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Lavanda Hotel Mira Serra

Celorico da Beira , Rua Calouste Gulbenkian, Nº. 12 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLavanda Hotel Mira Serra receives largely positive reviews, appreciated for its strategic and scenic location ideal for excursions to nearby attractions such as Serra da Estrela. Positioned in a quiet, picturesque village close to the city center and important sites, it offers convenience and a peaceful environment, perfect for retreats or stopovers. Guests commend the friendly and welcoming staff, excellent service and substantial breakfasts, highlighting beautiful views and convenient parking.

The breakfast offerings are praised for their variety and quality with fresh fruits, cereals, eggs, pastries and homemade jams, complemented by excellent service. Though there are calls for more fruit options and variety, the breakfast remains a satisfying aspect of the stay.

The hotel's on-site restaurant is well-regarded for its exceptional food quality and value. Guests enjoy delicious, homemade food with generous portions, reasonable prices and a pleasant atmosphere enhanced by friendly service, making the dining experience memorable.

Rooms are described as spacious and comfortable with balconies adding extra comfort. While some guests find the vintage decor charming, others note a need for modernization due to issues like stained carpets and outdated furnishings. Despite these drawbacks, both cleanliness and comfort contribute to a satisfactory stay with high praise for the hotel's overall cleanliness.

The staff at Lavanda Hotel Mira Serra receive high praise for their exceptional service and warm hospitality. Highlighted by mentions of specific staff members, the team is described as friendly, helpful and professional, significantly contributing to the positive experience.

WiFi reviews are mixed but generally positive with most guests finding it functional and available throughout the hotel, though occasional downtime is noted. Parking amenities are highly appreciated for their ease, convenience and security, including supervised parking and EV charging options.

The hotel is ideal for families, offering a cozy, familiar atmosphere with family-oriented services and entertainment options. Cleanliness and easy parking add to the convenience and satisfaction of family stays. Pet owners also appreciate the accommodating attitude towards pets, ensuring a welcoming environment for guests traveling with dogs.

Overall, Lavanda Hotel Mira Serra provides a comfortable and friendly experience with particular strengths in location, dining, service and cleanliness, though there is room for improvement in room updates and bed quality.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 2

Connecting rooms (with intermediate door). Number: 4

Triple rooms. Number: 6

Answers last updated by Lavanda Hotel Mira Serra

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types

Budget Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views.

Family Room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 3 beds.

Family Room This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 4 beds.

About Lavanda Hotel Mira Serra

License: 418

Guest Reviews

7.8

Good

Location

Lavanda Hotel Mira Serra receives positive reviews for its strategic and scenic location. Multiple guests note its excellent and convenient setting, which makes it ideal for excursions to nearby attractions such as Serra da Estrela. Positioned in a quiet and picturesque village, the hotel is close to the city center, restaurants and important sites like the Castle, all while maintaining easy access to the highway. The peaceful environment is perfect for family or friends' retreats and parking is available for added convenience. Reviewers particularly appreciate the friendly and welcoming staff, excellent service and substantial breakfasts. The hotel also provides beautiful views and several guests highlight its suitability for stopovers en route to destinations like Porto.

Breakfast

Lavanda Hotel Mira Serra receives praise for its breakfast offerings with numerous guests highlighting the variety and quality. Many reviews describe the breakfast as very good, excellent and exceptional, noting the inclusion of fresh fruits, cereals, eggs, pastries and wonderful homemade jams. Guests also appreciate the hearty and ample nature of the breakfast, which is often coupled with excellent service.

The buffet breakfast garners positive comments for its richness and variety with some guests specifically mentioning its plentiful nature. Despite this, a few reviews suggest that the breakfast could benefit from more fruit options and overall variety. Some guests found the breakfast to be simple yet sufficient, while others noted it was decent or acceptable.

However, there are also mentions of the breakfast not meeting expectations with descriptions ranging from mediocre to poor, citing a lack of variety. Specific criticisms include basic offerings and subpar croissants.

In summary, the breakfast at Lavanda Hotel Mira Serra is generally well-received with most guests enjoying the diverse and plentiful options, complemented by attentive service. Nonetheless, there are occasional calls for improvement in variety to enhance the overall experience.

Dinner

Lavanda Hotel Mira Serra promises a compelling dining experience at its on-site restaurant, praised for its exceptional food quality and value. Guests frequently mention the delicious homemade food, which offers a comforting and hearty taste reminiscent of traditional dishes. The meals are ample, well-prepared and perfectly seasoned, providing a delightful experience for visitors. Prices are reasonable, making it unnecessary to seek dining options outside the hotel. Additionally, the restaurant's atmosphere is described as pleasant and the service as very friendly, enhancing the overall dining experience. The varied and generous portions every evening ensure no two dinners are the same, making mealtime a highlight for many guests. From regular dinners to special events like the New Year's Eve feast, the hotel consistently delivers delicious, fresh and regional dishes that leave a lasting impression. Overall, Lavanda Hotel Mira Serra's restaurant comes highly recommended for those seeking a memorable and satisfying culinary experience during their stay.

Rooms

Lavanda Hotel Mira Serra offers a range of cozy rooms described as spacious and comfortable by guests, often highlighting balconies that add an extra element of comfort. While many appreciate the cleanliness and comfort of the beds, the rooms themselves are noted for their outdated decor and furnishings, which some guests find charmingly vintage, though others see a need for modernization. Issues such as stained carpets, cracked sinks, tiny and old model TVs and poorly maintained interiors have been mentioned. Despite these drawbacks, the overall room comfort and cleanliness seem to make for a satisfactory stay. The ambience, sound insulation and air conditioning are areas noted for improvement. The hotel offers a quaint and comfortable experience but might benefit from some modern updates to enhance guest satisfaction.

Beds

Lavanda Hotel Mira Serra offers a mixed experience when it comes to bed comfort according to guest reviews. Many guests appreciate the comfortable mattresses and beds in the rooms, often finding them exceptionally cozy. Double beds received particular praise for their comfort, making for a restful night's sleep. Pillows usually complement the sleeping experience well, being described as comfortable.

However, not all reviews are positive. Some guests have encountered issues such as old, noisy beds and mattresses where springs can be felt, leading to discomfort. A few reviews mentioned that the quality of bedding and pillows did not meet expectations and some mattresses were described as extremely firm or very old.

Overall, while many guests have enjoyed a comfortable night's sleep at Lavanda Hotel Mira Serra, others have faced challenges with bed quality, suggesting there might be some variability in room assignments.

Cleanliness

Lavanda Hotel Mira Serra boasts an impressive standard of cleanliness, receiving high praise for its well-maintained and tidy environment. Many guests describe the rooms as very clean with daily provision of fresh linens and towels. The overall cleanliness extends to the bedding and bathrooms, both highlighted for their immaculate condition. Although the hotel shows some signs of age, it remains well maintained, ensuring a pleasant and hygienic stay. However, there were a few concerns noted, such as old soap and outdated, dirty carpets in some rooms. Despite these minor issues, the majority of reviews emphasize the hotel's strong commitment to cleanliness and upkeep.

Staff

Lavanda Hotel Mira Serra's staff has received high praise for their exceptional service and warm hospitality. Guests consistently highlight the friendliness and kindness of the employees, describing them as super helpful, friendly and accommodating. Notable mentions include Natália and Mr. José Baptista, both recognized for their impeccable welcome and attention to detail.

The staff's attentiveness and professionalism extend across the entire team, who are described as engaging, empathetic and always ready to assist. Moreover, the receptionists stand out for their friendliness and helpfulness, enhancing the overall guest experience. The owner also receives accolades for being fantastic and creating a homely atmosphere.

In addition to the exceptional service, the hotel is valued for its comfort and cleanliness with the beds specifically noted as super comfortable. The overall consensus is that the staff’s dedication to great customer service significantly contributes to the high value for money offered by Lavanda Hotel Mira Serra.

Wi-Fi

Lavanda Hotel Mira Serra receives mixed reviews regarding its WiFi. Many guests found the WiFi to be functional and available throughout the hotel with some noting it worked well in the rooms and public areas. Descriptions include consistent, decent quality and strong signal, making it largely hassle-free for basic usage. However, some reports mention occasional downtime and poor connections, highlighting instances of internet failures. The overall impression suggests a generally reliable WiFi experience, albeit with occasional interruptions.

Parking

Lavanda Hotel Mira Serra has garnered positive feedback for its parking amenities. Guests appreciate the ease and convenience of parking their vehicles with many noting the good and secure parking location. There is ample onsite parking, including a large garage that can accommodate various vehicles. For motorcycle enthusiasts, the hotel offers dedicated free garage spaces, which are highly regarded for their safety and accessibility. Additionally, the availability of supervised parking and EV charging options add to the appeal. Overall, the parking facilities at Lavanda Hotel Mira Serra are well-organized, easily accessible and provide a sense of security for all types of vehicles.

Family

Lavanda Hotel Mira Serra stands out as an ideal destination for families seeking a welcoming and tranquil retreat. The hotel exudes a cozy and familiar atmosphere, making it perfect for family and friends alike. Guests appreciate the family-oriented services and the range of entertainment options available for both children and adults, ensuring that everyone has something to enjoy. The accommodations are specially tailored for families with family rooms readily available. The cleanliness of the hotel receives high praise, contributing to the overall comfort and satisfaction of the stay. Easy parking adds to the convenience, making the experience smooth and enjoyable.

Dog Friendly

Lavanda Hotel Mira Serra stands out as a highly dog-friendly establishment, warmly welcoming guests traveling with their furry companions. The hotel has a notably accommodating attitude towards pets with staff showing no objections to hosting small dogs. This pet-friendly environment is a significant advantage for those who wish to include their dogs in their travels. Visitors frequently highlight the comfort in knowing that dogs are accepted and treated well, creating a welcoming atmosphere for all pet owners.

No, Lavanda Hotel Mira Serra doesn't have any pool.

No, a spa isn't available at Lavanda Hotel Mira Serra.

Yes, Lavanda Hotel Mira Serra welcomes dogs.

Yes, parking facilities are available at Lavanda Hotel Mira Serra.

No, Lavanda Hotel Mira Serra doesn't have a gym.

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