Hotel Ruze
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Summary of reviewsHotel Ruze enjoys an outstanding reputation for its prime location in the heart of Krumlov's car-free old town. Guests appreciate its beautiful historical building and close proximity to the town center, international bus stop and local landmarks, making it highly convenient for exploration on foot. The scenic views, particularly of the Vltava River and the peaceful environment away from noise further add to the hotel's appeal, introducing visitors to an enchanting, fairy-tale-like experience.
The breakfast at Hotel Ruze earns high marks for its abundant and varied buffet, which includes a mix of sweet and savory options that cater to diverse tastes. The beautiful setting, featuring a terrace with stunning river views, enhances the overall breakfast experience. Positive feedback also highlights the friendliness and helpfulness of the breakfast staff, although there are occasional mentions of specific items lacking in quality or variety.
Dinner experiences at the hotel are mixed. Some guests praise the high quality of the meals, while others express frustration with the limited accessibility of dining options due to the frequent closure of the bar and restaurant. A notable point is the staff's willingness to bring meals from a nearby establishment, albeit this does not fully compensate for the absence of a functioning kitchen and bar in the evening.
The rooms at Hotel Ruze blend historical charm with modern amenities. Guests appreciate the stylish and clean accommodations with beautiful river views and find the spaciousness of some rooms particularly noteworthy. Nonetheless, guests occasionally raise concerns over outdated decor, insufficient room facilities, lack of soundproofing and uncomfortable beds. Maintenance issues such as clogged bathtubs and cobwebs also detract from the overall experience.
Cleanliness standards at the hotel receive generally positive reviews with many guests commending the hotel's cleanliness and the housekeeping staff's efforts. However, some guests highlight instances of inadequate cleaning and the need for renovation, mentioning specific issues like mold and discolored tiles.
The staff at Hotel Ruze are widely praised for their friendliness, professionalism and dedication. Specific mentions of commendations go to reception staff members like Vida, enhancing guests' overall experience. Despite occasional language barriers, the staff's effort to assist and their English proficiency are well-regarded.
The spa and pool facilities at Hotel Ruze offer a mixed experience. While some guests appreciate the wellness center's amenities as a relaxing addition to their stay, others are disappointed by extra fees required for access and overcrowded, outdated facilities. Complaints about cold pool water and non-functioning hot tubs further contribute to this mixed impression.
Parking at the hotel presents notable challenges with limited options often necessitating a walk of up to 2 kilometers and high fees reaching up to €33 daily. Guests frequently express frustration with the lack of upfront information regarding parking costs and availability, although the historic location's pedestrian-friendly nature partly explains these inconveniences.
Overall, Hotel Ruze claims to be a five-star hotel but falls short of true luxury standards according to many guest reviews. While the property boasts historical charm and a unique setting, issues with room conditions, dining options and amenities lead guests to perceive the hotel as more aligned with three-star accommodations. Despite these shortcomings, the hotel's appealing location and dedicated staff remain significant positive highlights.
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The breakfast at Hotel Ruze earns high marks for its abundant and varied buffet, which includes a mix of sweet and savory options that cater to diverse tastes. The beautiful setting, featuring a terrace with stunning river views, enhances the overall breakfast experience. Positive feedback also highlights the friendliness and helpfulness of the breakfast staff, although there are occasional mentions of specific items lacking in quality or variety.
Dinner experiences at the hotel are mixed. Some guests praise the high quality of the meals, while others express frustration with the limited accessibility of dining options due to the frequent closure of the bar and restaurant. A notable point is the staff's willingness to bring meals from a nearby establishment, albeit this does not fully compensate for the absence of a functioning kitchen and bar in the evening.
The rooms at Hotel Ruze blend historical charm with modern amenities. Guests appreciate the stylish and clean accommodations with beautiful river views and find the spaciousness of some rooms particularly noteworthy. Nonetheless, guests occasionally raise concerns over outdated decor, insufficient room facilities, lack of soundproofing and uncomfortable beds. Maintenance issues such as clogged bathtubs and cobwebs also detract from the overall experience.
Cleanliness standards at the hotel receive generally positive reviews with many guests commending the hotel's cleanliness and the housekeeping staff's efforts. However, some guests highlight instances of inadequate cleaning and the need for renovation, mentioning specific issues like mold and discolored tiles.
The staff at Hotel Ruze are widely praised for their friendliness, professionalism and dedication. Specific mentions of commendations go to reception staff members like Vida, enhancing guests' overall experience. Despite occasional language barriers, the staff's effort to assist and their English proficiency are well-regarded.
The spa and pool facilities at Hotel Ruze offer a mixed experience. While some guests appreciate the wellness center's amenities as a relaxing addition to their stay, others are disappointed by extra fees required for access and overcrowded, outdated facilities. Complaints about cold pool water and non-functioning hot tubs further contribute to this mixed impression.
Parking at the hotel presents notable challenges with limited options often necessitating a walk of up to 2 kilometers and high fees reaching up to €33 daily. Guests frequently express frustration with the lack of upfront information regarding parking costs and availability, although the historic location's pedestrian-friendly nature partly explains these inconveniences.
Overall, Hotel Ruze claims to be a five-star hotel but falls short of true luxury standards according to many guest reviews. While the property boasts historical charm and a unique setting, issues with room conditions, dining options and amenities lead guests to perceive the hotel as more aligned with three-star accommodations. Despite these shortcomings, the hotel's appealing location and dedicated staff remain significant positive highlights.
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
5-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hotel Ruze boasts an exceptional location that frequently garners high praise from its guests. Ideally situated in the heart of the town, it offers a prime spot close to the town center and the international bus stop, making it highly convenient for travelers. The hotel's setting in a historically significant building adds to its charm with guests often noting its beautiful historical ambience.
The position of Hotel Ruze in the central, almost car-free old town of Krumlov affords visitors easy access to local landmarks, historical sites and scenic views, including a gorgeous view of the Vltava River. Many have highlighted the breathtaking and fairy-tale-like location as one of the hotel's standout features. Additionally, the location allows guests to explore the entire town on foot, enhancing the overall travel experience.
Not only is it close to the cultural and historical center, but the hotel also offers beautiful views and a peaceful environment, slightly away from the noise. This hotel's setting ensures that everything one might want to see or do is within walking distance, including lovely terraces providing picturesque views of the city.
Overall, Hotel Ruze's unique and stunning location, combined with its historical significance and beautiful surroundings, make it a top choice for visitors looking to immerse themselves in the enchanting atmosphere of Krumlov.
Hotel Ruze's breakfast offerings have received widespread acclaim from guests, who consistently highlight the broad selection and delicious flavors available each morning. With an extensive buffet that includes both sweet and savory options, the breakfast experience is described as excellent, abundant and varied. Many reviews commend the rich and hearty nature of the meal, noting the wide array of dishes that cater to diverse tastes.
Guests particularly appreciate the beautiful setting for breakfast with an inviting terrace offering stunning views of the Vltava River, adding to the overall enjoyable experience. The breakfast staff have also received praise for their friendliness and helpfulness, contributing to a pleasant start to the day.
While the majority of reviews are highly favorable, a few guests did mention drawbacks, such as occasional issues with the quality or variety of specific items and isolated cases of insufficient replenishment. However, these instances appear to be exceptions rather than the norm.
In summary, breakfast at Hotel Ruze generally exceeds expectations, offering a plentiful and delightful array of options in a picturesque setting, complemented by attentive service.
Hotel Ruze offers a mixed dining experience according to guest reviews. While some visitors were impressed by the quality of the dinners, highlighting superb meals and tasty selections from the buffet, the overall accessibility of dining options at the hotel appears limited. Many guests reported that the bar and restaurant were often closed, leaving them with no choice but to seek alternative dining options elsewhere, such as ordering pizza online or going to nearby establishments. A positive note was that the staff sometimes brought meals to guests from a nearby Old Inn, which added a level of convenience. However, the lack of a functioning kitchen and available bar during the evening left some guests disappointed.
Hotel Ruze offers a blend of historic charm and modern amenities with its stylish rooms often praised for their cleanliness and aesthetic appeal. Guests frequently commend the beautiful views, particularly those overlooking the river. The accommodations embody a historic style that many find cozy and inviting. The spaciousness of some rooms is another positive highlight.
However, there are some areas of concern. Issues with outdated decor, small room sizes and insufficient room facilities are recurrent points of feedback. The absence of adequate soundproofing and blackout curtains has been noted, impacting guest comfort. Beds are another sore point with many reviews citing discomfort due to old mattresses and double beds being merely two singles pushed together. Maintenance and cleanliness issues, such as clogged bathtubs and cobwebs, also appear in the reviews.
Additionally, the hotel doesn't always live up to its 5-star claim with several guests feeling the amenities and room conditions fall short of this rating. Despite these drawbacks, the hotel's convenient location and its mix of antique and modern make it a unique place to stay.
Hotel Ruze seems to offer a mixed experience when it comes to the comfort of their beds. Some guests have found the beds to be comfortable, even describing them as very comfortable or acceptable. However, numerous reviews indicate recurring issues with the quality of the mattresses. Many guests have mentioned that the mattresses are worn-out, ancient and uncomfortable with noticeable springs and sagging that make for a less-than-ideal sleeping experience.
Several reviews highlight that the double beds are often made up of two separate beds pushed together. This setup creates a hard gap in the middle, which many found inconvenient and uncomfortable, particularly for couples. Additionally, some beds are positioned directly against the wall, which may limit accessibility.
A few guests experienced creaky beds and thin mattresses further detracted from their stay. The discomfort of the beds appears to be a significant issue with guests consistently pointing out that the mattresses are old and heavily worn. Despite some mentions of quality mattresses, the prevailing sentiment is that the beds could use significant improvement to enhance guests' comfort.
Hotel Ruze offers mixed reviews regarding its cleanliness with a majority leaning towards the positive. Many guests commend the hotel for its cleanliness and tidiness, noting that the rooms and public areas are often described as very clean and well-maintained. The accommodations are cited as elegant and clean with spacious rooms that are beautiful and tidy. The housekeeping team is appreciated for their daily efforts, courtesy and dedication to maintaining an excellent level of cleanliness.
However, there are a few critical points. Some guests mention instances of inadequate cleaning, such as rooms not being serviced on time, dirty toilets and dust accumulation. There were also comments about the need for renovation with specific mentions of mold in the bathrooms, discolored tiles, chipped paint and loose faucets.
Despite these issues, the positive reviews emphasize good cleanliness and the proactive attitude of the service staff, which contributes significantly to the overall pleasant experience at the hotel.
Hotel Ruze's staff receive high praise in numerous guest reviews for their outstanding dedication and friendliness. The reception team stands out for their exceptional helpfulness and professionalism with Vida frequently mentioned for her courteous and attentive service. Many guests appreciate the overall pleasant and accommodating nature of the staff with particular highlights on their willingness to assist and make guests feel welcome.
While the staff is noted for being very friendly, a recurring observation is their varying proficiency in speaking Czech with some guests experiencing communication difficulties. Despite this, the team’s English capabilities and their effort to assist were well-regarded. The bellman and porter also garnered specific commendations for their helpfulness, adding to the positive guest experiences.
In summary, the staff at Hotel Ruze are largely seen as a key asset of the hotel, praised for their friendliness, willingness to help and overall competence, which aligns well with the standards expected of a five-star establishment.
Hotel Ruze's spa offerings receive mixed reviews from guests. Positively, the hotel boasts a wellness center that includes a pool and sauna, which some guests thoroughly enjoyed. The wellness center is described as a nice addition for those seeking relaxation with some guests referring to it as a top-notch facility and an amazing cherry on top of their stay.
However, there are several points of concern. Many guests noted that access to the spa, sauna and jacuzzi often requires an extra fee, which was regarded unfavorably. Some guests also found the wellness area to be overcrowded and smaller than expected. Additionally, the spa area appeared somewhat outdated to some with specific complaints about the pool being cold and the whirlpool's water being cloudy. These factors contributed to a mixed overall impression of the spa facilities at Hotel Ruze.
The pool and spa area at Hotel Ruze offer a notable appeal with amenities such as a sauna and complimentary access included in the price of the stay. Guests found the pool particularly valuable after a day of exploration around the area. Located in the lower level, the pool is described as a good facility, albeit quite small. Despite some guests enjoying a refreshing experience, the water was often deemed cold and, in some instances, even icy. Other issues included non-functioning hot tubs and occasional misleading information about the pool's availability. However, the convenience of having easy access to the pool and wellness area was appreciated by many visitors.
Hotel Ruze offers a unique experience in a beautiful and historic location, but its parking situation presents notable challenges for guests. The parking options are limited, often requiring a walk of up to 2 kilometers from the hotel. While some appreciated the convenience of a shuttle service, many found the daily fees, which can reach up to €33, excessively high.
Guests frequently remarked on the lack of upfront information regarding parking availability and costs, leading to unexpected charges and a certain degree of frustration. Despite the high costs associated with parking, the overall sentiment reflects an understanding that the hotel's prime location in a dense, pedestrian-friendly historic area complicates parking logistics.
Although the parking facilities are secure, the distance and high fees discourage many guests from using them, opting instead for alternative parking solutions. Overall, while the location of Hotel Ruze offers a blend of historical charm and scenic beauty, the parking experience tends to be one of the more contentious aspects of a stay here.
'Hotel Ruze' presents itself as a five-star establishment situated in a historic building. However, many guest reviews suggest that the hotel falls short of what one might expect from a five-star rating. Common themes include a lack of amenities and room facilities that do not meet high-end standards. There are mentions of small room sizes and absent restaurant services, which deviates from typical five-star offerings.
Guests have noted a disparity in service quality with several highlighting that most staff members do not speak Czech, which was a significant inconvenience. Although there are some acknowledgments that the staff meets five-star standards, overall, the experience does not align with what is generally expected from a luxury hotel.
Incidents such as unclean bathrooms upon arrival and no automatic offers of compensation for inconveniences have also been reported, contributing to a sense of disappointment. Overall, while the hotel's exterior charm of a historic building catches the eye, the level of comfort and service falls more in line with three-star accommodations than five-star luxury.
Hotel Ruze, despite its claims of being a five-star establishment, has garnered mixed reviews regarding its level of luxury. Many guests have expressed disappointment, noting that the accommodation did not meet the expected standards of a five-star hotel. There were comments on the absence of amenities like bathrobes, which are usually a given in such high-end settings. Some reviews voiced concerns about the price being excessive for the quality of services provided with several stating that the stay did not justify the cost.
However, there are also mentions that the hotel offers everything one would anticipate from a five-star facility, hinting at a blend of modern comforts amidst a historically charming setting. The property is said to have origins dating back to the 16th century, possibly contributing to its unique appeal. Despite this historical allure, the consensus remains that the hotel falls short of true five-star luxury with many guests feeling that it only pretends to meet these high standards.
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Location
The position of Hotel Ruze in the central, almost car-free old town of Krumlov affords visitors easy access to local landmarks, historical sites and scenic views, including a gorgeous view of the Vltava River. Many have highlighted the breathtaking and fairy-tale-like location as one of the hotel's standout features. Additionally, the location allows guests to explore the entire town on foot, enhancing the overall travel experience.
Not only is it close to the cultural and historical center, but the hotel also offers beautiful views and a peaceful environment, slightly away from the noise. This hotel's setting ensures that everything one might want to see or do is within walking distance, including lovely terraces providing picturesque views of the city.
Overall, Hotel Ruze's unique and stunning location, combined with its historical significance and beautiful surroundings, make it a top choice for visitors looking to immerse themselves in the enchanting atmosphere of Krumlov.
Breakfast
Guests particularly appreciate the beautiful setting for breakfast with an inviting terrace offering stunning views of the Vltava River, adding to the overall enjoyable experience. The breakfast staff have also received praise for their friendliness and helpfulness, contributing to a pleasant start to the day.
While the majority of reviews are highly favorable, a few guests did mention drawbacks, such as occasional issues with the quality or variety of specific items and isolated cases of insufficient replenishment. However, these instances appear to be exceptions rather than the norm.
In summary, breakfast at Hotel Ruze generally exceeds expectations, offering a plentiful and delightful array of options in a picturesque setting, complemented by attentive service.
Dinner
Rooms
However, there are some areas of concern. Issues with outdated decor, small room sizes and insufficient room facilities are recurrent points of feedback. The absence of adequate soundproofing and blackout curtains has been noted, impacting guest comfort. Beds are another sore point with many reviews citing discomfort due to old mattresses and double beds being merely two singles pushed together. Maintenance and cleanliness issues, such as clogged bathtubs and cobwebs, also appear in the reviews.
Additionally, the hotel doesn't always live up to its 5-star claim with several guests feeling the amenities and room conditions fall short of this rating. Despite these drawbacks, the hotel's convenient location and its mix of antique and modern make it a unique place to stay.
Beds
Several reviews highlight that the double beds are often made up of two separate beds pushed together. This setup creates a hard gap in the middle, which many found inconvenient and uncomfortable, particularly for couples. Additionally, some beds are positioned directly against the wall, which may limit accessibility.
A few guests experienced creaky beds and thin mattresses further detracted from their stay. The discomfort of the beds appears to be a significant issue with guests consistently pointing out that the mattresses are old and heavily worn. Despite some mentions of quality mattresses, the prevailing sentiment is that the beds could use significant improvement to enhance guests' comfort.
Cleanliness
However, there are a few critical points. Some guests mention instances of inadequate cleaning, such as rooms not being serviced on time, dirty toilets and dust accumulation. There were also comments about the need for renovation with specific mentions of mold in the bathrooms, discolored tiles, chipped paint and loose faucets.
Despite these issues, the positive reviews emphasize good cleanliness and the proactive attitude of the service staff, which contributes significantly to the overall pleasant experience at the hotel.
Staff
While the staff is noted for being very friendly, a recurring observation is their varying proficiency in speaking Czech with some guests experiencing communication difficulties. Despite this, the team’s English capabilities and their effort to assist were well-regarded. The bellman and porter also garnered specific commendations for their helpfulness, adding to the positive guest experiences.
In summary, the staff at Hotel Ruze are largely seen as a key asset of the hotel, praised for their friendliness, willingness to help and overall competence, which aligns well with the standards expected of a five-star establishment.
Spa
However, there are several points of concern. Many guests noted that access to the spa, sauna and jacuzzi often requires an extra fee, which was regarded unfavorably. Some guests also found the wellness area to be overcrowded and smaller than expected. Additionally, the spa area appeared somewhat outdated to some with specific complaints about the pool being cold and the whirlpool's water being cloudy. These factors contributed to a mixed overall impression of the spa facilities at Hotel Ruze.
Pool
Parking
Guests frequently remarked on the lack of upfront information regarding parking availability and costs, leading to unexpected charges and a certain degree of frustration. Despite the high costs associated with parking, the overall sentiment reflects an understanding that the hotel's prime location in a dense, pedestrian-friendly historic area complicates parking logistics.
Although the parking facilities are secure, the distance and high fees discourage many guests from using them, opting instead for alternative parking solutions. Overall, while the location of Hotel Ruze offers a blend of historical charm and scenic beauty, the parking experience tends to be one of the more contentious aspects of a stay here.
5 Star
Guests have noted a disparity in service quality with several highlighting that most staff members do not speak Czech, which was a significant inconvenience. Although there are some acknowledgments that the staff meets five-star standards, overall, the experience does not align with what is generally expected from a luxury hotel.
Incidents such as unclean bathrooms upon arrival and no automatic offers of compensation for inconveniences have also been reported, contributing to a sense of disappointment. Overall, while the hotel's exterior charm of a historic building catches the eye, the level of comfort and service falls more in line with three-star accommodations than five-star luxury.
Luxury
However, there are also mentions that the hotel offers everything one would anticipate from a five-star facility, hinting at a blend of modern comforts amidst a historically charming setting. The property is said to have origins dating back to the 16th century, possibly contributing to its unique appeal. Despite this historical allure, the consensus remains that the hotel falls short of true five-star luxury with many guests feeling that it only pretends to meet these high standards.
Yes, Hotel Ruze has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Ruze.
Yes, Hotel Ruze welcomes dogs.
Yes, parking facilities are available at Hotel Ruze.
No, Hotel Ruze doesn't have a gym.
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