is just right, neither too hard nor too soft.

The size and cleanliness of the beds also get positive remarks with guests describing them as big, spacious and properly cleaned. Terms like plush bed linens and clean sheets add to the overall impression of a well-prepared and hygienic sleeping environment. Even the pillows, frequently considered less comfortable, are praised by some for their good quality.

While a few guests mention areas for improvement, such as bed frames needing an upgrade or beds being slightly too narrow or small for families, the predominant sentiment is that the sleep quality is excellent. Descriptors like cozy, soft and best beds we've ever had underscore the general contentment with the bed comfort provided by the hotel.

In sum, most guests find the beds at Quest Hotel & Conference Center Cebu to be a highlight of their stay, contributing significantly to their overall positive experience.

Cleanliness
Quest Hotel & Conference Center Cebu receives generally positive reviews regarding its cleanliness. Guests frequently highlight that the rooms are consistently clean, well-maintained and spacious. The housekeeping services are described as efficient, ensuring that rooms and common areas are kept tidy and hygienic. Many reviewers appreciated the hotel's dedication to sanitation, noting that public spaces and facilities are regularly cleaned and well-maintained.

However, there are occasional remarks about areas that could use improvement. Some reviewers mentioned that certain rooms and amenities appear outdated with issues like stained towels and carpets, bathroom odors and crowded, untidy pool areas surfacing sporadically. Despite these minor criticisms, the majority of guests found their rooms immaculate and the overall hotel environment comfortable and clean.

The hotel's prime location and friendly, helpful staff further contribute to a pleasant stay, demonstrating the hotel's commitment to maintaining high standards of cleanliness and customer service.

Staff
A consistent highlight of the Quest Hotel & Conference Center Cebu is the exceptionally positive feedback regarding its staff. Visitors frequently commend the employees as being friendly, courteous and extremely helpful. Names like John, Anton, Mylene, JJ, Eric, Liam, Kate and many others are specifically mentioned for their outstanding service with particular praise going to the concierge team for their excellence in providing advice and assistance.

The staff's attentiveness and professionalism are repeatedly noted, from the efficient housekeeping to the accommodating front desk personnel. Positive guest experiences often include mentions of the staff's warmth and welcoming nature, exemplified by their proactive, smiling demeanor and willingness to assist with any requests.

Efficient service is a common trait observed by guests, highlighting smooth check-ins and check-outs as well as prompt responses to queries and maintenance issues. The security and restaurant teams also receive accolades for their friendliness and dedication.

Guests also appreciate small but thoughtful gestures, such as providing cribs for families and personalized touches like birthday cakes, contributing to an overall sense of genuine care and hospitality. Every interaction, from the reception to the bell service, underscores the staff's commitment to creating a pleasant stay for visitors. Overall, the Quest Hotel's courteous, attentive and welcoming staff plays a crucial role in making this location a top choice for many travelers.

Wi-Fi
The WiFi experience at Quest Hotel & Conference Center Cebu offers a mix of outcomes for its guests. Many guests reported a positive experience, highlighting that the WiFi worked well with fast and strong connections throughout the hotel, including the lobby. Terms like reliable, very strong and excellent were used frequently to describe the internet service provided.

However, some reviews did indicate areas for improvement. Complaints included weak and slow WiFi signals in rooms with specific mentions of connectivity issues during peak hours and in certain locations within the hotel. There were also instances where guests found the WiFi to be unstable, sluggish or non-functional at times.

Despite some dissatisfaction, recognition was given to the hotel for offering free WiFi, which many guests appreciated. The consensus suggests that while the hotel provides generally good WiFi service, there are inconsistencies that could be improved to ensure a more uniformly satisfactory experience for all guests.

Spa
Guests at the Quest Hotel & Conference Center Cebu consistently praise the spa, noting its impressive facilities and a wide range of available services. The onsite spa experience frequently stands out, described as clean, well-equipped and staffed by friendly professionals. The convenience of having in-room massage service adds to its allure, making relaxation easily accessible. Located within the hotel, the spa offers a serene escape for visitors seeking rejuvenation.

Gym
The gym at Quest Hotel & Conference Center Cebu has received mixed reviews from its guests. Many visitors found the gym to be great or nice, appreciating the sufficient and well-equipped facilities, as well as the overall cleanliness. Some praised it as a modest fitness center that is quite accessible with good onsite facilities and decent equipment. However, there were also mentions of certain aerobic and cycle machines being out of order or in need of service, which suggests some maintenance issues. Though some deemed the gym below average or simply okay, the positive feedback indicates a generally satisfactory experience for those looking to maintain their fitness routines during their stay. Other amenities, such as in-room massage services, were highlighted as enjoyable, adding to the overall guest experience.

Pool
The pool at Quest Hotel & Conference Center Cebu receives a lot of praise for its well-maintained and clean environment. Guests frequently describe the pool area as nice, relaxing and a highlight of their stay. The poolside bar and dining options also get positive mentions, adding to the enjoyable ambiance. Despite the pool not being very large, it is consistently described as comfortable and clean, making it a pleasant spot for relaxation. The pool is especially noted for its attractiveness in the evening. However, there are occasional comments about the pool's size being small and issues with cleanliness, including the presence of bugs. Overall, the pool area with its friendly staff and pleasant atmosphere, contributes significantly to the hotel's appeal.

Parking
Guests of the Quest Hotel & Conference Center Cebu consistently highlight the ample and convenient parking facilities available at the property. The parking area is described as spacious, well-managed and providing plenty of room, making parking an easy task. It is also noted for being secure and well-lit, ensuring safety for both guests and their vehicles. Among the benefits are free parking for guests, valet service and accessible parking options. Additionally, the availability of a parking garage adds to the ease of parking. Despite an occasional mention of spaces running out, the overall sentiment points towards a hassle-free and satisfactory parking experience at the hotel. The hotel's parking consistently receives positive feedback for its convenience and safety.

Family
Quest Hotel & Conference Center Cebu offers a variety of amenities and services that cater well to families. It's considered very family-friendly with many guests highlighting how child-friendly the environment is. Family rooms are available and the hotel makes an effort to accommodate families by providing adjacent rooms, extra beds and even cribs for young children. For those traveling with small children, the child care services are a bonus and the breakfast options seem to be a hit with families.

The hotel's location adds to its appeal, being conveniently close to Ayala Mall, which is ideal for family outings. Guests have remarked on the overall comfort and ease of staying at Quest Hotel with a family, appreciating the small touches and considerate services geared toward families.

However, there are some downsides to consider. Some guests noted concerns about children's safety, particularly related to the air conditioning condenser. There were also remarks about the presence of beggars around the hotel and the behavior of some visitors, which might not be ideal for a family atmosphere.

Despite these concerns, most families reported a pleasant stay, emphasizing the welcoming environment and good facilities for children. Overall, Quest Hotel appears to be a good choice for families looking for comfortable and convenient accommodations in Cebu.

Nightlife
Quest Hotel & Conference Center Cebu is ideally situated for those looking to explore the vibrant nightlife of the city. The hotel's location is perfect for evening entertainment with a plethora of bars and clubs just a short walk away. Guests have noted that the area is lively at night, making it an excellent spot for night outings. The nearby Ayala malls also offer a variety of dining options, adding to the convenience of the location.

The hotel itself complements the local nightlife with amenities such as a poolside bar and nightly BBQs, creating a festive atmosphere for guests. The staff add to the lively environment, sometimes even engaging in dancing to entertain guests. Overall, the hotel's central location and proximity to numerous night spots make it a prime choice for nightlife lovers seeking an active and enjoyable stay in Cebu.

3 Star
Quest Hotel & Conference Center Cebu is a solid choice for travelers seeking a comfortable stay at a three-star property. The hotel is often highlighted as a good, budget-friendly option within its star category, frequently receiving praise for providing great value for money. Guests consistently remark that the hotel meets three-star standards, boasting three-star comfort and amenities that align well with its rating. This mid-range hotel is appreciated for its clean facilities, well-maintained rooms and strategic location.

Housekeeping receives positive feedback, contributing to the overall comfort and cleanliness of the hotel. The food quality is in line with other hotels in the same category, although some improvements in certain services, such as the morning coffee, could enhance the guest experience.

Despite being a decent and comfortable option, some reviewers mention that the hotel is beginning to show its age and suggest it could benefit from maintenance and updates. The pool area, in particular, could be better utilized with more facilities and a cleaner environment.

Overall, Quest Hotel & Conference Center Cebu is a reliable choice for those looking for a value-for-money stay in a well-located, three-star property. The hotel's offerings are fairly priced, making it a solid option for budget-conscious travelers. However, there is room for improvement in service areas and facility updates to enhance the guest experience further.

Business
'Quest Hotel & Conference Center Cebu' offers an ideal environment for business travelers, consistently praised for its extensive and functional facilities tailored to corporate needs. Its business amenities include well-equipped meeting rooms, a dedicated business center and various conference services that cater to small and medium-sized gatherings. The hotel's central location, particularly its proximity to the Ayala Business Park and Cebu Business Park, makes it a convenient choice for those needing swift access to key business hubs.

The venue stands out as an excellent choice for productivity, providing a conducive atmosphere for business activities, supported by an efficient business center and meeting rooms designed to facilitate corporate events. Guests highlight the high productivity often achieved during their stays, crediting the hotel's capacity to monitor noise levels, ensuring an optimal working environment.

For added convenience, the concierge team is always on hand to assist with transport needs, ready to hail taxis and offer guidance. This, combined with the hotel's central location, further underscores its suitability for business travelers who value both efficiency and accessibility.

Moreover with great value for money and strong amenities, it's particularly suitable for short business stays. The kitchen staff also garners praise for their breakfast offerings, adding to the overall positive experience. Separate facilities for quarantine and non-quarantine guests ensure a seamless and secure stay for all visitors. Overall, the Quest Hotel & Conference Center Cebu is well-suited for business trips, offering a perfect blend of functionality, convenience and value for money.

Accessible
The Quest Hotel & Conference Center Cebu boasts impressive elevator accessibility, ensuring convenience for all guests, including those with disabilities. Its central location, right across from Ayala Shopping Center and near the terminal, adds to its appeal. The hotel's proximity to Ayala Centre and other major malls and the city center further enhances its accessibility. Guests appreciate the easy access to transportation, making it a perfect base for exploring the area. The consistent mention of accessibility highlights the hotel's suitability for travelers seeking ease and convenience in their accommodations.


Yes, Quest Hotel & Conference Center Cebu has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar.

Yes, a spa is available at Quest Hotel & Conference Center Cebu.

No, Quest Hotel & Conference Center Cebu doesn't allow dogs.

Yes, parking facilities are available at Quest Hotel & Conference Center Cebu.

Yes, Quest Hotel & Conference Center Cebu has a gym.

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