Omni Chicago Hotel
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Located in the heart of the city on Michigan Avenue the hotel embraces the iconic architecture within Chicago, the redesign highlights historical elements of Louis Sullivan's intricate sketches and the Chicago School's building materials.
Summary of reviewsThe Omni Chicago Hotel is a highly recommended hotel for travelers looking for a prime location in the heart of Chicago. Guests rave about the hotel's unbeatable location, emphasizing its proximity to Water Tower Place and other attractions. The staff is exceptional with many guests describing them as friendly, helpful and accommodating. The hotel offers a range of rooms to suit different needs with some rooms in need of updating but still clean, comfortable and spacious. While the breakfast received mixed reviews, those who dined at the hotel found it to be good. The hotel is generally clean and well-maintained with some minor issues reported. The parking situation can be a bit of a pain, but guests have found that other aspects of their stay more than made up for it. Families looking for a fun getaway will appreciate the spacious and comfortable two-room suites. Overall, guests were pleased with their stay and would return to the hotel.
Categories
Luxury Hotel
In the heart of downtown Chicago, Omni Chicago Hotel & Suites Magnificent Mile stands as an ultra-luxury destination providing a truly local experience. This all-suite hotel, with its 347 well-appointed guest suites, offers comforts akin to a private residence in the city. The hotel's unique design separates the spacious living areas from the main sleeping rooms, providing an intimate and private experience for guests. Located along the Magnificent Mile, the hotel is surrounded by myriad activities suitable for families, couples and solo travelers, placing the city's most exciting attractions at guests' fingertips.
Health and wellness are key aspects of the Omni Chicago Hotel experience. A complimentary fully equipped fitness center is on site, and in-room fitness kits are available for guests who prefer a private workout. These kits include a floor mat, hand weights, elastic bands, towels, and water. Additionally, guests can enjoy the Chicago sun on a rooftop sundeck. The culinary journey at Omni Chicago Hotel is an integral part of the stay, offering a delectable array of food and refreshing cocktails at the in-house 676 Restaurant & Bar, or the convenience of dining in the privacy of the suite.
Health and wellness are key aspects of the Omni Chicago Hotel experience. A complimentary fully equipped fitness center is on site, and in-room fitness kits are available for guests who prefer a private workout. These kits include a floor mat, hand weights, elastic bands, towels, and water. Additionally, guests can enjoy the Chicago sun on a rooftop sundeck. The culinary journey at Omni Chicago Hotel is an integral part of the stay, offering a delectable array of food and refreshing cocktails at the in-house 676 Restaurant & Bar, or the convenience of dining in the privacy of the suite.
Hotel for Honeymoon
Enjoy the most luxurious and romantic honeymoon when staying at this hotel, which offers a romantic package including suite accommodation, chocolate-covered strawberries, champagne, late checkout and many more amenities.
Hotel with Parking
The Omni Chicago hotel offers both valet and self-parking at a charge.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Omni Chicago Hotel & Suites Magnificent Mile is a traveler's dream with its prime location right in the heart of everything you need for a weekend in Chicago. Guests rave about the hotel's location, emphasizing "location, location, location!" and "proximity to Water Tower Place." You'll enjoy "a great location, close to everything" with "a convenient area" right "smack in the middle of everything." Plus, you'll have "great views of the city!" Guests were thrilled to find themselves "in a great and central location" with "a perfect location, very nice and professional staff." The hotel is "centrally located and very comfortable," and guests loved the "fantastic location!" You'll appreciate the "very central location" that is "very convenient for all the hot spots (walking distance)." Additionally, you'll find "lots of attractions" and "good food at the restaurant" near the hotel. Overall, guests loved the Omni Chicago Hotel & Suites Magnificent Mile's unbeatable location and friendly, accommodating staff, making it a great value for any traveler.
Guests at the Omni Chicago Hotel had mixed opinions about the breakfast. While some found it to be good and great, others found it to be expensive and not included in their room rate. Those who did have breakfast included in their package were pleased with the food and enjoyed the nice setting. However, there were some who questioned the hostess and waiter multiple times about their breakfast being included, only to find out that it was not. This left some guests wishing that the breakfast was more affordable as some opted not to eat in the mornings due to the high cost. Despite the expense, those who did dine at the hotel found the breakfast to be good.
The Omni Chicago Hotel offers a range of rooms to suit different needs. Some rooms are dated and in need of updating or maintenance, but many guests still find them clean, comfortable and spacious. The corner suites in particular offer fantastic views of the skyline and are perfect for families or groups of friends. Beds are generally comfortable and the bathrooms are clean and practical. Some guests have complained about street noise, poor lighting and insufficient plugs, but others have appreciated the well-appointed seating areas and spacious workspaces. While food can be expensive, the hotel's central location is convenient for exploring the local area and the staff have been described as friendly and welcoming.
Guests had various experiences with the beds at the Omni Chicago Hotel. Some found them extremely comfortable, describing them as spacious and huge with wonderful bedding. However, others found the beds uncomfortable with dips and leaning on one side. Some guests also noted that the beds were small, contrary to the advertised size of queen beds. Despite these mixed reviews, the hotel staff received immense praise for their hospitality. Guests also enjoyed the location of the hotel and the spacious rooms. However, a few guests mentioned the lack of windows in their room and issues with draft from the windows. Overall, guests reported varying experiences with the beds, but the hotel received positive feedback for its location and hospitality.
The Omni Chicago Hotel is a great choice for travelers looking for a clean and modern hotel in a prime location. Guests raved about the nice, big and clean rooms, as well as the helpful and professional staff. Though some minor issues were reported, such as dusty areas and outdated furniture, overall the hotel was described as clean and well-maintained. The bathrooms also received praise for being spacious and clean with the exception of a few reports of moldy shower curtains. However, guests did note a few instances where housekeeping missed the mark, such as leaving trash and uncleaned mirrors. Despite these issues, guests consistently praised the cleanliness of the hotel and its excellent location.
The staff at Omni Chicago Hotel is exceptional, according to numerous guest reviews. Many guests found the staff to be friendly, helpful and accommodating, from the bellhops and valet to the receptionists and restaurant servers. Some staff members were specifically mentioned for their outstanding hospitality, such as Dena, Adrian and Santino. The location of the hotel was also a standout feature and the facilities and service were top-notch. Some guests did note that there were a few unfriendly staff members or rude maid staff, but overall, the majority of guests found the Omni staff to be excellent.
The Omni Chicago Hotel is a great place to stay if you're looking for a prime location. However, guests have noted that the parking situation can be a bit of a pain - some had trouble finding the parking garage they paid for and others felt that the cost of valet parking or having to walk a few blocks to a self-park location was too high. Some guests even had negative experiences with the valet attendant. Despite this, some guests felt that the convenience of valet parking was worth the extra cost. Overall, while parking might be a bit of an issue at this hotel, guests have found that other aspects of their stay more than made up for it.
If you're looking for a fun family getaway in Chicago, the Omni Chicago Hotel could be just the ticket. While one guest was disappointed that the pool was not available, others enjoyed the spacious and comfortable two-room suites, ideal for families of three or more. The hotel's helpful and professional staff made sure everyone was taken care of, even providing kids packs on arrival. If you have special needs in your group, be aware that navigating the hotel's elevators may be a challenge, but the bell captain was praised for his assistance. Despite the cold weather outside, guests reported that their children had a wonderful time at the hotel and loved having a separate space to sleep and play. All in all, the Omni Chicago Hotel gets high marks from families looking for a great vacation spot in the Windy City.
The Omni Chicago Hotel & Suites Magnificent Mile boasts a great location and beautiful accommodations, according to guests. The hotel received high marks for exceptional customer service with many guests calling it "superb" and "fantastic". Reviewers appreciated the well-run nature of the hotel, which is conveniently located near downtown amenities including shopping and dining. Although the cost of the room and meals were considered pricey by some, overall, guests were pleased with their stay and would return to the hotel. A few guests noted that the hotel could use some improvement, including updates to rooms and more comfortable mattresses. Despite these minor issues, the hotel generally received good ratings and provided visitors with what they needed for a lovely stay in Chicago.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Parking
Family
4 Star
No, Omni Chicago Hotel doesn't have any pool.
No, a spa isn't available at Omni Chicago Hotel.
Yes, Omni Chicago Hotel welcomes dogs.
Yes, parking facilities are available at Omni Chicago Hotel.
Yes, Omni Chicago Hotel has a gym.
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